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ADMINISTRATION BUREAU

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OPERATIONS BUREAU

OPERATIONS BUREAU

Commanded by Major Keith Eury and support staff, the Administration Bureau is responsible for numerous aspects of the department outside of normal patrol and investigative functions. The bureau reviews policies and procedures to ensure they are up to date with current laws and court rulings. Budget oversight remains a major component of the Administration Bureau, as it continues to be responsible for budget management and preparation. Other responsibilities of the Administration Bureau include: staffing, grants, facilities management, information and vehicle technology, strategic planning, career development program, secondary employment and the administering and planning of promotional processes.

CRIME & STRATEGIC ANALYSIS UNIT

The crime analyst is responsible for collecting, collating, analyzing, disseminating, and evaluating crime data to identify emerging trends, patterns, and changes in criminal activity using mapping and analytical software. The analyst prepares crime data that is used to make recommendations for deployment and resource allocation, measures and forecasts long-term public safety activities related to problem solving, intervention, and crime reduction efforts.

Support Services Division

As head of the support Services Division, Lt. Seagraves is responsible for recruiting new officers, conducting the hiring process, coordinating career development, and managing secondary employment through extra-duty solutions.

The Support Services Division also oversees records management, Center City, planning and logistics and the customer service unit.

Planning And Logistics

This component is responsible for planning, scheduling, and coordinating department personnel and resources for secondary employment, special events, and any other gatherings or events as directed by the Chief of Police. This component also provides uniformed presence in and around the Center City area as well as a District Court Liaison Officer. This officer acts as a liaison between the district attorney’s office and the department officers during district court proceedings.

Customer Service

The Customer Service Unit conducts fingerprints, assists people who come in the police department lobby, as well as analyzing and managing reports that are completed by officers.

Professional Standards Division Calea

Maintaining CALEA accreditation is a continuous process and serves as the foundation for a successful, well-managed, transparent, community-focused public safety agency. CPD is required to maintain its accredited status by remaining in compliance with all 180 CALEA standards – at all times – while being subject to annual CALEA assessments.

Training

The Training Division is responsible for managing all officers’ training, including state-mandated in-service training. Stated mandated training consists of 24 hours, including firearms and departmental choice training. The Concord Police Department mandates all officers to take Active Bystander Law Enforcement Training, Fair and Impartial Training, and Crisis intervention Training to strengthen their skills and address situations that each officer will encounter in their career.

Personnel Investigations

The Professional Standards Division is responsible and accountable for the governance, leadership, performance, efficiency, and general good conduct of the department. As directed by the Chief of Police will coordinate and conduct personnel investigations.

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