In business first impressions count

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Answering Services

www.cititel.com – info@cititel.com Toll Free: 1.888.923.2533

In business, first impressions count. A telephone answering service makes it easy for customers to contact your business, and this can mean the difference between capturing new clients and losing them to one of your competitors. Crucially, it also allows you to concentrate on other aspects of your business whilst ensuring that no potential customers are neglected. Some of the benefits that an answering service can offer your business are:     

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24/7 availability. Calls Are Always Answered 24/7 24/7 Support Never miss a business opportunity. You never have to worry about the receptionist going on break or on vacation. Always Get Great Customer Service. Using a virtual receptionist can ensure that your customer’s calls are answered by a knowledgeable and courteous person, even when your on-site receptionist becomes ill or takes time off. You Can Better Manage Your Time. Maintain a Professional Image. Save Money On Customer Service. Working with a virtual receptionist can save you more than half the costs of hiring a full-time equivalent employee to serve as a receptionist. You’re covered wherever you are. Reliability – Working with a virtual receptionist eliminates the headaches of managing staff schedules, sick days and vacation time for employees. Your calls are always answered by a live operator unless otherwise instructed. Your clients are greeted according to your specifications.


Answering Services

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www.cititel.com – info@cititel.com Toll Free: 1.888.923.2533

Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, fax, paging or voice mail. Expand Your Business Capacity

Never miss a business opportunity because you couldn’t get to the phone. We’re there for your customers when you can’t be. That means you never miss a business opportunity because you couldn’t get to the phone. At Cititel you will have a team of knowledgeable, friendly virtual receptionists who are available 24/7 to respond to your client calls. We not only take messages, we also schedule appointments, make reminder calls, and more. To learn more about how our telephone answering services can help your business growth and succeed, call today: 1.888.923.2533, send us an email to info@cititel.com or visit our website at: www.cititel.com


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