4 minute read
WELCOME
FROM THE Mayor AND CHAMBER President
DEAR NEIGHBORS,
As your Mayor and Chamber President/CEO, we are always eager to bring you a new issue of the Germantown Magazine. This time around, let’s talk about community service. In this issue, we highlight the devotion, extraordinary work and leadership of some outstanding women in Germantown. The values of Germantown were set in motion decades ago by the previous mothers and fathers of our community; those values continue today and are evidenced by the collective talents of the women highlighted in these pages. There are countless other examples and stories throughout Germantown of diverse leadership in healthcare, commerce, entrepreneurs, merchants, restaurateurs, educators and many other professions which continue to make Germantown a unique place to call home and to serve.
Photography by Larry Kuzniewski
As a community, we are quite fortunate to have over 250 residents serve on boards and commissions. When serving the community, each resident brings professional mastery, career experience in a variety of business sectors and a wealth of knowledge. These unique skill sets would ultimately cost tens of thousands of dollars in consulting fees to the City; however, these dedicated citizens volunteer their time to serve the community that they love and to assist City staff on their journey of continuous improvement. While we are on the topic of service, boards and commission applications will be available in mid-October. The application process is simple and can be completed entirely online at Germantown-TN.gov/Commissions. Applications are due by November 30. If you are looking for ways to get involved and are interested in serving your community, we would implore you to consider applying for a board or commission that interests you.
CORPORATE Champion SPONSORS MCC Solutions
In 1972, Dean W. Berry founded Memphis Communications Corporation when business technology was multi-line phones and floppy disks. He saw a future in the fast-changing industry and had a vision of integrating multiple communication solutions under one roof, culminating in the purchase of the Original General Motors sales training facility at 4771 Summer Avenue. Now remodeled and outfitted as interactive showrooms with products offered by over 140 manufacturers, the headquarters is an amazing display of advanced technology. MCC offers five disciplines of state-of-the-art solutions with the structured cabling to power and connect it all.
SECURITY SOLUTIONS
The high-tech conference room has card access and keyless entry, dimmable lighting and automatic shades. One wall holds seven security cameras and another is tiled with monitors. A glowing tower houses data where feeds can be controlled and stored onlocation, as backup or in the cloud.
AUDIO VISUAL SOLUTIONS
The original cafeteria has been converted into a vast training space with stage lighting, an expansive LED video screen and a Bose sound system. Breakout meeting rooms offer video conferencing and tables with built-in charging connection ports. MCC has equipped operating rooms for demo broadcasting, school gyms, houses of worship, and stadium-seated auditoriums.
DOCUMENT SOLUTIONS
For the tangible part of business, MCC supplies copiers and multifunction printers. From simple machines that copy, scan and reproduce documents to a full-sized producer of four-foot art quality prints, in color or 500 shades of grey. Managed Print Services complete the offerings.
MAILING SOLUTIONS
MCC has a room abuzz with a range of automated postage machines from the standard weigh, stamp and seal, to multi-carrier shipping solutions with barcode tracking. They have automated mailroom systems that fold inserts, print address labels and seal brochures with adhesive tabs. Mail openers speed incoming processes and bulk shredders allow secure purges of business sensitive materials.
24/7 SERVICE OPERATIONS CENTER
MCC's helpdesk technicians are available 24 hours, 7 days a week with a live dedicated client services team answering the phone every single time. Issues are typically resolved within an hour, and for issues that might occur after traditional business hours, MCC's remote support agents are standing by to take your call. And with MCC's new Express Service and Supplies Passport, requesting service or ordering supplies is a snap, literally. Utilizing smartphone cameras, simply take a photo of your Passport QR code and you will be directed to the Express Passport page so you can request services, order supplies, report billing metrics or contact MCC.
TELECOM SOLUTIONS
Instead of the old analog phone lines, MCC upgraded to the sound quality of Voice over IP (VoIP) which features hosting locally or in the cloud. The “Follow Me” feature on the system app links to a smart phone for incoming calls and immediate access to voicemail. Throughout the building, wireless connectivity subsists on a structured cabling network: buried, aerial and inside the walls. MCC offers cabling infrastructure design, materials and installation. For all equipment, MCC provides service after the sale with a team of in-house, manufacture trained and certified technicians available for preventative maintenance and troubleshooting problems. Focused on small to medium-sized businesses, clients range from multi-story banks to the Mexican restaurant across the street.
(ALMOST) 50 YEARS OLD!
Today, Scot and Shane Berry are co-chairmen of the company their father founded nearly 50 years ago. Now with four locations and clients nationwide, the headquarters is still located in the same smart location near the I-40/240 flyover. MCC keeps business thriving into the next generation by staying current yet humble. Promises made. Promises kept. Since 1972.
