Fire and Emergency Services

Mission Statement

To provide efficient, effective professional emergency response and prevention services to our community.

To build and maintain a positive work environment that encourages and supports personal and team initiative in service delivery.

2023 Work Plan

• Efficient, effective emergency response delivery

• Fire Department Master Plan

• Community Wildfire Protection Plan

• Community Firesmart Committee

• Large/Complex building pre-plans

• Fire Department management software replacement- records management system

• High-rise/Standpipe/Elevator focus in training

The role of the Fire & Emergency Services Department in Cranbrook is defined by Fire Services Bylaw No. 3676.2010.

Every member of the department works hard to provide effective and efficient “Full Service” fire and rescue response to our community. This requires a focus on education, training and planning and is grounded in a public service delivery model that puts firefighter safety as a prerequisite to service delivery.

Cranbrook Fire & Emergency Services prides itself on delivering exceptional value-added services to our community through Fire Prevention and Public Education Programs. We feel very strongly that the goal of helping to keep our community safe must include the prevention of emergencies. It is our goal to fully support our citizens in learning the skills they need to be safe. This is complemented by our Inspection Program, mandated by the Fire Services Act, which requires a regular schedule of inspections for all public buildings. Through these inspections, the fire department engages property owners to better understand and maintain the fire safety features present in their facilities. These inspections help ensure that our public spaces remain safe for users and owners while the building is occupied.