Burleson C.A.R.E.S Spring 2019 Newsletter

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BURLESON C.A.R.E.S. Citizens

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Health in the Workplace

Just about anybody can have healthy behaviors for a few days or weeks. The key is to maintain healthy behaviors for years. To help maintain a safe and healthy workplace, employees of the City of Burleson have access to WellCoach services through Alliance Work Partners (AWP) as part of the Employee Assistance Program. When employees access WellCoach services, they will receive a personalized assessment and action plan based on individual health needs, plus referrals to screened coaches and free educational materials to support their plan. Coaches stay in touch to assist with implementing the wellness plan. To register, visit awpnow.com, and use the registration code provided in emails forwarded by Deidre Hall with ‘EAP publications’ in the subject line.

Appreciate

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Remarkable & Excellent

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Service

A Message from the City Manager As I wrap up my first three months in Burleson, I wanted to take a moment to share my appreciation for all of your hard work. We truly have a great staff in Burleson, and I am proud to be part of this organization and community. I consistently hear about how our staff goes above and beyond expectations to deliver outstanding customer service on a weekly basis. Thank you for all of your dedication and support to make Burleson such a great place.

Bryan Langley, City Manager

In my role as City Manager, my plan is to build on all of the positive momentum to make Burleson an even better place to live, learn, work and play. I want to provide an engaging, transparent and inclusive workplace for all of the employees who choose to be part of our team. Employee engagement and collaboration on key decisions is very important to me. To that end, I recently formed a benefits committee comprised of city employees to study ways in which our health insurance plan can be improved. This committee is currently meeting with the city’s benefits consultant and working to identify benefit plan options that employees are interested in pursuing. Additionally, I have also created a crossdepartmental IT Governance Committee to engage our employees in prioritizing and implementing new technology that will improve our operations. I will be

providing more information to you on these initiatives in the coming weeks, but I wanted to let you know how we are approaching these two important topics. Finally, I also wanted to mention that I am working with staff to complete the upcoming budget. I will be submitting the budget to the City Council for their consideration at the end of July, and following their deliberations, the Council will approve the new budget in September. One of my top goals in this budget is to address the compensation plan for the city, including public safety. We will be presenting some preliminary information to the Council on this topic in mid-July, and I will continue to keep you informed as we progress in finalizing the budget recommendations. Again, thank you for all of your hard work and dedication. I look forward to continuing to work with all of you to provide outstanding service to Burleson.

CITY OF BURLESON | MARKETING & COMMUNICATIONS DEPARTMENT


Citizens

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Appreciate

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Remarkable & Excellent

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Service

Crossword Puzzle WORD BANK utilize

1

resident

3

23

mutual 5

45 67

immigration

7

community

8 9

10

11

distribute transmission violation specify

12 13

mediation

14 15

undertake

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incidence utility

17 18

protocol 19

20

21

occupational incident license simulation manual mediator nuclear

Across 2. a person who lives in a certain place 6. a representation or game testing approximately how something should happen in real life 8. something shared between two or more people or groups 11. breaking rules or agreements or acting against someone’s rights 17. related to one’s job 18. passing on or moving something (often power or information) somewhere else 20. usefulness, OR a company that provides services useful to everyone 21. a group of people who live or work together

Down 1. outside help settling a disagreement 3. type of family regarded as a basic social unit 4. use 5. to try to do something 7. permanent move between countries 9. to share with or divide something between many people 10. standards or rules for doing something correctly 12. a permit from an authority to own or use something, do a particular thing, or carry on a trade 13. a person who helps resolve conflicts between other people or groups 14. to indicate the exact person or thing wanted 15. an event; something that happens 16. occurrence; prevalence 19. a book of instructions OR doing something by hand


Citizens

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Appreciate

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Remarkable & Excellent

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Service

City of of pets Burleson . . . . . . . . . . . . . T he

(AND PEOPLE)

Jasmine and daught er Kennadi -mandi allen

bubba & blue bear -jonathan wooten

daphne, pygmy goat -katie brown

om ats & m o g y b a B oslin -terri j

rey & fam -rachel ayuso


Citizens

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Appreciate

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Remarkable & Excellent

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Service

Employee of the Quarter Rodney Schlotzhauer Facilities Maintenance Tech III

GETTING TO KNOW RODNEY What motivates you in your job? I enjoy helping people to make their job easier. What is your best customer service tip? You have to listen to their issue before solving their issue.

Tell us your favorite customer service story. There was a sewer issue in the Wesleyan side of building that was tricky to repair and I ended up staying late to locate the issue.

My First Job Out of the Frying Pan and Into the Fire

-Brent Batla by Olan Mills

I started my first real job at a fast-food restaurant. Let’s just say I wasn’t cut out for the job. The company didn’t have to worry about customers spilling their food or coffee, because I was there to do it for them. All jokes aside, it was a great experience for learning what it meant to be an employee for a major company. It also helped to push me away from working in the food industry and toward local government. However, I still support the company that gave me my first job - from my car, at the drive-thru window. -Brent Batla, Deputy Chief of Training

SHARE THE LOVE!

Are one of your co-workers doing a great job and you think they should be recognized in the C.A.R.E.S. newsletter? Send us their story: dphillips@burlesontx.com or cstaton@burlesontx.com CITY OF BURLESON | MARKETING & COMMUNICATIONS DEPARTMENT


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