Pilot Program Allows Online Zoning Permit Applications

The City of Westerville is piloting an online portal to provide residents with a more convenient method to submit paperwork for residential projects. The Westerville Permit Portal allows residents to submit and track one-time permit applications online through the City’s website.

To start, applicants will only be allowed to submit forms which do not require fees and a formal plan review in this pilot program. Only certificates for fences, sheds, driveway extensions, PODS/dumpsters and patios are included in the opening phase of the program.

As part of the program, the City will continue to accept permits through the lobby window and mail (64 E. Walnut St.). The City will eventually add more permits and applications to the portal, including those that require payment.

The first phase of the pilot program will end in June 2022, at which time the Department will require all applicants to apply for Phase One permits online moving forward. Phase Two will be rolled out later this year.

To read more about this program, visit www.westerville.org/forms and select “Permit Portal.” All questions regarding the portal should be directed to permit.portal@westerville.org.