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A Brand-New Pickerington.net
The city of Pickerington’s revitalized website will navigate users to the pages important to them within three clicks of a mouse.
By the end of September, the website – www. pickerington.net – is expected to be completely updated to make it more vibrant with new graphics, photographs and a slideshow on the homepage as well as the restructuring of links to provide valuable tools to users.
A newly formed voluntary IT committee, consisting of employees whose departments see a great deal of activity from the website, played a major role in helping the city to streamline it. Because the city can determine the number of times people view the site and particular pages, visitors to the city site also contributed to the updates.
The updated website will also allow people to use their cell phones or home computers to register concerns and then track how the city is addressing the challenges.
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“With many residents having so many responsibilities, it is important to us that they can get what they need when they need it – whether it is to report a street light out, a clogged drain on their street, a tree that has been damaged or a code enforcement issue that could be of concern, or to register for recreation programs the city offers,” said Lana Messmore, webmaster and administrative assistant to the human resources department.
Site users can also sign up to be notified through email or text messaging when there is an emergency in the city, such as road closings and boil orders.
“Pickerington cannot sustain our city’s priority operational goals that center on providing the highest levels of results-orientated customer service if we cannot offer timely services and support information to the citizens and property owners we work for,” said Pickerington City Manager Bill Vance. “To ensure the highest levels of results-orientated customer service and to maintain our city’s success, we must create new, enhanced opportunities for our residents.”