Technology Advancements in the Fire Service: Mobile Data Computers

By John Eisel, Violet Township Fire Chief

Technology has played an everemerging role in our industry, just as it has in every other, improving efficiency and access to information with the goal of improving service delivery.

The role of the Mobile Data Computer (MDC) has become a vital link to providing service in several ways.

Each response vehicle in our fleet is equipped with several technology pieces to make this successful. It begins with a ruggedized mobile laptop computer that is mounted in each vehicle and wired to the vehicle’s power system. The computer is loaded with specific software that includes a state-of-the-art mapping program, developed by firefighters, which provides directions to the crews responding to incidents.

Prior to the mapping program, paper maps that detailed each subdivision in our service area had to be maintained. In some cases, new maps were drawn by hand and copied, and each map book had to be updated, requiring much time and talent to be sure they were accurate. Updates to the current mapping program are accomplished with a simple jump drive and require minimal time. Future plans are to have all map updates pushed back through the system, requiring minimal or no labor to update.

The files from which the maps are developed come from each county’s Global Information Systems (GIS) files, and are formatted for our use. This provides the most up-to-date and accurate files available, including the ability to view overhead Ortho files (similar to a satellite view).

The MDC is also connected to the Internet through a secure device that provides a broadband connection to the dispatch center. This allows crews to view the address, nature and type of call they are responding to, and any specific instructions or information that the crews may need. This program is a direct link to the dispatch center that provides realtime, accurate information in regard to emergencies.

This interactive information program is linked to the mapping as well and will automatically link the address to the map. We also have the ability to identify any special hazards that may exist for a particular address or building. Target maps can also be linked to specific addresses, which can include building plans, photos and specific, detailed instructions.

By having this technology and a link to the World Wide Web, the possibilities are endless and continually evolving. These devices have assisted us in providing a more efficient service and the ability to access resources in time of need.