Cityworks Spring 2020 Magazine Issue

Page 20

CITYWORKS EXPERT TIPS

4 NEW WAYS TO CUSTOMIZE THE PUBLIC ACCESS APP In this time of social distancing, a public-facing permitting and licensing portal is more important than ever. Cityworks Public Access offers a valuable and customizable solution to help organizations maintain their operations in the midst of efforts to prevent the spread of COVID-19. BY DAN PUERLING, CITYWORKS SUBJECT MATTER EXPERT

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ront-end, public-facing permitting and licensing solutions help a community run more efficiently by eliminating paperwork and streamlining the permitting and inspection processes. By providing a public portal to Cityworks PLL workflows, Public Access empowers residents and contractors to apply for logins, submit and view PLL work activ-

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CITYWORKS MAGAZINE | SPRING 2020

ities, generate reports, schedule inspections, and pay fees from the flexible interface. This functionality is possible out of the box and can now be customized to perfectly suit your community’s needs and preferences. Here are four new customization options.

Did you know? Public Access can be configured to use either Paypal or Authorize.Net as the payment gateway.


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