BEST PRACTICES
BEST PRACTICES FOR LEVERAGING YOUR INVESTMENT IN CITYWORKS AND MUNIS Connecting Cityworks to an organization’s financial software system is one of the most requested integrations among local government and utility organizations. Here’s how involving the thirdparty software provider can help. BY MICHAEL EDWARDS, TIMMONS GROUP PROJECT DIRECTOR
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s Cityworks has grown to be a true platform solution capable of integrating with other enterprise systems, experienced Cityworks users and business partners have identified best practices for ensuring the long-term success of a system integration. Tyler Munis is a
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financial software solution used by many local government agencies to manage financials, procurement, human resources, payroll, and revenue. Integrations with Munis allow Cityworks to access data such as employee labor rates and equipment and material costs, as
well as send back to Munis the costs incurred on work orders or the permit revenue that has been collected. For any integration to be successful, the third-party software provider—in this case, Munis—needs to be involved to
