Key Concepts and Resources

Collective Impact

Collective impact is the commitment of a group of actors from different sectors to a common agenda to address a complex social issue. Organizations grounded in a collective impact approach coordinate their efforts and work together around clearly defined goals. The five core principles of collective impact are:

• Common agenda: participants have a shared vision for change including a mutual understanding of the problem and a joint approach to solving it through agreed-upon actions.

• Shared measurement: organizations collect data and measure results consistently to ensure that efforts remain aligned, and participants hold each other accountable.

• Mutually reinforcing activities: complimentary programs and activities are coordinated through a mutual plan of action to achieve outcomes.

• Continuous communication: consistent and open communication is established between the many players to preserve trust, assure mutual objectives, and maintain momentum.

• Backbone support: creating and maintaining collective impact requires dedicated staff and a specific set of skills to serve as the backbone for the entire initiative and coordinate the participating organizations.

Community Wellbeing

To support a person-centered approach, interventions that address individual wellbeing across key dimensions of their lives are better able to achieve sustained results. Dimensions of wellbeing include:

DIMENSIONS OF WELLBEING

Income

Education

Transportation

Housing

Spirituality & culture

Mental health & addiction

Employment

Digital access

Food security

Personal safety

Health & wellness

Social inclusion

Early childhood development

Race & gender

DIRECT & INDIRECT SERVICES

The provision of direct services to residents is the most effective kind of social investment in a boom-and-bust economy. Direct services involve less administration and are easier to deploy in emergency situations or in response to emerging social issues.

• An example of direct service is – 60 minutes of counselling.

• An example of an indirect service is – completing questionaries to learn how to access 60 minutes of counselling.

Fcss Program Handbook 22

The FCSS Program Handbook is intended to assist staff, elected officials, and board members in understanding the purpose of the FCSS Program, how FCSS funding is allocated, and how it can be used. It will also provide a record of significant program policy decisions, including interpretations of the FCSS Regulation.

Fcss Measure Bank With Provincial Priority Measures And Instructions 23

Measures are the questions that relate to the indicators of the outcomes identified for the program or project being undertaken and are a way of evaluating how local FCSS programs make a difference in the lives of people and communities.

Fcss Outcomes Model 24

The FCSS Outcomes Model, based on a program logic model framework, provides the vision, mission, and overarching goal statements of FCSS articulated from a provincial perspective. FCSS principles, beliefs and values are also considered, along with the broad strategies used by local FCSS programs to serve specific and general populations within Alberta.

Calgary Fcss Research Briefs 25

The Calgary Family & Community Support Services research briefs are designed to guide organizations and funders who are working toward increasing social inclusion and strengthening neighbourhoods in Calgary. The emphasis is on preventive programming to avoid the onset or development of a problem, intervene at a very early stage of development, or mitigate the risk factors associated with an issue. Each research brief provides an overview of the issue, as well as evidence-informed strategies to prevent it from occurring or escalating.

SOCIAL WELL-BEING

A state of living where people experience acceptance, appreciation, connection, contribution, and compatibility within themselves and in a reciprocal relationship with others.

Systems Mapping 26

A systematic approach to mapping all the programs, locations, helplines, and benefits available to people seeking help in the social sector. HelpSeeker’s systems mapping provides a comprehensive real-time inventory of community services and categorizes all programs by target population, eligibility criteria, geographic scope, and service model (including real-time occupancy) to show which resources are available.

1 Government of Alberta, Family and Community Support Services Regulation (Edmonton, King’s Printer, 2021), kings-printer.alberta.ca/1266.cfm?page=1994_218.cfm&leg_type=Regs&isbncln=9780779824540

2 Authored by Howard Research and Management Consulting Inc.

3 The Senate of Canada, In from the Margins, Part II: Reducing Barriers to Social Inclusion and Social Cohesion (Report of the Standing Senate Committee on Social Affairs, Science and Technology, June 2015), p. 7, sencanada.ca/content/sen/Committee/411/soci/rep/rep26jun13-e.pdf

4 City of Grande Prairie, Grande Prairie Integrated Coordinated Access Model (2020), p. 4, cityofgp.com/sites/default/files/2022-01/final_report-grande_prairie_integrated_coordinated_access.pdf

5 City of Grande Prairie, Grande Prairie Integrated Coordinated Access Model (2020), p. 11, cityofgp.com/sites/default/files/2022-01/final_report-grande_prairie_integrated_coordinated_access.pdf

6 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 28, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

7 City of Grande Prairie, City of Grande Prairie Strategic Plan, 2022 – 2025 (2022), cityofgp.com/city-government/mayor-city-council/councils-strategic-plan

8 City of Grande Prairie, Homelessness Strategy for Grande Prairie 2021 – 2023 (2021), cityofgp.com/sites/default/files/2022-01/homelessness_strategy_2021-2023.pdf

9 Grande Prairie Community Opioid Response Task Force, Grande Prairie Community Opioid Response Framework (May 2022), everyoneisimpacted.com/task-force

10 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

11 Statistics Canada. 2017. Grande Prairie [Population centre], Alberta and Alberta [Province] (table). Census Profile. 2016 Census. Statistics Canada Catalogue no. 98-316-X2016001. Ottawa. Released November 29, 2017. www12.statcan.gc.ca/census-recensement/2016/dp-pd/prof/index.cfm?Lang=E

12 The Venn diagram is for illustration purposes only: the size and area of ellipses as well as the overlapping intersections are meant to provide a sense of magnitude but are not done to an accurate scale.

13 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 15, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

14 Ungar, “Resilience across Cultures”, quoted in City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 17, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

15 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 17, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

16 Joan M. Patterson, “Understanding Family Resilience”, Journal of Clinical Psychology 58, no. 3 (2002): 233-46, quoted in City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019),p. 19, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

17 Ungar, “Resilience across Cultures”, quoted in City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 22, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

18 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 22, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

19 The Senate of Canada, In from the Margins, Part II: Reducing Barrieas to Social Inclusion and Social Cohesion, quoted in City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 24, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

20 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 24, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

20 City of Grande Prairie, Social Sustainability Framework 2018: A Map for the Road Ahead (2019), p. 24, cityofgp.com/sites/default/files/2022-01/social_sustainability_framework_2018_full_version.pdf

22 Government of Alberta, Children and Youth Services, Family and Community Support Services (FCSS) Program Handbook (2010), open.alberta.ca/dataset/18ffaf4e-db3b-476c-8901-9a9d825c366b/resource/2589adce-09c54830-9ba2-406c5ae4f4c7/download/2010-family-and-community-support-services-fcss-program-handbook.pdf

23 Government of Alberta, Family and Community Support Services Measures Bank with Provincial Priority Measures and Instructions (August 2014), open.alberta.ca/dataset/3131ce15-0219-40de-9337-908ee4aa4665/resource/5722a7cdeb3c-4685-9f60-36ffba162084/download/2014-social-care-facilities-review-committee-scfrc-measures-bankaugust-2014.pdf

24 Government of Alberta, Family and Community Support Services (FCSS) Outcomes Model: How we are making a difference (March 2012), open.alberta.ca/dataset/0bbbe03a-1f58-446e-ae76-70f5b8deb52c/resource/dd0baa63e5f6-4a1c-94c9-1772c1cc011b/download/fcss-outcomes-model.pdf

25 City of Calgary, “Family & Community Support Services Research Briefs”, calgary.ca/research/social-issues-briefs.html

26 Helpseeker Technologies, “Systems Mapping”, helpseeker.org/solutions