INTERVIEW WITH CARLOS

OWNER OF PLUMBING AND GAS BOILER SERVICES

B

efore the Coronavirus pandemic Carlos’ business was doing OK, but after the first lockdown calls for jobs diminished and he went from having a few jobs per week to practically nothing. During this second lockdown, which began in November, Carlos is experiencing a similar situation where he had some jobs in October and now many have been cancelled. Carlos feels that Covid-19 will pass and this time will be remembered as very strange days. He is hopeful that following the introduction of a vaccine things may improve by next spring/summer. He believes that the impact on his business will not be long lasting as he hopes there should still be demands for plumbers and engineers in the future. When he does carry out a job at the moment, he finds that working in PPE can be quite constrictive although it is important to protect customers when working at their homes. Many of his customers cancelled jobs as soon as a lockdown was announced due to fears of catching the virus. Overall, customers’ attitudes have changed since the pandemic began due to their fear of the virus. This may last for a while, although Carlos is optimistic that things will go back to normal as soon as possible.