How do hospitals measure up? - Issuu

from Patient Satisfaction: A New Bottom Line for Healthcare

by Clarkson University Graduate School

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Where do patients get their information?

Where do patients get their information?

More than half (54 percent) of healthcare leaders cited patient experience and satisfaction as one of their organization’s top three priorities.

– 2013 Industry Survey, HealthLeaders Media

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Patient Satisfaction: A New Bottom Line for Healthcare