A second opinion on hearing loss

An elderly woman with hearing loss came to my clinic for a second opinion, after she had recently been to a hearing aid sales person. I found the cause of her hearing loss was simply the fact that she had build-up of wax in her ears, the salesperson had failed to inspect them. You might be surprised how often this happens!

Here are some things to do to avoid getting ripped off:

1. A visit to the GP may save you from being ‘sold’ something when your only problem is wax in your ears.

2. Look for someone who is independent and can offer you unbiased advice, not just give you a sales pitch.

3. There are a range of hearing aid prices. Finding the right hearing aid might save you money and it will also give you the best chance of success.

4. Hearing aids can be expensive.

Recently I was told by two different patients that they were quoted $16,000 for a pair of hearing aids. This seems a ridiculous amount of money to pay and is most likely not appropriate for the majority of people (or possibly anyone).

5. If you are a pensioner or partpensioner, or a DVA gold or white card holder, you should carefully consider if you want to use the free-to-client government hearing aids or if you’d like to top-up to a different hearing aid.

The free-to-client hearing aids are appropriate for many people, however if you have great difficulty hearing background noise (for example in restaurants) then you might trial the top-up hearing aids, but only if you can afford them. There are a range of top up options and prices, if you are disappointed after a trial, you should return them and trial the free-toclient hearing aids.

If you get the feeling the person you’re dealing with is just trying to sell you something, then take a step back and get a second opinion.