Toll free: 1.888.923.2533
info@cititel.com I www.cititel.com
Answering Services for Car Dealerships
LIVE TELEPHONE ANSWERING SERVICES 24-7 Answering Services Overflow Call Answering Services Holiday Call Answering Services Lunch Hour Call Answering Services Industry Specific Answering Services
The road to success starts with a fully-loaded answering service. To be successful in the automotive retail industry, it takes tenacity. Whether you’re managing your inventory, problem solving with the service department, or making a sale on the lot, you probably don’t spend very much time at your desk. When your phones ring, who is assisting your callers? If your answer is automated telephone answering or voicemail, then it’s time to consider Cititel’s answering service for car dealerships. It is a fact that 67% of customers will hang up the phone out of frustration if they can’t speak to a real person. So without an answering service, time away from your desk could lead to missed sales opportunities and negative customer support experiences. Our live-voice operators can help. We provide 24/7 representation of your brand, fostering fluid communication with your clients and potential buyers. In addition, our receptionists can schedule appointments, make outbound reminder calls, process orders and shipments for your service department. Whether you are out on the lot or it’s after office hours, our representatives reinforce your dedication to the customer. We know that 45% of business is lost because of poor customer service and we ensure that your clients are met with a courteous, knowledgeable agent whenever they contact you. Cititel is a leading call center company headquartered in Alberta. We help professionals and businesses with live customer support 24 hours a day. You can think of our friendly virtual receptionists as an extension of your business—whether you’re a start-up or a veteran in your field. How it Works We take your calls just like a receptionist at a large company. When customers dial your phone number(s), a Cititel operator answers with specific business information. Calls are dispatched (or screened) as you pre-arrangeurgent calls are transferred directly to you and messages carefully taken for others. Callers can be given the option of recording a message to a voice mailbox or the operator – Cititel´s system automatically delivers message to your cell phone, text pager, email or fax machine. Cititel´s Canada Telephone Answering Services helps your business increase revenue, lower costs provide better customer care and maximize every opportunity. Request more information. Call today for a free quote: 1.888.923.2533or send us an email to info@cititel.com
11830-111 Avenue, Suite 202, Edmonton, Alberta T5G OG1 - Toll Free 1.888.923.2533 - Email: info@cititel.com I www.cititel.com