Pharmacy Magazine
World Hepatitis Awareness Day
FREE CPD MODULE INSIDE! TAKE ACTION INSPIRE CHANGE MAKE EVERY DAY, MANDELA DAY
9 AUGUST IS WOMEN’S DAY CORPORATE PUBLICATION FREE • NOT FOR SALE
GLEN BALAD PHARMACY TURNS 4
WIN ONE OF 6 PRIZES WITH MEDINOX
Issue 44
NEW
Voltaren Acti-Go ®
Soft Gel Capsules
Stops pain. Treats inflammation.
1
Ask your pharmacist today.
S2 Voltaren ® Acti-Go Soft Gel Capsules 12,5 mg: Each capsule contains 12,5 mg diclofenac potassium. Contains sorbitol. Reg. No.: 42/3.1/0831. Presentation: Carton containing a blister pack consisting of 20 capsules. Voltaren ® Acti-Go Soft Gel Capsules 25 mg: Each capsule contains 25 mg diclofenac potassium. Contains sorbitol. Reg. No.: 44/3.1/0298. Presentation: Carton containing blisters consisting of 10 or 20 capsules. For Indications, Dosage & directions for use, Contraindications, Side-effects & special precautions: Please refer to the package insert. Note: Before prescribing, please read full prescribing information. Applicant: Novartis South Africa (Pty) Ltd. Company Reg. No. 1946/020671/07. 72 Steel Road, Spartan, Kempton Park, 1619. Tel: +27 (0)11 929 9111. Fax: +27 (0)11 929 2063. Marketed by: Novartis Consumer Health S.A., a division of Novartis South Africa (Pty) Ltd. www.novartis.co.za. Call centre no.: 0861 929 929. 05/2014/VOT/056.
Nr. 12, 4th Street, Delmas PO Box 186, Delmas 2210 Tel: 013 665 1011 Fax: 013 665 4713 Registered: CJ Pharmaceutical Enterprises (PTY) Ltd. VAT Reg. 409 0205 909 Reg: 2001/009972.06 Telesales Anette, Beauty & Secci [fax] 086 697 9506 email: telesales@cjpharm.co.za
Customer Care Lila, Maria & Brenda [fax] 086 589 5983 email: customercare@cjpharm.co.za
Operations Egon Sellner (COO) email: esellner@cjpharm.co.za
Customer Relations Theuns [cell] 072 638 4085 email: theuns.w@cjpharm.co.za
Index VIP Days
5
Important industry days to remember.
Ridwaan [cell] 072 534 8135 email: ridwaan@cjpharm.co.za
Lynne [cell] 071 472 7522 email: lynne@cjpharm.co.za
Glen Balad Turns 4
Pam [cell] 071 480 5322 email: pam.vc@cjpharm.co.za
We visit Leading Pharmacy Glen Balad on their 4th Birthday
Darren Brooks (CMO) [cell] 083 229 5212 email: darren@cjpharm.co.za
Account Queries Debtors : Maritsa
email: maritsa@cjpharm.co.za
Looking at Rheumatic Fever
7 8
Symptoms, Causes and more on the topic
Creditors : Sonja
email: sonja@cjpharm.co.za
Buying Department Estelle email: estelle@cjpharm.co.za Christa email: christa@cjpharm.co.za Inventory Manager Erika Oehley email: erika@cjpharm.co.za
Tech & Data Reporting Werner email: it@cjpharm.co.za Senior Management Christopher Williams (CEO) email: willchem@global.co.za
What can you do for Mandela Day 2014 Inspire change for a better South Africa
Win with Medinox PDA - Complimentary Training Module
email: darren@cjpharm.co.za
Module 3 in our series now available
Darren Brooks (CMO)
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One of 3 Nebulizers or Humidifiers up for grabs
email: chris@cjpharm.co.za
Chris Williams (MD)
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20 Tricks in Excel
21 30
Try these tips and become an instant spreadsheet guru Nr. 7, 4th Street, Delmas PO Box 186, Delmas 2210 [Tel:] 013 010 0091 [Fax:] 086 698 1468 Advertising & Promotions Jan Bester (Marketing Coordinator) email: cjmarketing@cjpharm.co.za
[fax] 086 698 1468 Thea Botes
email: marketing@cjpharm.co.za
[fax] 086 698 1468 Customer Relations Theuns [cell] 072 638 4085 email: theuns.w@cjpharm.co.za
Lynne[cell] 071 472 7522 email: lynne@cjpharm.co.za
Ridwaan [cell] 072 534 8135 email: ridwaan@cjpharm.co.za
Pam [cell] 071 480 5322 email: pam.vc@cjpharm.co.za
Darren Brooks (CMO) [cell] 083 229 5212 email: darren@cjpharm.co.za
Account Queries Debtors : Caron email: finance@cjpharm.co.za MAGAZINE DESIGN & LAYOUT Marizelle Geldenhuis (Creative Director) Carl Loggenberg (Graphic Designer) Clarissa van der Linde (Junior Graphic Designer)
Deaf Awareness Month
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Basic signs for communicating common health gestures
About the Cover Women’s equality has made positive gains but the world is still unequal. International Women’s Day celebrates the social, political and economic achievements of women while focusing world attention on areas requiring further action. Inspiring Change is the 2014 theme for our internationalwomensday.com global hub and encourages advocacy for women’s advancement everywhere in every way. It calls for challenging the status quo for women’s equality and vigilance inspiring positive change. The Script Pharmacy Magazine │July 2014 • August 2014
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with Pholcodine
Potent, sustained action against dry cough1 Sugar-free Tartrazine-free Alcohol-free
South Africa’s #1 prescribed brand for relief of dry cough2 As demonstrated in a cross-over design study in man after single oral doses of 15mg, 30mg and 60mg of Codeine and Pholcodine. References: 1.Findlay JW, et al. Comparative disposition of codeine and pholcodine in man after single oral doses. Br J Clin Pharmacol 1986;22(1):61-71. 2 IMS National Disease and Therapeutic Index. Projected Scripts. MAT December 2012. (R05D Cough Sedatives). Scheduling status: S2 Proprietary name (and dosage form): PHOLTEX Linctus. Composition: Each 10 mL liquid contains Pholcodine 15 mg; Phenyltoloxamine 10 mg (as long acting resin complexes). Reference number: G841 [Act 101/1965] Scheduling status: S2 Proprietary name (and dosage form): PHOLTEX Forte. Composition: Each 5 mL liquid contains Pholcodine 15 mg. Registration number: 32/10.1/0116 [Act 101/1965] Scheduling status: S2 Proprietary name (and dosage form): PHOLTEX Junior. Composition: Each 5 mL liquid contains Pholcodine 5 mg. Registration number: 29/10.1/0013 [Act 101/1965] Name and business address of applicant: iNova Pharmaceuticals (Pty) Ltd. Co. Reg. No. 1952/001640/07, 15e Riley Road, Bedfordview. Tel: 011 087 0000 www.inovapharma.co.za For full prescribing information, refer to the individual package inserts as approved by the medicines regulatory authority. Further information is available on request from iNova Pharmaceuticals. IN963/13
VIPDAYS
Keep your eye on our calendar for important industry dates. To contribute events to our calendar, kindly email cjmaketing@cjpharm.co.za 9AUG2014 Women’s day deliveries The upcoming public holiday will unfortunately result in a few changes to our delivery schedule. Women’s Day, 9th August 2014. Stores with Monday to Saturday deliveries: •
There will be no deliveries on Saturday, 9th August 2014
•
Our Telesales department will be available from 16h00-19h00 on 10 August 2014.
•
Orders placed Sunday, 10 August, up until 19h00, will be delivered on Monday, 11 August 2014
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Please take note of the earlier cut-off time. Stores with Monday – Friday deliveries: Deliveries as normal.
Should there be any queries, please don’t hesitate to call Darren (083 229 5212), Lynne (071 472 7522), Ridwaan (072 534 8135), Theuns (072 638 4085), Pam (071 480 5322) or Egon (082 055 3503).
12JUL2014 Warehouse stocktake Please note due to stocktake there will be no second delivery on Saturday 12 July 2014
JUL2014 Moral Regeneration Month During the month of July, all South Africans and all who dwell within our borders are encouraged to reflect on what they can do individually and collectively to make our country a better place for all. The decision to have MRM Month in July is premised on the fact that it is the month in which the Charter of Positive Values was adopted. May we humbly request that as a catalyst for social change we: • mobilise our citizens to own, live and take responsibility and accountability to be Ambassadors of Ubuntu and images and voices of hope • Encourage our citizens to have conversations and partnerships • inspire the public to take practical action to do good Mzansi, let’s work together to explore ways to live the values espoused in the Charter of Positive Values to sustain and consolidate our democracy, peace and prosperity for a better future for all. For more information visit www.mrm.org.za
11JUL2014 World Population Day World Population Day is an annual event, observed on July 11. The event was established by the Governing Council of the United Nations Development Programme in 1989. It was inspired by the public interest in Five Billion Day on July 11, 1987, the approximate date on which the world’s population reached five billion people. Population Day aims to raise awareness of global population issues.
18JUL2014 Nelson Mandela Day Nelson Mandela Day is an annual international day in honour of Nelson Mandela, celebrated each 18 July. The day was officially declared by the United Nations in November 2009, with the first UN Mandela Day held on 18 July 2010. Mandela Day is a global call to action that celebrates the idea that each individual has the power to transform the world, the ability to make an impact. The Script Pharmacy Magazine │July 2014 • August 2014
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South Africa’s leading brand for sore mouth and throat 1
f e i l e r n i a p f o s r u o h 3 ic o t nalges Up tory
throat d n a h t mou for sore Local)
etic ( naesth
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Fast, Effective Pain Relief2
References: 1. IMS Total Private Market MAT. May 2013 (R02A. Pharyngeal Preparations). 2. Simard-Savoie S, et al. Topical anaesthetic activity of benzydamine. Curr Ther Res 1978;23(6):634-745. Scheduling status: S1 Proprietary name (and dosage form): ANDOLEX Solution. Composition: Each 15 mL contains Benzydamine HCI 22.5 mg. Preservative: Methyl hydroxybenzoate 0.1 % m/v. Contains alcohol 10 % v/v. Pharmacological classification: A.16 Ear, nose and throat preparations. Indications: Symptomatic relief of painful inflammatory conditions of the mouth and throat including: Traumatic conditions: Pharyngitis following tonsillectomy or after the use of nasogastric tube. Inflammatory conditions: Pharyngitis, aphthous ulcers and oral ulceration due to radiation therapy. Dentistry: For use after dental operations. Registration number: Z/16/40 [Act 101/1965] Name and business address of applicant: iNova Pharmaceuticals (Pty) Limited, Co. Reg. No. 1952/001640/07, 15E Riley Road, Bedfordview. Tel. No. (011) 087- 0000. www.inovapharma.co.za. For full prescribing information, refer to the package inserts as approved by the medicines regulatory authority. Further information is available on request from iNova Pharmaceuticals. IN894/13.
OUT & ABOUT
GLEN BALAD
TURNS 4 Congratulations to Leading Pharmacy Glen Balad on celebrating their fourth year of servicing the Kempton Park Community! The Script Magazine wishes them all the best for the years to come.
Pictured here from left: Gogabi Celliers, Thandeka Ntuli, Weston Mugandu, Florence Mabaso, Lindiwe Mahlangu, Willemien Wessels, Yvonne van Aswerping, Willem Bezuidenhout
The Script Pharmacy Magazine │July 2014 • August 2014
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FEATURE HEADER
Looking at Rheumatic Fever Rheumatic fever is an inflammatory disease that can develop as a complication of inadequately treated strep throat or scarlet fever. Strep throat and scarlet fever are caused by an infection with group A streptococcus bacteria. Rheumatic fever is most common in 5- to 15-year-old children, though it can develop in younger children and adults. Although strep throat is common, rheumatic fever is rare in developed countries. However, rheumatic fever remains common in many developing nations. Rheumatic fever can cause permanent damage to the heart, including damaged heart valves and heart failure. Treatment can reduce tissue damage from inflammation, can lessen pain and other symptoms, and prevent the recurrence of rheumatic fever.
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Symptoms
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Rheumatic fever symptoms may vary. Some people may have several symptoms, while others experience only a few. The symptoms may also change during the course of the disease. The onset of rheumatic fever usually occurs about two to four weeks after a strep throat infection.
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Rheumatic fever signs and symptoms — which result from inflammation in the heart, joints, skin or central nervous system — may include: • Fever • Painful and tender joints — most often the ankles, knees, elbows or wrists; less often the shoulders, hips, hands and feet
The Script Pharmacy Magazine │July 2014 • August 2014
• • • • •
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Pain in one joint that migrates to another joint Red, hot or swollen joints Small, painless nodules beneath the skin Chest pain Heart murmur Fatigue Flat or slightly raised, painless rash with a ragged edge (erythema marginatum) Jerky, uncontrollable body movements (Sydenham chorea or St. Vitus’ dance) — most often in the hands, feet and face Outbursts of unusual behaviour, such as crying or inappropriate laughing, that accompanies Sydenham chorea
AWARENESS
Strep Throat Streptococcal pharyngitis, streptococcal tonsillitis, or streptococcal sore throat (known colloquially as strep throat) is a type of pharyngitis caused by a group A streptococcal infection. It affects the pharynx including the tonsils and possibly the larynx. Common symptoms include fever, sore throat, and enlarged lymph nodes. It is the cause of 37% of sore throats among children 2 to 5-15% in adults.
Scarlet Fever Scarlet fever (also called scarlatina in older literature)[1] is an infectious disease which most commonly affects children. Symptoms include sore throat, fever and a characteristic red rash. Scarlet fever is usually spread by inhalation. There is no vaccine, but the disease is effectively treated with antibiotics. Most of the clinical features are caused by erythrogenic toxin, a substance produced by the bacterium Streptococcus pyogenes (group A strep.) when it is infected by a certain bacteriophage.
When to see a doctor You should consult a doctor if you or your child signs or symptoms of strep throat. Proper treatment of strep can prevent rheumatic fever. Call your doctor if your child has any of the following signs or symptoms: • A sore throat without cold symptoms, such as a runny nose • A sore throat accompanied by tender, swollen lymph glands (nodes) • A red rash that starts on the head and neck, then expands to the trunk and extremities • Difficulty swallowing anything, including saliva • Thick or bloody discharge from the nose, which is more likely in children under 3 years of age • A bright red tongue with bumps all over it, known as strawberry tongue • Call your doctor about a fever in the following situations: • Newborns up to 3 months old with a fever of 38 C taken rectally • Children ages 3 to 6 months with a temperature of 38.9 C or higher • Children ages 6 months to 2 years with a fever of 38.9 C or higher that doesn’t respond to medication or lasts more than one day • Children ages 2 to 17 years with a fever of 38.9 C or higher (taken rectally for children younger than 3 and orally for children older than 3) that doesn’t respond to medication or lasts more than three days
Causes Rheumatic fever can occur after an infection of the throat with a bacterium called Streptococcus pyogenes, or group A streptococcus. Group A strep-
tococcus infections of the throat cause strep throat or, less commonly, scarlet fever. Group A streptococcus infections of the skin or other parts of the body rarely trigger rheumatic fever. The exact link between strep infection and rheumatic fever isn’t clear, but it appears that the bacterium “plays tricks” on the immune system. The strep bacterium contains a protein similar to one found in certain tissues of the body. Therefore, immune system cells that would normally target the bacterium may treat the body’s own tissues as if they were infectious agents — particularly tissues of the heart, joints, skin and central nervous system. This immune system reaction results in inflammation. If your child receives prompt and complete treatment with an antibiotic to eliminate strep bacteria — in other words, taking all doses of the medication as prescribed — there’s little to no chance of developing rheumatic fever. If your child has one or more episodes of strep throat or scarlet fever that aren’t treated or not treated completely, the risks for rheumatic fever increases.
risk of rheumatic fever is associated with overcrowding, poor sanitation and other conditions that may easily result in the rapid transmission or multiple exposures to strep bacteria. or she may — but won’t necessarily — develop rheumatic fever.
Complications • Inflammation caused by rheumatic
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• • •
Factors that may increase the risk of rheumatic fever include: • Family history. Some people may
•
•
•
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carry a gene or genes that make them more likely to develop rheumatic fever. Type of strep bacteria. Certain strains of strep bacteria are more likely to contribute to rheumatic fever than are other strains. Environmental factors. A greater
•
fever may last for a few weeks to several months. In some cases, the inflammation may cause long-term complications. Rheumatic heart disease is permanent damage to the heart caused by the inflammation of rheumatic fever. Problems are most common with the valve between the two left chambers of the heart (mitral valve), but the other valves may be affected. The damage may result in one of the following conditions: Valve stenosis. This condition is a narrowing of the valve, which results in decreased blood flow. Valve regurgitation. This condition is a leak in the valve, which allows blood to flow in the wrong direction. Damage to heart muscle. The inflammation associated with rheumatic fever can weaken the heart muscle, resulting in poor pumping function. Damage to the mitral valve, other heart valves or other heart tissues can cause problems with the heart later in life. Resulting conditions may include: Atrial fibrillation, an irregular and chaotic beating of the upper chambers of the heart (atria) Heart failure, an inability of the heart to pump enough blood to the body
The Script Pharmacy Magazine │July 2014 • August 2014
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COMMUNITY
What can I do?
MANDELA DAY 2014 Mandela Day is a call to action for individuals – for people everywhere – to take responsibility for changing the world into a better place, one small step at a time, just as the late Mr Mandela did for more than 67 years. Become A Mandela Day Changemaker
Share Your Mandela Day Deed
Change was the gift given to all South Africans by the late Mr Nelson Mandela. Now it’s YOUR turn. In the spirit of Madiba and his vision to spread justice and freedom for all, this is your chance to step up to the plate and become a part of a continuous global movement for good. By becoming a Mandela Day Changemaker you can show that actions speak louder than words by giving a little of your time to make a change that’s close to your heart. (or by giving a little of your time to make a difference to the life of someone less fortunate.)
Honour the life and legacy of the late Mr Mandela by making your “Mandela deed” part of history. Visit the Mandela Day Activities to pledge your support and let us know how you plan to commemorate the day. Then document your act of kindness on Mandela Day and share it with the world.
Spread The Word Mandela Day is a celebration of our collective power to do good and make an imprint on the world. You can add to the initiative’s momentum by telling as many people as possible about
it. Use your own network of friends, media connections, corporates and organisations to get involved and make a difference.
67 Ways To Change The World Think of others 1. Make a new friend. Get to know someone from a different cultural background. Only through mutual understanding can we rid our communities of intolerance and xenophobia. 2. Read to someone who can’t. Visit a local home for the blind and open up a new world for someone else. 3. Fix the potholes in your street or
The Script Pharmacy Magazine │July 2014 • August 2014
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COMMUNITY
Start by devoting 67 minutes to community service on Mandela Day, on July 18 each year, and then make every day your Mandela Day by doing some good for others. neighbourhood. 4. Help out at the local animal shelter. Dogs without homes still need a walk and a bit of love. 5. Find out from your local library if it has a story hour and offer to read during it. 6. Offer to take an elderly neighbour who can’t drive to do their shopping/chores. 7. Organise a litter cleanup day in your area. 8. Get a group of people to each knit a square and make a blanket for someone in need. 9. Volunteer at your police station or local faith-based organisation. 10. Donate your skills! 11. If you’re a builder, help build or improve someone’s home. 12. Help someone to get his/her business off the ground. 13. Build a website for someone who needs one, or for a cause you think needs the support. 14. Help someone get a job. Put together and print a CV for them, or help them with their interview skills. 15. If you’re a lawyer, do some pro bono work for a worthwhile cause or person. 16. Write to your area councillor about a problem in the area that requires attention, which you, in your personal capacity, are unable to attend to. 17. Sponsor a group of learners to go to the theatre/zoo.
Help out for good health 18. Get in touch with your local HIV organisations and find out how you can help. 19. Help out at your local hospice, as staff members often need as much support as the patients. 20. Many terminally ill people have no one to speak to. Take a little time to have a chat and bring some sunshine into their lives. 21. Talk to your friends and family about HIV. 22. Get tested for HIV and encourage your partner to do so too. 23. Take a bag full of toys to a local hospital that has a children’s ward. 24. Take younger members of your family for a walk in the park. 25. Donate some medical supplies to a local community clinic. 12
26. Take someone you know, who can’t afford it, to get their eyes tested or their teeth checked. 27. Bake something for a support group of your choice. 28. Start a community garden to encourage healthy eating in your community. 29. Donate a wheelchair or guide dog, to someone in need. 30. Create a food parcel and give it to someone in need.
Become an educator 31. Offer to help out at your local school. 32. Mentor a school leaver or student in your field of expertise. 33. Coach one of the extramural activities the school offers. You can also volunteer to coach an extramural activity the school doesn’t offer. 34. Offer to provide tutoring in a school subject you are good at. 35. Donate your old computer. 36. Help maintain the sports fields. 37. Fix up a classroom by replacing broken windows, doors and light bulbs. 38. Donate a bag of art supplies. 39. Teach an adult literacy class. 40. Paint classrooms and school buildings. 41. Donate your old textbooks, or any other good books, to a school library.
Help those living in poverty 42. Buy a few blankets, or grab the ones you no longer need from home and give them to someone in need. 43. Clean out your cupboard and donate the clothes you no longer wear to someone who needs them. 44. Put together food parcels for a needy family. 45. Organise a bake sale, car wash or garage sale for charity and donate the proceeds. 46. To the poorest of the poor, shoes can be a luxury. Don’t hoard them if you don’t wear them. Pass them on! 47. Volunteer at your local soup kitchen.
Care for the youth 48. Help at a local children’s home or orphanage. 49. Help the kids with their studies. 50. Organise a friendly game of soccer, or sponsor the kids to watch a game at
The Script Pharmacy Magazine │July 2014 • August 2014
the local stadium. 51. Coach a sports team and make new friends. 52. Donate sporting equipment to a children’s shelter. 53. Donate educational toys and books to a children’s home. 54. Paint, or repair, infrastructure at an orphanage or youth centre. 55. Mentor someone. Make time to listen to what the kids have to say and give them good advice.
Treasure the elderly 56. If you play an instrument, visit your local old-age home and spend an hour playing for the residents and staff. 57. Learn the story of someone older than you. Too often people forget that the elderly have a wealth of experience and wisdom and, more often than not, an interesting story to tell. 58. Take an elderly person grocery shopping; they will appreciate your company and assistance. 59. Take someone’s dog for a walk if they are too frail to do so themselves. 60. Mow someone’s lawn and help them to fix things around their house.
Look after your environment 61. If there are no recycling centres in your area, petition your area councillor to provide one. 62. Donate indigenous trees to beautify neighbourhoods in poorer areas. 63. Collect old newspapers from a school/community centre/hospital and take them to a recycling centre. 64. Identify open manhole covers or drains in your area and report them to the local authorities. 65. Organise the company/school/organisation that you work with to switch off all unnecessary lights and power supplies at night and on weekends. 66. Engage with people who litter and see if you can convince them of the value of clean surroundings. 67. Organise to clean up your local park, river, beach, street, town square or sports grounds with a few friends. Our children deserve to grow up in a clean and healthy environment. visit http://www.mandeladay.com for more information or follow the event on twitter @NelsonMandela
ORDER YOUR 2015 CALENDARS NOW CALENDAR ORDER Size (297mm x 425mm)
Namaqualand (BL) your details go here
A
Minimum quantity of 250 per order
@ R3.78 excl vat each
Sunset (BW) your details go here
Minimum quantity of 250 per order
@ R3.78 excl vat each
Quantity Option BL (Namaqualand) x
B
Option BW (Sunset) x
Fax to 086 698 1468 Pharmacy Name: Person Responsible for payment: Tel: Total amount Calendars:
What do you want on your calendar? Header Details:
Info: contact Marketing on 013 010 0091, or email: marketing@cjpharm.co.za
FOOD
Less Brrr, MORE MMM this Winter! Biltong and Avocado Pizza Recipe In the mood for something different? How about a yummy pizza topped with South Africa’s favorite snack! Ingredients: Makes two large pizzas. Dough: • 7 1/2 cups (800 g) plain flour • Large pinch of salt • 1 tsp sugar • 3 tbsp olive oil • ± 2 cups lukewarm water • 1 packet instant yeast Topping: • 2 onions, finely sliced • 2 tbsp olive oil • 1 tbsp butter • Salt and pepper to taste • 1 x 410 g can Rhodes Tomato, Basil and Origanum • 1 cup (100 g) biltong, sliced • 2 cups mozzarella cheese, grated • Two handfuls rocket • 2 tsp olive oil • 2 avocados, peeled and sliced Method: 1. Sift the flour, salt and sugar into a large bowl. 2. Using the dough hook of an electric mixer, or a wooden spoon if you are doing it by hand, pour in about ¾ of the water and work the mixture into a soft, firm dough. 3. Add more water if necessary until your dough is soft and can knead easily without sticking to the bowl or your hand. (If your dough is too tacky
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you may have added too much water and in that case add little bits of flour until it no longer sticks). 4. Knead the dough until it is elastic and smooth. 5. Form into a ball and place in a floured bowl. 6. Cover with a damp cloth and place in a warm spot to rise. 7. While the dough is rising prepare the onions by cooking them slowly in the olive oil and the butter till fragrant and soft. 8. Season the onions well and set aside. 9. When the dough has doubled in size, knock it down with your fist and knead again. 10. Divide into two equal balls and roll out for your pizzas. 11. Place the rolled out pizza base on a lightly floured baking tray or pizza stone. 12. Spread each pizza with ½ can Rhodes Tomato, Basil and Origanum. 13. Divide the cooked onions between the two pizzas. 14. Share the biltong between the two pizzas. 15. Generously sprinkle each pizza with 1 cup of grated mozzarella cheese. 16. Bake in a preheated oven at 200˚C for about 20 – 25 minutes until golden, crispy and delicious. 17. Toss the rocket with the olive oil and arrange together with the slices of avocado on top of the pizza.
The Script Pharmacy Magazine │July 2014 • August 2014
Beef and beer stew A saucy rich stew - perfect for winter. Ingredients: Preparation time: 20 mins Cooking time: 1.5 hrs • 3 tbsp butter • 550 g stewing beef pieces, patted dry with paper towels • 2 medium onions, sliced • 2 tbsp flour • 2 bay leaves, preferably fresh • 4 medium cloves garlic, sliced • 500 ml beer • 1/2 tsp demerara/ brown sugar • 1/2 tsp chilli flakes • salt and pepper to taste Method: 1. Preheat the oven to 180°C . 2. In a pot on the stove, melt the butter on medium heat. Add the beef and brown on both sides 3. Remove beef and set aside. 4. Add onions and lower heat – you want the onions to be pale and soft. This gives an aromatic backbone to the dish and is less sweet than caramelising onions. 5. This will take a good while, so it’s a good time to clean and slice the garlic. But do watch the pot. 6. Add the flour and cook until a biscuit colour, stirring regularly. 7. Add beer, garlic, bay leaves, sugar, chilli and stir. It will sizzle delightfully and then settle. 8. Add beef and any juices and season to taste. 9. Remove from heat, seal pot with
FEATURE HEADER
heavy duty foil, making a little gash in the centre with a sharp knife. 10. Transfer to the oven and cook for 1 hr 30 min. 11. Remove, taste and adjust seasoning until its to your liking.
La Motte’s Venison Pie Recipe This flavour-bursting meat pie will warm you right to the bone. Ingredients: • 1 kg venison shoulder or leg, cubed • 200 g bacon, cut into thin strips • 3 cups (about 750 ml) good quality dry red wine • 1 tsp (5 ml) ground cinnamon • 6 whole cloves (wrapped in a muslin bag) • ¼ tsp (1 ml) ground ginger • Pinch of saffron (optional) • 2 Tbsp (30 ml) lamb’s tail fat or oil • Salt and freshly ground black pepper • 1 onion, chopped • 1 cup (250 ml) dried peaches • 2 Tbsp (30 ml) brown sugar • 8 cups (2 litres) venison, beef or lamb stock or water • 1 buttermilk pastry • Milk, for brushing • Freshly ground sea salt Method: 1. Place the venison, bacon, wine, cinnamon, cloves, ginger and saffron (if using) in an earthenware dish and marinate overnight. 2. The following day, preheat the oven to 160°C (325°F). 3. Use a large, heavy-based casse-
role dish with a tight fitting lid that can also be used on the stovetop, heat it and add the fat, lard or oil. 4. Remove the venison and bacon from the marinade (reserve the marinade) and pat dry with paper towel. Season with the salt and pepper and brown in the fat, lard or oil. 5. Add the onion and fry for 5 minutes. 6. Add the peaches, sugar, reserved marinade and stock. Cover with the lid and place in the oven for 2-3 hours until soft. 7. Remove the dish from the oven and place on the stove and cook until the sauce thickens. To aid thickening, add a little cornflour mixed with water. 8. Check seasoning and leave to cool in the pot. 9. Increase the oven temperature to 200°C (400°F). 10. Placed the pastry on a lightly floured surface and roll out to a thickness of 11. 2 cm. Make sure the rolled pastry is large enough to cover the top of the casserole pot. Place on top of the meat, covering the whole surface. Alternatively you can make little balls of pastry and place them tightly next to each other on top of the meat. 12. Brush the surface with the milk and sprinkle with feshly ground sea salt. Bake for about 45 minutes until golden brown and crispy.
Sago Melkkos with Custard Sago pudding is a traditional Afrikaans dessert perfect for the cold winter months. Imagine combining it with another favourite, Melkkos! Serve it with custard. Ingredients: • 200g sago (1 c) • 2.5 liters milk (10 c) • 2 eggs • 60 ml water (¼ c) • 30 g custard powder (4 T) • 2 ml salt (½ t) • 15 ml butter/margarine (1 T) • cinnamon sugar Method: 13. Soak the sago in the milk for about an hour. Gradually bring the mixture to the boil over moderate heat, using a heavy based saucepan. Stir it quite often in order to prevent burning and simmer until the sago is soft and transparent. 14. Separate the eggs. Beat together the egg yolks, water, custard powder and salt until there are no clumps. Add the custard mixture to the milk mixture and simmer until thick, stirring often. Add the butter/ margarine. 15. Beat the egg whites until stiff but not dry. Stir a little of the stiffly beaten egg white into the hot melkos until mixed. Then lightly fold the remaining egg white into the mixture, using a metal spoon. Pour the custard melkkos into a heat proof serving dish, sprinkle lavishly with cinnamon sugar and serve immediately. Makes 2,5 litres (10 cups) of melkkos.
The Script Pharmacy Magazine │July 2014 • August 2014
15
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LAUGH A LITTLE
Father knows best
Father: Dear, I want you to marry a girl of my choice. Son: no way.. Father: She is the daughter of the world’s richest man. Son: then its done. Then his father goes to that richest man. Father: I want your daughter to marry my son. Rich man: nope Father: He is the COO of the world bank. Rich man: then its done. Then Father goes to president of the World bank. He asks: appoint my son the COO of the world bank. President: Never Father:He is the son in law of World’s richest man. President: then its fine.
Game over A young boy enters a barber shop and the barber whispers to his customer, “This is the dumbest kid in the world. Watch while I prove it to you.” The barber puts a dollar in one hand and two quarters in the other, then calls the boy over and asks, “Which do you want, son?” The boy takes the quarters and leaves. “What did I tell you?” said the barber. “That kid never learns!” Later, when the customer leaves, he sees the same young boy coming out of the ice cream store. “Hey, son! May I ask you a question? Why did you take the quarters instead of the dollar?” The boy licked his cone and replied, “Because the day I take the dollar, the game’s over!”
In the middle of the night A little boy was afraid of the dark. One night his mother told him to go out to the back porch and bring her the broom. The little boy turned to his mother and said, “Mama, I don’t want to go out there. It’s dark.” The mother smiled reassuringly at her son. “You don’t have to be afraid of the dark,” she explained. “God is out
there. He’ll look after you and protect you.” The little boy looked at his mother real hard and asked, “Are you sure he’s out there?” “Yes, I’m sure. He is everywhere, and he is always ready to help you when you need him,” she said. The little boy thought about that for a minute and then went to the back door and cracked it a little. Peering out into the darkness, he called, “God? If you’re out there, would you please hand me the broom?”
Win a bet Two guys were in a bar, and they were both watching the “I think diabetes is affecting my television when the news eyesight. I have trouble seeing the came on. It showed a guy on consequences of poor food choices.” a bridge who was about to jump, obviously suicidal. “I’ll being correct, but he thought for a bet you R10 he’ll jump,” said the first while and said, “It’s DAY sir!” guy. “Bet you R10 he won’t,” said the “How?” the interviewer asked, second guy. “Sorry sir, you promised me that Then, the guy on the television closed you will not ask me a SECOND his eyes and threw himself off the difficult question!” bridge. The second guy hands the first guy the money. “I can’t take your Selected for upgrade money,” said the first guy. “I cheated Dear Tech Support, you. The same story was on the five Last year I upgraded from Boyfriend 7.0 o’clock news.” “No, no. Take it,” said to Husband 1.0. I soon noticed that the the second guy. “I saw the five o’clock new program began unexpected child news too. I just didn’t think the guy was dumb enough to jump again!” processing that took up a lot of space and valuable resources. Difficult interview question! In addition, Husband 1.0 installed itself Interviewer said “I shall either ask you into all other programs and now ten easy questions or one really monitors all other system activity. difficult question. Think well before you Applications such as Ladies Night make up your mind!” 1.0, Celebrity 5.0, Cool Boys 7.5, The boy thought for awhile and and Shopping 3.6 stopped running. I said,”My choice is one really can’t seem to keep Husband 1.0 in the difficult question.” background while attempting to run my “Well, good luck to you, you have made favorite applications. I’m thinking about your own choice! Now tell me this. going back to Boyfriend 7.0, but the “What comes first, day or night?“ uninstall doesn’t work on Husband 1.0. The boy was jolted into reality as his admission depended on the answer Please help! Thanks, Troubled User. The Script Pharmacy Magazine │July 2014 • August 2014
17
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MODULE 3
Hepatitis
Welcome to the third CPD module. Continuous education programmes are important to keep you up to date with new developments and can form a significant element of your CPD portfolio. Record your learning and upload it on the SAPC website.
PDA continuing professional development programme This section is suitable for use by pharmacists, pharmacist assistants and front shop staff as part of their continuing professional development. After reading this, complete the learning scenarios at the end of this module.
Welcome to Module 3: About Hepatitis
PDA wishes to congratulate the top performer in the assessment for the first CPD module, Ilse Gregory from Delmas Pharmacy! She was the only student to score 100% for the assessment and received the R250 voucher. Well done, Ilse!!
Hepatitis is inflammation of the liver, most commonly caused by a viral infection. There are five main hepatitis viruses, referred to as types A, B, C, D and E. These five types are of greatest concern because of the burden of illness and death they cause and the potential for outbreaks and epidemic spread.
About this module Objectives: At the end of this module, you should be able to: • Name the five main types of Hepatitis and also the pathogens that cause each type. • List the main symptoms of each of the discussed types of hepatitis. • Discuss the main preventative measures for the discussed types of hepatitis.
1
CPD Module
HEATLH TOPIC
Hepatitis In particular, types B and C lead to chronic disease in hundreds of millions of people and, together, are the most common cause of liver cirrhosis and cancer.
infection may occur with limited or no symptoms, or may include symptoms such as jaundice, dark urine, extreme fatigue, nausea, vomiting and abdominal pain.
Hepatitis A and E are typically caused by ingestion of contaminated food or water. Hepatitis B, C and D usually occur as a result of parenteral contact with infected body fluids. Common modes of transmission for these viruses include receipt of contaminated blood or blood products, invasive medical procedures using contaminated equipment and for hepatitis B transmission from mother to baby at birth, from family member to child, and also by sexual contact. Acute
The liver
Definitions and Terminology JAUNDICE: Yellowish discoloration of the whites of the eyes, skin, or mucous membranes caused by the deposition of bile salts in these tissues, occurring as a sign of disorders that interfere with normal metabolism or transport of bile. Liver diseases such as hepatitis commonly cause jaundice. MORTALITY: the relative frequency of deaths in a specific population; also called death rate.
The liver is the largest gland in the body and weighs approximately 1.5 kilograms. A normal liver is reddish brown in colour and consists of four lobes of different sizes and lengths. The liver has the following functions: •
Detoxification (filters harmful substances, such as alcohol from the blood)
•
Stores vitamins A, D, K and B12 (also stores minerals)
•
Protein synthesis (makes certain amino acids - the building blocks of proteins)
•
The production of biochemicals needed for digestion, such as bile
•
Maintains proper levels of glucose in the blood
•
Produces 80% of your body’s cholesterol (cholesterol is vital for health) The storage of glycogen (also converts glucose to glycogen) Decomposes red blood cells Synthesis plasma protein The production of hormones Produces urea (the main substance of urine).
• • • • •
THE LIVER
Hepatitis A Hepatitis A is a liver disease caused by the hepatitis A virus. The virus is primarily spread when an uninfected (and unvaccinated) person ingests food or water that is contaminated with the faeces of an infected person. The disease is closely associated with a lack of safe water, inadequate sanitation and poor personal hygiene. Unlike hepatitis B and C, hepatitis A infection does not cause chronic liver disease and is rarely fatal, but it can cause debilitating symptoms and fulminant hepatitis (acute liver failure), which is associated with high mortality. Signs and symptoms Symptoms of hepatitis A range from mild to severe, and can include fever, loss of appetite, diarrhoea, nausea, abdominal discomfort, dark-coloured urine and jaundice. Not everyone who is infected will have all of the symptoms. Adults have signs and symptoms more often than children and the severity of disease and mortality increases in older age groups. Infected children under six years of age do not usually experience noticeable
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symptoms, and only 10% develop jaundice. Among older children and adults, infection usually causes more severe symptoms, with jaundice occurring in more than 70% of cases.
liver cancer.
Who is at risk?
A vaccine against hepatitis B has been available since 1982. The vaccine is 95% effective in preventing infection and its chronic consequences.
Anyone who has not been vaccinated or previously infected can contract hepatitis A. Risk factors include: • poor sanitation • lack of safe water • injecting drugs • living in a household with an infected person • being a sexual partner of someone with acute hepatitis A infection • travelling to areas of high endemicity without being immunized.
More than 240 million people have chronic (long-term) liver infections. About 600 000 people die every year due to the acute or chronic consequences of hepatitis B.
Signs and symptoms Hepatitis B virus can cause an acute illness with symptoms that last several weeks, including jaundice, dark urine, extreme fatigue, nausea, vomiting and abdominal pain. In some people, the hepatitis B virus
Who is at risk? Hepatitis B can be contracted by having unsafe sex, sharing unsterile piercing or injecting drug equipment, or engaging in other activities where the blood or body fluids of an infected person enters the bloodstream of an uninfected person. The virus may also be passed from a pregnant mother to her baby. In about 30 to 40 per cent of cases, infections occur without a known cause. Prevention The hepatitis B vaccine is the mainstay of hepatitis B prevention. WHO recommends that all infants receive the hepatitis B vaccine as soon as possible after birth.
Prevention
Who should be vaccinated? • All infants at birth and and children 18 years and younger • All healthcare professionals and emergency personnel • Sexually active teens and adults • Homosexual individuals • Family members living with an infected person • Travellers traveling to countries where
Improved sanitation, food safety and immunization are the most effective ways to combat hepatitis A.
Hepatitis B Hepatitis B is a potentially life-threatening liver infection caused by the hepatitis B virus. It can cause chronic liver disease and chronic infection and puts people at high risk of death from cirrhosis of the liver and
can also cause a chronic liver infection that can later develop into cirrhosis of the liver or liver cancer.
HEPATITIS A VIRUS
South Africa’s #1 prescribed crib bed ouugh 1 brand for relief of dry ccough What Wha at is cough? oug ?
Potent, sustained action against dry cough† 6
A cough is classified as either chronic or acute • Chronic cough is a symptom of post-nasal drip, secondary to either a cold, bronchitis, sinusitis or asthma 2 • Acute cough is usually caused by a viral infection of the upper respiratory tract 2,3
Pholcodine
Coughs are differentiated into 2 types:
Choice of treatment depends on the patient profile and the type of cough 2,4,5 Type of cough (Non-productive cough) A cough that produces no mucus or phlegm 2
(Productive cough) A cough that produces mucus or phlegm 2
Treatment approach Suppress cough
Promote cough
Reason A non-productive cough serves no useful physiological purpose as no mucus is produced 2 No identifiable cause and can be disruptive (e.g. sleep is disturbed) 5 Coughing enables the expulsion of secretions from the lower respiratory tract that, if retained, may interfere with breathing and the ability of the lungs to resist infection 2
Suitable for the whole family* Cough Solution
• Specific for cough relief not metabolised to morphine 6,7
Pholtex contains Pholcodine o cod
• Depresses cough reflex acts directly on central nervous system (CNS) 8 • Maintains antitussive activity 6,7 Pholcodine lacks morphine-like side effects at therapeutic doses 8,9
Codeine Yes
Little / none
Metabolism to morphine or morphine metabolites
Yes
Little / none
Likely Yes Yes Yes
Unlikely Little / none Little / none Little / none
Additional benefits
Diabetics Children (≥ 2yrs)*
Active Ingredients
Dose
• Pholcodine 15 mg/10 mL • Phenyltoloxamine 10 mg/10 mL - Potentiates the antitussive effect of pholcodine
Children 2-5 years 2.5-5 mL BD Children 5-10 years 5-10 mL BD Adults 10 mL BD
• Pholcodine 15 mg/5 mL
Children 5-12 years 2.5 mL BD-TID Adults 5 mL BD-TID
• Pholcodine 5 mg/5 mL
Children 2-5 years 2.5 mL TID Children 5-12 years 2.5-5 mL TID-QID
Pholcodine
Analgesic effects
Morphine-like side effects: • Habit forming potential • CNS excitation or euphoria • Respiratory depression • Constipation
Adults Elderly
Sugar-free
Alcohol-free
Tartrazine-free T
* Not for children under 2 yrs † As demonstrated in a cross-over design study in man after single oral doses of 15 mg, 30 mg and 60 mg of Codeine and Pholcodine. References: 1. Impact Rx. No of scripts and market share in Dry cough market. Script data – March 2014. (R05D Cough Sedatives). 2. Mason P. Over-the-counter treatment of coughs and colds. Pharm J 2002;269:612-614. 3. Morice AH, et al. Recommendations for the management of cough in adults. Thorax 2006;61(Suppl 1):i21-i24. 4. Blenkinsopp A, et al. Symptoms in the pharmacy. A guide to the management of common illness. 6th Ed. Wiley-Blackwell. 2009. p. 33-41. 5. Van Schoor J. Colds and flu: an approach to recommending cough mixtures in the pharmacy. SA Pharm J 2012;79(5):1-3. 6. Findlay JW, et al. Comparative disposition of codeine and pholcodine in man after single oral doses. Br J Clin Pharmacol 1986;22(1):61-71. 7. Jairaj M, et al. Comparative biotransformation of morphine, codeine and pholcodine in rat hepatocytes: identification of a novel metabolite of pholcodine. Xenobiotica 2002;32(12):1093-107. 8. Core pholcodine product information (Online). Dec 2005. [Cited 2009 March 18]; Available from URL:http://www.asmi.com.au/industry/PI_Pholcodine.pdf. 9. Gibbon CJ, et al, editors. South African Medicines Formulary. 8th Ed. Cape Town. South African Medical Association. 2008. p. 516, 527. Scheduling status: S2 Proprietary name (and dosage form): PHOLTEX Linctus. Composition: Each 10 mL liquid contains Pholcodine 15 mg; Phenyltoloxamine 10 mg (as long acting resin complexes). Reference number: G841 [Act 101/1965]. Scheduling status: S2 Proprietary name (and dosage form): PHOLTEX Forte. Composition: Each 5 mL liquid contains Pholcodine 15 mg. Registration number: 32/10.1/0116 [Act 101/1965]. Scheduling status: S2 Proprietary name (and dosage form): PHOLTEX Junior. Composition: Each 5 mL liquid contains Pholcodine 5 mg. Registration number: 29/10.1/0013 [Act 101/1965]. Name and business address of applicant: iNova Pharmaceuticals (Pty) Ltd. Co. Reg. No. 1952/001640/07. 15e Riley Road, Bedfordview. Tel: 011 087 0000 www.inovapharma.co.za For full prescribing information, refer to the individual package insert as approved by the medicines regulatory authority. Further information is available on request from iNova Pharmaceuticals. IN1023/14
CPD Module
Signs and symptoms
hepatitis B is common • Patients with kidney diseases or undergoing dialyses • Any other person who may fall into the high risk group Hepatitis C Hepatitis C infection is an infection of the liver caused by the hepatitis C virus. Hepatitis C is extremely small, even for a virus - it is only about 50 nanometres in diameter. A nanometre is one billionth of a meter. Globally, about 150 million people are chronically infected with the hepatitis C virus, and more than 350 000 people die every year from Hepatitis C related liver diseases.
There are two types of Hepatitis C – acute and chronic. Individuals with acute Hepatitis C usually do not manifest symptoms and the small percentage that do (25 to 35 percent) will experience symptoms similar to the other cases of acute hepatitis, including flu-like symptoms, joint aches or mild skin rash. Individuals that are particularly likely to experience a severe course of Hepatitis C are those individuals that already have Hepatitis B and become infected with acute Hepatitis C. Other symptoms which may be experienced by individuals with acute Hepatitis C are: • Loss of appetite • Abdominal pain • Dark urine • Grey colour stool • Jaundice Who is at risk? The hepatitis C virus is a blood-borne virus. It is most commonly transmitted through: • injecting drug use through the sharing of injection equipment; • in health care settings due to the reuse or inadequate sterilization of medical equipment, especially syringes and needles;
Yellowing of the whites of the eyes could be an indication of jaundice
• in some countries, HCV is transmitted via the transfusion of unscreened blood and
blood products; • HCV can also be transmitted sexually, and can be passed from an infected mother to her baby; however these modes are less common. Hepatitis C is not spread through breast milk, food or water or by casual contact such as hugging, kissing and sharing food or drinks with an infected person. Prevention There is no vaccine for hepatitis C, therefore prevention of hepatitis C infection depends upon reducing the risk of exposure to the virus in health-care settings.
Winter Immune Support PRODUCTS SOLAL Natural Antibiotic & Antiviral/FluFormula 1.Runny nose? Don’t treat the symptoms. Treat the cause.Optimal antibacterial and antiviral capsules working in 4 ways to boost immune system, alleviate symptoms and shorten the duration and intensity of colds and flu. Features: Proprietary blend of herbal extracts and nutrients with antibacterial and antiviral properties Attributes: Works in 4 ways: antibacterial, antiviral, boosts immune system, alleviates symptoms • Elderberry: antiviral, immunomodulating and possibly anti-inflammatory effects • Oleuropein: has bacteriostatic, antifungal, antiviral and antioxidant activity • Ginseng stimulates the immune
response • Propolis has antimicrobial effects • Andrographis stimulates the immunity, in creases antibody activity and phagocytosis Benefits: • Shortens duration and intensity of colds and flu • Reduces cold and flu symptoms • Immunosuppressants • Antidiabetic medicines • Antihypertensive effects • Warfarin and anticoagulants • Bee allergies
SOLAL Double Vitamin C™ 2.Your body is not 100% water soluble. Neither should your vitamin C be.A water and fat soluble vitamin C combination in an optimal dose (3 capsules offer 1000mg) for complete body protection. Features: • Non-acidic, buffered Vitamin C for-
mulation in a water and fat soluble combination • Attributes: • Calcium Ascorbate and Ascorbyl Palmitate • Antioxidant protection of the water and fat soluble areas of the body • Able to be stored by the body unlike conventional vitamin C products • Better penetrates the cell membrane to provide intracellular antioxidant protection • More effective than conventional vitamin C Benefits: • Supports a healthy immune system • Helps recovery from common cold • Supports iron absorption
SOLAL Probiotic Maximum Potency 3. Probiotics need enzymes and prebiotics 8 Billion probiotics comprised of 4 unique cultures with added enzymes
and prebiotic fibre for enhancing digestion and intestinal health to help protect the immune system and prevent allergies. Features: 8 billion probiotics per capsule, 4 unique cultures, with added enzymes and prebiotic fibre Attributes: • Enhances nutrient absorption • Help protect against bad bacterial and fungal (Candida) overgrowth Benefits: • Reduces allergies and supports immune system health • Important after antibiotic therapy • Improves indigestion, heartburn, flatulence, constipation, and recovery from diarrhoea • Does not require refrigeration
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CPD Module
ASSESSMENT QUESTIONS Please answer the following multiple choice questions on the answer sheet on the next page Once you have completed the answer sheet in ink, return it to the address below. Clear photocopies are acceptable. You may need to consult other information sources to answer the questions. 1. Which effervescent product from
Actor Pharma has immune system supporting properties? a. HedelixTM b. MucatakTM c. AirborneTM d. NorlevoTM e. None of the above
2. What is the flavour of the immunesupporting effervescent tablets made by Actor Pharma? a. Apple b. Black currant c. Grape d. Orange e. Banana 3. The recommended dose for this immune-supporting effervescent tablet is: a. One tablet once daily dissolved in a glass of water. b. One tablet twice daily dissolved in a glass of water. c. One tablet three times daily dissolved in a glass of water. d. One tablet four times daily dissolved in a glass of water. 4. Which of the following herbal blend of substances are found in AirborneTM effervescent tablets? a. Schizandra fruit extract, Ginger and Echinacea b. Pomegranate extract, Mulberry leaf and Propolis. 5. PholtexTM is safe to use in all of the following EXCEPT? a. Geriatric patients b. Adults c. Diabetic patients d. Children 2 years and older e. Infants six months old 6. Which of the following statements is false regarding PholtexTM ? a. It is sugar-free b. It is alcohol-free
c. It is used in treating a wet cough d. It is tartrazine-free e. It is used in treating a dry cough 7. Which of the following statements is false regarding PholtexTM Junior? a. It has thixotropic properties and needs to be shaken before usage b. The dosage for children of 4 years or age is 2.5 ml three times a day c. The dosage for children of 10 years of age is 10 ml three to four times a day d. It is very effective for coughing at night e. It has bronco dilating properties and can be used for an asthmatic chest 8. Choose the INCORRECT statement regarding SOLAL’s Double Vitamin C™: a. 3 capsules provide 1000mg vitamin C b. Contains a fat and water soluble form of vitamin C c. Contains ascorbic acid d. Is able to be stored by the body 9. Choose the CORRECT statement regarding SOLAL’s Probiotic Maximum Potency: a. Contains 10 billion probiotics per capsule b. Also contains digestive enzymes and prebiotic fibre c. Needs to be kept in the fridge d. Should not be used during pregnancy and breastfeeding 10. SOLAL’s Natural Antibiotic & Antiviral/Flu Formula works in 4 ways. Choose the INCORRECT statement: a. Antibacterial and antiviral b. Only works when combined with other antibiotics c. Boosts immune system d. Alleviates symptoms 11. Which of the following statements is false regarding Take it Easy TM spray? a. It is suitable for diabetics b. Take it Easy TM spray contains fructose c. It can be used from the age of six d. All of the above 12. Which of the following statements is false regarding Take it Easy TM capsules? a. It is non-addictive b. It can be used for depression c. The vegecaps can be used by vegetarians d. Can be used by children over six years of age e. The vegecaps helps with a good
night’s sleep 13. Which of the following statements is false regarding Take it Easy TM lozenges? a. It helps with panic and nervousness b. Can be used by adults c. You need a prescription d. Can be used by children over 6 years of age e. It can be used by diabetics 14. Which ingredient/s in Demelan TM cream helps with cell renewal? a. Alpha-arbutin b. Glycolic acid c. Arbutin d. Kojic acid e. All of the above 15. During the first week of application Demelan TM should be applied? a. Once a day in the morning b. Once a day at night on the whole body c. Once every second day d. Once a day morning and night e. One a day at night on the affected area only 16. Which of the three active ingredient inhibit melanin production? a. Glycolic acid b. Alpha arbutin c. Alpha arbutin and Glycolic acid d. Kojic acid e. Kojic acid and Alpha arbutin
win! Achieve a score of 80% or more and automatically stand a chance to win a R250 giftvoucher
Congratulations. You have successfully completed this module Remember! should you wish to enrol for our anatomy course send an email to training@cjpharm.co.za for more information to enrol onto the course
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ANSWER SHEET:
Fizz-tastic Support for your Immune System!
CIRCLE your answers below and send to PDA – fax number: 086 590 6343 or e-mail: training@pdacademy.co.za. This assessment will be marked and you will be notified of your results and sent a copy of the correct answers. The assessors’ decision is final and no correspondence will be entered into.
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a a
b b
c c
d d
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NEW Effervescent Tablets
Tasty orange flavour
d d
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Once Daily Immune System Supporter with a Burst of Vitamin C A healthy immune system is vital in keeping the body healthy and free from illness and infection. AIRBORNE a nutritional supplement with immune system supporting properties. Contains vitamins, minerals and herbal extracts which provide the immune system with the support it needs. Immune supporting vitamins: Vitamin A, Vitamin C and Vitamin E. Essential minerals: Selenium, Zinc and Magnesium. AIRBORNE’s formula also contains a unique herbal blend including Schizandra fruit extract, Ginger and Echinacea.
Title:
Full Name & Surname:
Pharmacy Name and Address:
Daytime Contact Number:
Date:
Email Address:
Recommended daily dose: Adults: One (1) effervescent tablet daily. Children 4 - 12 years of age: Half (1/2) an effervescent tablet daily. Dissolve the effervescent tablet in half a glass of water before drinking.
PHARMACIST
POST BASIC PA
BASIC PA
FRONT SHOP
I confirm the form submitted is my own work (signature)
M301
Visit us at www.airbornefizzy.co.za Applicant: Actor Pharma (Pty) Ltd Unit 7, Royal Palm Business Estate, 646 Washington Street, Halfway House, Midrand 1685 Tel: +27 11 312 3812, Fax: +27 11 312 7814 www.actorpharma.co.za AD/AIRB/1.0 03/2014
FEATURE HEADER
Women’s
MONTH Call for National Council Against GBV
With the 16 Days of Activism campaign against the abuse of women and children under way, Gender Links has called on the government to set up and provide a substantive budget for a National Council to tackle gender-based violence (GBV) in South Africa. The body would be a high-level, multisector council modelled on the South African National Aids Council chaired by former Deputy President Kgalema Motlanthe. Gender Links also urged local govern-
28
ments to allocate financial resources for awareness raising and prevention initiatives based on the findings from the research.
“Advocacy programmes must be targeted at changing women’s and men’s attitudes towards gender relations,” the organisation said in a statement last week. “Engaging men and youth in the fight to reduce levels of gender-based violence cannot be underrated.”
Gender violence ‘a reality in South Africa’ According to Gender Links’ research, 77% percent of women in Limpopo
The Script Pharmacy Magazine │July 2014 • August 2014
province, 51% of women in Gauteng, 45% of women in the Western Cape and 36% of women in KwaZulu-Natal have experienced some form of violence (emotional, economic, physical or sexual) in their lifetime, both within and outside intimate relationships. A higher proportion of men in Gauteng (76%) and KwaZulu-Natal (41%) admitted to perpetrating violence against women in their lifetime, while a slightly lower proportion of men - compared to the proportion of women reporting GBV - said they perpetrated GBV in Limpopo (48%) and Western Cape (35%), the research found.
“Comparing what women say they experience to what men say they do confirms that gender violence is a reality in South Africa,” Gender Links said. According to the research, the majority of violence reported occurred within women and men’s private lives, with 51% percent of women in Gauteng, 51% in Limpopo, 44% in the Western Cape and 29% in KwaZulu-Natal reporting having experienced intimate partner violence in their lifetime. “The low prevalence of GBV reported by women in KwaZulu-Natal is indicative of an even bigger problem that women may not be openly disclosing their experiences,” Gender Links said.
Gender violence in public life However, women are also vulnerable to violence in public life, the research found, with 12% of women in Gauteng, 6% in the Western Cape, 5% in Limpopo and 5% in KwaZulu-Natal reporting having experienced nonpartner rape in their lifetime. “The proportion of men reporting rape perpetration in the four provinces is significantly higher than the proportion of women reporting experience,” Gender Links said. “In Gauteng, 31% of men admitted to having raped a woman at least once in their lifetime.” Over half (59%) of women in Limpopo, 5% in KwaZulu Natal, 5% in the Western Cape, and 2.7% in Gauteng who had ever worked reported having been sexually harassed. “They disclosed that a man either hinted or threatened that they would lose their job if they did not have sex with him; or they would have to have sex with him in order to get a job.” Almost two-thirds (65.9%) of women in Limpopo, 2% KwaZulu-Natal, 1.4% in Gauteng, and 1.2% in the Western Cape who had attended school said they had experienced sexual harassment at school.
Limpopo province “The extremely high prevalence of sexual harassment in the workplace
and at school in Limpopo province warrants further research,” Gender Links said, adding that the Limpopo research showed women in the province suffering from violence related to witch-hunting. “This occurs when communities blame deaths, or sicknesses or other misfortunes in their community on witchcraft ... Those accused experience multiple effects including emotional trauma, injury, being forced to leave home or relocate, and loss or damage to property. Communities continue to unite in plans to exterminate women suspected of witchcraft.” In the Western Cape, the research shows that women are being forced or initiated into drug-taking by their intimate partners. At times, drug intake becomes an effect, as abused women attempt to escape the trauma that comes with gender violence.
Reactionary attitudes ‘fuelling violence’ “In KwaZulu-Natal, women are not speaking out about gender violence,” the organisation notes. “Generally literacy levels are low, thus knowledge on the forms of abuse, women’s rights and where to get help barely reaches these women. They actually uphold and affirm patriarchy.” The research indicates that reactionary attitudes and beliefs in communities fuel the incidences of genderbased violence, with high proportions of women and men agreeing that a woman should obey her husband. “However, the proportion of women agreeing to the notion of wife obedience in each of the sites is lower than men’s, showing that women are slightly more progressive than men.” Gender Links said the research findings provided “invaluable evidence required to review the 365 Day South African National Action Plan to End GBV,” noting that a report released by the Commission on Gender Equality last week found that “government efforts towards implementing the plan have been fragmented and lacked a dedicated budget”. SAinfo reporter Read more: http://www.southafrica.info/services/rights/gender-051212.htm#.U6HN_ pSSxTI#ixzz350tqcdHw
SA firms ‘aiming to hire more women’ South African businesses are among the leaders when it comes to planning to hire more women this year, according to the 2013 Grant Thornton International Business Report on women in business, released last year. It found that only 28% of senior management positions in South Africa were filled by women, and that this statistic had been static since 2009. This is not unique to South Africa, though, as the global average has also stayed static at 24%. “These stats indicate an urgent need for change,” partner and head of corporate finance at Grant Thornton Johannesburg, Jeanette Hern, said in a statement. “However, when SA businesses were asked whether they would support the introduction of quotas to legislate for more women on executive boards of large listed companies, it is pleasing to note that 60% of SA businesses surveyed said they would support the quota system.” The South African government is also committed to improving female representation through the Gender Equality and Women Empowerment Bill, which was approved by Cabinet for public comment in August 2012.‘Seeking equal representation of women’ The report also showed an improvement in the number of South African women in chief financial officer positions. “Women chief financial officers in SA more than doubled this year compared to 2012, up 128% from 14% to 32%,” the report said. “This steady improvement - although still small at this stage - may fare well for us in the long term - the number of accomplished women in CFO positions could just be the launch pad for women achieving a greater presence at a corporate board level,” Hern said. The report highlighted a need to change the approach to hiring women; suggestions included more flexible working hours, compressed work weeks, part-year work and flexi leave arrangements.
FEATURE HEADER
20 Tricks
THAT CAN MAKE ANYONE AN EXCEL EXPERT TECHNOLOGY BY LIZA BROWN After Microsoft developed Excel to the 2010 version, it offered more surprises than ever. In order to deal with tons of big data, you can’t ignore the important role Excel plays in daily work. However, both for beginners and advanced users, there are still many useful tips and tricks that are inevitably overlooked. Here are 20 useful Excel spreadsheet secrets you may not know. Please note that all these functions are based on Microsoft Excel 2010.
1. One Click to Select All You might know how to select all by using the Ctrl + A shortcut, but few know that with only one click of the corner button, as shown in the screenshot below, all data will be selected in seconds.
2. Open Excel Files in Bulk Rather than open files one by one when you have multiple files you need to handle, there is a handy way to open them all with one click. Select the files you would like to open then press the 30
Enter key on the keyboard, all files will open simultaneously.
3. Shift Between Different Excel Files When you have different spreadsheets open, it’s really annoying shifting between different files because sometimes working on the wrong sheet can ruin the whole project. Using Ctrl + Tab you can shift between different files freely. This function is also applicable to other files like different Windows tabs in Firefox when opened using Windows 7.
4. Create a New Shortcut Menu Generally there are three shortcuts in the top menu, which are Save, Undo Typing and Repeat Typing. However, if you want to use more shortcuts, like Copy and Cut, you can set them up as follows: File->Options->Quick Access Toolbar, add Cut and Copy from the left column to the right, save it. You will see two more shortcuts added in the top menu.
The Script Pharmacy Magazine │July 2014 • August 2014
5. Add a Diagonal Line to a Cell When creating a classmate address list, for example, you may need a diagonal link in the first cell to separate different attributes of rows and columns. How to make it? Everyone knows that Home->Font-> Borders can change different borders for a cell, and even add different colors. However, if you click More Borders, you will get more surprises, like a diagonal line. Click it and save—you can now make it immediately.
6. Add More Than One New Row or Column You may know the way to add one new row or column, but it really wastes a lot of time if you need to insert more than one of these by repeating this action X number of times. The best way is to drag and select X rows or columns (X is two or more) if you want to add X rows or columns above or left. Right click the highlighted rows or columns and choose Insert from the drop down menu. New rows will be inserted above the row or to the left of the column you first selected.
SKILLS
7. Speedily Move and Copy Data in Cells
why it is recommended to copy to another location.
If you want to move one column of data in a spreadsheet, the fast way is to choose it and move the pointer to the border, after it turns to a crossed arrow icon, drag to move the column freely. What if you want to copy the data? You can press the Ctrl button before you drag to move; the new column will copy all the selected data.
11. Input Restriction with Data Validation Function
8. Speedily Delete Blank Cells Some default data will be blank, for various reasons. If you need to delete these to maintain accuracy, especially when calculating the average value, the speedy way is to filter out all blank cells and delete them with one click. Choose the column you want to filter, go to Data->Filter, after the downward button shows, undo Select All and then pick up the last option, Blanks. All blank cells will show immediately. Go back to Home and click Delete directly, all of them will be removed.
9. Vague Search with Wild Card You may know how to activate the speedy search by using the shortcut Ctrl + F, but there are two main wild cards—Question Mark and Asterisk— used in Excel spreadsheets to activate a vague search. This is used when you are not sure about the target result. Question Mark stands for one character and Asterisk represents one or more characters. What if you need to search Question Mark and Asterisk as a target result? Don’t forget add a Wave Line in front.
10. Generate a Unique Value in a Column You are aware of the key function of Filter, but few people use the Advanced Filter, which will be repeatedly applied when you need to filter a unique value from data in a column. Click to choose the column and go to Data->Advanced. A pop-up window will show up. As the screenshot shows, click Copy to another location, which should be in accord with the second red rectangular area. Then specify the target location by typing the value or clicking the area-choosing button. In this example, the unique age can be generated from Column C and show in Column E. Don’t forget to choose Unique records only, then click OK. The unique value showing in column E can be the contrast of the original data in C, that’s the reason
In order to retain the validity of data, sometimes you need to restrict the input value and offer some tips for further steps. For example, age in this sheet should be whole numbers and all people participating in this survey should be between 18 and 60 years old. To ensure that data outside of this age range isn’t entered, go to Data->Data Validation->Setting, input the conditions and shift to Input Message to give prompts like, “Please input your age with whole number, which should range from 18 to 60.” Users will get this prompt when hanging the pointer in this area and get a warning message if the inputted information is unqualified.
12. Fast Navigation with Ctrl + Arrow Button
You can compose any text freely with this symbol. Below I have four columns with different texts, but what if I want to compose them to one value in one cell? First, locate the cell that is to show the composed result, use the formulation with & as shown in the screenshot below. Click Enter: all texts in A2, B2, C2 and D2 will be composed together to become LizaUSA25@ in F2.+
16. Transforming the Case of Text With all the tricks shared here, I’ve tried my best to avoid complicated formulation. But there are still some simple and easy to use formulations to show you, like UPPER, LOWER and PROPER, which can transform texts for different purposes. UPPER will capitalize all characters, LOWER can change text to all lower case and PROPER will only capitalize the first character of a word.
17. Input Values Starting with 0
When you click Ctrl + any arrow button on the keyboard, you can jump to the edge of the sheet in different directions. If you want to jump to the bottom line of the data, just try to click Ctrl + downward button.
When an input value starts with zero, Excel will delete the zero by default. Rather than reset the Format Cells, this problem can be easily solved by adding a single quote mark ahead of the first zero, as shown.
13. Transpose Data from a Row to a Column
18. Speed up Inputting Complicated Terms with AutoCorrect
You would use this feature if you want to transpose data to get a better display; however, retyping all data would be the last thing you would need to do if you know how to use the Transpose function in Paste. Here’s how: copy the area you want to transpose, move the pointer to another blank location. Go to Home->Paste->Transpose, please note that this function won’t activate until you copy the data first.
14. Hide Data Thoroughly Almost all users know how to hide data by right clicking to select the Hide function, but this can be easily noticed if there is only a little bit of data. The best and easiest way to hide data thoroughly is to use the Format Cells function. Choose the area and go to Home->Font->Open Format Cells>Number Tab->Custom->Type ;;; -> Click OK, then all the values in the area will be invisible, and can only be found in the preview area next to the Function button.
15. Compose Text with & Complicated formulation is unnecessary, as long as you know how to use &.
If you need to repeat the same value and it is complicated to input, the best way is to use the AutoCorrect function, which will replace your text with the correct text. Take my name, Liza Brown, for example, which can be replaced by LZ. Therefore, every time I input LZ, it can autocorrect to Liza Brown. Go to File->Options->Proofing->AutoCorrect Options and input Replace text with correct text in the red rectangular area, as below.
19. One Click to Get More Status Most users know how to check the data status in the bottom of an Excel sheet, like Average and Sum Value. However, do you know you can move the pointer to the bottom tab and right click to get more status, as shown below?
20. Rename a Sheet Using Double Click There are multiple ways to rename sheets, and most users will right click to choose Rename, which actually wastes a lot of time. The best way is to just click twice, then you can rename it directly. http://www.lifehack.org/
The Script Pharmacy Magazine │July 2014 • August 2014
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vaginal gel
metronidazole 0.75% 2
FEATURE HEADER
Supplier List Contact our Buying Agent, Estelle van Tonder: estelle@cjpharm.co.za • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
3M SOUTH AFRICA (PTY) Ltd. ABBOT ACTIVO HEALTH ACTOR PHARMA ADCOCK CRITICAL CARE ADCOCK INGRAM AKACIA HEALTHCARE ALCON ALLERGAN ANMARATE PHARMACEUTICAL ARCTIC ASPEN PHARMACARE ASTELLAS ASTRA ZENECA ATKA PHARMA AUROBINDO AUSTELL LABORATORIES AVID BRANDS S.A.(PTY)LTD BAOBAB HEALTHCARE BAUSCH & LOMB BAYER DIABETICS BAYER SCHERING BEIERSDORF CONSUMER PRODUCTS BENNETT BROTHERS BENNETTS THE CHEMISTS BETA PHARMACEUTICAL BE-TABS PHARMACEUTICALS BIOGARAN BIOSCIENCE BIOSWISS BIOTECH LABS BOEHRINGER BROTHERLY LOVE BRUNEL LABORATORIA BSN-MEDICAL CEDARPHARM COMED HEALTH CREME CLASSIQUE DENTAL WAREHOUSE DEVINO DR REDDY’S ELI LILY ENERGIZER EQUITY PHARMACEUTICALS EVOLABS FLORDIS FOUNTAIN MEDICAL FRESENIUS KABI SA FUTUREHEALTH GABINA HEALTH & BEAUTY GALDERMA GENOP
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
GEOREN PHARMACEUTICALS GLAXOSMITHKLINE SOUTH AFRICA GUIDELINE TRADING GULF DRUG COMPANY HARTMANN GROUP HERBEX HOMEMED HOUSE OF ZINPLEX HUMOR DIAGNOSTIC IMSYSER HEALTH PRODUCTS INCOLABS INOVA JANSEN CILAG JOHNSON & JOHNSONS KENZA HEALTH KYRON LABORATORIES LEE-CHEM LABORATORIES LEVTRADE INTERNATIONAL LISAN INTERNATIONAL LITHA PHARMACEUTICAL LOOCK PHARMACEUTICALS MC’NABS MEDA PHARMACEUTICAL MED-e-HEALTH MEDINOX MEDPRO PHARMACEUTICA MERCK MERCK OTC MICROLIFE MIRREN MNI LIFESTYLE MSD MSD CONSUMER MUNDI PHARMA MYLAN NAMPAK NATIVA NATURAL PRODUCTS NATURAL WELLNESS NOVAGEN PHARMA NOVARTIS CONSUMER NOVARTIS PHARMA NOVO-NORDISK TAKEDA OMEGA LABS ONE FOR ALL SUPPLEMENTS OXYGEN FOR LIFE SA PAKMED SELF MEDICATION PENPHARM SA PEPPINA SALES PERMARK PFIZER LABORATORIES
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PHARMA DYNAMICS PHARMA NATURA PHARMACEUTICAL ENTERPRISES PHARMACHEM PHARMACEUTICAL PHARMACO DISTRIBUTORS PHARMAMARK PINNACLE PHARMACEUTICALS PORTFOLIO PHARMACEUTICALS PRO DISTRIBUTORS PROCTER & GAMBLE QUALITY SUGARS RANBAXY RECKITT BENCKISER PHARMA REITZER PHARMACEUTICALS REVLON ROCHE DIAGNOSTIC ROCHE PRODUCTS (PTY)LTD ROLFE LAB SA NATURAL PRODUCTS SAM NUTRITIONALS SANDOZ SA SANOFI AVENTIS SANOFI PASTEUR SCHICK SERVIER LABORATORIES SG CONVENIENCE GAUTENG SLIMBETTI SMITH & NEPHEW SOLAL TECHNOLOGIES SPECPHARM SPORT AND HEALTH TECH STAR CHOICE (IMMUNADUE) TARA PHARMACEUTICAL TARGUARD SA TECHNICON LABS TELEGENIX TEVA PHARMACEUTICAL TFD (REDBUL) TIBB HEALTH SCIENCES TIGER BRANDS TOPAZ (SKIN PHD) ULTIMATE SPORTS NUTRITION VALIDUS MEDICAL VAN DYK PHARMACEUTICAL VIKELEKA HERBAL VITAL HEALTHCARE WATSON PHARMACEUTICAL WINTHROP WINTROP PHARMACHOICE XS HEALTH YIWIEDA TRADING
Supplier Return Policies ... 3M South Africa (Pty) Ltd. Abbot Bausch & Lomb Beiersdorf Consumer Products Bennett Brothers Bennetts The Chemists Be-Tabs Pharmaceuticals Biogaran Biotech Labs Boehringer Bsn-Medical Creme Classique Equity Pharmaceuticals Fresenius Kabi Sa Gabina Health & Beauty Georen Pharmaceuticals Glaxosmithkline South Africa Gulf Drug Company Hartmann Group Homemed Johnson & Johnsons
No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return
Mc’nabs Med-E-Health Mirren Nampak Novagen Pharma Pfizer Laboratories Reckitt Benckiser Pharma Revlon Roche Diagnostic Roche Products (Pty)Ltd Rolfe Lab Sa Natural Products Sanofi Aventis Sanofi Pasteur Servier Laboratories Sg Convenience Gauteng Solal Technologies Technicon Labs Tfd (Redbul) Tiger Brands Winthrop Wintrop Pharmachoice
No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return No Return
For more information contact : 013 665 1011 or email : customercare@cjpharm.co.za
Credit and Returned Goods Policy Dear Valued Customer - At CJ Pharmaceuticals we endeavour to provide you with the best service at all times. Accepting returned stock and passing a credit is part of that service. We would like to provide you with fair and practical guidelines. No credit exists until a credit note is issued by CJ Pharmaceuticals and no deduction, or adjustment to any invoice may be made by the customer except on the basis of a credit note. Before any product is returned to CJ Pharmaceutical Enterprises a CJW reference number must be obtained from our Customer Care Department. When returning liquids, place all the liquids in a plastic bag, before placing the products in a box. CJ Pharmaceuticals will only accept returns if the batch of the products are directly from CJ Pharmaceutical Enterprises. Products must be returned in full, unopened, undamaged, original packaging. Pharmacies must provide adequate documentation (invoice number, batch and expiry) to ensure that it is CJ Pharmaceutical Enterprises products.
ing errors. You will be issued with a CJW reference number and the product is to be returned. A credit will be issued upon receipt of the product
Acceptable Returns
Criteria applicable:
Product may be returned for credit under the following conditions: 1. Picking Errors 2. Visible Damage 3. Concealed Damage 4. Expired Goods 5. Customer Ordering Error 6. Shortages
Picking Errors: Immediately contact the Customer Care Department and report any Picking Errors. You will be issued with a CJW reference number for the product to be returned
Visible Damage: Any visible damage should be noted on the POD upon receipt of the order. Immediately contact our Customer Care Department for a CJW reference number
Concealed Damage: Immediately contact our Customer Care Department and report any concealed damage noted upon receipt of your order or within 48 hours. Our Customer Care Department will issue you with a CJW reference number as soon as we receive the stock a credit will be processed
Expired Goods: Stock received from us, nearing expiring date will be taken back according to the specific Supplier policy (Copy of Supplier Returns Policy will be attached) and provided it is from the same batch number received from us. If Better Dated stock was bought we cannot except expired stock back. Product must be in original, sealed, full unopened container. Product must have a batch number and expiration date
Customer Ordering: Immediately contact our Customer Care Department and report any customer order-
Shortages: Our policy in this case is purely based on our mutual trust relationship. We have recently introduced additional procedures and controls in order to improve our precision in this regard. Shortages must be reported within 48 hours upon receipt of stock to our Customer Care Department. Customer Care Department will give the information through to our Security Department for the CCTV footage to be viewed for the shortage. Feedback with regards to the query will be given before 48 hours after the call has been logged • Once the content of a box or parcel is checked against the invoice and any discrepancy is found ( items short or damaged), we request that it is reported to our Customer Care Department within 48 hours • Box Short - a reference number (CJW number) must be obtained from our Customer Care Department – 013 665 1011 • Once you have received a reference number (CJW number), our delivery team will present a collection manifest (CJW) (white and pink copy) to collect the stock • No stock will be collected without the pink copy (CJW) of the Collection Manifest attached to the goods – please also attach a copy of the applicable invoice • When the stock arrives at the warehouse it will be checked - the invoice with the pink copy of the collection manifest will be taken to our Customer Care Department for a credit to be passed • An authorised return must be returned within 48 hours from the receipt of a CJW reference number • A valid CJW reference number and invoice must accompany all returns for proper credit • Credit is based on the original purchase price • Credit will be issued in the form of a Credit Note • We require proof of purchase (invoice) of all products returned for credit
Non-returnable Items:
• Products without a CJW reference number (unauthorized returns) • Products with more than six (6) months remaining shelf life • Products retained more than twelve (12) months and if better dated stock was purchased. • Private Label products or repacked goods
• Products with missing label or with missing batch number and expiration date • Products broken, marked or with price stickers • Products sold on a non-returnable basis • Products damaged/deteriorated due to improper handling or storage • Products not purchased directly from CJ Pharmaceutical • Fridge items • Overstock, unless agreed by the CEO in writing We would like to suggest the following procedures when receiving stock: 1. Check every invoice number (and the number of boxes and parcels per invoice) individually.(Please don’t just reconcile the total number of boxes / parcels delivered, to the quantities indicated on the POD?) 2. If our driver is calling the invoice numbers, please ensure that you witness the process and put the verified boxes / parcels behind you. 3. In the event that a box has not been received or that the box is damaged the Receiving Person must immediately declare it - next to the Invoice number on the POD. (Ex. “Box not received”, “Box damaged”) 4. We cannot be held liable for any shortages or damages, unless the POD is specifically endorsed. 5. Please get the driver to counter sign the endorsement! 6. Once the POD has been signed, NO CREDIT can be passed for any delayed claims for damaged or short boxes / parcels. 7. Please take note that the absence of a tick, or a cross, next to the undelivered invoice number cannot suffice as a proper endorsement 8. As a final check we suggest that you do a count of all the boxes and parcels that were delivered and balance that back to the quantities indicated on the POD. 9. It is regretted that we cannot entertain credits for boxes not delivered, unless the POD is endorsed accordingly We trust that the suggestions will enable both parties to solely rely on the POD in case of any future discrepancies or claims. CJ Pharmaceuticals may at its discretion, make exceptions to the Return Goods Policy based on extenuating circumstances. All returns must be made according to this Return Goods Policy. Thank you
Erika Oehley
Inventory Risk Manager
direct sales
View full range online at www.cjpharm.co.za
COSMETRIX Quality grooming & beauty accessories now available from CJ Pharmaceuticals! Nail-care • Make-up Applicators & Sponges • Shower Caps • Foot-care
CJ Customers!! You can also order online at www.cjpharm.co.za
PLACE YOUR ORDER PHARMACY NAME CJ ACCOUNT NUMBER
DATE
AUTHORISED BY CODE
SIGNATURE DESCRIPTION
INCL. VAT
RSP
124579
COSMETRIX 3 WAY NAIL BUFFER 130030
R 20.19
R 29.90
124578
COSMETRIX 4 WAY BUFFING BLOCK 130029
R 18.35
R 34.90
124574
COSMETRIX BLACK HEAD REMOVER 130020
R 11.00
R 18.90
124580
COSMETRIX CALLUS & CORN REMOVER 130032
R 31.49
R 49.90
124581
COSMETRIX CALLUS REMOVER 130034
R 23.09
R 32.90
124582
COSMETRIX CLEANSING SPONGED 2PK 130038
R 20.99
R 34.90
124571
COSMETRIX CLIPPER FINGERNAIL 130007
R 11.00
R 18.90
124572
COSMETRIX CLIPPER TOENAIL 130008
R 18.35
R 32.90
124585
COSMETRIX CUTICLE TRIMMER 130048
R 7.70
R 12.90
124586
COSMETRIX EYESHADOW APPLICATOR 10 130051
R 17.49
R 24.90
124583
COSMETRIX FOUNDATION SPONGE 3PK 130041
R 11.90
R 18.90
124584
COSMETRIX FOUNDATION WEDGE 4PK LRG 130043
R 18.89
R 26.90
124575
COSMETRIX MANICURE SET 130023
R 36.73
R 59.90
124589
COSMETRIX NAIL BRUSH 132001
R 13.69
R 22.90
124576
COSMETRIX NAIL SHAPER 2PACK BLUE 130026
R 14.68
R 26.90
124577
COSMETRIX PROFESSI NAIL SHAPERS 2 130027
R 19.10
R 34.90
124573
COSMETRIX SAPPHIRE NAIL FILE LONG 130011
R 14.69
R 24.90
124590
COSMETRIX SHOWER CAP DISP 3PK 132004
R 11.19
R 18.90
124570
COSMETRIX TWEEZERS SCISSOR 130005
R 14.59
R 29.90
124587
COSMETRIX TWEEZERS SLANT TIP 130072
R 11.00
R 18.90
124588
COSMETRIX TWEEZERS SQUARE TIP 130073
R 11.00
R 18.90
ORDER
Fax this order to 086 671 3949 or email to: telemarketing@cjpharm.co.za
prices subject to change without prior notice. While stocks last.
For more information regarding these or any other products available from us speak to your CJ Representative Lynne[cell] 071 472 7522 email: lynne@cjpharm.co.za Ridwaan [cell] 072 534 8135 email: ridwaan@cjpharm.co.za Theuns [cell] 072 638 4085 email: theuns.w@cjpharm.co.za Pam [cell] 071 480 5322 email: pam.vc@cjpharm.co.za
You can also order online at www.cjpharm.co.za, existing customers only!
direct sales
FREESTYLE Quality Hair Accessories now available from CJ Pharmaceuticals
Detanglers • Barrel Brushes • Hard Cushion Brushes • Bobbi Pins • Travel sizes also available!
CJ Customers!! You can also order online at www.cjpharm.co.za
PLACE YOUR ORDER PHARMACY NAME CJ ACCOUNT NUMBER
DATE
AUTHORISED BY CODE
SIGNATURE DESCRIPTION
INCL. VAT
RSP
124599
FREESTYLE BRUSH CUSHION TRAVEL FS442
R 29.30
R 49.90
124602
FREESTYLE BRUSH DETANGLER PINK FS447
R 46.80
R 89.90
124603
FREESTYLE BRUSH DETANGLER PURPLE FS448
R 46.80
R 89.90
124606
FREESTYLE BRUSH FIZZ CONT TRAVEL FS464
R 26.81
R 49.90
124604
FREESTYLE BRUSH HARD CUSHION FS461
R 37.14
R 65.90
124605
FREESTYLE BRUSH HARD CUSHION TRAVEL FS462
R 26.48
R 45.90
124600
FREESTYLE BRUSH PADDLE FS443
R 45.08
R 75.90
124601
FREESTYLE BRUSH PADDLE TRAVEL FS444
R 32.44
R 49.90
124597
FREESTYLE BRUSH ROUND LRG FS423
R 36.66
R 65.90
124598
FREESTYLE BRUSH ROUND TRAVEL FS424
R 26.04
R 49.90
124595
FREESTYLE BRUSH THERM ROUND LRG FS421
R 49.54
R 75.90
124596
FREESTYLE BRUSH THERM ROUND MED FS422
R 49.54
R 75.90
124591
FREESTYLE BRUSH VENT FS401
R 40.20
R 65.90
124593
FREESTYLE BRUSH VENT MEGA FS403
R 43.56
R 74.90
124594
FREESTYLE BRUSH VENT TRAVEL FLARE FS404
R 26.06
R 39.90
124592
FREESTYLE BRUSH VENT TRAVEL FS402
R 24.60
R 49.90
124607
FREESTYLE HAIR CLIPS BLACK 20 FS150
R 7.90
R 10.90
ORDER
Fax this order to 086 671 3949 or email to: telemarketing@cjpharm.co.za
prices subject to change without prior notice. While stocks last.
For more information regarding these or any other products available from us speak to your CJ Representative Lynne[cell] 071 472 7522 email: lynne@cjpharm.co.za Ridwaan [cell] 072 534 8135 email: ridwaan@cjpharm.co.za Theuns [cell] 072 638 4085 email: theuns.w@cjpharm.co.za Pam [cell] 071 480 5322 email: pam.vc@cjpharm.co.za
View full range online at www.cjpharm.co.za
direct sales
PRETTY BABY Quality Baby Products and Child Safety Accessories Assorted Bottles • Teats • Dummies • Sippers • Feeding Bowls & Cutlery • Cabinet Locks • Socket & Corner Protectors and much more! View full range online at www.cjpharm.co.za
PLACE YOUR ORDER PHARMACY NAME CJ ACCOUNT NUMBER
DATE
AUTHORISED BY CODE
SIGNATURE DESCRIPTION
INCL. VAT
RSP
124558
PRETTYBABY BABY ON BOARD SIGN 2105
R 11.81
R 16.90
124534
PRETTYBABY BOTTLE GRIPPER 250ML 1004
R 35.01
R 49.90
124537
PRETTYBABY BOTTLE PICTURE 125ML 1028
R 20.60
R 29.90
124535
PRETTYBABY BOTTLE PICTURE 250ML 1021
R 24.67
R 36.90
124536
PRETTYBABY BOTTLE PRINT HAND 250ML 1023
R 34.38
R 49.90
124566
PRETTYBABY BOWL NON SLIP ASST 2257
R 30.94
R 44.90
124547
PRETTYBABY BOWLS WITH LIDS SET 4 1110
R 25.31
R 34.90
124557
PRETTYBABY CABINET LOCK 2PACK 2104
R 16.54
R 24.90
124555
PRETTYBABY CORNER CUSHION 4PACK 2102
R 14.04
R 19.90
124550
PRETTYBABY CUP N/SPILL HANDLE W/LID 1155
R 28.75
R 49.90
124608
PRETTYBABY DIAPER BAG NB004
R 17.33
R 19.90
124554
PRETTYBABY DOOR FINGER PROTECTOR 3 2101
R 14.39
R 19.90
124560
PRETTYBABY DRYING RACK 2191
R 53.00
R 69.90
124539
PRETTYBABY DUMMY LARGE ASST 1042
R 13.20
R 19.90
124538
PRETTYBABY DUMMY REGULAR MED ASST 1038
R 13.20
R 19.90
124540
PRETTYBABY DUMMY SMALL ASST 1056
R 13.20
R 19.90
124545
PRETTYBABY FORK & SPOON PLASTIC 1105
R 31.62
R 45.90
124552
PRETTYBABY H/BRUSH AND COMB SET ASS 2092
R 20.99
R 29.90
124563
PRETTYBABY H/CHIEF THEETHER CHARACT 2194
R 50.63
R 74.90
124562
PRETTYBABY HANDKERCHIEF W/TEETH ASS 2193
R 37.13
R 54.90
124559
PRETTYBABY HANGERS PACK 3 ASST 2190
R 17.00
R 24.90
124546
PRETTYBABY KIDDY PLATE PRINTED ASST 1107
R 19.24
R 29.90
124561
PRETTYBABY MINI BLANKIE ASST 2192
R 59.06
R 89.90
124556
PRETTYBABY MULTIPURPOSE LOCK 2PACK 2103
R 13.16
R 19.90
124567
PRETTYBABY N/SPILL CUP W/LID ASST 20015
R 36.00
R 49.90
ORDER
Fax this order to 086 671 3949 or email to: telemarketing@cjpharm.co.za
prices subject to change without prior notice. While stocks last.
For more information regarding these or any other products available from us speak to your CJ Representative Lynne[cell] 071 472 7522 email: lynne@cjpharm.co.za Ridwaan [cell] 072 534 8135 email: ridwaan@cjpharm.co.za Theuns [cell] 072 638 4085 email: theuns.w@cjpharm.co.za Pam [cell] 071 480 5322 email: pam.vc@cjpharm.co.za
CJ Customers!! You can also order online at www.cjpharm.co.za
Address:
ORDER FORM
Ordered By:
Tel No:
Aluminium Snap Frames
Pharmacy Name:
DIRECTORY
EXCLUSIVE PROMOTION!!
Offer Valid While Stocks Last Product
Price
A1 Aluminium Snap Frames for 594mm x 840mm pages
R255.00
A2 Aluminium Snap Frames for 420mm x 594mm pages
R175.00
A3 Aluminium Snap Frames for 297mm x 420mm pages
R145.00
A4 Aluminium Snap Frames for 210mm x 297mm pages
R120.00
Your order
FAX ORDERS TO: 086 698 1468
All prices are exclusive of VAT For any further enquiries regarding the above please contact Thea 013 010 0091 or email marketing@cjpharm.co.za
VALID FROM 1JULY2014 - 31AUGUST2014
Account No:
ORDER FORM
Pharmacy Name:
Product Karvol Vapour Gel 50ml Karvol Cradle Cap Cream 50ml Karvol Arnica Cream 50ml Milton Mini Soother Steriliser-Purple 1’s Milton Mini soother Steriliser-Blue 1’s Milton Mini Tablets 50’s Milton Surface Spray 500ml Milton Sterilising Fluid 500ml Milton Sterilising Fluid 1lt Milton Sterilising Unit 1’s Lip Ice Jello’s Original 1’s Lip Ice Jello’s Cherry Lip Ice Jello’s Cooling Mint Lip Ice Apple Pie Silicone Lip Ice Cherry Silicone Lip Ice Cranberry Silicone Lip Ice Honey Cream Silicone
Price 16.80 16.80 24.90 64.60 64.60 24.50 21.63 21.30 36.21 57.25 10.70 10.70 11.45 11.45 11.45 11.45 11.45
Your order
All prices are exclusive of VAT FAX ORDERS TO: 086 697 9506 For any further enquiries regarding the above please contact Estelle 013 665 1011
DIRECTORY
Exclusive Promotions !!!
Account No:
ORDER FORM
Pharmacy Name:
DIRECTORY
EXCLUSIVE PROMOTION!!
VALID FROM 1 July 2014 - 24 August 2014 Product
Price
Spectraderm Lib Balm 24x7g Cherry Shipper
R335.00
Spectraderm Lip Bal 7g Cherry
R13.90
Spectraderm SPF40 Cream & Lipbalm Combo
R43.90
Spectraderm SPF40 Cream
R43.90
WĂŞreld Salf 120g
R63.80
Your order
FAX ORDERS TO: 086 697 9506
All prices are exclusive of VAT
For any further enquiries regarding the above please contact Estelle 013 665 1011
Account No:
Pharmacy Name:
Valid from 1 July, while stocks last!
ORDER FORM
Product Femoline MyLife Adult Femoline MyLife Mature Femoline MyLife Mature+ Femoline MyLife Teen
Stock Code 120728 120729 120730 120732
Normal Price Excl VAT 120.78 161.90 172.55 107.45
Deal Qty 6 6 6 3
Deal Price Excl VAT 112.97 149.12 169.73 99.32
Place orders with your representative or send order to: 086 698 1468 or marketing@cjpharm.co.za
All prices are exclusive of VAT
Your order
DIRECTORY
PROMOTIONAL BASKET!!
fact Customers appreciate reminders about things that are important in their life!
Get noticed -- what’s better than having your brand feature on an item that your customer has with them all the time!
Quality Branded Headgear Branded Hampers ideal for team building events and conferences Carroll Booyes Branded Corporate Gift Range
Branded Corporate & Sportswear
Massive selection of drink-ware, stationery & other branded handouts
Conference Hampers and Coolers
PHONE US NOW! Tel: 0130100091 or email: sales@cjpharm.co.za for an estimate.
TRY THIS
Health Signs Heres how you can support Deaf Awareness week! Master some of these basic health gestures in support of National Deaf Awareness Week which runs from 29 Aug to 4 September 2014. Want to contribute? The National Institute for the Deaf (NID) is the only facility in South Africa and Africa that provides services to deaf people and persons with hearing loss of all ages. They offer specialised care, education and training to empower and restore human dignity. Visit deafnet.co.za for more information on how you can go about supporting any of their initiatives.
Image : babysigns.com
The Script Pharmacy Magazine │July 2014 • August 2014
47
NEW
Great tasting rehydration therapy
What is dehydration?1 Dehydration occurs when the body loses more water than it takes in. It is often accompanied by disturbances in the body’s mineral salt and electrolyte balance - especially disturbances in the concentrations of sodium and potassium.
Causes of dehydration:1,2 • Diarrhoea • Vomiting • Excessive urination • Fever and Burns • Heat Stroke / Sunburn • Exercise
Dosage and directions for use3 Add the contents of the sachet into 250 ml of cold drinking water until dissolved. Drink as required. Do not add salt or sugar to Nudrate Citrus. Nudrate Citrus should not be mixed or used with other oral rehydration solutions.
References: 1. http://www.europeanhydrationinstitute.org/dehydration.html [cited 2013 July 3] 2. http://sportsmedicine.about.com/od/hydrationandfluid/a/properhydration.htm [cited 2013 July 3]. 3. Nudrate Package insert. S0 Nudrate Citrus Powder Sachet. Each sachet contains Sodium citrate 0,73 g, Potassium chloride 0,38 g, Sodium chloride 0,65 g, Dextrose 3,38 g. Ranbaxy (SA) (Pty) Ltd. Head Office: Ground Floor, Tugela House, Riverside Office Park, 1303 Heuwel Avenue, Centurion. P.O. Box 10458 Centurion, 0046. Tel: +27 12 643 2000. Fax: +27 12 643 2003. www.ranbaxy.co.za.
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