12 main benefits of telephone answering services for small businesses

Page 1

Live Telephone Answering Service Taking Your Calls 24 hrs a day,7 days a week www.cititel.com I info@cititel.com I 1.888.923.2533

12 Main Benefits of Telephone Answering Services for Small Businesses

Today, we are living in the age of the customers and empowered buyers demand a new level of customer service. We exist in a very competitive environment, and if you want your small business to succeed, it is crucial to take advantage of every opportunity. Unfortunately many small business owners are not maximizing their business opportunities as a result of not having powerful communication strategies in place. One of the best ways to maximize every opportunity is to be able to answer customers and potential customer calls at any time, when they need it. Small business owners are often surprised by the immediate benefits that an answering service brings their businesses and customers. At professional answering service not only help small business to answer calls as their needed for example taking all the calls 24 hours a day, 7 days a week, or in moments of overflow, or after hours, but also help then to increase the opportunities to gain more sales. When a call is answered by a live person instead of a voicemail machine, the ability of the live operator to provide additional information or to answer specific questions can result in an initial or even additional sale. Also, the satisfaction of a customer or potential customer after a pleasant telephone conversation with a live operator can help your business build loyalty and to drive repeat business. The 12 main benefits of an answering service are 24/7 Availability Never miss another call, even at busy times Ensures that calls are answered promptly and efficiently Call answering, message taking and order placement, even when your business is closed Guaranteed message delivery No need for Voicemail Efficient handling of calls


Live Telephone Answering Service Taking Your Calls 24 hrs a day,7 days a week www.cititel.com I info@cititel.com I 1.888.923.2533

Efficient handling of after-hour calls Increase Productivity More Time to Focus on Your Business Free up Time for you and your team to generate revenue and grow your Business Cost Savings. An answering service allows you to be available at all times without having to hire an extra employee to cover your over flow calls, after hours calls, holiday calls, lunch time calls and more. Cititel: 24/7 Live Customer Service that helps your business increase revenue, lower costs, provide better customer care and maximize every opportunity. Call today for a free quote: 1.888.923.2533 or send us an email to info@cititel.com


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.