City of Coquitlam
2018 Business Plan Coquitlam’s integrated planning framework is composed of three separate but complementary planning processes.
Establishes the vision, mission, values and goals for the City of Coquitlam
n Pla
Provides the Five-Year Financial Plan, including budget for revenues, expenditures and capital projects
Identifies high-level activities for the organization that align with strategic goals and minimize enterprise risk
DECEMBER 2017
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CityofCoquitlam
Bu s
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These processes result in a set of integrated plans that support the overall vision and values of the City and align activities and resources to achieve the strategic goals and annual business plan priorities. The City of Coquitlam’s business plan lays out the organization’s highest priorities, to be initiated and/or completed in 2018. This plan is one of the key tools used by the City to ensure Council priorities are delivered in an effective and efficient manner.
City of Coquitlam
2018 Business Plan In Coquitlam, the path to achieving our vision rests on our five strategic goals.
Strengthen Neighbourhoods Departments by Colour CITY MANAGER/DEPUTY CITY MANAGER (CM/DCM) AND INCLUDES FIRE/RESCUE AND RCMP ENGINEERING & PUBLIC WORKS (EPW)
Neighbourhood and Area Plans
FINANCE & TECHNOLOGY (FT) PARKS RECREATION & CULTURE (PRC)
PLANNING & DEVELOPMENT (PD)
Housing Affordability Strategy Implementation City Centre Area Plan Partington Creek Neighbourhood Centre Fraser Mills Plan Update Hazel/Coy Neighbourhood Plan Burquitlam-Lougheed Neighbourhood Plan Implementation
Expand Local Jobs, Local Prosperity Transportation Improvements and Initiatives
STRATEGIC INITIATIVES (SI)
Cultural and Heritage Initiatives
LEGEND
Priorities:
Priority: Initiatives that are most strongly supported as top priorities for the current year because they meet the majority of the following criteria:
Protective Services
• considerable budget impact; • human resource effort; • s ignificant Council or community interest; • d ependence on external partners; • mandatory or legislated. Priority: Initiatives that are supported as priorities because they meet some of the above criteria, however, they may be deferred if circumstances throughout the year dictate. Priority: Initiatives that are important but may be deferred if time and resources are not available.
Heritage Management Strategy Riverview Artifacts Management Plan Multiculturalism Strategic Plan Cultural Partner Agreements Major Events Expansion & Policy Update Public Art Policy Implementation
Fire Bargaining Policing Strategies for Evergreen Line Fire Prevention and Awareness Program Burquitlam Community Police Station
Transit-Oriented Development Application Team Brunette Interchange Planning Lougheed Highway Improvements Municipal Boundary Road Initiatives David Avenue Extension Southwest Arterial Corridor Development Strategy
Business Development and Support
Economic Development Strategy – Phase 3 Business LinQ Implementation Tourism Strategy Implementation Commercial Zones Review
Vision
Coquitlam in 2021 will be a community of neighbourhoods within a vibrant city where people choose to live, learn, work and play.
Values
The City of Coquitlam will be an organization recognized for its excellence in City governance and employee, citizen and customer relations by living its values. In Coquitlam we: • • • •
Treat People Fairly Build Organizational and Community Capacity Inform, Involve and Inspire Innovate to Sustain Community Quality-of-Life
Increase Active Participation and Creativity
Enhance Sustainability of City Services and Infrastructure
Community Amenities
Environment, Climate Change and Sustainable Energy
Place Maillardville Planning Community Amenity Enhancement Program Cemetery Plan Fraser Mills Community Centre Planning Buchanan Square Planning
Parks, Trails and Green Space Planning and Consultation
Blue Mountain Park Planning & Construction Sheffield Park Planning Fridge Field Turf Replacement
Parks, Trails and Green Space Improvements and Upgrades
Southwest Parks Revitalization Town Centre Park Phase One Plan Smiling Creek Park Construction Cottonwood Park Construction Riley Park Construction
Achieve Excellence in City Governance Continuous Improvements and Customer Service Activities
LED Streetlight Conversion Curbside Collection Enhancements Coquitlam Transfer Station and Recycling Depot Climate Adaptation Strategy Strategic Energy Management Plan Implementation Organic Waste Processing Capacity
Strategic Partnerships
YMCA Facility Planning Phased City-Owned Land Development, Sales and Marketing Smiling Creek Recreation Services Fortis BC Como Lake Avenue Construction Trans Mountain Kinder Morgan Pipeline Riverview Master Plan Process Pinetree Agreement Review
City Infrastructure
Crouch Reservoir and Trunk Water Main Civic Space Needs Assessment Emergency Communications Transition Northeast Works Yard Planning Northeast Water, Sewer and Drainage Infrastructure
Fleet Usage Review Development Application Process Improvement Implementation PRC Management System Replacement Asset Management Software Implementation Corporate Website Update Business Improvement and Customer Service Work Plan and Stop Doing List Technology Roadmap Implementation Electronic Plans Management Program Implementation HR2020 Implementation Smart City Strategy
Key Studies, Strategies and Policy Reviews
General Local Election Northeast Recreation Services Needs Assessment Housing Choices and Large Home Review Development Cost Charge Update City Lands Master Plan Austin Works Yard Needs Assessment Cannabis Regulatory Framework Park Use Bylaw Update Innovation Centre Feasibility Study Daycare Strategy Facility Asset Management Strategy Investment Strategy Youth Strategy
CityofCoquitlam
coquitlam.ca/bizplan
CITY OF COQUITLAM 2017 CITIZEN SURVEY QUALITY OF LIFE
98%
COMMUNICATIONS
TRANSPORTATION
of residents ranked their quality of life as “good” or “very good”.
83%
residents say their quality of life has stayed the same or improved in the last five years.
Transportation is important to our residents! Transportation is the most important issue for 36% of Coquitlam residents.
The condition of roads, traffic congestion, general transportation and quality of public transit are the most frequently mentioned transportation issues.
38%
of residents prefer to hear from the City via email.
78%
of residents would rather contact the City by phone.
66%
like to participate in consultation through the website.