City of Coquitlam
2016 Business Plan Coquitlam’s integrated planning framework is
These processes result in a set of integrated
comprised of three separate but complementary
plans that support the overall vision and
planning processes.
values of the City and align activities and resources to achieve the strategic goals and annual business plan priorities. The City of Coquitlam’s business plan lays
Establishes Vision, Mission, Values and Goals for the City of Coquitlam
n Pla
cial Plan n a Fin
Strate gic
be initiated and/or completed in 2016. This plan is one of the key tools used by the City to ensure Council priorities are delivered
Identifies high level activities for the organization that align with Strategic Goals and minimize Enterprise Risk. Develops Annual A, B, C Business Plan Priorities
Bu s
Plan ess in
OCTOBER 2015
Provides the Five-Year Finanical Plan including budget for revenues, expenditures and capital projects
out the organization’s highest priorities, to
in an effective and efficient manner.
City of Coquitlam
2016 Business Plan In Coquitlam the path to achieving our vision rests on our five strategic goals.
Strengthen Neighborhoods Departments by Colour CITY MANAGER/DEPUTY CITY MANAGER (CM/DCM) AND INCLUDES FIRE/RESCUE AND RCMP PARKS RECREATION & CULTURE (PRC)
Major Events and Public Engagement Initiatives
ENGINEERING & PUBLIC WORKS (EPW) PLANNING & DEVELOPMENT (PD) STRATEGIC INITIATIVES (SI)
LEGEND Priorities: Priority: Initiatives that are most strongly supported as top priorities for the current year because they meet the majority of the following criteria:
Town Centre Event Plaza Construction 2016 55+ BC Games Coquitlam 125 Anniversary Celebrations Communities in Bloom
Partington Creek Neighbourhood Centre Master Plan Burquitlam/Lougheed Neighbourhood Plan North West Burke Vision Process Review Parking Standards on Burke Mountain Austin Heights Neighbourhood Centre Development Density & Height Study City Centre Area Plan Heritage Management Plan Maillardville Streetscape Guidelines
Protective Services
• significant Council or community interest;
Priority: Initiatives that are supported as priorities because they meet some of the above criteria, however, they may be deferred if circumstances throughout the year dictate. Priority: Initiatives that are important but may be deferred if time and resources are not available.
Pinetree Way Construction Brunette Interchange
City Wayfinding Plan Implementation
Public Parking in Rapid Transit Areas Evergreen Line Public Art Installation
Neighbourhood and Area Plans
• human resource effort;
• mandatory or legislated.
Transportation Improvements and Initiatives
Evergreen Line
• considerable budget impact;
• dependence on external partners;
Expand Local Jobs, Local Prosperity
RCMP Strategic Plan Implementation Fire Response Plan Rapid Transit Fire Response Training
Business and Development Support Tourism Program Implementation Economic Development Strategy
Liquor Licensing Regulations Review
Expand Business Access to QNet
Commercial Zone Update WiFi & Cellular Networks Development Permit Guidelines
Vision
Coquitlam in 2021 will be a community of neighbourhoods within a vibrant urban city where people choose to live, learn, work and play.
Values
The City of Coquitlam will be an organization recognized for its excellence in City governance and employee, citizen and customer relations by living its values. In Coquitlam we: • • • •
Treat People Fairly Build Organizational and Community Capacity Inform, Involve and Inspire Innovate to Sustain Community Quality-of-Life
Increase Active Participation and Creativity
Enhance Sustainability of City Services and Infrastructure
Community Amenities
Environment, Climate Change and Sustainable Energy
Place Maillardville Planning Cemetery Plan
Parks, Trails and Green Space Planning and Consultation
Town Centre Park Master Plan Mackin Park Planning Riverview Forest Trails Sheffield Park Planning Glen Park Phase III Planning Coquitlam River Forest Management Plan
Parks, Trails and Green Space Improvements and Upgrades
Rochester Park Construction Hartley Grass Field Replacement Mundy Park Field House Construction Brookmere Park Redevelopment Princeton Park Planning & Construction Leigh Park Construction Victoria Park Construction Coquitlam Crunch Upgrades Maillardville Trail Construction
Achieve Excellence in City Governance Continuous Improvements and Customer Service Activities
Transfer Station Continuity Civic Recycling Depots Review Middle School Walk/Bike Accessibility Program Corporate Employee Sustainable Commute Program
Strategic Partnerships
Strategic Interests in Northeast Coquitlam • Smiling Creek Joint Park/School Planning • Phased City Land Sales and Marketing YMCA Facility Future of the Riverview Lands Boundary Road Initiatives SD43 Master Joint Use Agreement
City Infrastructure
Service Centre Satellite Works Yard Northeast Water, Sewer & Drainage Infrastructure City Radio System
Departmental Transitions • Planning & Development • Human Resources • Engineering & Public Works • Financial Services Electronic Plans Management Business Improvement/Customer Service Work Plan & Stop Doing List Community Engagement & Consultation Framework Open Data Initiative Welcome to Coquitlam Expansion
Key Plans, Strategies and Policy Updates
Parks, Recreation & Culture Master Plan Implementation Strategy Community Amenity Contribution Policy Review & Implementation Housing Affordability Strategy Implementation Tennis Strategy Allocation Policy Update Cultural Plan Implementation • Cultural Facilities Assessment • Cultural Service Organization Service Agreements Trans Mountain Kinder Morgan Pipeline Project Seniors Strategy Parks Infrastructure Assessment Housing Choices Review Artificial Turf User Policy
CityofCoquitlam
coquitlam.ca/strategicplan
CITY OF COQUITLAM
2015 CITIZEN SURVEY
98%
TOP 5 CITY SERVICES
of residents ranked their quality of life as “good” or “very good”.
Top 5
9 in 10
residents are satisfied with the customer service they receive from the City.
most important City services according to residents: public works, including drinking water quality and sewers; police services; fire services; road maintenance; recycling and garbage services.
96%
of residents are very satisfied or somewhat satisfied with the level and quality of City services.
CityofCoquitlam
8 in 10
residents say their quality of life has stayed the same or improved in the last five years.