20 Annual Report WWW.CITYOFSOUTHLAKE.COM/FIRE CITY OF SOUTHLAKE FIRE DEPARTMENT 23
2 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT
To provide world-class service Integrity | Innovation Accountability | Excellence Teamwork MISSION Statement CORE Values
of Contents Chief’s Message 5 Organizational Structure 7 Departmental History 8 Facilities & Equipment 11 Achievements ........................................................12 Financial Overview 14 A Year in Review ................................................17 Emergency Medical Services 18 Community Outreach 20 Emergency Management 22 Fire Prevention Services 25 Employee Tenure ................................................26 Employee Awards 27 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 3
Table
4 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT
Message from the Chief
It is my pleasure to present the 2023 Annual Fire Report. It’s an immense honor to lead a team of 74 exceptional individuals who are deeply committed to serving our community. Our personnel stand as the cornerstone of this department, their dedication and passion shaping our collective success. As we step into 2024, we stand poised to confront the challenges ahead. I extend my heartfelt gratitude to each member for their unwavering productivity and responsiveness in meeting the diverse demands placed upon us.
As we reflect on the strides and successes of the past year, I’m immensely proud to highlight the exceptional accomplishments and unwavering dedication of our firefighting family.
Enhanced Operational Effectiveness: Instituting daily “quick drills” for our line personnel stand as a testament to our commitment to excellence. These drills not only amplified our effectiveness on fire scenes but also fortified our mind and muscle memory for standard response actions, ensuring a swift and coordinated response in critical situations.
Industry-Leading Accreditations: Attaining and upholding the ISO 1 re-accreditation and achieving the American Heart Association Mission Lifeline Gold Standard underscore our relentless pursuit of best practices in the Fire and EMS industry. These accreditations affirm our unwavering dedication to excellence in service delivery.
Revamped Hiring Practices: Our adaptation of hiring practices to foster a more personal connection with potential candidates yielded tremendous results. This collaborative interaction allowed us to establish a list of 200 candidates interested in joining our department, marking a remarkable 50% increase in potential candidates. This shift not only expands our talent pool but also ensures a more personalized and engaging recruitment process.
Our collective efforts, resilience, and unwavering dedication have fortified our department’s foundation, enabling us to serve our community with unparalleled commitment and expertise. As we look to the future, let us continue to uphold our standards of excellence, innovation, and community service.
MICHAEL STARR, FIRE CHIEF
CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 5
63 SWORN LINE
8 SWORN STAFF
3 SUPPORT
74 TOTAL PERSONNEL
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Organizational Structure
The Southlake Fire Department’s leadership team works to manage and coordinate the many complex administrative services of the department, including planning, organizing, and directing budget and fiscal policy and payroll, conducting analytical studies, developing, establishing, and implementing policies and procedures, recruiting, and continuous training.
Leadership Team
Mike Starr FIRE CHIEF
Jeremy Wilson
DEPUTY FIRE CHIEF OPERATIONS
DEPUTY FIRE CHIEF FIRE MARSHAL POSITION VACANT
Trey Porter BATTALION CHIEF A-SHIFT
Clif Altom BATTALION CHIEF B-SHIFT
Administrative Assistant Deputy Fire Chief Emergency Manager Battalion Chief B Shift Battalion Chief C Shift Fire Marshal Battalion Chief A Shift Battalion Chief Training 4 Company Officers 4 Engineers 12 Firefighters 4 Company Officers 4 Engineers 12 Firefighters 4 Company Officers 4 Engineers 12 Firefighters 2 Fire Inspectors Public Education Officer EM Specialist Fire Chief
Bryan Thomas BATTALION CHIEF C-SHIFT
CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 7
Jonathan Castro BATTALION CHIEF EMS/TRAINING
Lieutenant EMS
Our History
1956 Southlake is incorporated
1969 Chief “Bob” Steele, Southlake’s longest standing Fire Chief (25 Years) is hired
1966 Southlake’s first Fire Chief Howard Moffat appointed
1979 Southlake’s Junior Fire Department is organized from boys from Southlake Carroll High
1966 Southlake Fire Department formed as all volunteer force
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1988 Southlake Fire moves to a full time professional paid staff
The Population We Serve Southlake Fire Department 1999 Southlake Fire becomes first Department in Texas accredited by CFAI 2014 North Training Facility opens 2002 Southlake’s West facility opens 2014 Southlake Fire achieves ISO-1 rating 2009 Department of Public Safety Headquarters opens 2019 Southlake Fire achieves Mission Lifeline Gold Plus Level GOLD PLUS 2019 POPULATION HOUSEHOLDS SOUTHLAKE TODAY 31,102 9,298 THROUGH THE YEARS Census Population Growth 1956 200 1960 1,033 411.5% 1970 2,031 98.5% 1980 2,808 38.8% 1990 7,065 151.6% 2000 21,519 204.6% 2010 26,575 23.5% 2015 28,290 12.7% 2025 33,339 11.35% CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 9
Velocity Aerial
2 Pierce Quantum Engines 1 Reserve Engine 1 Ford F550 Brush Truck 2 Ambulances 1 Reserve Ambulance 1 Command Vehicle 1 Medic Cart Additional Vehicles: 1 Training Vehicle, Ford F150 1 Rehab Vehicle, Dodge Type 1 Ambulance 5 Chief Vehicles, Modified Tahoe 1 All Terrain Vehicle 2 Portable Warning Sirens 1 Tender (3,000 Gallons) 10 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT
107ft
Pierce Ascendant Aerial 100ft Pierce
Platfor
Facilities and Equipment
PE A R ON N S HA DY OAK DR N PEYTON VI LL E AVE N PEYTONVI LL E AVE EDOVERD CARROLL AVE CARROLL FM 1709 FM 409 SOUTHLAKE BLVD N WHITE CHA PE SOUTHLAKE BLVD N CARROLL AVE NWHITE CHAPEL NOSLENNORYB S KIMBALL AVE N KIMBALL AVE N WHITE CHA PE L NOLENDR DOVE RD HA DY OAK S DR N PEYTONVI LL AVE K KWOOD LVD W BOB JONES RD RA NDO L MI LL AVE N KIMBALL AVE 114 114 DAVIS BLVD RA NDO L MI LL AVE 15111512 1411141214131414 1311131213131314 1211 1210 1212121312141215 1111 1110 1112111311141115 1011 1010 10121013101410151016 1009 0911 0910 09120913091409150916 0909 0811 0810 081208130814081508160817 0809 0711 0710 0712071307140715071607170718 0709 0708 0707 0611 0610 0612061306140615061606170618 0609 0608 0607 0511 0510 0512051305140515051605170518 0509 0508 0507 0411 0410 0412041304140415 0315 04160417 0409 FIRE HOUSE 3 FIRE HOUSE 1 FIRE HOUSE 2 Fire House 1/Fire Administration Located at 600 State Street, Station 1 includes 80,000 sq.ft. In addition to the Fire Station, DPS Headquarters holds Fire Administration, Police, Information Technology, Emergency Operations Center and Municipal Courts. Fire House 2 Located at 2100 West Southlake Blvd., DPS West houses fire station personnel and the Office of Traffic Management. Fire House 3/Training Located at 100 East Dove Rd., the newest Southlake Fire station also serves as a training facility with multiple classrooms, a theater style auditorium, the DPS indoor firing range and a backup EOC. CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 11
2023 Notable Achievements
A PERSONALIZED HIRING EXPERIENCE
In spearheading our department’s hiring process, we recognized the need for a more personal approach to connect with potential candidates.
Embracing a collaborative interaction model, we adapted our hiring practices, fostering genuine connections and understanding the unique strengths each individual brought to the table.
This shift in approach yielded remarkable results, evidenced by the creation of a robust list comprising 200 enthusiastic candidates eager to join our team.
This marked a significant 50% increase in the pool of potential applicants, showcasing the effectiveness of a more personalized and engaging recruitment strategy.
The experience not only enriched our candidate selection process but also highlighted the power of fostering meaningful connections in the realm of hiring.
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QUICK DRILLS
The implementation of quick drills by the training department played a pivotal role in maintaining a high level of operational readiness. These brief yet intensive exercises enabled firefighters to sharpen their reflexes and hone their abilities to make splitsecond decisions in high-pressure scenarios.
Furthermore, quick drills fostered a culture of continuous learning and improvement within the fire department, encouraging the adoption of best practices and the integration of new technologies or methodologies. Beyond skill development, these drills promoted coordination and cohesion among team members, ensuring seamless collaboration during emergencies. By regularly engaging in quick drills, our department not only fortified response capabilities but also reinforced the commitment to safeguarding lives and property within the Southlake community.
EMERGENCY CONTRACTS
The Office of Emergency Management worked with internal and external stakeholders to procure and implement emergency contracts for vital services.
Having emergency contracts in place serves as a preemptive measure, enhancing the city’s preparedness and resilience in the face of adversity. These contracts not only establish a clear framework for action but also facilitate rapid responses, reducing the impact of emergencies on our organization’s operations and stakeholders. They often include predefined terms related to pricing, delivery, and quality standards, allowing for quick execution without the need for prolonged negotiations. Additionally, these contracts frequently incorporate contingency plans, alternate supply chains, or alternative service providers, ensuring continuity even amidst significant disruptions.
Ultimately, the foresight and establishment of emergency contracts empower the City of Southlake to navigate crises with agility, ensuring a more structured and controlled approach in times of unpredictability.
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Financial Overview
Ensuring Financial Stability
One of Southlake Fire’s goals in 2023 was to maintain financial stability. Through additional strategic initiatives, the fire department made great strides in building a healthy financial foundation to continue to fund the department’s operations.
$13,378,556
FY2023 Budget DPS Support 9% Fire Operations 75% Fire Prevention 5% FireAdmin4%PUBLICEMS5% ED1%
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CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2021 ANNUAL REPORT 15
Our total response time is 6.28 Minutes
90% of the time, well above industry standards
Southlake Fire responded to 262 Motor vehicle accidents with injuries
Southlake Fire responded to 3,995 calls for service
We respond to medical calls in under 6.27 Minutes
90% of the time, well above industry standards 6.28
In 2023 Southlake Fire fought 24 structure fires in other jurisdictions
In 2023, Southlake Fire battled 7 structure fires in the City of Southlake
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262
3,995 6.27
2023 Statistics
Residential Structural Fire Locations
The City of Southlake Fire Department combines resources from jurisdictions throughout North Central Texas to ensure that first responders will arrive as quickly as possible to all emergency calls. As a participating member of the North East Fire Department Association (NEFDA), the citizens of Southlake have access to the resources of 14 other jurisdictions. Southlake Fire promotes an aggressive fire prevention program and stringent fire code, which helps to mitigate most major structure fires within the boundaries of the City.
FLORENCE RD PE A R ON L N S HA DY OAK S DR N PEYTON VI LL E AVE DOVE RD CONT NENTAL N PEYTONVI LL E AVE EDOVERD N CARROLL AVE CARROLL FM 1709 FM 4091 FM 1709 SOUTHLAKE BLVD CONTINENTA N WHITE CHA PE L SOUTHLAKE BLVD N CARROLL AVE NWHITE CHAPEL NOSLENNORYB KIMBALL AVE N KIMBALL AVE N WHITE CHA PE L NOL NDR DOVE RD DOVE RD HA DY OAK S DR N PEYTONVI LL AVE IRKWOODBLVD BOB JONES E HIGHLAND ST W BOB JONES RD RA NDO L MI LL AVE N KIMBALL AVE 114 114 DAVIS BLVD RA NDO L MI LL AVE 15111512 1411141214131414 1311131213131314 1211 1210 1212121312141215 1111 1110 1112111311141115 1011 1010 10121013101410151016 1009 0911 0910 09120913091409150916 0909 0811 0810 081208130814081508160817 0809 0711 0710 0712071307140715071607170718 0709 0708 0707 0611 0610 0612061306140615061606170618 0609 0608 0607 0511 0510 0512051305140515051605170518 0509 0508 0507 0411 0410 0412041304140415 0315 04160417 0409 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 17
Emergency Medical Services
Critical Trauma Alert Patients
The Southlake Fire Department assessed, stabilized and transported five patients who required activation of the critical trauma alert to the Emergency Department. This indicator measures the percentage of patients who meet Physiological or Anatomical criteria for triage to a Trauma Center (referred to as “Trauma Alerts”) and accept care by EMS, that are taken to an appropriate trauma specialty care facility.
Stroke to Door
34 Min
When a person is having a stroke, getting treatment fast is critical because it can save brain tissue from permanent damage. About 75 to 85% of strokes are ischemic strokes, which are caused by a blockage of a blood vessel in the brain that leaves the surrounding tissue starved of blood. Restoring blood flow to the brain as soon as possible is crucial to give a person his or her best chance at a full recovery, like being able to walk and talk again. The Southlake Fire measure is stroke-to-hospital door within 40 mins. Our annual average is arrival at the door within 34 minutes.
2023 Mission: Lifeline
The Southlake Fire Department achieved the 2023 Mission: Lifeline EMS Gold level recognition award for the 4th consecutive year, presented by the American Heart Association. This is the highest level of recognition related to pre-hospital cardiovascular care available to EMS providers nationwide.
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Medical Calls EMS/Fire Training Hours Trauma Calls 600 2019 2020 2021 2022 2023 400 200 0 20000 25000 2019 2020 2022 2022 2023 10000 15000 5000 0 Fire Training EMS Training Professional Development 2,000 2,500 2019 2020 2021 2022 2023 1,500 1,000 500 0 800 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 19
Public Safety Education
4
581 participants
Like many years before, the Southlake Fire Department continued their public education efforts in 2023. Educational events build relationships with the community and afford us the opportunity to distribute our safety messages to our public.
The most popular education programs in 2023 were the Cardio-Pulmonary Resuscitation (CPR) class and the Child Passenger Safety Program. During the year, we presented and taught 60 CPR classes and educated almost 600 people.
An important part of our department’s education program is to ensure that all children are riding safe. Following that messaging, we were able to hold twelve car seat events and check 302 child passenger safety seats throughout the year. We also provided nonstop station tours and firefighter visits to local schools and businesses. All of these visits were an opportunity to share important safety information with the community.
The Southlake Fire Department held their annual youth and adult Fire and Police Academy with 24 graduating from each respective program. We also held the Babysitter’s Club, Stop the Bleed, First Aid, fire drills, and cooking safety for our middle schoolers. We also focused on how fire and falls could be a risk to our older population, so we educated seniors on these topics multiple times throughout the year.
The Southlake Fire Department cannot wait for 2024 to educate, provide, and protect the City of Southlake! Installation
107 participants
We also continued to make many of our safety-related events more open and more fun to the public. Take for instance our Trunk-or-Treat Halloween event, where we provided a safe environment for kids to trick-or-treat. A record number 42 businesses signed up and dispersed candy and safety information. One of our biggest Trunk-orTreat claims to fame is giving each child a full-size candy bar and we made good on that for another year.
We are looking forward to breaking more records in 2024. Because of our strategies, we are well connected to the community, which makes our annual Christmas Toy and Food Drive an enormous success. With the community’s help, we were able to help over 1,000 children feel the joy of Christmas that they may not normally have had. Our partnership with Southlake is the only way this happens.
For 2024, the City signed a contract with a new trash contractor that eliminated the need for our annual Crud Cruiser event at Dragon Stadium. While we will continue to hold “pre-game” crud events, residents can now dispose of their household hazardous waste through a side door pickup or by dropping off their items at the Fort Worth Environmental Collection Center.
of 302 car seats
60 CPR classes
fire extinguisher classes
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CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 21
EOC Activations
The purpose of activating the Emergency Operations Center (EOC) as a result of a disaster or large scale emergency is to centralize response and recovery decisions, plans, and operational activities in order to maximize the efficiency, quality, and quantity of resources
Emergency Management activated the EOC for 2 real-world events, a large chemical fire/HAZMAT event and a large water main break that incurred a boil water notice for 10% of the City’s water customers. The EOC also activated for all weather events to include severe and winter weather threats.
Public Outreach and Education
The Office of Emergency Management conducted over 30 hours of community education with over 300 residents and community members in attendance. Events ranged from Amateur Radio meetings, Coffee and Conversations, book readings to youths, informational booths with meet and greets, and informational games with the senior community. The Office of Emergency Management passes on preparedness information in order to assist citizens in the steps they take to make sure they are safe before, during, and after an emergency or natural disaster, with the goal of a secure and resilient community.
Vector Control
Every year from April to November, The City of Southlake’s Office of Emergency Management (OEM) conducts vector surveillance and submits weekly mosquito samples to the Tarrant County Public Health Lab to test for West Nile and St. Louis Encephalitis Virus. These samples are collected by placing mosquito traps every Monday morning between 7-9:00 a.m. and then collecting set traps 24 hours later. This year, OEM set at least five, sometimes six traps every week, depending on mosquito reports/complaints. In 2023, 154 traps were set. Of those 154 traps, 12 tested positive for West Nile Virus and zero tested positive for St. Louis Encephalitis. OEM received 19 mosquito complaints from citizens concerning high mosquito activity and standing water issues. The OEM responded by surveying the areas, treating them with larvicide if needed, and setting extra mosquito traps to determine mosquito activity.
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CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT 23
Fire Inspections completed for FY 2023
*A high-hazard inspection is one in which there is potential for a large number of lives lost or dollar value economic loss to the community
Annual business High hazard* New construction Other Certificate of occupancy 4,279 1,004 1,671 710 501 393 24 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT
Fire Prevention Services
ENSURING A SAFER ENVIRONMENT
The Fire Marshal’s office plays a pivotal role in maintaining the safety mission of the department and strives to develop proactive risk management awareness through plan review, fire inspections, code enforcement, and fire investigations. The mission of the Southlake Fire Department Fire Marshal’s Office is to protect our community from the perils of fire, explosions, and other hazardous conditions.
HIGH HAZARD
CERTIFICATE OF OCCUPANCY
1,638
1, 638 Shift-based pre-fire plans completed. A pre-fire plan provides emergency services with information about your property so a more efficient and effective operation can be conducted, meaning less damage to your property and a better chance of a successful rescue.
ANNUAL BUSINESS OTHER NEW CONSTRUCTION
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9% 17% 24% 12% 39%
Dedicated Years of Service
ADMINISTRATION Michael Starr 26 Jeremy Wilson 1 Kennedy Meehan <1 PREVENTION SERVICES Angie Lopez 9 Lorenzo Chavez <1 FIREFIGHTER/PARAMEDIC/EMT Russ Brown 14 Cory Teague 10 Jon Casey 10 Rodger Peebles 10 JP Adams 9 John Jackson 9 Chase Roop 9 Billy Vogler 8 Nathan Alderson 7 Jon Hurley 7 Cody Pierson 6 Roy Segundo 5 Doug Carel 4 Cameron Jackson 3 Yancy Klohn 2 Dylon Barber 2 Taylor Wines 2 Kamry Weber 2 Brady Tackett Chase Villarreal Hayden Lavell Jonathan Badder Allen Moreno Nate Bassett Noah Strickland Carter Sims Marcus Offord Logan Haley Caleb Postoak Spencer Johnson Cody Zell Gage Brantley Tanner Yeman Brock Boatman 1 1 1 1 1 <1 <1 <1 <1 <1 <1 <1 <1 <1 <1 <1
Marshall Urbanosky 27 KJ Vannatta 24 Joe Crowder 23 Ryan Sessums 22 Jason Moloney 20 Chris Brown 17 Frank Molinets 14 Robert McCallion 13 Daniel Massengale 11 Jimmy Elliott Wes Adams Steven Tanner Daniel Lyons 10 9 8 7 DRIVER/ENGINEER Vann Wakefield 27 Randy Mudd 20 Paul Cook 17 Brent Nobile 16 Joshua Bors 10 Kevin Barry 10 Chase Sanderson 9 Cody Brazelton 9 Hunter Littrell 9 JW Stone 8 David Hill 6 Nic Miles 6 BATTALION CHIEFS Clif Altom 32 Trey Porter 24 Bryan Thomas 22 Jonathan Castro <1 26 CITY OF SOUTHLAKE FIRE DEPARTMENT | FY 2023 ANNUAL REPORT
FIRE LIEUTENANTS
Corey Teague Tenure - 10 Years
Jonathan Jackson Firefighter of the Year
Jason Maloney Tenure - 20 Years
Van Wakefield Director’s Award
Jimmy Elliott Tenure - 10 Years
Randy Mudd Tenure - 20 Years
Roy Segundo Tenure - 5 Years
Nic Miles Driver Engineer of the Year
Joshua Bors Tenure - 10 Years
Jon Casey Tenure - 10 Years
NO IMAGE AVAILABLE
Russ Brown EMS Provider of the Year
Cody Zell Rookie of the Year
Kevin Barry Tenure - 10 Years
Rodger Peebles Tenure - 10 Years
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Wes Adams Officer of the Year
1400 Main Street, Suite 310 • Southlake, TX 76092 P: (817) 748-8621 • F: (817) 748-8077 www.CityofSouthlake.com/Fire
