High 5/High Performers

Q: What does the City and CFEA mean by “affordable housing”? A: Housing units that can be rented or financed at a payment amount that is 30% or less of a household’s monthly income are considered “affordable.” These units are quality built with efficiency in mind to keep maintenance and utility costs as low as possible. They are nice in appearance and blend in with the character of the neighborhood in which they will be built.

Q: How will CFEA fund projects? A: Projects will be funded primarily by City contributions, private/corporate donations, foundation grants, and other nongovernmental grants.

Q: Will these affordable housing units be single family or multi-family homes? A: The City of Concord and CFEA will partner to build a variety of affordable housing units, to include a mixture of single family houses, townhomes, and multi-family units. Some of these units will be made available for sale, and some will be rentals. Rentals will be professionally managed by CFEA and the City of Concord’s Housing Department.

Q: Where will these homes be built? A: The goal is to build units throughout the City, providing a wide range of options that allow community members to live where they prefer while enabling easy access to City services such as public transportation, parks, and greenways.

Q: Who qualifies for these homes? A: Generally, individuals and families who fall in the 30-80% AMI (Area Median Income) range will qualify for homes built under this initiative. This broad range typically includes extremely low-income jobs as well as moderate to middle-income earners such as frontline workers, teachers, and those in many healthcare, trade and manufacturing jobs. For example, a family of four with an annual household income of $26,200 would fall in the 30% AMI category. A family of four with an annual household income of $66,800 would fall in the 80% AMI category. •

Concern for the Individual • Customer Focus Fair and Equitable Service • Professional Service Effective Communication • Taking Ownership Timeliness • Teamwork • Great Service Recovery

High Five recognizes coworkers who make a difference.

Each day City of Concord coworkers are focused on providing the services needed to keep our community moving forward. We believe that coworkers who are delivering excellent service deserve timely and effective recognition by their team members, managers, and the community. We invite you to help us recognize one or more of our coworkers who have provided excellent service. These nine principles help us deliver a high level of quality services.

There are three ways to submit your recognitions:

1. Call 704-920-6400 to submit your acknowledgment by phone. 2. Complete the online form at concordnc.gov/high5 3. Complete a paper form found one of the following public facilities: City

Hall; Academy Recreation Center; Brown Operations Center; Concord

Regional Airport; Fire Stations 3, 7, 8, and 9; Housing Department

Office; Police Headquarters; Rider Transit Center.

Semi-annual High Performers

Congratulations to the following co-workers who were selected as Semi-Annual High Performers: Buildings & Grounds: Debi Price Finance: Sandy Franklin, Ricardo Lovett Fire: Sam Eudy, Max Fowler, Aprill King, Wayne Richards Parks & Recreation: Tim Davis Police: Marty Barnhardt, Skip Hinson, Brian Kennerly,

Angie Linker, Gary Maurer, Terril McCain, Damon Smith

Solid Waste: Donald Allen, Darrell Anderson, DeMarques

Andrews, Robin Barham, Alan Blackmon, Dallas

Blackwelder, Lonnie Bulger, Matthew Carpenter, Carl

Cress, Theodore Davidson, Marques Entzminger,

Ernest Flake, Daniel Hall, Zorin Hunter, Caleb Jackson,

Timothy Kelly, Keith Love, Angelo Luckey, Marquita

Macon, Leonard Mason, Desmond Miller, Jason

Mitchell, Melvin Myrick, Valerie Proper, Kevin Reid, Joe

Rinehardt, Michael Rush, Troy Savage, Warren Scanlan,

Christopher Scott, Tyron Smith, Mandy Smith-Thompson,

Gregory Spears, Gaulbert Taplah, Tarie White

High Performers were selected from among the high five nominations received from January-June of 2020. These recognitions best demonstrate “going above and beyond” in providing excellent customer service or events that best embody one or more of the 9 Principles of Excellent Customer Service. The City of Concord is recognized for having dedicated employees who are committed to providing excellent service. Thank you for helping us recognize our best!