Organisational Culture

CN continued to invest in activities to enhance our organisational culture and increase employee engagement. These activities included: The continuation of our culture change (Blue Bus) workshops Embedding of our CREW values in new employee inductions The collection of employee feedback through the CN engagement survey and the development of tailored action plans for each work area Effective internal communication

Continuation of our reward and recognition program A culture program with our Parks & Recreation team to identify the ideal culture for employees to feel valued and easily perform at their best Completion of Myers Briggs Type Indicators profiles to increase self-awareness, understand individual and team strengths and improve team synergy, leading to higher performance Creation of Performance Development Plans for over 88% of our workforce Completion of the Human Synergistics Lifestyle Inventory (LSI 1 and LSI 2) by the CN leadership team.

CREW stands for our values – cooperation, respect, excellence and wellbeing