CUSITech Makes Nationwide Impact from Westerville HQ

A technology solutions business that began in the basement of a two-bedroom Westerville condo nearly 15 years ago has blossomed into a 160-employee company in three states. Craig Kalie is the CEO of CUSICompanies encompassing CUSITech (833 Green Crest Dr.), CUSI Electric and CUSI Construction. Kalie shares his perspective on how the company continues to thrive in Westerville.

Tell us about CUSITech.

Most IT departments struggle to execute multi-site technology upgrades and new store rollouts. They’re dealing with unreliable service providers and multiple layers of outsourced labor. CUSITech provides a single point of contact to manage the planning, surveying, installation and implementation with our nationwide skilled technicians.

How would you describe your company culture?

Our team is made up of motivated and dedicated individuals who are passionate about achieving our goals. We believe in working hard to achieve success and pushing ourselves to be the best we can be. But, we also believe in having fun and celebrating our successes along the way. We foster a sense of camaraderie and team spirit through regular team-building exercises, company-wide events, and opportunities for employees to bond outside of work hours. We value teamwork and a positive work-life balance, and we’re always looking for driven and ambitious individuals who will thrive in our culture and contribute to our continued success.

Tell us about some of CUSITech’s more notable projects.

Chipotle faced a daunting task: updating critical hardware at 2,966 locations. They needed a trusted partner that had direct operational control over the technicians in their stores. Their standard practice was working with their hardware supplier, however, exposed them to certain risks: layers of management and margin stacking that would likely drive the project past the go-live date and definitely come in over budget. CUSITech’s approach to using W2 traveling technicians was perfect for this critical mission. Each team tackled the implementations safely, quickly and efficiently – exactly to the original specifications.

Tell us about your experience working with the City of Westerville.

[Economic Development Administrator] Rob Rishel has been fantastic to work with; excellent communication and is very transparent. CUSI has a voice in the local business community, and we are fortunate to be a part of such a great group.

Why did you choose Westerville?

CUSI thrives on harnessing the talent and drive of the local workforce; Westerville is perfectly located to do just that.

Visit www.cusitech.com to learn more.