The Fixflo System

When choosing a letting agent, one of the key criteria is peace of mind that if there is a problem with your property, it's reported and dealt with efficiently.

Fixflo is an online repair management system that allows tenants to report repairs accurately and with images illustrating the problem in detail. When tenants move into their new property, they are all issued with the office-specific link to Fixflo, via Galbraith. The system is available 24/7 allowing tenants to report issues at a time that is convenient to them - this also avoids postponement as the tenants may forget to report the issue if they can only do so during the hours of 9 to 5 when they are busy at work! The system has several different repair options to allow an accurate description of the issue. Tenants can report repairs, upload photos of the problem, supply the make and model of the appliance and provide any other relevant information. This avoids unnecessary call-outs and enables contractors to bring the correct equipment and parts.

In addition, the system will also advise tenants when it is their responsibility to resolve an issue, such as a minor problem with mildew in the bathroom, offering guidance and advice pop-ups. This provides clarity and convenience for the tenant and helps ensure the property is well maintained. Ultimately Fixflo allows repairs to be carried out more quickly and efficiently. n

Isla Shaw 01786 434622

Lowndes House, Inchmartine, Inchture, Perth,

Lowndes House is a traditional 4 bedroom detached property which has recently been renovated and insulated to the highest of standards.

The fully renovated property comprises:

•  4 bedrooms

•  Rural yet highly accessible location

•  Good access to nearby road and rail networks

•  Private gated entrance