2019 Cincinnati Five Star Award Winners by Cincy Magazine

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2019 CINCINNATI

FIVE STAR AWARD WINNERS Five Star Professional par tnered with Cincy Magazine to identify real estate, mortgage and insurance professionals in the Cinncinati area who deliver outstanding service and client satisfaction. The Five Star Professional research team surveyed homebuyers, home sellers, and industry peers, and analyzed online consumer evaluations. Survey respondents rated their service professional on criteria such as overall satisfaction and whether they would recommend the provider to a friend. The research methodology allows no more than 7 percent of professionals in each category to receive the award.

Rising Star Award Winners

Meet the next wave of outstanding real estate agents in the Cincinnati area! Five Star Professional’s research team contacted branch managers, established real estate veterans and consumers to identify up-and-coming real estate agents in the industry. Rising Star award winners are held in high regard by their peers and mentors and have received a qualifying nomination for the award. Evaluators were asked to identify an agent who has been in the industry for five years or less and embodies professional excellence, exhibits superior customer service and shows great potential to excel in their profession. All Rising Star award winners must be actively licensed, satisfy minimum production criteria and have a favorable regulatory history to be eligible for award consideration.

Recognizing Outstanding Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals

Research — How Our Winners Are Chosen • The 2019 Five Star Real Estate Agents, Mortgage Professionals and Home/Auto Insurance Professionals do not pay a fee to be included in the research or the final lists. • Each professional is screened against state governing bodies to verify that licenses are current and no disciplinary actions are pending. • The inclusion of a real estate agent, mortgage professional or insurance professional on the final list should not be construed as an endorsement by Five Star Professional or Cincy Magazine.

Determination of Award Winners Professionals who satisfied each of the following objective criteria were named a 2019 Cincinnati Five Star Real Estate Agent, Five Star Mortgage Professional or Five Star Home/Auto Insurance Professional: 3. Favorable regulatory and complaint Evaluation Criteria: history review 1. Qualifying rating 4. Satisfies minimum production on a Eligibility Criteria: one-year and three-year basis 2. Holds an active license and employed in 5. Successful completion of a Blue Ribbon their field for a minimum of three years Panel review

FIVE STAR PROFESSIONAL Proprietary Research Process Nomination of Candidates The Five Star Professional research team surveyed homebuyers, home sellers and industry peers, and analyzed online consumer evaluations to identify professionals that excel in key attributes of customer service.

Evaluation Score Using our scoring algorithm, each nominee is given an evaluation score based on surveys in our database. High scorers are named candidates.

Candidate Submission of Business Information Candidates must complete either an online or over-the-phone interview.

Eligibility Criteria Candidates must be in the industry for at least five years, have a favorable regulatory history and meet minimum production thresholds.

Blue Ribbon Panel A Blue Ribbon panel of industry experts reviews the final list of candidates.

Final Selection Less than 7% of professionals in the market are selected.

Real estate agents, mortgage professionals and home/auto insurance professionals are pooled only with other candidates from their profession. The final list of 2019 Cincinnati Five Star award winners is a select group, representing approximately 1 percent of real estate agents, 1 percent of mortgage professionals and 1 percent of home/auto insurance professionals in the area. To see the full list of winners, visit www.fivestarprofessional.com.

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REAL ESTATE AGENTS

Tom Johansing Realtor, CRS, SRES®

A Committed Professional With a Genuine and Personal Approach Client approach: Clients won’t care what you know until they know you care about them Philosophy: Honesty, cooperation and knowledgeable service produce a win-win for all Distinction: No. 1 RE/MAX agent in western and northwestern Hamilton County since 2013 RE/MAX Platinum Club; OAR Presidents Club CABR Circle of Excellence, 1993, 1994, 1996 – 2006, 2009 – 2018 Comfortable and confident — these are the feelings you come away with after meeting the Tom Johansing Team. Tom’s 30-plus years in the real estate business have given him a thorough understanding of the important aspects to focus on so your transaction keeps moving forward, thus ensuring your sale or purchase goes smoothly. In creating his team, Tom selected experienced agents, lenders, title companies and service providers who reflect his commitment to ethics and client service. Tom stands out from the rest because his team members complement his strengths, providing his clients with a winning combination of expert assistance.

YEAR WINNER Left to right, Standing: Bev Coffey; Dan Middendorf; Mary Kay Avery Seated: Two-year winner Tom Johansing, Team Leader

While up-to-date with the latest in technology, over the past three decades Tom has not lost sight of the one constant in this business: the need to educate clients and lead them toward making good decisions. Regardless of the latest technological bells and whistles, they will always need someone knowledgeable to guide them through the process. The majority of Tom’s business consists of repeat clients or referrals. His clients trust him and rely on his advice; they keep coming back or refer their own friends, family and neighbors to him. Whether buying or selling your home, each member of the Tom Johansing Team knows what it takes to successfully close a transaction, giving you the confidence you need to make your housing experience what it should be — positive and rewarding.

5968 Bridgetown Road, Suite B • Cincinnati, OH 45248 Phone: 513-207-1008 • Tom@JohansingTeam.com www.JohansingTeam.com • facebook.com/JohansingTeam

Real Estate Agent Award Winner

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REAL ESTATE AGENTS

Karen Kelley Realtor, ABR®, SRS

Our Team Thanks You for a Great 2018! 2011 – 2018 Circle of Excellence award winner Accredited Home-Staging Specialist

BBA in marketing

YEAR WINNER

Individual attention with team support

Left to right: Kris Scott; Eight-year winner Karen Kelley; Aaron Weiner

What a great 2018 made even better with a fantastic team and wonderful clients! Aaron, Kris and I are off to another great start in 2019 and would love to welcome you into the mix. We are all full-time real estate professionals who live and work in your neighborhood. Cincinnati is our home, and providing excellent service is our ultimate goal. Please call on us to exceed your expectations.

2716 Observatory Avenue • Cincinnati, OH 45208 • Phone: 513-260-2223 karenk@comey.com • karenkelleycincy.com • karenkrealtor.com • #kkelleyhomes Real Estate Agent Award Winner

Jenni McCauley

Robyn Clifton

Executive Sales Vice President

Vice President, Realtor

Sibcy Cline, Realtors

Peelle & Lundy, Realtors

2650 Erie Avenue Cincinnati, OH 45208 Phone: 513-321-9922 jmccauley@sibcycline.com www.jennimccauley.com

822 Rombach Avenue Wilmington, OH 45177 Cell: 937-725-7253 Office: 937-382-5538 rclifton21@frontier.com www.peelle-lundy.com

For the Life You Live and a Home You’ll Love

YEAR WINNER

Experience, Service, Results!

∙ Nearly 30 years of experience ∙ Certified Residential Specialist ∙ Representing both buyers and sellers ∙ Historic preservation expert

∙ Vice president of Clinton County Board of Realtors ∙ 25 years of real estate experience ∙ Included in Five Star Professional’s Forbes Real Estate and Mortgage Market Leaders list, February 2019

I love working with buyers and sellers. I find each day is varied and exciting, and I am passionate about the fabulous variety of homes, styles and neighborhoods in the Cincinnati metro area. While the end goal is always buying or selling property, real estate is most importantly about families and individuals successfully finding the right home and neighborhood for their lifestyles and dreams — and that is what makes my job so great!

As vice president of Peelle & Lundy, Realtors, Robyn Clifton approaches her work with a high level of honesty and integrity. A lifelong resident of Clinton County, she provides her clients with inside knowledge of the local real estate market. Even as a little girl growing up on a farm in southern Ohio, she knew it was the little things that make a difference and understood the importance of old-fashioned values, which she uses to make transactions as smooth and stress-free as possible.

Real Estate Agent Award Winner

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REAL ESTATE AGENTS

Mike Faulkner and Sandy Faulkner

Dennis Egan

Mike Faulkner, GRI, HHS, SRES®; Sandy Faulkner, ABR®, CRS, GRI

Realtor

7870 East Kemper Road, Suite 100 Cincinnati, OH 45249 Phone: 513-207-2899 dennis@dennisegan.com www.dennisegan.com

YEAR WINNER

Left to right: Eight-year winner Mike Faulkner; Nine-year winner Sandy Faulkner

Personalized and Professional Service As lifelong residents of Lebanon and Warren counties, we have served our community and our clients’ real estate needs since 1983. We’ve received annual sales awards and recognition from the Ohio Association of Realtors and the Butler-Warren Association of Realtors since we began. We want to express a deep appreciation to all of our clients for this award and for taking the time to recognize and acknowledge our professionalism and attention to customer service.

Comey & Shepherd, Realtors

576 Mound Court • Lebanon, OH 45036 Phone: 513-646-4681 • sandy@isoldit.com www.isoldit.com

∙ First-time homebuyers ∙ Single-family homes ∙ Relocation clients

∙ Short sales ∙ Licensed in Ohio and Kentucky

Specializing in single and multifamily homes, whether you are a first-time homebuyer, moving up or moving down, relocating or investing, Dennis brings many years of experience to your service. Dennis has received multiple awards and has represented buyers and sellers in over 300 transactions throughout his career. His passion for helping his clients attain their wants and desires in what is often one of the biggest decisions of their lives is his driving motivation. Dennis will provide excellent, informative advice and enthusiasm to your next real estate transaction.

Real Estate Agent Award Winner

Kathy “McCluskey” Bryant

Judy McCoy

Executive Sales Vice President

Realtor

7590 Tylers Place Boulevard West Chester, OH 45069 Phone: 513-766-0889 JudyRealEstateMcCoy@gmail.com www.comey.mobi/JudyMcCoy Twitter: @realestatemccoy

8145 Beechmont Avenue Cincinnati, OH 45255 Phone: 513-919-5809 kbryant@sibcycline.com agent.sibcycline.com/kbryant

YEAR WINNER

Selling Greater Cincinnati One Yard at a Time!

YEAR WINNER

Your Neighborhood Realtor for Over 29 Years!

∙ No. 1 agent, Southern Ohio Association of Realtors ∙ Top 1% Cincinnati Real Estate agents ∙ Assists in preparing and staging your home for an optimum sale price ∙ Provides top-notch negotiating skills for both buyers and sellers ∙ Proficient in resale as well as new construction property transactions ∙ Offers seasoned guidance to clients who are relocating in and out of the market Thank you to all of our clients for their continued support and loyalty these past 29 years. Our clients’ needs are our primary focus, and we strive to offer unparalleled service. We look forward to assisting you with your present and future real estate needs. Real Estate Agent Award Winner

YEAR WINNER

Your Real Estate Consultant for Life

∙ Knowledgeable: over 30 years of seasoned expertise in real estate ∙ Tech-savvy: serving Greater Cincinnati with cutting-edge technology ∙ Straight-talking: promises made, promises kept ∙ Warm-hearted: down-to-earth, enthusiastic and people oriented ∙ All-around nice gal: tough but fair — honors the golden rule Buying or selling a home is a very emotional, personal journey, and I’m honored when I’m invited to be the guide. I strive to exceed my clients’ expectations and to make their experiences as stress-free as possible. It is with gratitude that I accept this honor. A huge thank-you to my clients for recognizing me as a Five Star Real Estate Agent! Real Estate Agent Award Winner

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REAL ESTATE AGENTS

Gail Caines

Lisa Morales

Realtor, Sales Vice President, ABR®, GRI, MRP, SRES®, SRS

Realtor, Founder, Sales Vice President, AHWD, SRES®, SRS

Sibcy Cline, Realtors 4885 Houston Road, Suite 100 Florence, KY 41042 8145 Beechmont Avenue Cincinnati, OH 45255 Phone: 859-462-9889 gcaines@sibcycline.com www.sibcycline.com/gcaines

My Accent Is on You! ∙ Passionate about relocation ∙ Three-year recipient of Cincinnati Area Board of Realtors Circle of Excellence award ∙ Licensed in Kentucky and Ohio

9106 West Chester Towne Centre Road West Chester, OH 45069 Phone: 513-218-0687 lisa.morales@cbws.com www.morewithmorales.com #morewithmorales #listwithlisa

YEAR WINNER

Get More With Morales!

∙ Five-star rating on Zillow, Trulia, Realtor.com®, Facebook and more! ∙ No. 1 at Union Centre regional office and No. 9 at Coldwell Banker West Shell – March 2019

I work with buyers, sellers and investors in all aspects of real estate. I’ve moved 15 times, so I know what you are going through and how to achieve your goals. I am honest and hardworking, and I go above and beyond for my clients. I will always be there for you when you need me — before, during and after your purchase. If you want a Realtor who not only sells houses but also has been in your shoes time and time again, please contact me.

Lisa and Team Morales have helped more than 500 families close on their homes! The team has earned awards from the Ohio, Cincinnati and Butler Warren associations of Realtors. They were featured in “The Guide to Selling Your Home” in U.S. News & World Report, in Cincy Magazine, on the cover and in the feature story of Real Producers Magazine and on ABC’s TV show “American Dream.” Lisa has earned designations as a Seniors Real Estate Specialist® and certifications in new construction and smart home technology. She also specializes in relocation, professional property staging and client protection. These are just a few reasons why you get more with Morales!

Real Estate Agent Award Winner

Jan Bryan-Sharp

Michael Jennings

Real Estate Agent, ABR®, CRS, GRI, SRES®

Realtor

∙ Committed to my clients’ best interests ∙ Over 24 years of experience in the real estate field ∙ Licensed in both Ohio and Kentucky

InFocus Real Estate Group 754 Old State Route 74 Cincinnati, OH 45245 Cell: 513-313-8907 Office: 513-752-2767 mjennings@infocusforyou.com www.mjenningsinfocusforyou.com

YEAR WINNER

I work with both buyers and sellers throughout the Greater Cincinnati Area and Northern Kentucky by assisting them with all of their real estate needs. I love what I do, and my goal is to consistently do an excellent job so my clients can make a happy, stress-free transition into their new homes. 3522 Erie Avenue • Cincinnati, OH 45208 Phone: 513-602-5756 • jan@jansharp.com • jansharp.com Real Estate Agent Award Winner

It’s Your Move | It’s Our Focus ∙ 2019 Rising Star Real Estate Agent ∙ Local market and negotiation expertise If you’re buying or selling a home, you want the process to be successful. On top of that, you also want everything to go smoothly with as little stress as possible. How can you ensure all that happens? By working with a Realtor who truly puts you first. I’m proud to be the real estate agent of choice for those who want a great experience when buying or selling a home. My client-first approach means that you’ll be working with a professional who listens to you, provides expert advice and works diligently on your behalf.

“Perseverance and inner strength count for a lot.” — Five Star award winner

Rising Star Real Estate Agent Award Winner

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MORTGAGE PROFESIONALS

HOME/AUTO INSURANCE PROFESSIONALS

Ginger Vining

Shawn Huss

Vice President and Mortgage Lender, NMLS 744164

Senior Vice President, NMLS 709723

∙ Over 26 years of experience with Park National Bank ∙ FHA, VA, USDA, construction and land loans ∙ Down payment assistance

7373 Beechmont Avenue, Suite 100 Cincinnati, OH 45230 Cell: 513-703-6489 Office: 513-624-3030 shawn.huss@chemicalbank.com www.ShawnHuss.com

YEAR WINNER

Consistency, capability and expertise with customized loans that fit your lifestyle. Count on it when you bank with Park National Bank. Contact Ginger Vining today at 513-624-2220, or visit ParkNationalBank.com. 1075 Nimitzview Drive • Cincinnati, OH 45230 • Phone: 513-624-2220 gvining@parknationalbank.com • ParkNationalBank.com Member FDIC. Mortgage Professional Award Winner

Your Friendly, Dedicated Mortgage Loan Officer

Doug Smithson

∙ Experienced in primary residential lending and investment properties ∙ FHA, VA, USDA, new home and construction, renovation and conventional loan options ∙ No. 2 in the nation for units closed in 2018 — Scotsman Guide 9

For most, purchasing a home is the single largest investment they will ever make. So much is at stake when it comes to financing; therefore, clients truly appreciate the experience, honesty and care I offer during the process. I help my clients manage their home financing through product knowledge while keeping their best interests in mind. My expertise allows me to provide comprehensive counsel throughout this complicated process.

YEAR WINNER

Doug Smithson Insurance

Mortgage Professional Award Winner

∙ Five-time recipient of the Best of Milford Insurance award ∙ Over 30 years of experience ∙ Dedicated to community volunteerism Thanks to my clients who helped me win this award for the ninth year in a row. As an independent agent, I am dedicated to your needs when finding the best coverage for your insurance dollar. I provide comprehensive insurance for your life. 974 Street Route 28 • Milford, OH 45150 Cell: 513-520-0738 • Office: 513-831-6400 dougsinsurance@gmail.com • www.dougsmithson.com Home/Auto Insurance Professional Award Winner

Looking for Other Great Professionals?

Go to www.fivestarprofessional.com · Wealth Managers · Investment Professionals · Real Estate Agents

· Mortgage Professionals · Home/Auto Insurance Professionals

Professionals interested in learning more about Five Star Professional, please call 888-438-5782

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REAL ESTATE AGENTS

MORTGAGE PROFESSIONALS

HOME/AUTO INSURANCE PROFESSIONALS

To see the full list of winners, visit www.fivestarprofessional.com.

Real Estate Agents

Tony Auciello ∙ RE/MAX Preferred Group

All Areas

Jody Barkley ∙ Comey & Shepherd, Realtors/ Leist Group

Sandra Burkhart Williams ∙ Huff Realty Marsha Byrum ∙ RE/MAX Elite

Kathy Bryant ∙ Sibcy Cline, Realtors Page 4

Gail Caines ∙ Sibcy Cline, Realtors Page 5

Catherine DiBiagio ∙ Sibcy Cline, Realtors

Patricia Chrysler ∙ Comey & Shepherd, Realtors

Micha Gleisinger ∙ Comey & Shepherd, Realtors

Donna Deaton ∙ RE/MAX Victory Susan Dudek ∙ Keller Williams Realty

Yevette R. Jessen ∙ RE/MAX United Associates

Dennis Egan ∙ Comey & Shepherd, Realtors Page 4 Mike Faulkner ∙ Comey & Shepherd, Realtors Rusty Fite ∙ Chambers-Fite Realty Co. Tom Johansing ∙ RE/MAX Preferred Group Page 2

Cindy Enderle ∙ eXp Realty, LLC

Shawn Huss ∙ Chemical Bank Page 6

Kelly Umbstead ∙ Coldwell Banker College Real Estate

Bob Nyswonger ∙ Comey & Shepherd, Realtors John Payne ∙ Keller Williams Realty

Christopher Owens ∙ Coldwell Banker

Springboro

Stephanie McCready ∙ First Financial Bank Susan Morgan ∙ American Mortgage Service Company Kathleen Nunlist ∙ WesBanco Bank

Tamara Knox ∙ Coldwell Banker Heritage

Shannon Scott ∙ First Financial Bank

West Chester

Dustin Swigart ∙ PrimeLending

Kimberly Ann Stonecipher ∙ RE/MAX Preferred Group

Ginger Vining ∙ Park National Bank Page 6

Norbert Varga ∙ RE/MAX Victory

Home/Auto Insurance Professionals

Jan Bryan-Sharp ∙ RE/MAX Preferred Group Page 5

Wilmington

Greg Stanley ∙ Stanley Realty

Robyn Clifton ∙ Peelle & Lundy, Realtors Page 3

Brian Ackerman ∙ Allstate

Wyoming

Jean Mabry ∙ RiskSOURCE

Jenni McCauley ∙ Sibcy Cline, Realtors Page 3

Susan Lynn Ruehrwein ∙ Pillar Insurance Agency

Rising Star Real Estate Agents

Doug Smithson ∙ Doug Smithson Insurance Page 6

Cindy Reagan Miller ∙ Coldwell Banker West Shell

Robert Wetterer ∙ Comey & Shepherd, Realtors

Gwen Ritchie ∙ Huff Realty

Michael Wright ∙ Hoeting, Realtors

Anne Wagner ∙ Comey & Shepherd, Realtors

Fairfield

Dave Alarie ∙ Coldwell Banker West Shell

Jeff Aubrey ∙ American Mortgage

Douglas Manzler ∙ Keller Williams Realty

Lynn Schwarber ∙ Comey & Shepherd, Realtors

Cincinnati

Montgomery

Kevin Ary ∙ Franklin Financial Group

Kathie J. Lawyer ∙ Fairway Independent Mortgage

Linda Loomis ∙ Sibcy Cline, Realtors

Thomas M. Steele ∙ Steele Real Estate Services

Susie Goedde ∙ Comey & Shepherd, Realtors

Mortgage Professionals

Oxford

Sylvia Richey ∙ Coldwell Banker West Shell

Blue Ash

Mason

Michael Jennings ∙ InFocus Real Estate Group Page 5

Karen Kelley ∙ Comey & Shepherd, Realtors Page 3

Sue S. Lewis ∙ Sibcy Cline, Realtors

Diane R. Whitworth ∙ Sibcy Cline, Realtors

Donna Ashmore-Tansy ∙ Comey & Shepherd, Realtors

Cincinnati

Mindy Lakes ∙ Envoy Mortgage

Angelo Michael Pusateri ∙ Comey & Shepherd, Realtors

Lisa Morales ∙ Coldwell Banker West Shell Page 5

Madeira

Richard Morales ∙ Coldwell Banker

Gerri Harbison ∙ Huff Realty

Kimberly Lenzo ∙ Coldwell Banker

Judy McCoy ∙ Comey & Shepherd, Realtors Page 4

Sandy Faulkner ∙ Comey & Shepherd, Realtors Page 4

Donna Gamblin ∙ RE/MAX United Associates

Hamilton Roxane Leitsch ∙ Martha Baker Realty

All Areas

Lebanon

Brittney Holland ∙ Coldwell Banker West Shell

Mike Faulkner ∙ Comey & Shepherd, Realtors Page 4

Bonnie E. Jackson ∙ Comey & Shepherd, Realtors

David Doyle ∙ Nationwide Insurance

Robert Will ∙ Lauber & Will Insurance

“Always be honest. It can take a lifetime to build a reputation, but it can only take a second to destroy it.” — Five Star award winner

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