CASE STUDY
WESTMINSTER, COLORADO
THE VALUE OF TRUSTWORTHY DATA Water utility crews are responsible for a variety of specialized work activities, from valve maintenance and inspections to hydrant repair and flushing. To manage these workflows, they often juggle siloed technology solutions. The City of Westminster implemented a new solution that reduces manual data entry and the questionable data that comes with it.
Pop. Served: 112,000 Depts. Using Cityworks: Public Works and Utilities Staff Using Cityworks: 100 User Since: 2019
BY CAROL BRZOZOWSKI, CITYWORKS CONTRIBUTING WRITER
L
auren Walcott is always seeking new ways to streamline work and maximize resources for the City of Westminster, Colorado. She works as the infrastructure asset management coordinator for the Department of Public Works and Utilities, which manages 33,000 metered accounts for 112,000 people within the city for water, potable water, wastewater, and reclaimed water. That entails complex workflows for water treat-
ment and wastewater treatment, as well as field operations. The Westminster field crews were already using E.H. Wachs valve exerciser to operate valves when the city adopted Cityworks in 2019 as the asset management solution across the organization. “Crews were essentially getting a reading from E.H. Wachs that they had to hand type into Cityworks,” says Walcott. “They asked me if there was a way the two
products could talk to each other. We learned that Cityworks and Trimble were offering an integration with E.H. Wachs that could automate existing workflows.”
IMPLEMENTING THE SOLUTION The solution was Trimble Unity Mobile for Cityworks, a new mobile application that improves end-toend services, optimizes asset data collection, and manages workflows for water and wastewater
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