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Why Smart Real Estate Professionals Are Helping, Not Selling. Youtility Tips for Real Estate Agents
With the introduction and steady prevalence of digital and mobile trends, the real estate marketing landscape has changed drastically over the past few years. Consumers now search for homes from the palm of their hand, twenty-four hours a day. They are seeking instant connections with trusted resources, and they appreciate transparency and a real-time approach to outreach and marketing. For real estate professionals to be successful, they need to connect with consumers in a genuine way, offering resources and tools outright, not reserving that type of service for only those consumers who come looking for it. Facts Today’s real estate professional is faced with the growing challenge of the increasingly educated consumer. House and apartment hunters are going to real estate professionals with more knowledge than ever before. Some consumers are even opting not to seek out real estate professionals, as they feel they have all the knowledge they need for buying or renting their homes. Tips: Ask yourself, what problems do my customers and prospects have that I can solve? Then, offer the solution and make it accessible where consumers need it. Give consumers the opportunity to inform themselves how and when they wish, instead of funneling them through mechanisms of the company’s choosing.
Live Telephone Answering Service Taking Your Calls 24 hrs a day,7 days a week www.cititel.com I info@cititel.com I 1.888.923.2533
Jay Baer in his book, Youtility for Real Estate, identifies three important facets, or drivers, of Youtility: self-serve information, real-time relevancy, and radical transparency. Self-serve information Self-serve information, means giving consumers the opportunity to inform themselves how and when they wish, instead of funneling them through mechanisms of the company’s choosing. Real-time relevancy Real-time relevancy involves using technology, location, and other specific circumstances to become massively useful at crucial moments in life. Radical transparency Radical transparency is the ability to provide answers to nearly every question a customer could conceivably ask, before they think to ask it. Real estate agents that become top producers understand they need all lines of communication open at all times. Cititel Live Telephone Answering Service knows that answering every call, making every appointment and satisfying everyone is just not possible without help. With Cititel’s Real Estate Answering Services both realtors and brokers can have a professional call center agent answer all the calls you might otherwise miss. Remember you only pay for the calls we handle on your behalf. Cititel is a leading call centre company headquartered in Alberta. We help professionals and businesses with live customer support 24 hours a day. You can think of our friendly virtual receptionists as an extension of your office—whether you’re a start-up or a veteran in your field. Request a FREE Quote: Call toll free: 1.888.923.2533 or send us an email to info@cititel.com