City services maintained

THANK YOU

to everyone who has helped Lenexa get through these difficult times and continues to support our community. We especially thank essential workers who risk their health and wellbeing to provide important services to residents. And, thank you to all the generous Lenexans who donated personal protective equipment and disinfectant supplies for public safety workers or just shared a kind word or note during this stressful time. Throughout the stay-at-home order, the City of Lenexa continued to provide vital services like fire and police response, infrastructure maintenance and customer service without interruption. We’ll do so again if any future stay-at-home orders must be issued.

The City of Lenexa continues to strive to provide exceptional service as the COVID-19 outbreak continues. To keep us all safe and do business with us efficiently, we ask that you do the following: Stay a safe distance away from staff, and don’t try to shake hands. Consider wearing a cloth face covering to protect yourself and employees. In some situations, police officers and other staff may also request a resident step outside of their home to speak to avoid being in a confined environment. Phone calls and online transactions are encouraged! You can apply for a building permit, report a crime to the police, apply for a burn permit, renew your pool pass and much more at Lenexa.com. We’re also accepting many purchases over the phone temporarily, including rentals and new pool passes. See page 2 for a list of phone numbers. Check to see if the service you want to use is available. During the stay-at-home order, we immediately canceled in-person activities like fire education presentations, fingerprinting, CPR classes, carseat inspections and citizens’ police and fire academies. The quickest way to find out if a service has returned or been postponed again is to call us. Be patient and kind. As services and precautions continue to shift to meet evolving public health needs, we ask that you continue to be patient with your neighbors, your fellow Lenexans and staff. We’re all working through this difficult time together.

Crews doing maintenance out in the field like Municipal Services and Parks staff continued to keep Lenexa’s infrastructure, parks and facilities in top shape through the stay-at-home order. They’re taking measures like staggering times for crews to clock in and out to help employees stay healthy.

Fire Department staff are using more personal protective equipment on emergency medical incidents to protect themselves and the public. They continued to respond quickly to calls, provide fire prevention inspections from a safe distance and educate the public about fire safety online.

Inspections have continued to make sure private and public construction is being built safely and correctly. Many of them have even been done remotely over video.

Despite a slowdown in some types of activities like vehicles crashes, Lenexa police officers continued to do great work: investigating crimes like theft, burglary, scams and abuse; helping those in mental health crisis; reuniting lost pets with owners; and locating runaway youth. They also made some kids smile with birthday parades and special gifts.