WPDI Spring 2013 Class Schedule by College of Lake County

CLC CLASSES

wpdi.clcillinois.edu SAVE THIS SCHEDULE THROUGH MAY 2013

2013 Spring Schedule

Inside this Issue:

Human Resources page 1

iPad-Level II page 5

Healthcare Continuing Education Courses page 8

Aviation page 18

Workshops for Small Businesses page 23

WPDI

Workforce Workforce and and Professional Professional Development Development Institute Institute Professional training, consulting and cutting-edge courses for businesses, Professional training, consulting and cutting-edge courses for businesses, professionals and the community professionals and the community

College of Lake County

WHATâ&#x20AC;&#x2122;S NEW FOR SPRING?

Charting a new direction?

Your opportunity to achieve starts with the Workforce and Professional Development Institute Aviation

Healthcare Continuing Education Courses

Enter a field thatâ&#x20AC;&#x2122;s really taking off! Private Pilot Ground School is the first step to becoming a pilot and gaining the knowledge needed to begin a career in the Aviation Industry.

Courses and workshops for nurses, massage therapists and other healthcare professionals. New career opportunities as a Veterinary Assistant or a Pharmacy Technician

Human Resources

Next Generation Manufacturing

The Human Resource Series has been updated to prepare new or current HR professionals to better meet the continual changes in the HR life cycle.

Competitive Strategies for Success This three-part series in partnership with IMEC (Illinois Manufacturing Extension Center) focuses on innovation, sustainability, and continuous improvement for the manufacturer.

Sales Force Effectiveness Programs

Small Business Owners

Discover how your business can achieve performance goals and increase revenue. Available as online, self-paced courses or customized to meet your specific needs.

Free counseling services and low-cost workshops specifically designed for the small business owner.

wpdi.clcillinois.edu (847) 543-2615

FALL 2012

SPRING 2013 INDEX

Dear Business Professional:

Professional Development Courses

Spring, the season of renewal. The new year brings new growth, new hope and new possibilities. It’s the time of year when we look toward the future – anticipating the return of warm weather and renewing our resolution to make this year the best year of our lives. Make 2013 a great year! The Workforce and Professional Development Institute continues to provide you with new Opportunities to Achieve your professional goals by beginning a new career, enhancing your current skills or gaining increased success with your Small Business. So look forward, challenge yourself and aim high. The sky’s the limit! Continuing Professional Development (CPD) remains on the cutting-edge as the global economy continues to grow. Mastering the skills to move yourself and your organization forward is a component to achieving your career goals. New courses from CPD will allow you to: •

Prepare for your future as a pilot or Aviation professional by taking the new Private Pilot Ground School course.

•

Train to earn your CDL-A and become a professional truck driver. Courses are conveniently offered during the day or our new night and weekend offerings.

•

Gain expertise in the big picture of logistics and supply chain management by enrolling in Master Planning of Resources, offered in partnership with APICS, the Association for Operations Management.

•

Learn the importance of your role as leader in the performance and productivity of your work group. The Performance Management and Team Development Workshops are the third and fourth modules in the series of five programs that makes up the Leadership and Performance Management Series.

•

Update your knowledge. The Human Resource Series has been updated to prepare new or current HR professionals to better meet the continual changes in the HR life cycle. Topics include recruiting, hiring, compensation, benefits, performance management and HR laws.

Aviation ..................................................18 Business Skills ............................................2 Computer Skills ........................................5 eMarketing ................................................3 Event Planning ........................................14 Graphic Design & Multimedia Software ....7 Green Practices........................................16 Home Inspection ....................................16 Hospitality ..............................................14 Human Resources ......................................1 Industry & Safety ....................................17 Law Enforcement & Public Safety ............18 Leadership Development ..........................4 Online Courses ........................................22 Operations Management ..........................1 Personal Success Program........................21 Project Management Training....................4 Real Estate ..............................................15 Social Media ..............................................2 Teacher Education ..................................19 Travel & Tourism......................................15 Truck Driver Training................................17

Healthcare & Nursing Certified Nursing Assistant ........................2 CPR, AED and Emergency Training Programs ..............................13 Massage Therapy CE..................................8 Nursing Continuing Ed ............................10 Pharmacy Tech ........................................13 Vet Assistant ..............................................9

Small Business Courses/Workshops Accounting & Finance ............................24 Boot Camp for Entrepreneurs ..................26 Employee & Human Relations..................25 International Trade ..................................25 Legal Aspects of Business Ownership ......24 Marketing & Sales ..................................25 Online/Webinars......................................27 Start-Up & Business Planning ..................24

LIFE-LONG LEARNING

CLC CLASSES

Beginning STEM

Your Opportunity to Achieve is Now!

Discovery! Prairie School Architecture iPad Level II

Personal Enrichmen t Classes

Nature Hikes

Carole Ewing, Director

Tenmarks: Math Practice and Computer Test Prep

Jessica Berek, Program Coordinator

Noncredit Classes for All Ages

Adults Youth

Grades 1 – 12

50+

Michael Garamoni, Program Coordinator

Would you like to receive either the WPDI or the CPE schedule by mail? Call (847) 543-2022 to join our mailing list.

CLC Board of Trustees: Richard A. Anderson, Chairman Jeanne T. Goshgarian William M. Griffin, Ed.D., Vice Chairman Amanda D. Howland, Secretary John W. Lumber Barbara D. Oilschlager Lynda C. Paul Theresa Westberg, Student Trustee

Discovery! Courses, Trips and Tours

2013 Spring

Services Client Solutions ........................................C Continuing Professional Development ......B Illinois Procurement Technical Assistance Center ..........inside back cover Illinois Small Business Development Center ..........................23 Judicial Services ........................................D

Save this schedule through April 2013

College of Lake County www.clcillinois.e du/noncredit

CLC President: Girard W. Weber. Ph.D.

Registration Information

..................28

The College of Lake County is an Equal Opportunity/Affirmative Action Institution in all aspects of education and employment. The information contained within is accurate as of December 2012, but is subject to change.

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Continuing Professional Development GROWING YOUR FUTURE – ONE SKILL AT A TIME

Visit: wpdi.clcillinois.edu/professional

Take charge of your own professional development by enrolling in courses designed to help develop your career skills. With our training programs provided by industry experts, you can enhance current workforce competencies or learn new ones. You can also take courses to prepare for licensure, license renewal, or certification requirements. Courses are available “live” in classrooms at various days and times at one of CLC’s three campuses or online 24 hours a day, seven days a week. With the continually changing work environment, preparing yourself with new abilities or an alternative career is a smart strategy. Continuing Professional Development wants to be your training partner as you prepare for the future. Call: (847) 543-2615

Email:professionalworkshops@clcillinois.edu

FIND YOUR OPPORTUNITY TO ACHIEVE

FREE INFORMATION SESSIONS Visit www.clcevents.eventbrite.com to register for a session. Call (847) 543-2615 for more information. Aviation: Private Pilot Ground School Learn about a field that’s really taking off! Wednesday, January 16, 2013 at 6:30 p.m. on the Grayslake Campus in Room T332 Current Nursing Practice Update (RN Refresher) Are you a nurse who has not been actively involved in a nursing practice, but still holds a current license? Learn about course health requirements, clinical and classroom expectations. Thursday, January 17, 2013 at 6 p.m. on the Grayslake Campus in Room T334 Home Inspection Learn about the 60-hour course, which is approved by the Illinois Department of Financial and Professional Regulation, designed to prepare you to take the state licensing exam. Tuesday, February 5, 2013 at 6 p.m. on the Southlake Campus in Room V340 Pharmacy Technician Pharmacy Technicians are in demand! Learn about CLC’s 105-hour program provided by MK Education. Wednesday, January 23, 2013 at 6:30 p.m. on the Southlake Campus in Room V308

Real Estate Prepare to be a real estate agent. CLC is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. Thursday, January 31, 2013 at 6 p.m. on the Southlake Campus in Room V122 Truck Driver Training Obtain your CDL-A License in just four weeks. Job placement service is provided. All sessions are on Wednesdays at 6 p.m. on the Grayslake Campus in Room T334. December 19, 2012 January 30, 2013 February 27, 2013 March 27, 2013 April 24, 2013 May 29, 2013 Veterinary Assistant Take your love of animals and turn it into a career. Tuesday, January 22, 2013 at 6 p.m. on the Grayslake Campus in Room T332

Career & Workforce—Professional Development

Operations Management

Human Resources Continuing Professional Development’s new and improved Human Resources curriculum is designed to keep students up-to-date and fully informed on the most current trends, standard practices and new laws that impact this dynamic profession. Empower yourself to rise to the top at a time when companies have a critical need for well-qualified HR professionals.

APICS, the Association for Operations Management is the global leader and premier source of the body of knowledge in operations management, including production, inventory, supply chain, materials management, purchasing, and logistics. The College of Lake County, in partnership with the Highlands Chapter of the APICS, is pleased to offer this series of classes to benefit organizations of every size.

The U.S. Bureau of Labor Statistics estimates a 21% increase, or 91,000 new job openings for HR Specialists (with Bachelor’s degrees) between 2010 and 2020.

Human Resource Series at a Discount! UPDATED CURRICULUM! HUMAN RESOURCES SERIES (1.0 -0) 1 HOUR Develop your skills and knowledge in order to make yourself a well-rounded job candidate or take on additional responsibilities in your current role. If you are new to HR or need to get up to speed quickly on the basics, this series of courses will provide the information you need. It will also help you learn where you need to go when you need even more details and the “fine print” of regulations. The four courses in this series cover the HR life cycle from recruiting to what you need to do after someone leaves the company. Topics covered include hiring, compensation, benefits, training, performance management, and HR laws. 8100 PHRS 1-001 Grayslake Campus Fridays, April 5-26 4 Sessions 8 a.m.-12 p.m. $625

FINDING/HIRING THE RIGHT PERSON Learn how the comply with government reporting requirements, respond to the EEOC, handle employee medical issues as it relates to the Family Medical Leave Act (FMLA and HIPAA). Additionally, learn how to take care of sexual harassment, immigration and drug screening issues. 8101 PHRS 10-001 Friday, April 5 8 a.m.-12 p.m. $179 T333

Grayslake Campus 1 Session

8102 PHRS 11-001 Friday, April 12 8 a.m.-12 p.m. $179 T333

MAINTAINING YOUR WORKFORCE Learn how to set up and run an effective orientation program, set up measurable performance standards, and handle employee conflict. Explore why communication is crucial in your job. 8103 PHRS 12-001 Friday, April 19 8 a.m.-12 p.m. $179 T333

Grayslake Campus 1 Session C. Pado

C. Pado

GETTING THE MOST FROM EMPLOYEES Gain a clear understanding of the difference between exempt, non-exempt, direct labor and indirect labor. Learn to track employee data, and to recognize the signs of workplace violence. You will become better prepared for OSHA reporting and Worker’s Compensation issues, understand the Equal Pay Law, Lilly Ledbetter Act, independent contractors, unemployment compensation, COBRA, and ERISHA, and retirement plans.

Human Resources Operations Management

LEGAL REQUIREMENTS/COMPLIANCE Gain a better understanding recordkeeping, including your role in confidentiality. Learn techniques that will help you find and hire the best employees. You will discuss employee coaching, counseling, discipline and termination. 8104 PHRS 13-001 Friday, April 26 8 a.m.-12 p.m. $179 T333

Grayslake Campus 1 Session C. Pado

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session C. Pado

BASICS OF SUPPLY CHAIN MANAGEMENT (1.5-0) 1.5 HOURS Are you looking to help your organization become more productive and competitive? By learning about the evolving field of production and inventory management, you can master logistics to benefit the bottom line. This course provides basic definitions and concepts for planning and controlling the flow of materials into, through, and out of an organization. It explains fundamental relationships among the activities that occur in the supply chain from suppliers to customers. In addition, the course addresses types of manufacturing systems, forecasting, master planning, material requirements planning, capacity management, productive activity control, purchasing, inventory management, distribution, quality management, and just-intime manufacturing. This course is the first in a series of APICS certified courses to become a Certified Production Inventory Management Professional (CPIM), a globally recognized certification. A textbook is required and may be purchased at the first class. Please Note: Students have the option to attend an additional exam prep session on the 9th week of class (4/30). Students who plan on taking the APICS BSCM exam will be expected to attend this session. 8162 PPRO 12-001 Tuesdays, February 19- April 30 6:00-9 p.m. $699 T333

Grayslake Campus 8 Sessions P. Stonebraker

MASTER PLANNING OF RESOURCES In this course, students will explore the sales and operations planning process used to develop forecasts and production plans. By utilizing methods for integrating sales and operations plans, demand forecasts, and customer demand, students will learn how to help businesses create an achievable, specific master schedule consistent with growth objectives and resource constraints. 8163 PPRO 13-001 Grayslake Campus Mondays, February 18- April 22 8 Sessions 6:00-9 p.m. $699 T333 P. Stonebraker 1

Business Skills

Career & Workforce—Professional Development

Business Skills Social Media Series at a Discount! SOCIAL MEDIA SERIES (3-0) 3 HOURS Get in on this exciting and growing way to communicate, market and serve your customers and clients. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. This series is useful for businesses, nonprofits, government, and other organizations. Your instructors are outstanding practitioners who also speak, write, and train others on social networks.

MARKETING USING SOCIAL MEDIA (1-0) 1 HOURS Develop a two-way communication and marketing strategy for your organization using social networks. Let your instructor guide you in exploring major social networks, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. Your instructor is a director of marketing for a national association, and writes and speaks on the topic. 8046 PPRO 38-800 ONLINE Monday, March 4-Friday, March 29 $195 ONLINE U Got Class

8048 PPRO 40-800 ONLINE Monday, February 4-Friday, April 26 $495 ONLINE U Got Class

INTRODUCTION TO SOCIAL MEDIA Get involved in the move from in-person to online communication. Learn what social networks are and their role in your business. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Your instructor is a nationally known speaker, consultant and trainer on social networks and social media. 8045 PPRO 37-800 ONLINE Monday, February 4-Friday, March 1 $195 ONLINE U Got Class

INTEGRATING SOCIAL MEDIA (1-0) 1 HOURS Take away practical strategies and techniques for implementing social networks for your organization or business. Learn how to create your own private social network using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Your instructor will help you choose which social network tools are right for your situation, and then integrate them into your website to develop a social networking strategy for your organization. Find out what you can be doing, what you should be doing, and develop a plan to integrate social networks into your communication and marketing. 8047 PPRO 39-800 ONLINE Monday, April 1-Friday, April 26 $195 ONLINE U Got Class

U Got Class Courses are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email professionalworkshops@clcillinois.edu.

SUPERVISORY AND LEADERSHIP ONLINE (2-0) 2 HOURS Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. After completing this class, you will be able to self-assess your own competencies, know what you need to do to maximize your effectiveness as a supervisor, and employ strategies to create productive and cooperative staff relationships. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. 8049 PPRO 47-800 ONLINE Monday, February 4-Friday, March 29 $395 ONLINE U Got Class

BUSINESS COACHING ONLINE (2-0) 2 HOURS Mentoring and coaching are used frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. You will earn a certificate and take home the much-awaited toolkit you have been searching for to improve your employees’ performance. You will create the working environment that your employees will find truly rewarding. 8050 PPRO 48-800 ONLINE Monday, February 4-Friday, March 29 $295 ONLINE U Got Class

BUSINESS RESEARCH ONLINE (3-0) 3 HOURS Discover the specific knowledge needed to succeed in researching and utilizing the best and most appropriate data for decision making for your work organization. Get the skills needed to effectively communicate research results to a specific audience for maximum impact and effective decision making. This course is for business professionals, entrepreneurs, and anyone who needs specific information about a business; or who is in business and needs specific information about a particular topic such as market potential, competitive intelligence, standard industry practice, or productivity improvement. You will gain the specific knowledge you need to succeed in your research quest. This certificate is comprised of three topics: Introduction to Business Research, Business Statistics, and Qualitative Business Research. 8051 PPRO 62-800 ONLINE Monday, February 4-Friday, April 26 $495 ONLINE U Got Class

QUESTIONS? CALL (847) 543-2615

eMarketing eMarketing Series at a Discount! EMARKETING ESSENTIALS SERIES (3-0) 3 HOURS Completion of these three online classes will provide you with a well-rounded understanding of eMarketing. This certificate series provides a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, gaining search engine optimization, and how to successfully employ online advertising. These techniques are relevant for any type of organization, including businesses, companies, nonprofits, and government agencies. No eMarketing experience or expertise is necessary. It is useful for businesses, nonprofits, government, and other organizations. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. If you are already at an advanced level, your instructors are experts and can provide the latest, most advanced information and will answer your toughest questions.

BOOSTING WEBSITE TRAFFIC (1-0) 1 HOURS Acquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well. 8053 PPRO 77-800 ONLINE Monday, March 4-Friday, March 29 $195 ONLINE U Got Class

8055 PPRO 79-800 ONLINE Monday, February 4-Friday, April 26 $495 ONLINE U Got Class

IMPROVING EMAIL PROMOTIONS (1-0) 1 HOURS Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy. Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates. Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well. 8052 PPRO 76-800 ONLINE Monday, February 4-Friday, March 1 $195 ONLINE U Got Class

ONLINE ADVERTISING (1-0) 1 HOUR Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget Adword campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well. 8054 PPRO 78-800 ONLINE Monday, April 1-Friday, April 26 $195 ONLINE U Got Class

NEW! SALES FORCE EFFECTIVENESS TRAINING-ONLINE Do you desire a productive, highly effective sales force? CLCâ&#x20AC;&#x2122;s Client Solutions Group in partnership with the Global Corporate College can deliver this training to you. The Sales Force Effectiveness Programs help businesses achieve performance goals and increase revenue. Client Solutions customizes the training to achieve your specific goals. About Client Solutions: Client Solutions brings powerful, results-driven training and consulting programs to your organization. We deliver training, coaching and consulting that is dynamic, impactful and relevant provided by industry experts. About Global Corporate College: The College of Lake County is one of the founding members of the Global Corporate College. Client Solutionsâ&#x20AC;&#x2122; partnership with the GCC offers corporations the delivery of consistent training, coaching and consulting across multiple locations nationally and globally. Visit wpdi.clcillinois.edu/solutions, email corporatetraining@clcillinois.edu or call (847) 543-2615 to learn more about Client Solutions.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Project Management Leadership

Career & Workforce—Professional Development Leadership and Performance Management Series

Project Management Professional Series at a Discount! PMP SERIES (2.5-0) 2.5 HOURS Interested in getting your Project Management Professional (PMP®) certification? Completion of these three classes will provide you with the 35 professional development units (PDUs) required to obtain your PMP Certification, and prepare you for the PMP exam. With these dynamic courses, taught by Andy Kaufman, a certified PMP, trainer, and author you can make this the year that you become a certified PMP. 8033 PPRO 88-001 Grayslake Campus Saturdays, February 16-April 6 5 Sessions 8:30 a.m.-4:30 p.m. $1299 T333 A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOUR Seasoned project managers are asked to successfully deliver despite increasing complexity. Our Advanced Project Management workshop is designed to go beyond the essentials of basic project planning. Based on the Project Management Institute’s (PMI®) PMBOK® Guide, you will get in-depth instruction on more advanced topics such as earned value, procurement management, stakeholder relationship management, quality management, and team leadership. Taught by a certified Project Management Professional (PMP®), you will get practical insights on advanced topics that will help experienced project managers improve project outcomes. 8031 PPRO 86-001 Saturdays, March 9-16 8:30 a.m.-4:30 p.m. $499 T333

ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOUR Does your organization struggle with delivering projects on-time and on-budget? Would you like to help your teams work together to deliver projects more reliably? Perhaps you’re interested in pursuing certification as a Project Management Professional (PMP)? Join us for our Essentials of Project Management Workshop. This two-day, hands-on session, led by a certified PMP, will give you practical insights on how to deliver your projects more reliably. In addition, you will qualify for 14 PDUs toward your project management certification. 8030 PPRO 85-001 Saturdays, February 16-23 8:30 a.m.-4:30 p.m. $499 T333

Grayslake Campus 2 Sessions A. Kaufman

Grayslake Campus 2 sessions A. Kaufman

PROJECT MANAGEMENT EXAM PREP (0.5-0) 0.5 HOURS Join us for this intensive, one-day session designed to get you on the path to achieving your goal of becoming PMP certified. What should you focus on? What are some tips to keep in mind to help answer the tough questions? You will leave this session with everything you need to prepare for passing the exam. Comprehensive study material is provided including a hard copy of the Project Management Body of Knowledge (PMBOK® Guide), a top rated exam preparation book, and a CD that provides a simulated exam testing experience. The session is facilitated by a certified PMP with experience helping people prepare and pass the certification exam worldwide. 8032 PPRO 87-001 Saturday, April 6 8:30 a.m.-5 p.m. $399 T333

Grayslake Campus 1 Session A. Kaufman

Please note: Experience, education and exam requirements are needed to obtain PMP certification in addition to the project management education fulfilled by the three courses offered here. For more information, visit wpdi.clcillinois.edu/professional/projmgmt.asp.

Students who withdraw from certificate or series programs offered by Continuing Professional Development prior to the first day of class will receive a 100% refund. Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition. 4

Continuing Professional Development’s Leadership and Performance Management Series consists of five programs that utilize a “building-block” technique approach. When completed, you will be equipped with the most comprehensive and applicable management skills available. The first course in the series, Managing Your Interpersonal Style for Greater Success, focuses on your interpersonal style and how your behavior impacts others. The second course in the series, Versatile Leadership, will help you learn how to effectively diagnose and manage the abilities, motivations and performance of employees, co-workers and yourself. The NEW Performance Management and Team Development Workshop will give you an opportunity to identify, explore, and discuss the effects of individual behavioral styles and developmental levels on your team. Stay posted for subsequent courses offered in future semesters. MANAGING YOUR INTERPERSONAL STYLE FOR GREATER SUCCESS Develop skills in managing relations by learning to take appropriate actions when relating to the four behavior styles. You will consider interpersonal needs, treatment of time, decision making style and performance under stress.This two-day session consists of four modules designed to help you understand your interpersonal style and adapt it to work in better relationship to other styles. Prior to the program, you will complete an interpersonal style survey via website. With this knowledge, you will gain valuable insights into the unique interpersonal dynamics that affect the quality of one's daily interactions with others. Attention: These courses are eligible for CNEs for nurses and CEs for social workers. Call (847) 543-2615 for more information 8165 PPRO 89-001 Thursday and Friday February 14-and 15 8:30 a.m.-4:30 p.m. $499 T333

Grayslake Campus 2 Sessions E. Hendricks

QUESTIONS? CALL (847) 543-2615

Computer Skills VERSATILE LEADERSHIP Do you know if your employees or co-workers are ready, willing, and able to complete any given work assignment? Are you looking for ways to reverse faltering productivity personally or on your team? This workshop will teach you how to effectively diagnose and manage the abilities, motivations, and performance of team members. By focusing on the skills necessary to constructively influence employee effectiveness, the course complements and strengthens any existing management system. Versatile leadership is an essential tool for assessing the dynamics of the workplace and responding in the most effective manner. Attention: These courses are eligible for CNEs for nurses and CEs for social workers. Call (847) 543-2615 for more information 8164 PPRO 92-001 Friday, March 8 8:30 a.m.-4:30 p.m. $249 T333

Grayslake Campus 1 Session E. Hendricks

NEW! PERFORMANCE MANAGEMENT AND TEAM DEVELOPMENT WORKSHOP Building on the skills learned in Managing Your Interpersonal Style for Greater Success and Versatile Leadership workshops, participants learn the importance of their role as leaders in the performance and productivity of the work group. Develop new management competencies to respect and value individual differences and developmental levels of employees and to manage them appropriately. Recognize the importance of individual initiative, responsibility and contribution to achieving company goals and objectives. In addition, you will learn that people tend to behave differently in groups than they do as individuals. Along with the effect that individual behavioral styles have on a teamâ&#x20AC;&#x2122;s effort, the interactions between various team members become major factors in a teamâ&#x20AC;&#x2122;s success or failure. 8192 PPRO 93-001 Thursday and Friday April 18 and 19 8:30 a.m.-4:30 p.m. $499 T334

Grayslake Campus 2 Sessions

E. Hendricks

Computer Skills INTRO TO THE iPad In this interactive class taught by a technology expert, learn how to get the most out of the latest Apple iPad technology. Designed for new users, or those seriously considering purchasing an iPad, this course will cover the essentials such as options, gestures, settings and the differences between an iPad and a computer. There will also be an introduction to the Apple installed Apps and instruction about how to navigate your device. iPad, iPad2, and iPad3 owners are all welcome and should bring their devices with them to class. 8056 PCTR 8-001 Monday, January 28 6:00-8:30 p.m. $59 R024 8057 PCTR 8-002 Tuesday, February 19 6:00-8:30 p.m. $59 T323

Southlake Campus 1 Session E. Lopez Grayslake Campus 1 Session E. Lopez

NEW! iPad LEVEL 2 In this follow-up to Introduction to the iPad, continue to interact and learn more about Apple installed Apps, Safari, Notes, Mail, Camera, Photo Album Calendar and Contacts. Gain an understanding of the concept of the Cloud and learn advanced iPad tips and tricks. Discover a variety of valuable Apps for education, business and personal use. 8188 PCTR 9-001 Monday, March 4 6:00-8:30 p.m. $59 R024

Southlake Campus 1 Session E. Lopez

MICROSOFT WORD: LEVEL 1 (0.5-0) 0.5 HOURS Effectively create, edit, format, save, and print letters, business documents, and other professional documents, using Microsoft Word. Modify the appearance of text, insert special characters and graphical objects, organize data in tables, proof, and print a Word document. A textbook is required and may be purchased in the CLC bookstore prior to class. WORD 2010 8059 PCTR 10-001 Wednesday, February 6 9 a.m.-5 p.m. $199 T338 8064 PCTR 10-002 Tuesday, April 16 & Thursday, April 18 6:00-10 p.m. $199 V306

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 1 Session B. Salita Southlake Campus 2 Sessions B. Salita

MICROSOFT WORD: LEVEL 2 (0.5-0) 0.5 HOURS Explore some of the more sophisticated features of word processing for increased efficiency using Microsoft Word. Learn about creating and using various document styles, customizing tables and charts, modifying pictures in a document, creating customized graphic elements, inserting content using QuickParts and using the mail merge function. A textbook is required and is available for purchase in the bookstore. Prerequisite: PCTR 10, Microsoft Word Level 1 or equivalent knowledge. WORD 2010 8065 PCTR 11-001 Wednesday, February 20 9 a.m.-5 p.m. $199 T338

Grayslake Campus 1 Session B. Salita

MICROSOFT WORD: LEVEL 3 (0.5-0) 0.5 HOURS Discover advanced features of word processing. Learn to use Word with other programs, collaborate on documents, add reference marks and notes to a document, distribute and secure documents and document information, create a form and use XML. A textbook is required and is available for purchase in the bookstore. Prerequisite: Intermediate Word or equivalent WORD 2010 8066 PCTR 12-001 Wednesday, March 6 9 a.m.-5 p.m. $199 T338

Grayslake Campus 1 Session B. Salita

Computer Skills

Career & Workforceâ&#x20AC;&#x201D;Professional Development

MICROSOFT EXCEL: LEVEL 1 (0.5-0) 0.5 HOURS Learn to create a basic worksheet, and modify the contents and appearance. You will perform calculations, modify the appearance of data within a worksheet, manage Excel workbooks and print the contents. A textbook is required and is available for purchase in the bookstore.

MICROSOFT EXCEL: LEVEL 3 (0.5-0) 0.5 HOURS Explore tools that automate some common Excel tasks, analyze, import and export data, and learn to collaborate with others using workbooks and structure those workbooks using XML and integrate Excel data with the web. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Excel Level 2 or equivalent knowledge

EXCEL 2010 8067 PCTR 15-001 Wednesday, January 30 9 a.m.-5 p.m. $199 T338 8071 PCTR 15-003 Tuesday, March 12 & Thursday, March 14 6:00-10 p.m. $199 T338

EXCEL 2007 8069 PCTR 15-002 Monday, February 18 9 a.m.-5 p.m. $199 V102 8072 PCTR 15-004 Tuesday, April 9 9 a.m.-5 p.m. $199 T338

Grayslake Campus 1 Session C. Horwitz Grayslake Campus 2 Sessions A. Sarrazine

Southlake Campus 1 Session J. Besser Grayslake Campus 1 Session B. Salita

MICROSOFT EXCEL: LEVEL 2 (0.5-0) 0.5 HOURS Learn how to work faster and more productively by using many of Excel's powerful features. Organize worksheet and table data using various techniques. Create and modify charts, work with graphic objects, calculate with advanced formulas, sort and filter data, and analyze data using PivotTables, Slicers and PivotCharts. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Excel Level 1 or equivalent knowledge and use of advanced formulas. EXCEL 2010 8073 PCTR 16-001 Wednesday, February 13 9 a.m.-5 p.m. $199 T338 EXCEL 2007 8074 PCTR 16-002 Monday, March 4 9 a.m.-5 p.m. $199 V102

Grayslake Campus 1 Session C. Horwitz

Southlake Campus 1 Session J. Besser

EXCEL 2010 8075 PCTR 17-001 Wednesday, February 27 9 a.m.-5 p.m. $199 T338 EXCEL 2007 8076 PCTR 17-002 Monday, March 18 9 a.m.-5 p.m. $199 V102

C. Horwitz Southlake Campus 1 Session J. Besser

MICROSOFT ACCESS: LEVEL 1 (0.5-0) 0.5 HOURS Use this powerful database as you learn the purpose of and terminology associated with a relational database and Access objects. Learn to store, locate, print, and automate access to any type of important information. Explore how to design a database and how to create, view, and edit relational tables. Create and modify queries, forms, and reports. A textbook is required and is available for purchase in the bookstore. ACCESS 2010 8079 PCTR 20-001 Tuesday, February 12 9 a.m.-5 p.m. $199 T338 ACCESS 2007 8080 PCTR 20-002 Monday, February 25 9 a.m.-5 p.m. $199 V102

Grayslake Campus 1 Session B. Pistella Southlake Campus 1 Session A. Sarrazine

MICROSOFT ACCESS: LEVEL 2 (0.5-0) 0.5 HOURS Increase efficiency by sharing Access-stored data with other applications. Improve and customize tables, queries, filter records and create custom and advanced forms and reports. Modify the design of a table to streamline data entry and maintain data integrity. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Access Level 1 or equivalent knowledge ACCESS 2010 8081 PCTR 21-001 Tuesday, February 26 9 a.m.-5 p.m. $199 T338

Grayslake Campus 1 Session

ACCESS 2007 8086 PCTR 21-002 Monday, March 11 9 a.m.-5 p.m. $199 V102

Southlake Campus 1 Session J. Besser

MICROSOFT ACCESS: LEVEL 3 (0.5-0) 0.5 HOURS Master the advanced tools of Access software to restructure data into appropriate tables to ensure data dependency and minimize redundancy. Write advanced queries to analyze and summarize data to create sophisticated queries, forms, and reports. Learn to perform general database maintenance and write macros to automate common tasks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Microsoft Access Level 2 or equivalent knowledge ACCESS 2010 8087 PCTR 22-001 Tuesday, March 19 9 a.m.-5 p.m. $199 T338

Grayslake Campus 1 Session B. Pistella

MICROSOFT PROJECT: LEVEL 1 (0.5-0) 0.5 HOURS Create a project plan file and enter project information. Learn to create a work breakdown structure by organizing and setting task relationships, assign project resources, and finalize the project plan file. A textbook is required and is available for purchase in the bookstore. 8097 PCTR 70-001 Friday, April 12 9 a.m.-5 p.m. $199 T338

Grayslake Campus 1 Session B. Pistella

BEYOND POWERPOINT Getting bored with the same old PowerPoint Presentations? Want to impress your boss and coworkers? This class will teach you some basic ways to improve your current presentations and will show you some great alternatives to PowerPoint, such as Prezi and Slide Rocket. Come and learn the skills you need to create dynamic and vibrant presentations built to impress. 8088 PCTR 34-001 Friday, February 15 9 a.m.-4 p.m. $149 T338

Grayslake Campus 1 Session J. Berek

Grayslake Campus 1 Session B. Pistella QUESTIONS? CALL (847) 543-2615

Graphic Design Software ADOBE PHOTOSHOP: LEVEL 1 (0.5-0) 0.5 HOURS Create and enhance graphics for marketing materials, newsletters, blogs, and websites. If you are a professional who wants to prepare photos for print or web, or enhance your work for the web or print, you will benefit from the skills learned in Photoshop. You should be familiar with the basic functions of their computerâ&#x20AC;&#x2122;s operating system such as creating folders, launching programs, and have the basic skills such as copying and pasting objects, formatting text, and saving files. A textbook is required and is available for purchase in the bookstore. MAC 8089 PCTR 40-001 Tuesday, February 5 & Thursday, February 7 6:00-10 p.m. $199 T323 PC 8092 PCTR 40-002 Monday, March 4 & Wednesday, March 6 6:00-10 p.m. $199 T338 8093 PCTR 40-003 Friday, April 5 9 a.m.-5 p.m. $199 T338

Grayslake Campus 2 Sessions D. Threats

Grayslake Campus 2 Sessions E. Lopez Grayslake Campus 1 Session E. Lopez

ADOBE PHOTOSHOP: LEVEL 2 (0.5-0) 0.5 HOURS Build on the techniques learned in Photoshop Level I by adding colors to the Swatches palette, applying patterns and gradients by adding overlay layer styles. Use painting tools, filters and blending modes to simulate different media; create Smart Objects and edit images. You should be familiar with the basic functions of your computers operating system. A textbook is required and is available for purchase in the bookstore. Prerequisite: Adobe Photoshop: Level I or equivalent knowledge. MAC 8094 PCTR 41-001 Tuesday, February 26 & Thursday, February 28 6:00-10 p.m. $199 T323

ADOBE ILLUSTRATOR: LEVEL 1 (0.5-0) 0.5 HOURS Draw and manipulate simple shapes to create logos using advanced tools. Combine text and graphics to create dynamic advertisements. A textbook is required and is available for purchase in the bookstore. PC 8096 PCTR 65-001 Monday, March 11 & 18 5:00-9 p.m. $199 T338

Grayslake Campus 2 Session E. Lopez

ADOBE INDESIGN: LEVEL 1 (0.5-0) 0.5 HOURS Learn how to create in the InDesign environment by exploring the elements, setting preferences and defaults, and using InDesign Help. Create a document by placing text, graphics and using color swatches. Place Photoshop images in document frames and create layers and export documents to PDF. You will also learn how to prepare a document for commercial printing. You will need a basic knowledge of working in the computer environment such as saving files, using different fonts and inserting text. A textbook is required and is available for purchase in the bookstore. MAC 8098 PCTR 75-001 Tuesday, March 12 & Thursday, March 14 6:00-10 p.m. $199 T323 PC 8216 PCTR 75-002 Wednesdays, March 20 & April 3 5:30-9:30 p.m. $199 T338

ADOBE INDESIGN: LEVEL 2 (0.5-0) 0.5 HOURS Build on your knowledge of InDesign techniques by setting up multiple-page spreads; creating tint and gradient swatches, and evenly space and align items. Create and edit vector paths; create and edit clipping paths and wrap type on a path. Edit text with the Story Editor; insert special characters and create column, frame and page breaks. A textbook is required and is available for purchase in the bookstore. Prerequisite: Adobe InDesign, Level I or equivalent knowledge of the software.

Grayslake Campus 2 Sessions D. Threats

Grayslake Campus 2 Sessions M. Seymour

MAC 8099 PCTR 76-001 Tuesday, April 9 & Thursday, April 11 6:00-10 p.m. $199 T323 PC 8217 PCTR 76-002 Wednesdays, April 17 & 24 5:30-9:30 p.m. $199 T338

Grayslake Campus 2 Sessions D. Threats

Grayslake Campus 2 Sessions M. Seymour

CYBER-SECURITY (1.0-0) 1 HOUR Cyber security issues are all around us and reach nearly every part of our business and work, from online banking to education. Designed for non-technical managers, directors and others in the work place, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, and malware and spyware. Additional topics include disaster recovery planning, basic security architecture, and introductory forensics. Take this class to make your cyber work environment more secure! 8095 PCTR 59-800 ONLINE Monday, March 4-Friday, March 29 $245 ONLINE UGotClass

Grayslake Campus 2 Sessions D. Threats

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Healthcare Massage Therapy CE

Career & Workforceâ&#x20AC;&#x201D;Professional Development

Healthcare

NEW! INTRODUCTION TO ZEN SHIATSU

Are you a nurse, massage therapist, or social worker who is currently working and needs CEs for licensure? Or are you a healthcare professional who has been out of the healthcare profession for a time and need to update your skill sets to obtain employment? Are you interested in entering the healthcare field to become a veterinary assistant or pharmacy technician and obtain employment? Whether you need to maintain, obtain or enter the healthcare profession the courses listed under Healthcare will help you achieve your career goals. For more information, call (847) 543-2615.

Massage Therapy Continuing Education The College of Lake County is now approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as an approved continuing education provider. Courses are intended for licensed massage therapists, certified bodyworker or esthetician. Provider #451802-11

CRANIAL SACRAL 2 WORKSHOP (1.0-0) 1 HOUR The Cranial Sacral 2 workshop is a deeper exploration of the concepts and application of Cranial Sacral Therapy. You will learn to mobilize the major bones of the cranium as well as the sacrum and coccyx. An exploration of the Mid-Tide will also be included. These new dimensions deal directly with the function of the nervous system and add a deep level of release to its function. This enhances your work as a Massage Therapist exponentially. Eligible for 14 CEs for licensed massage therapists Prerequisite: Introduction to Cranial Sacral Massage

Are you a CLC Massage Therapy Alumni or current student? Call us for pricing options at (847) 543-2615.

8041 VALH 85-001 Saturdays, February 16 & 23 8 a.m.-3:30 p.m. $299 R228

For instructor bios, visit wpdi.clcillinois.edu/professional/massage.asp

NEW! ACUPRESSURE SHIATSU: ADVANCED CHAIR MASSAGE Advance your chair massage technique learning some acupressure points on the back, arms and legs. Certain points are accessed for tight back, neck, and shoulders. Learn how to save your thumbs by using forearms and elbows. You will also learn how to incorporate stretches to clients while they are sitting in the chair. You can even learn some basic stretches to send them home with. Eligible for 5 CEs for licensed massage therapists

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a studentâ&#x20AC;&#x2122;s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

8204 PALH 86-001 Saturday, April 27 9 a.m.-3 p.m. $149 R230

Southlake Campus 2 Sessions D. Fazio

Southlake Campus 1 Session S. Fullington

Zen Shiatsu is an ancient healing art that can enhance your massage practice. This technique addresses the subtle energy systems that help balance the whole body. This will be the first of a series all building on one other for you to give a complete shiatsu session. Traditional Zen Shiatsu is done on a futon mat on the floor. The beauty of this work is not only addressing the energy system for balance, but also the stretches that help open the body to release and relax. People are drawn to this also because it is done fully clothed. After the levels are completed we will talk about how you can bring this to the table, in what I call Tiatsu, and you will be more marketable and draw in a much broader population of clients. This class will be taught at the Grayslake campus in a matted room. *Please bring a sheet and 1 large towel to class. Eligible for 11 CEs for licensed massage therapists 8201 VALH 85-003 Friday, March 8 5:00-9 p.m. & Saturday, March 9 8:30 a.m.-4:30 p.m. $249 T334

S. Fullington

NEW! POSTPARTUM MASSAGE This workshop is appropriate for massage therapists who have had some experience as practitioners and want to support women at a critical time in their lives. You will learn the Bouncing Back from Baby SM sequence which integrates neuromuscular therapy and myofascial release. The curriculum includes training in assisting the return of the pelvis to prepregnancy alignment by working muscles attached to the pelvis. Pelvic stabilization techniques and measurement-taking procedures will be learned. Languaging for empathetic support will be discussed. This class will be taught at the College of Lake County massage therapy clinic at the Southlake Campus. Massage tables will be provided by the College. Students must bring their own sheets (2 sets) plus chest drape, blanket & face cradle covers, massage oil/lotion. Students should wear comfortable clothing suitable for giving massage. Eligible for 14 CEs to licensed massage therapists 8200 VALH 85-002 Friday, May 17 8 a.m.-4:30 p.m. & Saturday, May 18 8 a.m.-3:30 p.m. $350 R228

Grayslake Campus 2 Sessions

Southlake Campus 2 Sessions

E. Winick

QUESTIONS? CALL (847) 543-2615

Veterinary Assistant Veterinary Assistant Sign up for both Aromatherapy Workshops and save! 8233 PALH 85-001 Friday, April 19 & Saturday, April 20 8 a.m.-3:30 p.m. $469 TBA

Southlake Campus 2 Sessions S. Canga-Arguelles

INTRODUCTION TO AROMATHERAPY Breathe deep, relax and enjoy aromatic scents as you are introduced the use of Aromatherapy in your massage practice. You will learn the history and use of aromatherapy, understand different grades of essential oils: cosmetic, food, and therapeutic, as well as practice the safe application of essential oils both topical and environmental. Discover the ten most common and effective essentials oils and oil blends used to enhance a massage therapy session. This interactive workshop includes hands-on table time to practice new skills. Wear comfortable clothes and bring a sheet for table time. Eligible for 7 CEs to licensed massage therapists 8231 PALH 83-001 Friday, April 19 8 a.m.-3:30 p.m. $249 TBA

Southlake Campus 1 Session S. Canga-Arguelles

NEW! ADVANCED AROMATHERAPY: RAINDROP TECHNIQUE AND VITA FLEX THERAPY Advanced Aromatherapy Techniques will cover vita flex and raindrop techniques developed by Gary Young, ND. Vitaflex is a technique that addresses the body using reflex points on the feet and is stimulated by rolling fingertip pressure and essential oils. Raindrop technique uses 9 essential oils and 2 specific massage oils to address spinal alignment issues such as scoliosis, kyphosis and to facilitate tissue cleansing. Moist heat compresses are also applied. Students will learn how to apply these techniques to impact the body deeply while applying light pressure. Students will purchase a kit of essential oils from the instructor (Young Living Raindrop Technique kit). Eligible for 7 CEs to licensed massage therapists Prerequisite: Introduction to Aromatherapy 8232 PALH 84-001 Saturday, April 20 8 a.m.-3:30 p.m. $249 TBA

Southlake Campus 1 Session S. Canga-Arguelles

With pet ownership on the rise, the need for skilled Veterinary Assistants is in great demand. Working with Veterinarians and Veterinary Technicians, Veterinary Assistants help to provide medical care as well as facilitate positive customer relationships. According to the Bureau of Labor Statistics, employment is expected to increase up 35% between the years of 2006 and 2016. Potential employers include veterinarian clinics, animal hospitals, governmental animal control facilities, and pet adoption facilities.

VETERINARY ASSISTANT TRAINING Take your love of animals and turn it into a career. Learn to assist veterinarians and veterinary technicians as you provide medical care to sick and injured animals. This course includes 120 hours of study, 30 of which are in a clinical externship setting. Learn how to help in the office as well as with examinations, hospital procedures, surgical preparation, laboratory tests, and customer relations. The program is provided by MK Education and is taught by veterinary professionals that bring real life experience to the classroom. Please note that the clinical externship will most likely take place during normal business hours and successful completion of the externship is required to graduate. Externship dates will be given in the first month of class to ensure ample time to inform employers of your training, if needed, as time off from work may be required depending on your schedule. Course Prerequisites and Special Notes A high school diploma or GED is required. Students must be able to write and speak in English and have no prior criminal convictions. Students will be required to meet all health requirements including immunizations and drug testing prior to placement in the clinical portion of the course. Additionally, passing a criminal background check for work in the clinical externship is required. The fees for these services are NOT included in the course fee. Details will be provided at the information session.

Attend a Veterinary Assistant information session on January 22, 2013 at 6pm at the Grayslake campus. Register online at www.clcevents.eventbrite.com.

In addition, because of the inherent requirements of the profession, students must have the following minimum abilities sufficient for safe and successful practice of veterinary duties: psychomotor skills (eyehand coordination and finger dexterity) and visual acuity (normal or corrected). 8155 PVET 1-001 Tuesday, February 5Thursday, May 23 6:00-9:45 p.m. $2199 T332

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Grayslake Campus 25 Sessions MK Education

Nursing Continuing Education

Career & Workforce—Professional Development

Nursing Continuing Education

UPDATES FOR NURSES These workshops are designed to provide nursing professionals with the opportunity to enhance their professional knowledge and skills is a specifc area of interest. Update workshops are co-listed with the RN Refresher course.

The College of Lake County (OH-386, 5/15/2015) is an approved provider of continuing nursing education by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

ASSESSMENT REVIEW This is a review of physical assessment skills and includes taking the patient’s health history, techniques of inspection, palpation, percussion, and auscultation, the components of the nursing process and diagnosis. This session is held in the CLC Nursing Skills Lab. This CNE Activity is being offered for 5.8 contact hours

Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

CURRENT NURSING PRACTICE UPDATE (RN REFRESHER) (7-0) 7 HOURS The Refresher course is a 14 week course to update the nurse on concepts relevant to nursing across the life cycle to form the focus for theory, clinic, and the simulated nursing labs. The course is designed for Illinois nurses who have not actively practiced nursing in recent years, have an active nursing license and wish to return to clinical practice. This process assists the nurse in reestablishing confidence and competence. Weekly didactic sessions on Monday evenings include Assessment, Pharmacology, End of Life Care Options, Respiratory, Cardiac, and Renal Systems, Diabetes, Ethics, Orthopedics, Wound Care, Neurological System, Psychiatric update and Gastrointestinal System. No Class November 24. Space is limited, enroll early! This CNE activity is being offered for 56 contact hours. Prerequisites – Active Illinois RN Licenses, valid AHA BLS Healthcare Provider Card or equivalent and meet all current clinical health requirements prior to attending the first day of clinical. Students who have not completed all health requirements will not be allowed to begin clinical. A list of current health requirements will be provided upon request or by contacting the Health Center at (847) 543-2064. A copy of your RN license and CPR card must be provided on the 1st day of class. For a more detailed list visit http://wpdi.clcillinois.edu/pdf/RNRefresher.pdf

7966 PALH 1-001 Saturday, February 9 8 a.m.-3:30 p.m. $75 D216

8044 VALH 20-001 Mondays, February 4- May 13 5:30-9 p.m.

Grayslake Campus 14 Sessions

Saturdays, February 9-23 8 a.m.-3:30 p.m. CLC Nursing Skills Lab

3 Sessions

Saturdays, March 2-May 11 7 a.m.-3:30 p.m. Clinical Site $1,999 T334

10 Sessions R. Kramer

Attend an RN Refresher Information Session on January, 17, 2013 at 6 p.m. in Room T334. Register at www.clcevents.eventbrite.com or call (847) 543-2615 for more information.

Grayslake Campus 1 Session R. Kramer

ASSESSMENT CLINICAL SKILLS LAB You will practice and perform the various nursing procedures to demonstrate skill at a level considered safe, competent, ethical and legal to prepare for the clinical portion of the RN Refresher course. Held in the CLC Nursing Skills Lab. This CNE activity is being offered for 11.6 contact hours 7967 PALH 1-002 Saturdays, February 16 & 23 8 a.m.-3:30 p.m. $149 D216

Grayslake Campus 2 Sessions R. Kramer

PHARMACOLOGY REVIEW This review will cover the definition of the four basic terms (drug, pharmacology, clinical pharmacology, and therapeutics) for the study of pharmacology as well as identify the therapeutic objective of drug therapy and the factors that determine how an individual will respond to a specific drug and dosage. You will recognize medications, abbreviations and discuss situations that contribute to medical errors and assess legal responsibilities of the nurse. This CNE activity is being offered for 3 contact hours. 7968 PALH 1-003 Monday, February 11 5:30-9 p.m. $59 T334

Grayslake Campus 1 Session R. Kramer

QUESTIONS? CALL (847) 543-2615

Nursing Continuing Education CARDIAC REVIEW Review cardiac physiology in relation to cardiac anatomy and the conduction system of the heart. You will discuss the clinical indications, patient preparation, and other related nursing implications for common tests and procedures used to assess cardiovascular function and diagnose cardiovascular diseases. This CNE activity is being offered for 3 contact hours. 7969 PALH 1-004 Monday, February 18 5:30-9 p.m. $59 T334

Grayslake Campus 1 Session R. Kramer

RESPIRATORY SYSTEM Review the structures and functions of the upper and lower respiratory tracts. Assess parameters appropriate for determining the characteristics and severity of the major symptoms of respiratory dysfunction and identify the nursing implications of the various procedures and the medications used in various respiratory disorders for management. This CNE activity is being offered for 3 contact hours. 7970 PALH 1-005 Monday, February 25 5:30-9 p.m. $59 T334

Grayslake Campus 1 Session

Grayslake Campus 1 Session R. Kramer

7974 PALH 1-012 Mondays, April 22 & 29 5:30-9 p.m. $59 T334

Grayslake Campus 2 Sessions N. Rivera

NEUROLOGICAL REVIEW Review and differentiate among the infectious disorders of the nervous system according to causes, manifestations, medical care, and nursing management.

NURSING ETHICS Review the historical basis, philosophical concepts, and common ethical theories and theoretical frameworks and principles in health care ethics. You will learn to recognize ethical situations in nursing practice and common ethical decision-making models. This CNE activity is being offered for 3 contact hours.

7976 PALH 1-009 Monday, April 1 5:30-9 p.m. $59 T334

7978 PALH 1-013 Monday, May 6 5:30-9 p.m. $59 T333

Grayslake Campus 1 Session R. Kramer

GASTROINTESTINAL REVIEW Review the nursing management of patients with conditions of the oral cavity, the relationship of dental hygiene and dental problems to nutrition. You will compare the etiology, clinical manifestations, and management of acute gastritis, chronic gastritis, and peptic ulcer as well as other common gastrointestinal disorders. This CNE activity is being offered for 3 contact hours. 7977 PALH 1-010 Monday, April 8 5:30-9 p.m. $59 T334

Grayslake Campus 1 Session

Grayslake Campus 1 Session D. Mathews

Grayslake Campus 1 Session

PSYCHIATRIC REVIEW Review current trends and psycho-social concepts in psychiatric care and major psychiatric problems/diagnosis including treatment measures and nursing care. You will discuss “special populations” including substance abuse, eating disorders and personality disorders including treatment measures and nursing care. This CNE activity is being offered for 3 contact hours. 7972 PALH 1-011 Monday, April 15 5:30-9 p.m. $59 T334

R. Kramer

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

END OF LIFE CARE OPTIONS This review will cover the basic nursing principles of end of life care. You will discuss the issues and options of death and dying, the principles of hospice and palliative care, grief and bereavement and identify key ethical and legal concerns at the end of life. This CNE activity is being offered for 3 contact hours. 7979 PALH 1-014 Monday, May 13 5:30-9 p.m. $59 T333

Grayslake Campus 1 Session R. Kramer

R. Kramer

R. Finegan

ORTHOPEDIC REVIEW Review the rehabilitation and health education needs of the patient with low back pain while using the nursing process as a framework to provide care. This session provides an overview of common conditions and treatments of the extremities and nursing care of the orthopedic patient. This CNE activity is being offered for 3 contact hours. 7975 PALH 1-007 Monday, March 11 5:30-9 p.m. $59 T334

7973 PALH 1-008 Monday, March 18 5:30-9 p.m. $59 T334

WOUND CARE Review the causes of skin breakdown and identify Nursing interventions to minimize pressure ulceration. You will discuss general assessment and management strategies for the treatment of skin breakdown. This session includes hands-on practice and demonstration. This CNE activity is being offered for 6 contact hours.

L. Baker

DIABETES REVIEW Review current methods of monitoring diabetes and the associated Nursing Implications, and identify current diabetic medication guidelines and precautions. You will discuss the role of the nurse in the assessment and care of the diabetic patient in the acute care setting. This CNE activity is being offered for 3 contact hours. 7971 PALH 1-006 Monday, March 4 5:30-9 p.m. $59 T334

RENAL SYSTEM Review the anatomy and physiology of the renal and urinary systems and role of kidneys in regulating fluid and electrolyte balance, acid–base balance, and blood pressure. You will discuss the diagnostic studies used to determine upper and lower urinary tract function, identify factors contributing to upper and lower urinary tract infections (UTIs) and differentiate between the causes of chronic kidney disease and acute and chronic renal failure. This CNE activity is being offered for 3 contact hours.

Grayslake Campus 1 Session D. Mathews

WELLNESS COACHING FOR HEALTHCARE When principles of Health and Wellness coaching are incorporated into the medical model they have shown to improve the quality of life for patients. You will gain an understating of the Wellness Model and how it differs from the Medical Model. If you are a health professional, nurse or social worker you will gain new opportunities to improve the quality of care as well as strengthen daily interaction with patients. This CNE activity is eligible for 2.5 contact hours for nurses and 3.0 CEUs for social workers. 8193 PWEL 1-001 Thursday, April 4 5:30-9 p.m. $59 T323

Grayslake Campus 1 Session M. Hirsch

Certified Nurse Assistant CPR Training

Career & Workforceâ&#x20AC;&#x201D;Professional Development IV THERAPY BASICS (1-0) 1 HOUR Designed for the nurse who needs a review or introduction to IV therapy, this course covers venipuncture techniques along with the care, maintenance, complications, and treatments of peripheral IV catheters, midline and PICC lines, short term percutaneously inserted lines, tunneled catheters, and implanted ports. Students are required to demonstrate these procedures. Class size is limited. The program is approved by the Illinois Nurses Association Continuing Education Unit to award 8.0 contact hours. 8203 VALH 21-001 Grayslake Campus Tuesday, March 5-Tuesday, April 9 6:00-9 p.m. $199 Nursing Lab P. Williams

Certified Nurse Assistant ( CNA) CNA RECERTIFICATION (1-0) 1 HOUR Designed for those who have already completed the Certified Nurse Assistant course and who have successfully completed the Illinois Nurse Aide Examination, but who no longer are listed on the Illinois Nurse Aide Registry. You must first contact the Illinois Department of Public Health (IDPH) at (217) 785-5133 to request a recertification packet. To participate, you must undergo a UCIA criminal background check and have a current 1-Step TB test prior to attending the clinical site. The course will provide recertification of the 21 skills and offer a review for the State Examination. For detailed course information go to http://wpdi.clcillinois.edu/pdf/CNA_recertification_process.pdf Note: Please call our office for an information packet 847 543-2615.

DEMENTIA CARE As the rate of patients with dementia increases, hospitals, assisted living and nursing home staff are more commonly working with these patients and their unique needs. You will gain the insight and skills to effectively work with dementia patients during hospitalization and rehabilitation. This course contains "must-have" information for floor nurses, discharge nurses and mental health professionals. This CNE activity is eligible for 2.5 contact hours for nurses and 3.0 CEUs for social workers.

8042 VALH 10-001 Grayslake Campus Tuesday, March 5-Friday, March 8 9 a.m.-2 p.m. $349 Skills Lab S. Kadera

8194 PWEL 2-002 Wednesday, February 27 5:30-9 p.m. $59 T334

8043 VALH 10-002 Grayslake Campus Wednesday, April 3-Friday, April 5 5:00-10 p.m. $349 Skills Lab P. Zora

Grayslake Campus 1 Session M. Hirsch

EKG INTERPRETATION (1.0-0) 1 HOUR This course provides an overview of the cardiac cycle and normal sinus rhythm. Content covers dysrhythmias of sinus, A-V and atrial origin, conduction defects, ventricular ectopy and bundle branch blocks. Early assessment data and treatment are presented. 8202 VALH 7-001 Grayslake Campus Thursday, April 4-Thursday, May 2 6:00-9 p.m. $199 T334 L. Baker 12

ONLINE CLASS SPANISH FOR MEDICAL PROFESSIONALS This online, instructor-led class will help you practice the basic, practical language skills needed to effectively communicate with your Spanishspeaking patients and their families. Call (847) 543-2615 for access information. 7980 PALH 4-800 Monday, March 14Friday, March 29 $145 ONLINE

ONLINE 1 Session UGot Class

CPR Training HEARTSAVER CPR WITH ADULT, CHILD & INFANT TRAINING This course is designed for the general public and is not intended for healthcare professionals or healthcare students. This is an ideal course for day care providers, teachers, and anyone interested in taking a CPR course. This is an American Heart Association course. Certification is good for 2 years. 7981 PALH 6-001 Thursday, February 21 5:30-8:30 p.m. $55 T323 7982 PALH 6-002 Saturday, April 20 8:00-11 a.m. $55 T323 7983 PALH 6-003 Thursday, May 9 6:00-9 p.m. $55 R230

Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Southlake Campus 2 Sessions S. Frankson

CPR REFRESHER: BLS HEALTHCARE PROVIDER The BLS Healthcare Provider course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals. Current AHA BLS Healthcare Provider certification card is required to attend this course. 7984 PALH 7-001 Friday, February 1 5:00-8 p.m. $55 T323 7985 PALH 7-002 Sunday, February 3 1:00-4 p.m. $55 T323 7986 PALH 7-003 Saturday, March 9 8:00-11 a.m. $55 T323 7987 PALH 7-004 Saturday, April 6 8:00-11 a.m. $55 S305 7988 PALH 7-005 Friday, April 26 5:00-8 p.m. $55 T323

Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Lakeshore Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson

QUESTIONS? CALL (847) 543-2615

Pharmacy Technician CPR BASIC: BLS HEALTHCARE PROVIDER The BLS Healthcare Provider course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner. The course is intended for certified or noncertified, licensed or nonlicensed healthcare professionals. 7989 PALH 8-001 Saturday, January 26 8 a.m.-12 p.m. $65 T323 7990 PALH 8-002 Sunday, January 27 1:00-5 p.m. $65 T334 7991 PALH 8-003 Friday, February 8 5:00-9 p.m. $65 T323 7992 PALH 8-004 Saturday, February 9 8 a.m.-12 p.m. $65 T323 7993 PALH 8-005 Sunday, February 10 1:00-5 p.m. $65 T323 7994 PALH 8-006 Friday, March 1 5:00-9 p.m. $65 T323 7995 PALH 8-007 Saturday, March 2 8 a.m.-12 p.m. $65 T323

Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson

ADVANCED CARDIAC LIFE SUPPORT The ACLS course is designed for medical providers such as physicians, nurses, mid-levels, emergency medical technicians, paramedics, respiratory therapists, and other professionals whose daily occupation requires them to either direct or participate in the resuscitation of a patient, whether in or out of hospital. At the conclusion of the program, participants will be able to recognize the adult in peri-arrest and/or at risk of cardiopulmonary arrest; demonstrate the cognitive and psychomotor skills necessary for resuscitating and stabilizing the adult in respiratory failure, shock, or cardiopulmonary arrest; demonstrate the use of the various airway and oxygen adjuncts and methods for optimum ventilation & airway control; identify normal vs. abnormal cardiac rhythms and the appropriate pharmacologic and electrical therapies; state the indications & dosages of medications used in

cardiopulmonary arrest and the effects on the cardiovascular system; perform techniques to obtain vascular access in adults via intraosseous cannulation using EZIO; and perform advanced skills in the assessment and treatment of cardiopulmonary arrest in the adult patient. Materials are included in the course fee and will be provided prior to class. Student will be expected to come to class having read the materials. Prerequisite: Students must have a valid Healthcare Provider CPR card. 7999 PALH 65-001 Friday, February 22 5:00-9 p.m. & Saturday, February 23 8 a.m.-5 p.m. $225 T323

Grayslake Campus 2 Sessions

S. Frankson

Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson Grayslake Campus 1 Session S. Frankson

7996 PALH 8-008 Saturday, March 23 8 a.m.-12 p.m. $65 S305

Lakeshore Campus 1 Session

7997 PALH 8-009 Friday, April 19 1:00-5 p.m. $65 T323

Grayslake Campus 1 Session

7998 PALH 8-010 Saturday, May 11 8 a.m.-12 p.m. $65 R230

Southlake Campus 1 Session

S. Frankson

Pharmacy Technician Pharmacy Technicians are in demand The U. S. Department of Labor estimates that pharmacy technician jobs will increase 27% over the next six years. With the growing need for pharmaceuticals and a rapidly expanding healthcare field, the timing has never been better to begin a career in the industry. About 71% of pharmacy technician jobs are in retail pharmacies, grocery stores or mass retailers. PHARMACY TECHNICIAN TRAINING (7-0) 7 HOURS CLCâ&#x20AC;&#x2122;s professional Pharmacy Technician Program will put you on the path to a new career. The 105 hours of classroom instruction designed to teach you the fundamentals and practical skills needed to prepare you for entry level work in a pharmacy setting. The program is provided by MK Education and is taught by pharmacy professionals that bring real life experience to the classroom. Program requirements: High school diploma or G.E.D, Adequate knowledge of 9th and 10th grade math (algebra), Proficient in English (verbal and written communication skills), No prior criminal record, 18 years old (some exceptions), Hand to eye coordination and finger agility. Note: All pharmacy technicians must be nationally certified. This course will prepare you for both national certification exams. 8010 VALH 95-001 Monday, February 4Wednesday, May 15 6:00-9:45 p.m. $1499 T332

Grayslake Campus 24 Sessions

8011 VALH 95-002 Saturdays, February 9-May 18 8 a.m.-3:30 p.m. $1499 R102

Southlake Campus 14 Sessions

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

MK Education

Attend a FREE Pharmacy Technician Information Session on Wednesday, January 23, 2013 at 6:00 p.m. in Room V308 at the Southlake Campus in Vernon Hills. Visit www.clcevents.eventbrite.com to register.

Hospitality Event Planning

Career & Workforce—Professional Development

Hospitality BASSET Protect your liquor license and reduce your risk as an alcohol server. Liquor license owners, alcohol sellers and servers learn how to determine servability of patrons, the physical and psychological effects of alcohol, local ordinances of alcohol consumption and driving, Blood Alcohol Concentration, and determination of proper ID's. BASSET is certified by the Illinois Liquor Control Commission, and is required by the Lake County Commission and various other municipalities for facilities licensed to serve and sell alcohol. The course does NOT prepare individuals to be bartenders. Certificates: Effective 12/1/10: Requests from past and current students to replace a BASSET “Certificates of Completion” will be honored for up to three years from the class date. 8019 PHOS 1-001 Saturday, February 2 8 a.m.-12 p.m. $49 T333 8020 PHOS 1-002 Monday, March 4 6:00-10 p.m. $49 T326 8021 PHOS 1-003 Saturday, April 6 8 a.m.-12 p.m. $49 T323 8022 PHOS 1-004 Monday, May 6 6:00-10 p.m. $49 T326

Grayslake Campus 1 Session C. Parr Grayslake Campus 1 Session A. DeMarco Grayslake Campus 1 Session C. Parr Grayslake Campus 1 Session A. DeMarco

BASSET IN SPANISH Proteja su licencia para licores y reduzca el riesgo como servidor de alcohol. Los dueños de licencias para licores, los vendedores y los servidores de alcohol aprenderán a determinar cómo servir a los clientes, los efectos físicos y psicológicos del alcohol, ordenanzas locales sobre el consumo de alcohol y el manejo de autos, la Concentración de Alcohol en la Sangre, y la determinación de identificación apropiada. El programa BASSET está certificado por la Comisión de Control de Licor de Illinois, y es requerido por la Comisión del Condado de Lake y varias otras municipalidades para comercios con licencia para servir y vender licor. Este curso NO enseña a las personas a cómo preparar bebidas alcohólicas. 8023 PHOS 2-001 Monday, April 15 6:00-10 p.m. $49 T323

Grayslake Campus 1 Session J. Alvarez

FOOD SAFETY REFRESHER COURSE Attention certified food service sanitation managers seeking renewal of your five-year Illinois Department of Public Health (IDPH) Food Service Sanitation Manager Certification (FSSMC). This refresher is a condensed version of the 15-hour FSSMC certification course and is for renewal only. You must bring your IDPH license and a #2 pencil to this class. A textbook must be purchased prior to class. 8024 PHOS 3-001 Thursday, March 14 9 a.m.-3 p.m. $60 T333 8196 PHOS 3-002 Monday, May 6 9 a.m.-3 p.m. $60 V326

Grayslake Campus 1 Session J. Alvarez Southlake Campus 1 Session J. Alvarez

ADVANCED MEETING AND EVENT PLANNING (1.5-0) 1.5 HOURS Take your skills to the next level! In this expanded Advanced course, you will go behind the scenes of event planning as well as explore the tricky etiquette and ethical situations that can arise as a planner. By learning to work with vendors and volunteers, plan food and beverage operations, and arrange for entertainment you will gain expertise required to be successful. You will also learn to recognize potential risks while planning events. Through real life application of practical strategies to manage people, property, and goodwill, you will master all that is needed to enhance an event. 8160 PHOS 11-001 Monday, March 11Wednesday, April 10 6:00-9:15 p.m. $249 T323

Grayslake Campus 8 Sessions S. Parnell

RE-CERTIFICACION DE SANIDAD Este curso de 5 horas es requerido por el Departamento de Salud del Estado de Illinois para renovar el certificado de sanidad antes que se expida. El curso cubre los aspectos más importantes para preparar y servir alimentos sanos y la prevención de enfermedades alimenticias. Este curso puede ser tomado en cualquier tiempo dentro de los 5 anos de su certificado. Este curso es solo para personas que desean renovar el certificado que no se ha vencido. Se requiere presentar el certificado vigente el día de clase.

PROFESSIONAL WEDDING PLANNING (1-0) 1 HOUR Learn the necessary steps to plan and organize weddings as a professional. Students will learn about current wedding industry trends, managing client relationships, effective negotiating practices with vendors, and planning a workable budget. Specific etiquette and protocols at various wedding events, such as the rehearsal dinner and ceremony, will also be covered. After taking this class, students will be able to confidently and professionally plan weddings.

8025 PHOS 4-001 Thursday, March 21 4:00-10 p.m. $60 T323

8161 PHOS 12-001 Monday, April 22Wednesday, May 8 6:00-9:15 p.m. $199 T323

Grayslake Campus 1 Session J. Alvarez

Grayslake Campus 6 Sessions S. Parnell

QUESTIONS? CALL (847) 543-2615

Travel and Tourism Real Estate Travel and Tourism The Travel and Tourism courses are offered on the Internet and can be accessed via Blackboard. For more information, go to CLC’s website at clconline.clcillinois.edu.

BUSINESS OF TRAVEL AND TOURISM Begin your journey to a successful career in travel and tourism with a systematic, real-world focused, and comprehensive review of this exciting profession. You will be introduced to basic travel concepts, key sectors for the travel industry, effective practices for selling the travel product, an overview of destination knowledge and use of technology in the travel and tourism industry. This is the first is a series of classes to prepare you to take the Travel Agent Proficiency Certification Exam. 8026 PHOS 20-800 BLACKBOARD Monday, January 28-Sunday, May 19 $349 ONLINE N. Roop

GEOGRAPHY TRAVEL AND TOURISM What’s your geography IQ? Geography literacy is essential for those planning a career in the travel, tourism or hospitality industries. You’ll learn about the world’s most popular destinations and discover unique, lesser known locations. You’ll explore the physical environment, history, language, currency, transportation, accommodations and attractions of key tourist destinations around the world. You’ll also learn how to match clients to destinations, arrange travel itineraries and respond to common requests.This is one of a series of classes to prepare you to take the Travel Agent Proficiency Certification Exam. 8027 PHOS 21-800 BLACKBOARD Monday, January 28-Sunday, May 19 $349 ONLINE N. Roop

GUIDE TO THE CRUISE INDUSTRY Welcome to this exciting introduction to the world of cruising. You will begin your study with a brief history of the amazing evolution of the cruise industry. Learn about the many unique cruise regions around the world, and the ports of call, shore excursions and attractions at different destinations. Explore the many different cruise companies, learn how to read a cruise brochure and a deck plan, how to market, promote, price and book a cruise vacation for individuals or groups. On-board daily routines and activities will be discussed, along with cruise etiquette, tipping, packing and pre- and post-cruise packages. You will also learn what to expect on a day in port and a day at sea. This course can be taken as part of the necessary requirements to earn a CLIA industry professional designation. 8028 PHOS 22-800 BLACKBOARD Monday, February 18-Sunday, May 12 $249 ONLINE N. Roop

TRAVEL AGENT PROFICIENCY EXAM This comprehensive online review will prepare you to be successful on the Travel Agent Proficiency (TAP) Exam. The TAP Exam was developed by The Travel Institute and The American Society of Travel Agents (ASTA) to provide a national standard of entry-level proficiency for travel and tourism professionals. It measures entry-level competency in all aspects of this industry including air, rail and motor coach tours, accommodations, cruises, group tours, destinations, industry technology, sales, customer service and more. Hundreds of practice questions will challenge your industry knowledge. Students must pass the TAP by a score of 75% or higher. Prerequisites: The Business of Travel & Tourism and Geography for Travel and Tourism. Information on the testing options, fees, and score reporting, will be given at the end of the class session. 8029 PHOS 25-800 BLACKBOARD Monday, January 28-Sunday, May 19 $349 ONLINE N. Roop

Real Estate Prepare to be a real estate agent! The College of Lake County is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. A student must meet all the requirements to be able to take the Broker’s or Managing Broker’s Examination given by the State of Illinois.

Broker Requirements PRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements. Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation. In addition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GED recipient) and 21 years of age, or 18 years of age and have two years of college course work. For more information on state requirements, please review www.idfpr.com/DPR/RE/ realmain.asp BROKER PRE-LICENSING TOPICS (5.0-0) 5 HOURS This course, with the Broker Pre-Licensing Applied Principles course (PRLE 3), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. You are required to attend all sessions which include: introduction to the license law and real property; basics of agency, seller and buyer relationships and counseling; local, state and federal laws effecting real estate; brokerage, marketing and advertising; market analysis and appraisal; financing, contracts, independent contractor and employee status, occupational disciplines and business planning. A textbook is required and should be purchased at the CLC bookstore prior to class. 8105 PRLE 2-001 Class meets Thursdays in Room V222 & Tuesdays in Room V340 February 14- March 19 5:30-10 p.m. & Saturdays, February 16March 16 in Room V222 8 a.m.-2 p.m. $699

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Southlake Campus 15 Sessions

W. Paprocki 15

Home Inspection Green Practices

Career & Workforceâ&#x20AC;&#x201D;Professional Development Green Practices

Attend a Real Estate information session on January 31, 2013 at 6 p.m. at the Southlake Campus, room V122. Register online at www.clcevents.eventbrite.com or call (847) 543-2615 for information.

LEED GREEN ASSOCIATE EXAM PREP Acquire the fundamental concepts of green building. Then prepare yourself to take the Green Associate exam and earn the LEED Green Associate credential from the Green Building Certification Institute. The course is intended for design, construction and real estate professionals, building owners, or anyone who wants to develop their knowledge in this area. You will examine case studies of LEED certified building projects, concepts of integrated design, third-party verification and the LEED administration process. Kelly Gearhart, your instructor, holds the designations LEED AP B+C and LEED AP O+M, and will answer your questions in the online discussion.

BROKER PRE-LICENSING TOPICS HOME STUDY (5-0) 5 HOURS Home study is an option for completing 75 hours of the broker pre-licensing curriculum (course code PRLE 02). Students who select this option must complete and submit assignments that fulfill the class time requirement. The course is self-paced and students correspond with the instructor through email and phone as needed. This allows students the freedom to complete the approved classes without having to attend regular class meetings. Home Study students are required to come to the Grayslake campus only to take the final exam. Students must purchase the Home Study version of the Real Estate Broker PreLicensing course in the CLC Bookstore.

8156 PTEC 50-800 ONLINE Monday, February 4-Friday, March 29 $695 ONLINE U Got Class

8106 PRLE 2-981 Home Study Monday, January 28-Friday, March 15 $699 HOME W. Paprocki 8107 PRLE 2-982 Home Study Monday, April 1-Friday, May 17 $699 HOME W. Paprocki

BROKER PRELICENSING PRINCIPLES (1.0-0) 1 HOUR This course, with the Broker Pre-Licensing Topics course (PRLE 2), fulfills the new education requirements for obtaining an Illinois Real Estate Broker license. This interactive course includes role play, situations, case studies and demonstration examples. You are required to attend all sessions, which include: listing presentations, buyer representations, agency disclosures, purchase agreements, handling offers, negotiating, market analysis, closing costs, escrow money, fair housing, and anti-trust. A textbook is required and should be purchased at the CLC bookstore prior to class. 8108 PRLE 3-001 Southlake Campus Class meets 3 Sessions Thursday, February 7 In Room V222 & Tuesday, February 12 in Room V340 5:30-10 p.m. & Saturday, February 9 in Room V222 8 a.m.-2 p.m. $199 W. Paprocki 8109 PRLE 3-002 Southlake Campus Class meets 3 Sessions Thursday, April 4 in Room V222 & Tuesday, April 9 in Room V340 5:30-10 p.m. & Saturday, April 6 in Room V222 8 a.m.-2 p.m. $199 W. Paprocki 16

Home Inspection HOME INSPECTION (4.0-0) 4 HOURS This pre-licensing course is approved by the Department of Banks and Real Estate and covers the major elements of home inspection. Successfully completing this 60-hour course allows individuals to take the Illinois state exam. Students should be aware that to open their own Home Inspection business, there are additional costs to consider such as insurance and equipment. The State requires all 60 hours of instruction. For additional information, please call (847) 5432615. A textbook is required and is available for purchase at the CLC Bookstore. 8110 PRLE 40-001 Southlake Campus Tuesdays, February 19-April 16 15 Sessions 6:00-10 p.m. $699 V336 T. Fisher

Attend a free Home Inspection information session on February 5, 2013 at 6pm at the Southlake campus, room V340. Register online at www.clcevents.eventbrite.com or call (847) 543-2615 for information.

LEED ACCREDITED PROFESSIONAL (AP) + ÂŠ BUILDING DESIGN (BD) & CONSTRUCTION Discover the real-world application of Green Building Design and Construction practices on LEED projects. Prepare yourself for the LEED AP+BD&C accreditation exam that (after passing) will allow you to operate as a successful LEED practitioner on and off job sites. The LEED Rating System is the industry leader in Green Building Design and Construction, and has driven market transformation in both the public and private sectors over the past decade. This innovative system is continually evolving to providing guidelines for specifying, designing, building and tracking sustainable best practices for site, water, energy, material and indoor air quality. As a result, numerous building codes such as the International Green Construction Code follow many of the LEED principles, and Federal Agencies along with many corporate policies mandate LEED certification to provide the environmental, economic and social benefits that these buildings have proven to possess. You will learn the tools, knowledge and materials necessary to pursue new opportunities in the growing green field as a LEED AP+ BD&C accredited professional ready to work on the next billion square feet of LEED Certified commercial space! 8157 PTEC 51-800 ONLINE Monday, February 4-Friday, March 29 $795 ONLINE U Got Class The LEED courses are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847)543-2615 or email professionalworkshops@clcillinois.edu.

QUESTIONS? CALL (847) 543-2615

Industry and Safety Truck Driving Industry and Safety FLAGGER CERTIFICATION Prepare for your first day on the job by familiarizing yourself with the essential issues of worker safety and work zone traffic control. The National Safety Council’s Flagger Training Programs are nationally recognized and meet or exceed both the MUTCD (Manual on Uniform Traffic Control Devices) guidelines and the ANSI standard ISEA-107-1999 to keep your crew and motorists safe. This course is designed for the novice flagger working a 1-to-2 person operation seeking training and certification. Experienced flaggers should take the course for credential renewal. All certification and material fees are included. 8034 PSFT 1-001 Saturday, March 9 8 a.m.-12 p.m. $125 T332 8035 PSFT 1-002 Saturday, March 23 8 a.m.-12 p.m. $125 T333 8036 PSFT 1-003 Saturday, April 13 8 a.m.-12 p.m. $125 T333

Grayslake Campus 1 Session J. Lewis Grayslake Campus 1 Session

Get on the road to a better career! You can begin a new career as a professional truck driver. The U. S. Department of Labor states that the field continues to grow. The need for professional drivers is anticipated to grow to over 100,000 by 2014. The economic implications will not only impact the local economy but the nation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL) exams. Training provided by Eagle Training Services. Job placement assistance provided! Eligible for Veteran’s Benefits. For more information, visit wpdi.clcillinois.edu/truck or call (847) 543-2615.

J. Lewis Grayslake Campus 1 Session J. Lewis

FORKLIFT OPERATOR TRAINING Forklift Operator training provides participants with knowledge and skills to operate a powered industrial truck (forklift) in a safe and professional manner. Training combines formal classroom instruction, practical hands-on training, and evaluation of workplace performance. Training is held at Equipment Depot, 1014 Progress Drive in Grayslake. 7572 PSFT 30-001 Tuesday, December 18 8 a.m.-12 p.m. $125 EQDP

Truck Driving

Equipment Depot 1 Session J. Colangelo

8037 PSFT 30-002 Tuesday, January 15 8 a.m.-12 p.m. $125 EQDP

Equipment Depot 1 Session

8038 PSFT 30-003 Tuesday, February 198 a.m.-12 p.m. $125 EQDP

Equipment Depot 1 Session

8039 PSFT 30-004 Tuesday, March 19 8 a.m.-12 p.m. $125 EQDP

Equipment Depot 1 Session

8040 PSFT 30-005 Tuesday, April 16 8 a.m.-12 p.m. $125 EQDP

Equipment Depot 1 Session

J. Colangelo

TRUCK DRIVER (CDL) (10-0) 10 HOURS Truck Driver Training will prepare students for a career as a commercial truck driver. The course will provide students with the knowledge and skills to prepare for the state-issued Commercial Drivers License (CDL-A) exams, including the permit test, pre-trip inspection test, skills tests, and road tests. Students will learn CDL laws, use of controls, safe driving techniques, and defensive driving. The course includes classroom instruction, and behind-the-wheel training. Students will take practices tests designed to prepare them for the CDL permit exam. Prerequisites: Students must have a valid Illinois Drivers License Class “D” or above. They may not have committed a serious traffic violation in a commercial motor vehicle within the past 12 months. Students must provide a copy of their Motor Vehicle Report (MVR) from the Secretary of State’s Office prior to enrollment. Students must not have any physical limitation which affects their driving ability and have use of all their limbs, both eyes, corrected or not, and not be legally deaf. Students currently on bond or parole are not eligible for the program. Because all CDL testing is conducted in English, students must be able to speak, read, write and understand English. 8012 PCDL 1-001 Monday, January 14Friday, February 8 7:30 a.m.-4 p.m. $4,100 T334

Grayslake Campus 20 Sessions

8013 PCDL 1-002 Monday, February 11Friday, March 8 7:30 a.m.-4 p.m. $4,100 T334

Grayslake Campus 20 Sessions

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

J. Clark

8014 PCDL 1-003 Monday, March 11Friday, April 5 7:30 a.m.-4 p.m. $4,100 T334 New Weekend Format! 8015 PCDL 1-004 Saturday, April 6Sunday, June 9 7:30 a.m.-4 p.m. $4,100 T334 8016 PCDL 1-005 Monday, April 8-Friday, May 3 7:30 a.m.-4 p.m. $4,100 T334

Grayslake Campus 20 Sessions J. Clark Grayslake Campus 20 Sessions J. Clark Grayslake Campus 20 Sessions J. Clark

This course is held in the evening. 8017 PCDL 1-006 Grayslake Campus Monday, May 6-Friday, June 28 40 Sessions 5:00-9 p.m. $4,100 T334 J. Clark

Register to attend a FREE Information Session on Wednesday Evenings, December 19, 2012, January 30, February 27, March 27, April 24 and May 22, 2013 in Room T334 on the Grayslake Campus at 6:00 p.m. To register for an info session, visit www.clcevents.eventbrite.com or call (847) 543-2615 for information.

J. Clark 17

Aviation Public Safety & Security

Career & Workforce—Professional Development

Aviation Start a career path that’s really taking off! “The airline industry is on the brink of what’s predicted to be the biggest surge in pilot hiring in history…Boeing has forecast a need for 466,650 more commercial pilots by 2029 an average of 23,300 new pilots a year.” (USA Today) Airlines employed almost 6,000 more people in May 2012 than they did in May of last year, according to statistics released by the U.S. Department of Transportation.

Public Safety Attend a FREE Private Pilot Ground School Information Session on Wednesday, January 16, 2013 at 6:00 p.m. in room T332 at the Grayslake Campus. Visit www.clcevents.eventbrite.com to register or call (847) 543-2615 for information.

NEW! PRIVATE PILOT GROUND SCHOOL Private Pilot Ground School is the first step to becoming a pilot and gaining the knowledge needed to begin a career in the aviation industry. Course content includes: • FAA Regulations • Weather • Radio communications and navigation • Flight Safety • Aircraft components • Aerodynamics • Airspace and airport logistics • Emergency procedures Upon completion of this course, you will be prepared for the FAA Private Pilot Knowledge Test. Students who successfully pass the FAA test will also have the option of referral to a certified flight schooål in pursuit of a Private Pilot License. 8018 PTEC 70-001 Wednesday, January 30Wednesday, May 15 6:00-9 p.m. $499 T333

Grayslake Campus 15 Sessions J. Senft

COMMUNITY SERVICE OFFICER (3-0) 3 HOURS Train for a position in a police department as a Community Service Officer (CSO). This non-sworn position augments police departments with uniformed civilian personnel authorized to operate police vehicles, issue parking tickets, control traffic, handle motor vehicle accidents, and handle animal complaints. Note: To be employed as a CSO, individuals must meet department standards which minimally include: 21 years or older, High School Diploma, have a valid Illinois Driver license with a clean driving record, have no criminal history, pass a department written exam and interview. Criteria for employment are set by individual law enforcement agencies. 8000 PCJI 1-001 Monday, March 25Friday, March 29 8 a.m.-5 p.m. $349 T332

Grayslake Campus 5 Sessions STAFF

Security SECURITY OFFICER BASIC TRAINING (1.5) 1.5 HOURS Prepare yourself for a career in the security field as an unarmed security guard. You will earn state certification and be eligible for employment with a certified agency under the Illinois Private Detective, Private Security and Private Alarm Act by successfully completing this 20-hour Basic Training program. Learn the security code of ethics, public and human relations, Illinois Criminal code, fire and accident prevention, patrol procedures, liabilities, report writing, use of force, and search and seizure procedures.

8006 PPSI 5-001 Monday, February 11Friday, February 15 6:00-10 p.m. $199 T323 8007 PPSI 5-002 Monday, May 6Thursday, May 9 10 a.m.-3 p.m. $199 T334

Grayslake Campus 5 Sessions R. Tapkowski Grayslake Campus 4 Sessions R. Tapkowski

PRIVATE INVESTIGATION Discover the art of investigation and learn what it takes to begin your career as a “private eye.” Obtain the skills and knowledge needed to go to work for a private detective agency by exploring the topics of surveillance, interrogation, evidence analysis and report writing. Prepare for the investigations you will be likely to take on including missing persons, civil disputes, retail theft, arson, terrorist threats and more. Gain a deeper understanding of the legalities involved in this field by studying the terminology and application of the Illinois Criminal Code and the mandates of the Illinois Department of Financial and Professional Regulation. The instructor’s own experiences through a 30-year career in law enforcement and as a P.I. provide students with real-life case studies and trusted expertise. This 20-hour course will certify you for employment with a licensed agency in the State of Illinois, but will NOT prepare you to take the Illinois Private Detective License exam. 8009 PPSI 20-001 Tuesday, Wednesday, & Thursday March 5-14 6:30-10 p.m. $249 T334

Grayslake Campus 6 Sessions R. Tapkowski

QUESTIONS? CALL (847) 543-2615

Teacher Education Firearms Re-Qualification Current Armed Security Officers may complete their annual weapon re-qualification per Illinois State requirements by attending the last two days of the Security Officer Firearms Training course (PPSI 6). The first day is a review with the second day of the course will be held at a local firing range. Participants that are Illinois residents must have a valid Illinois Firearm Identification Card, and a valid PERC card. Enrollment for this program is by department consent; please call the department at (847) 543-2615 for more details.

SECURITY OFFICER FIREARM TRAINING (1.5) 1.5 HOURS If you have completed the 20-hour basic security officer course or possess a current PERC card, you may be ready to gain employment as an armed security guard. As mandated by the Illinois Private Detective, Private Security, and Private Alarm Act, you will learn the legal use of firearms, liability while armed, take a firearms safety test, and qualify at the firing range. A current Illinois Firearm Identification Card (FOID) is mandatory to receive firearms training. Prerequisites: Security Officer Basic Training course or current PERC, and valid FOID card. Exception: Non-Illinois Residents: If your state does not require you to have a Firearm Identification Card (FOID) we will accept your valid PERC as proof of eligibility. Please call the department at 847-5432615 for more information. 8008 PPSI 6-001 Grayslake Campus Monday, April 8-Friday, April 12 5 Sessions 6:00-10 p.m. $249 T335 R. Tapkowski

Teacher Education Online teaching Series at a discount! ONLINE TEACHING SERIES From building an online course to improving an existing online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, this certificate will give you both the fundamentals of teaching online. Additionally, it will cover the most advanced tips and techniques in the business. This series is comprised of three one-week courses: Advanced Teaching Online, Designing Online Instruction, and Building Online Communities in Cyberspace. 8154 PTCH 94-800 ONLINE Monday, February 11-Friday, April 19 $495 ONLINE U Got Class

DESIGNING ONLINE INSTRUCTION Learn about the online instructional environment, envisioning your online course, developing a web course, phases of design and development, design guidelines and more. Discover the principles behind the adoption of technology innovation and the nature of the online learning environment. Then get tips for planning your online course, identifying resources and design guidelines. Discuss the phases of design and development and models, motivating studentstudent interaction and managing interaction. Get the latest information on copyright issues, assessment and evaluation. Your instructor is co-author of the book "Faculty Guide to Moving Teaching and Learning to the Web." 8151 PTCH 92-800 ONLINE Monday, February 11-Friday, February 15 $195 ONLINE U Got Class

ADVANCED TEACHING ONLINE In the 21st century, half of all learning will be online. The opportunities are tremendous for teaching online. Discover how to plan, develop and teach an online course. Take home a ten step model for developing your online course. Experience one of the most advanced online classrooms for teachers. Learn how to create online audio lectures with slide shows. Find out how self quizzes enhance learning. Engage in online discussion with other teachers. An instructorâ&#x20AC;&#x2122;s book, "Advanced Teaching Online," is included.

BUILDING ONLINE COMMUNITIES In the online classroom, knowledge is often generated through the relationships and interactions among participants. Come learn how to create an online community with the foremost authorities and authors of the popular book with the same title as this course. Acquire a new understanding of redefining community in cyberspace. Find out the importance of a learning community. Learn about dialogue as inquiry, negotiating discussion guidelines and intergroup and other forms of collaboration.

8153 PTCH 91-800 ONLINE Monday, April 15-Friday, April 19 $195 ONLINE U Got Class

8152 PTCH 93-800 ONLINE Monday, March 11-Friday, March 15 $195 ONLINE U Got Class

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Teacher Education

Career & Workforce—Professional Development

ICTS TAP TEST PREP This course is offered on the Internet and can be accessed via Blackboard. For more information, go to CLC’s website at clconline.clcillinois.edu. Sharpen your skills for the ICTS Test of Academic Proficiency (TAP)! This course will help you become prepared to take the TAP (administered by the Illinois Certification Testing System) by reviewing and analyzing questions in reading comprehension, grammar and writing concepts. You will practice responses to writing prompts. The practice and review of math concepts will include interpreting graphs and charts and solving algebra, geometry, and word problems. 8120 PTCH 35-800 BLACKBOARD Monday, February 11-Friday, March 22 $229 ONLINE M. Donehoo

METHODS FOR TEACHING ADULTS This program is your invitation to teach others in-person. Join in one of the more important functions in life - passing on knowledge and skills to others. It is both an opportunity and a responsibility. Whether you want to teach others or currently teach others, in any setting, either formally or informally, this course is for you. We will give you both the fundamental and advanced information to improve your teaching. Your lead instructor is the author of "How to Teach Adults," the best-selling book on the subject. The ebook version is included in the course. 8150 PTCH 90-800 ONLINE Monday, February 4-Friday, March 29 $295 ONLINE U Got Class

Non-Blackboard Options These are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email professionalworkshops@clcillinois.edu. All the classes listed below run from February 11 to April 26 and cost $199. They offer between 30 and 45 CPDUs each. For complete class details and descriptions, please visit wpdi.clcillinois.edu/professional/teacher.asp READING FUNDAMENTALS Reading 1: Introduction to Scientific Research PTCH 60-800 – Class number 8121 Reading 2: Foundation for Effective Reading Instruction PTCH 60-801 – Class number 8123 Reading 3: Effective Evaluation and Assessment PTCH 61-800 – Class number 8124 STRATEGIES FOR DIVERSE LEARNING NEEDS Talented and Gifted Education: Working with High Achievers PTCH 62-800 – Class number 8125 Educational Assessment: Assessing Student Learning in the Classroom PTCH 63-800 – Class number 8126 Learning Disabilities PTCH 68-800 – Class number 8146 Teaching Elementary Math Conceptually PTCH 69-800 – Class number 8147 Why DI? An Introduction to Differentiated Instruction PTCH 71-800 – Class number 8149 SOCIAL, EMOTIONAL AND BEHAVIORAL ISSUES IN EDUCATION Attention Deficit Disorder PTCH 65-800 – Class number 8128 Autism and Aspergers Disorder PTCH 65-801 – Class number 8129 Behavior is Language: Strategies for Managing Disruptive Behavior PTCH 64-800 – Class number 8127 Child Abuse PTCH 65-802 – Class number 8130 Drugs and Alcohol in Schools PTCH 65-803 – Class number 8131 Harassment, Bullying, and Cyber-Intimidation PTCH 65-804 – Class number 8132 Inclusion PTCH 65-805 – Class number 8133 Teaching Diversity PTCH 65-806 – Class number 8141 Traumatized Children PTCH 65-807 – Class number 8142 Violence in Schools PTCH 65-808 – Class number 8143 Advanced Classroom Management PTCH 65-809 – Class number 8144 Understanding Aggression PTCH 67-800 – Class number 8145 Ethics and Safety in Education PTCH 70-800 – Class number 8148

QUESTIONS? CALL (847) 543-2615

Personal Success Program Personal Success Program The Personal Success Program (PSP) offers a variety of vocational skills courses to meet the needs of students with mild to moderate cognitive impairment. Students 18 years and older who are not able to meet the entrance requirements for traditional college level courses are eligible. The focus is on gaining vocational skills to acquire entry-level employment. Many classes have a content expert and a special education teacher. The curriculum is designed to be delivered at a level and pace that is appropriate to the needs of each student. Courses are offered at the Grayslake Campus and Southlake Campus - Vernon Hills. CAREER EXPLORATION Explore the world of work with such topics as getting and keeping a job, employment readiness, time management skills, getting along with co-workers and supervisors, team building, career exploration, job searching techniques, completing an application, resume and interviewing skills. This program is the core of the personal success program and is required for first time participants. 8158 PPSP 1-001 Tuesday, February 12Thursday, May 16 1:30-2:25 p.m. $425 T323

Grayslake Campus 26 Sessions G. Johnson

KEYBOARDING SKILLS II Progress to the next level of speed and accuracy as you continue to work at your own pace in this next level keyboarding class. You can review what you learned in the first class and start where you left off in Keyboarding I. 8159 PPSP 6-001 Wednesday, February 13Wednesday, May 15 12:30-2:30 p.m. $425 V234

FOOD SERVICE SKILLS I Learn the basic skills required for entry-level food service occupations. Participate in a hands-on learning environment in the following areas: basic sanitation, safe food handling and storage, safety issues, and basic food preparation. At the completion of the course you will know basic food sanitation principles, identify kitchen equipment and what it is used for and understand measurement as it relates to cooking. 8258 PPSP 3-001 Thursday, February 14Thursday, May 16 2:30-4:30 p.m. $425 T323

Grayslake Campus 13 Sessions G. Johnson

COMPUTER SKILLS Build confidence using personal computers. In this hands-on class, you will learn basic workplace computer skills including how to create and save folders and files, sending and receiving emails, creating basic documents-letters, memos, and spreadsheets. 8189 PPSP 10-001 Thursday, February 14Thursday, May 16 10:00-11:55 a.m. $425 T338

Grayslake Campus 13 Sessions A. Beard

CHILDCARE SKILLS II: A CTIVITIES FOR PRESCHOOLERS Make childcare fun for the little ones in your care as well as educational. You will, develop educational, safe and age appropriate activities for children for preschool age children. Activities in the areas of fine and gross motor skills, music, reading, listening, math, science, and self-help skills will be explored. 8195 PPSP 12-001 Tuesday, February 12Thursday, May 16 12:30-1:25 p.m. $425 T323

Grayslake Campus 26 Sessions

NEW!

PET CARE I Are you a cat or dog lover? By taking the Pet Care I course, you will learn how your ability in caring for animals can turn into a successful career. Gain a better understanding of pet health, development and nutritional needs. Learn training techniques to promote good behavior and obedience, and learn fun activities that you can enjoy with pets. Also, discover the great number of job opportunities that exist in the pet care industry. This class is designed to prepare students for entry-level employment in pet care. Some of the jobs that students might consider upon completion include: dog bather/groomer assistant, dog walker, pet sitter, or employment at a pet store or animal shelter. 8197 PPSP 20-001 Wednesday, February 13Wednesday, May 15 2:30-4:30 p.m. $425 V232

Southlake Campus 13 Sessions A. Wienckowski

NEW! RETAIL SKILLS I No matter what your interests are, there is a job for you in the retail industry. From video games and electronics, to fashion, sports, and food, our area has an abundance of exciting retail stores that need new employees all year round. By taking Retail Skills 1, students will learn some of the key elements that stores are looking for in new hires. The course will teach students about providing excellent customer service, working in a team, and resolving problems on the job. Students will also be introduced to the concepts of sales and merchandising, inventory management, and the typical store layouts and organizational structures of major U.S. retail companies. 8191 PPSP 25-001 Wednesday, February 13 Wednesday, May 1 10 a.m.-12 p.m. $425 V222

Southlake Campus 13 Sessions G. Johnson

G. Johnson

Southlake Campus 13 Sessions A. Beard

Attend a Personal Success Program information session on January 14, 2013 at 6:30 p.m. at the Southlake Campus, room V120. Register online at www.clcevents.eventbrite.com or call (847) 543-2615 for more information.

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION.

Online Classes

Career & Workforce—Professional Development

Online Courses Professional Convenient Affordable Learn a new skill or improve existing ones with interactive online courses for the most in-demand topics. Pick the learning style that best suits your needs! Take online courses anywhere and when it’s most convenient for you. A small sample of the course topics offered through Continuing Professional Development:

Computer skills • Workplace skills such as keyboarding • Microsoft Word, Excel, PowerPoint and Access • Adobe Photoshop, Dreamweaver, Illustrator and InDesign • Certification Prep • Database design and management

Green Technology • Going Green at Work • Purchasing Green

Business skills • Communication • Management • Workplace Writing • Working with Difficult People

Sales and Marketing • Effective Selling • Designing Websites • Internet Marketing • Writing Persuasive Text

Online courses provided by Learning Style Preference: Instructor-led: Patient, experienced professionals lead instruction. Learn from the comfort of your computer.

Complete flexibility: Course work is completed independently based on your schedule. Work when you want, where you want.

Course Provider: Instructor-led Courses • Hundreds of engaging courses • Most courses meet for 6 weeks (12 lessons) • Classes start every month • Start as low as $99

Self-paced Tutorials • Hundreds of self-paced courses • Start when you want • Self-directed courses – you set the pace • Range from $99 – 399

Online Courses for Educators Additional online courses for educators (offered through VESi) are convenient, affordable, and effective. Earn CPDUs for as little as $199 per course. Complete Educator Online course listing on page 20. 22

See pages 2 and 3 for additional UGotClass Online classes for those seeking specific business skills. Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visit wpdi.clcillinois.edu/professional/online. QUESTIONS? CALL (847) 543-2615

Illinois Small Business Development Center Visit: wpdi.clcillinois.edu/sbdc Call: (847) 543-2033 Email:illinoisSBDC@clcillinois.edu

START STRONG. STAY STRONG. GROW STRONG. Starting or growing a small business is exciting; you don’t have to go it alone! Let the experts at the IL Small Business Development Center (IL SBDC) guide you to success.

IL SBDC’s services include: • FREE one-on-one business advising and coaching with noted experts • Assistance in developing business plans and financial statements • International Trade consulting services • Aid in forming strategic marketing plans • Support in securing loans with local lenders and service providers • Spanish-speaking advisors and workshops available • Interactive, low-cost workshops. Complete course descriptions and information are on the following pages.

The IL SBDC assists Lake County small business owners start and grow businesses through workshops and FREE one-on-one advising sessions. The IL SBDC is your trusted business advisor, resource and partner in the success of your business. The IL SBDC has assisted small businesses grow and succeed for over a quarter of a century.

The Illinois Small Business Development Center (IL SBDC) is funded in part through a cooperative agreement with the Illinois Department of Commerce & Economic Opportunity, the U.S. Small Business Administration, and the College of Lake County. All SBA programs are extended to the public on a nondiscrimination basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.Please contact the center at (847) 543-2033 or TDD: (847) 223-0134.

Small Business Workshops Accounting & Finance

Legal Aspects of Business Ownership PROTECTING YOUR BUSINESS, YOURSELF AND YOUR ASSETS Business owners and those going into a business venture will be provided with important information concerning significant issues that must be considered by every business venture. Consideration and resolution of those issues in an appropriate manner for each business venture builds a solid foundation for growth and success. The series will afford participants with insight into each issue and an opportunity to discuss each of them with experienced business advisors.

FORMATION OF BUSINESS Partner, capital requirements, type of entity and circle of advisors 8218 TBSM 46-001 Wednesday, February 6 6:30 p.m.-8 p.m. $10 Room V232

Southlake Campus 1 Session

Southlake Campus 1 Session Ginsburg/Saunders

INTELLECTUAL PROPERTY / PROTECTION Confidentiality Agreements, Non-Compete Agreements, Work for Hire, and Ownership/Protection 8220 TBSM 46-003 Wednesday, March 6 6:30 p.m.-8 p.m. $10 Room V232

8223 TBSM 46-006 Wednesday, April 17 6:30 p.m.-8 p.m. $10 Room V232

Southlake Campus 1 Session

Southlake Campus 1 Session Ginsburg/Saunders

MERGERS & ACQUISITIONS & OTHER GROWTH STRATEGIES Stock Transactions, Assets Transactions, and Financing [Raising Capital, Outside Investors, Banks & other Lenders] 8224 TBSM 46-007 Wednesday, May 1 6:30 p.m.-8 p.m. $10 Room V232

Southlake Campus 1 Session Ginsburg/Saunders

CONTINUITY PLANNING / STRATEGY Partners, Family Members, and Third Parties 8225 TBSM 46-008 Wednesday, May 15 6:30 p.m.-8 p.m. $10 Room V232

Southlake Campus 1 Session Ginsburg/Saunders

EMPLOYEES VS. INDEPENDENT CONTRACTOR Employment Agreement, Employee Handbooks, Employee Benefits-Deferred Compensation, and Outside Contractors

PROTECTING YOUR ASSETS Estate Planning, Creditor Planning/Asset Protection, and Reducing Exposure to Personal Liability

8221 TBSM 46-004 Wednesday, March 20 6:30 p.m.-8 p.m. $10 Room V232

8226 TBSM 46-009 Wednesday, May 29 6:30 p.m.-8 p.m. $10 Room V232

Southlake Campus 1 Session Ginsburg/Saunders

THIRD PARTY RELATIONSHIPS Purchase Orders, Contracts, Leases – Real Estate, Equipment, Loans, Sales Orders/Terms and Conditions, and Distribution Agreements 8222 TBSM 46-005 Wednesday, April 3 6:30 p.m.-8 p.m. $10 Room V232

Southlake Campus 1 Session Ginsburg/Saunders

7852 TBSM 20-001 Tuesday, March 19 & Thursday, March 21 6 p.m.-10 p.m. $150 Room T338

Grayslake Campus 2 Sessions Wall

Ginsburg/Saunders

BUY-SELL AGREEMENTS Shareholder, partnership, LLC operating agreement 8219 TBSM 46-002 Wednesday, February 20 6:30 p.m.-8 p.m. $10 Room V232

IMPORT AND EXPORT Customs, Free Zones, and Controls/Classification

QUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTION This class is designed for users who have less than six months’ experience working with QuickBooks. Topics include setup of new files, processing banking, accounts receivable and accounts payable transactions, reconciliation of bank and credit card accounts and running basic financial reports. Prerequisites: Able to use Microsoft Windows products.

Southlake Campus 1 Session Ginsburg/Saunders

7853 TBSM 20-002 Tuesday, April 23 8 a.m.-5 p.m. $150 Room T338

Grayslake Campus 1 Session Wall

QUICKBOOKS - MODULE 2 - INTERMEDIATE In this QuickBooks Module you will learn to analyze financial data to better understand your business; how to create and customize reports; how to track and pay sales tax; and payroll functions including setting up payroll, overview of payroll tracking and payment process for payroll taxes. 7854 TBSM 21-001 Tuesday, April 30 6 p.m.-10 p.m. $100 Room T338

Grayslake Campus 1 Session Wall

Start-Up & Business Planning VETERANS EXPLORING FRANCHISE OWNERSHIP Did you know that there are strong parallels between military experience and franchising? Both run on systems and processes, and offer extensive training and support. This educational workshop is for veterans only-- transitioning, retiring or unemployed, who are looking for honest, accurate information about franchise ownership in order to make an informed decision about their future. Franchises are small businesses that create JOBS and over 400 franchisors offer discounts for veterans because they want YOU. Learn what questions to ask; how to evaluate franchise opportunities, and what funding options are available. 8208 TBSM 47-001 Wednesday, March 13 7 p.m.-9 p.m. $30 Room V308

Southlake Campus 1 Session Pollock

Small Business Workshops EXPLORING FRANCHISE OWNERSHIP This workshop will help you understand the pros (and even the cons) of franchise ownership. There are thousands of concepts to choose from, as well as different business models, and the legal and financial aspects to consider and this presentation will cover them all. We’ll also talk about how the Federal Trade Commission protects franchise owners, how to read Franchise Disclosure Documents, what questions to ask, and we’ll discuss which concepts have proven to be recession resistant. 8209 TBSM 48-001 Thursday, April 25 7 p.m.-9 p.m. $30 Room V308

Southlake Campus 1 Session Pollock

Marketing & Sales WEB-BASED SOCIAL MARKETING Take your sales and promotional materials and migrate to a successful online business marketing campaign. Integrate online Social Media profiles to your website content to reach your ideal online prospects. Learn how to automate your message for more effective distribution and open and clickthrough rates. The primary focus of this session will be Twitter, Facebook and LinkedIn. Last session will be hands-on in a computer lab. 8228 TBSM 24-001 Thursday, April 4 – 18 6:30 p.m.-9:30 p.m. $150 Room T326

Grayslake Campus 3 Sessions

8199 TBSM 54-002 Thursday, April 18 8 a.m.-10 a.m. $35 Room T326 8198 TBSM 54-001 Tuesday, March 12 12 p.m.-2 p.m. $35 Room V340

Grayslake Campus 1 Session Bailen Southlake Campus 1 Session Bailen

Soto

EFFECTIVE SOCIAL SEARCH FOR SMALL BUSINESS Improve your search engine results by using primary and second tier Social Media networks, effective keyword placement and hot spot technology to gain higher website and Social Media network rankings. This series will study the ever-increasing influence of Social Media profile content to a company or individual brand’s visibility in search results. Last session will be hands-on in a computer lab. 8229 TBSM 25-001 Thursday, May 2 – 16 6:30 p.m.-9:30 p.m. $150 Room T326

BRAND STRATEGY FOR SMALL BUSINESSES Learn how to develop a powerful brand for your business. The session includes many examples and applications and teaches the guiding principles that will enable you to build your brand and leverage your marketing dollars to go further and work harder.

Grayslake Campus 3 Sessions Soto

Employee & Human Relations RETIREMENT PLANS FOR BUSINESS OWNERS & EMPLOYEES This seminar will show small business owners how to create a tax efficient strategy to accumulate wealth and protect themselves and their business. Topics include: tax qualified retirement plans for you and your employees, how to retain employees through voluntary benefits, how your business can fund your retirement and how to pass your business on to family and/or employees. 8206 TBSM 80-001 Wednesday, February 27 7 p.m.-8:30 p.m. $25 Room T326

Grayslake Campus 1 Session

8207 TBSM 80-002 Thursday, April 4 7 p.m.-8:30 p.m. $25 Room V308

Southlake Campus 1 Session

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

Alagheband

International Trade EXPORT DOCUMENTATION, INCOTERMS, LETTERS OF CREDIT, AND DOCUMENTATION FLOW This workshop is designed for exporters, shippers and manufacturers required to create export documentation and interact with freight forwarders. Gain knowledge on export documentation, Incoterms, letters of credit and foreign trade agreements. Topics presented: Letters of Credit: its purpose and the application process from selecting a bank and forwarder to collecting your payment; Incoterms: its definitions and an upper level discussion on its pros and cons, terms and conditions, freight payment terms and how routed cargo affects your company; Free Trade Agreements: how NAFTA affects US exports and how you can use it; discussion about World Trade Organization; U.S. Embassies/Consulates; country of origin. Benefits of Controlling your Exports: learn the foreign market you are shipping to and take more market share by gaining knowledge of the shipping process. 8227 TBSM 88-001 Wednesday, February 6 8 a.m.-12 p.m. $89 Room V328

Southlake Campus 1 Session Vajmakovich

GLOBAL LOGISTICS AND COMPLIANCE This program will provide an overview of export controls and regulations mandated by agencies of the Federal Government and will discuss Export Shipping Documentation, Harmonized Tariff, and Global Shipping and Distribution Strategies. 8212 TBSM 95-001 Tuesday, March 12 1 p.m.-4 p.m. $50 Room V328

Southlake Campus 1 Session Frantz

Alagheband 25

Small Business Workshops DESIGNING A GLOBAL FRIENDLY WEBSITE Your organization’s website is often the first point of contact for prospects and customers. To be successful, your website’s information architecture should form the critical infrastructure needed for all possible, future website development, including but not limited to: • Desktop, tablet and mobile devices • Social media integration (Twitter, Facebook, LinkedIn, etc.) • Globalization • Search engine visibility • Video and other rich media Learn the fundamental building blocks, concepts, terms and best practices involved in designing a professional, usable, and findable website…no matter how technology evolves. This workshop is designed for beginners and experts alike. Discussions to include: information architecture and navigation systems, website designs, elevating your company's global image, and marketing to various cultures. 8230 TBSM 89-001 Wednesday, April 3 8 a.m.-12 p.m. $89 Room V336

Are you a new business owner or ready to launch a business? Local business experts will provide you with key information to start a strong business. Topics include business planning and implementation; important legal aspects of your business; effective marketing; and understanding budgets, capital and insurance requirements. It’s everything a new business owner needs to make smart, informed decisions.

Tuesday, April 2 / 8 a.m. – 12 p.m. Networking breakfast – 7:30 a.m. College of Lake County / Southlake Campus Cost: $35 Call (847) 543-2033 for more information. Sponsored by

Thurow

Space is limited. Registration deadline – March 26 Visit http://wpdi.clcillinois.edu/sbdc to register.

Grayslake Campus 1 Session Pliego

STRATEGIC PLANNING FOR GLOBAL MARKETS “In the five years before the crisis, real [US] exports of goods and services increased by over 30 percent cumulatively.” Source: Carnegie Endowment. Join the 17,800 Illinois businesses selling products overseas. 88% are classified as small and medium sized businesses. This interactive workshop will illustrate the importance of careful planning to enter the global market. It will feature a case study highlighting the steps necessary to achieve greater results in international business. 8210 TBSM 99-001 Tuesday, February 19 8 a.m.-11:30 a.m. $60 Room T326

Boot Camp for Entrepreneurs

Southlake Campus

GLOBAL HUMAN RESOURCES This roundtable program will focus on giving an exporter an overview of the different employment laws and norms in other countries, methods of recruiting talent in local markets, employee compensation and development. 8211 TBSM 96-001 Wednesday, March 6 9 a.m.-12 p.m. $50 Room T326

Career & Workforce—Small Business

Grayslake Campus 1 Session

Boot Camp for Business Growth Attention small business owners! Join local business experts for a half-day workshop to help you grow and expand your business. Topics include: grow strategically; explore opportunities globally; effective marketing and branding; intellectual property protection; pricing strategies to maximize cash flow for future profitability; and grow your bottom line by taking advantage of Local, State and Federal programs. It’s everything a successful business owner needs to know to take their business to the next level.

Thursday, May 2 / 8 a.m. – 12 p.m. Networking breakfast – 7:30 a.m. College of Lake County / Southlake Campus Cost: $35 Call (847) 543-2033 for more information. Sponsored by

Space is limited. Registration deadline – April 25 Bonvoisin

Visit http://wpdi.clcillinois.edu/sbdc to register.

QUESTIONS? CALL (847) 543-2033

Small Business Workshops Online / Webinars Classes offered are for the new to the experienced business owner. These online classes are self-paced, learning modules sponsored by First Midwest Bank. They cannot be accessed through Blackboard. Classes provided by Small Business Spoken Here. For more information and to register, visit http://SmallBusinessSpokenHere.com/clc.aspx Enroll in an individual class or take a series and save!

Online classes sponsored by

The Illinois Small Business Development Center is funded in part through a cooperative agreement with the U.S. Small Business Administration, the Department of Commerce and Economic Opportunity and the College of Lake County.

START STRONG SERIES (SERIES OF FOUR (4) WORKSHOPS VALUE OF $225 FOR $175) Attention aspiring entrepreneurs and start-ups. This series of workshops will identify the steps to take to build your business on a firm foundation. Topics include Are You Ready for Entrepreneurship; Starting a Business in Illinois; Building Your Professional Team; and Business Plans Made Easy. You will receive the best advice from seasoned professionals with winning firms and wide spread recognition for their personal and professional success. Join them on the road to success. ARE YOU READY? ($50) Are you ready to start your own business? Before you take the leap, review the advantages and disadvantages of business ownership. What are the critical success factors that you need to focus on as you start your journey of self-employment? At the conclusion, you will know if you are ready to start a business now or if you need to prepare so you can in the future. STARTING YOUR BUSINESS IN ILLINOIS ($25) Starting a business in Illinois isn’t as simple as pressing a button. There are laws, regulations and reports a company must abide by and produce. We will discuss important aspects of business ownership and receive handouts that include information on agencies to contact. Don’t be sorry, be safe. Learn what is required to start a business in Illinois. BUILDING YOUR BUSINESS TEAM ($75) An entrepreneur’s success is often dependent on the professional team that supports the small business; the lawyer, accountant, banker, insurance agent, and SBDC advisor. In this series, small business professionals present information that a small business owner needs to know about legal, accounting, risk management, banking, and the Illinois Small Business Development Center at the College of Lake County. By taking this course, you will strengthen the relationships and talk their language. BUSINESS PLANNING MADE EASY ($75) Do you need a business plan and do not know where to start? Every business needs a way to stay focused, on track for growth and ready for the ever-changing business climate. Business Plans Made Easy is designed to remove the intimidation and build a workable plan in a systematic, step-by-step way. By the end of this course, you will have your own personal business plan that can be your roadmap for success.

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION.

GROW STRONG SERIES (SERIES OF FOUR (4) WORKSHOPS VALUED AT $240 FOR $200) Attention business owners, CEOs and Presidents. This series of workshops work together to provide a plan that will take your business to the next level of success. Topics include: Strategic Planning for Small Business; Cash Flow – Lifeblood of Your Business; Marketing for Success and Building Your Business by Building Relationships. Each e-training will provide additional information and perspective on priorities to set as you expand your business. STRATEGIC PLANNING FOR SMALL BUSINESS ($100) Strategic Planning introduces processes that focus on the four strategic areas common to all small businesses: Operations, Marketing, Finance, and People. The STAR process will develop a one-page strategic plan and a one-page action plan that can propel a business to higher levels of success. Join other small business owners to learn new processes and techniques that focus "on" your business. CASH FLOW - LIFEBLOOD OF YOUR BUSINESS ($50) Cash is often referred to as the lifeblood that enables a business to survive and prosper, and this is not without reason. While a business can survive for a short time without sales or profits, without cash it will die, so ready cash is the primary indicator of business health. For this reason the inflow and outflow of cash needs careful monitoring and management if the business is to stay healthy. Cash in King! MARKETING FOR SUCCESS ($50) Marketing your product or service can seem overwhelming with the many choices available to you. What will work for you varies over time and is based on an ever changing landscape which involves technology, economics, demographics, and other diverse internal and external factors. MAXIMIZE YOUR RELATIONSHIPS ($40) It does not always require money to increase production levels and promote higher sales. Building successful relationships with employees, vendors, and customers is vital to the success of an organization. Understanding the basics of relationship management is an inexpensive way to increase profits by working more efficiently and effectively.

How to Register 1. Submit a Student Admission Form New students and students who have not attended classes in two years must submit a Student Admission Form in one of two ways: INTERNET: www.clcillinois.edu/applyconted.asp IN PERSON: At the Admissions and Records Office Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLogin Allow two working days to process your admission form application. You will receive your CLC student ID number in the mail. Visit www.clcillinois.edu/register to create your login.

3. Register for Classes By Internet at www.clcillinois.edu/register When you are ready to select your classes, use the CLC Classes By Term. You must specify the semester and then a subject, such as English, to view the classes available. To select a subject area click on the magnifying glass and then press the ‘Look Up’ button. When you find a specific class section you want, make note of the four-digit class number. You may register on the Web or in person in the Admissions office, B101 at the Grayslake Campus, the Student Services office at the Lakeshore Campus or the main office at the Southlake Educational Center. Online Self-Service requires that you have created myLogin. Once you have logged in, use the menu of options to add or drop classes, view your schedule, view grades or an unofficial transcript and use many other options. When you add or drop a class, check for a 'success' or 'error' message. Most errors are due to prerequisites not met or enrollment holds.

4. Pay Tuition and Fees To avoid being dropped from classes for non-payment, you must pay in full or enroll in the college’s FACTS installment tuition payment plan by your due date. Check the amount of your bill online by logging into myStudentCenter and selecting the “View, Pay or Setup FACTS Plan” link. Financial aid is not available for Continuing Education classes.

Where to Register • By Web from anywhere www.clcillinois.edu/register • Grayslake Campus 19351 West Washington Street, Grayslake • Lakeshore Campus 111 North Genesee Street, Waukegan • Southlake Campus 1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.edu or call (847) 543-2615 for information 28

Pre-registration is required for all classes. Classes fill quickly so register early! Refund information: Students who withdraw from certificate programs or series offered by Continuing Professional Development prior to the first day of class will receive a 100% refund. Refunds for withdrawals after the first day of class, but within the first 15% of the class, will be applied by CPD minus the cost of any materials returned in less than new condition. Note: Continuing Education Vocational Credits do not apply to any degree or certificate program offered at the college in the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in the GPA. Students receive a grade of P (Pass) or N (No Pass). Call the department at (847) 543-2615 for additional information.

Payment Information Visit wpdi.clcillinois.edu/register or call (847) 543-2615 for information. SBDC students should call (847) 543-2033

Campus Maps and General Information Visit www.clcillinois.edu/about or call (847) 543-2615. The Workforce and Professional Development Institute (WPDI) is dedicated to meeting your professional training needs. • Client Solutions – customized training (847) 543-2615 wpdi.clcillinois.edu/solutions • Continuing Professional Development – open enrollment courses (847) 543-2615 wpdi.clcillinois.edu/professional • Judicial Services – community services (847) 543-2185 (courses) (847) 543-2100 (volunteering) wpdi.clcillinois.edu/judicial • Illinois Procurement Technical Assistance Center – Government Contracting (847) 543-2025 wpdi.clcillinois.edu/ptac • Illinois Small Business Development Center – Small Business (847) 543-2033 wpdi.clcillinois.edu/sbdc

Follow WPDI

Judicial Services Growing a Safer Community Teen Driving + Texting = Disaster The number one cause of death for drivers ages 15 to 24 is motor vehicle crashes. “A new generation of drivers sees cars as an extension of their plugged-in lives, with iPods, DVD players and other gadgets.” - USA Today (2/17/09)

Cell Phone Users* • Are four times more likely to be involved in a crash that involves injury • Are four times more likely to be involved in a crash that involves property damage • Are 75 percent more likely to commit a traffic violation Would you allow your child to engage in behaviors that were four times more likely to result in injury?

Partnering with the 19th Judicial Circuit Court for over 20 years offering National Safety Council award-winning Defensive Driving Courses • Over 450,000 students trained • Proven to save lives and prevent injuries • 10 Instructor of the Year recipients

Making Lake County a safer place to live, work or play

Give your teen driver life-saving defensive driving tools from the National Safety Council’s Alive at 25 training offered through Judicial Services at the College of Lake County. Don’t become a statistic. Enroll in a defensive driving class to protect your life and your family’s. Visit: http://wpdi.clcillinois.edu/judicial/AliveAt25.asp Call: (847) 543-2185

For more information: • Visit: wpdi.clcillinois.edu/judicial • E-mail: judicialservices@clcillinois.edu • Call: (847) 543-2185 (courses) • Call: (847) 543-2100 (volunteering) *Statistics from the National Safety Council.

WPDI

Workforce and Professional Development Institute

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198

Client Solutions Growing Organizations by Growing People

Your company’s specific goals will be met by our experienced staff as they design solutions specific to your workforce development needs. We deliver training, coaching and consulting that is dynamic, impactful, and relevant provided by industry experts. Training topics include: • Customer service • Computer skills • Wellness

• Leadership development • Management development • Technical/Industrial solution • More

Get the Results You Need Bring powerful, results-driven training and consulting programs to your organization and show your employees that you’re serious about their professional growth and achieving organizational goals and objectives. Call (847) 543-2615 to speak to an Account Executive.

Client Solutions Offers National Training Solutions through Global Corporate College As one of the founding members of the Global Corporate College, Client Solutions offers corporations the delivery of consistent training across multiple locations – nationwide and even worldwide.

WPDI

Workforce and Professional Development Institute

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198

For more information: • Visit: wpdi.clcillinois.edu/solutions • Call: (847) 543-2615 • E-mail: corporatetraining@clcillinois.edu C

Illinois Procurement Technical Assistance Center Growth Through Government Contracting

If you are in business and have thought about selling a product or service to the government,

this is your call to action!

Our goal is your success in the government marketplace. We provide assistance and information that helps you learn about, enter and compete in the government marketplace. The marketplace offers an amazing variety of opportunities and small businesses are welcome. So, whether you are interested in federal, state, county or municipal opportunities, our assistance can streamline your efforts! We provide assistance in the following areas: • Certifications • Locating bid opportunities • Completing responses to RFPs and RFQs • Registrations • Market research Call (847) 543-2025 and schedule a meeting. Take advantage of this resource today.

Is the government buying what you are selling? • Capture the Power of Information – See what the government is buying • Explore the resources available through the Center – Learn how to sell to the government We can help you chart a competitive course to your goals. Call today – (847) 543-2025

For more information: • Visit: wpdi.clcillinois.edu/ptac • Call: (847) 543-2025 • E-mail: illinoisPTAC@clcillinois.edu The Illinois Procurement and Technical Assistance Center (PTAC) program is funded by the Illinois Department of Commerce and Economic Opportunity and the College of Lake County through a cooperative agreement as a service to those members of the business community interested in selling a product or service to the government (federal, state and local).

WPDI

Workforce and Professional Development Institute

College of Lake County 19351 West Washington Street Grayslake, Illinois 60030-1198

ECRWSS

CLC Classes (USPS 014-085) is published by the College of Lake County, with issues in April, July, September, November and February. Periodicals postage paid at Grayslake, IL, with additional entries. POSTMASTER: Send change of address to CLC Classes, College of Lake County, 19351 West Washington Street, Grayslake, IL 60030-1198 November 2012 – Volume 18, No. 5

RESIDENTIAL CUSTOMER

Next Generation Manufacturing: Competitive Strategies for Success This three-part series in partnership with IMEC (Illinois Manufacturing Extension Center) focuses on innovation, sustainability, and continuous improvement for the manufacturer.

Sales Force Effectiveness Training

• Lean Product Development: Innovating the Process Friday, February 22

• Training within Industry: Job Instruction and Understanding Workforce Training Needs Friday, April 26

• Visual Management: Create Process Control through Visual Cues Friday, June 14 All events will be held at the Southlake Campus in Vernon Hills. 7:30 a.m. to 12 p.m. Cost: $79 (breakfast and materials included) Visit www.clcevents.eventbrite.com to register. Call (847) 543-2615 for information. __________________________________ Register for the series for only $158 – a $79 savings. Buy one, get one free – register with a co-worker for the price of one.

Do you desire a productive, highly effective sales force? CLC’s Client Solutions Group in partnership with the Global Corporate College can deliver this training to you. The Sales Force Effectiveness Programs help businesses achieve performance goals and increase revenue. Client Solutions customizes the training to achieve your specific goals. Individuals or companies can enroll in this program. See page 3 for details on this new training program. About Client Solutions Client Solutions brings powerful, results-driven training and consulting programs to your organization. We deliver training, coaching and consulting that is dynamic, impactful and relevant provided by industry experts. About Global Corporate College The College of Lake County is one of the founding members of the Global Corporate College. Client Solutions’ partnership with the GCC offers corporations the delivery of consistent training, coaching and consulting across multiple locations nationally and globally. Visit wpdi.clcillinois.edu/solutions, email corporatetraining@clcillinois.edu or call (847) 543-2615 to learn more about Client Solutions.

Looking for Personal Enrichment and Leisure Courses? Visit www.clcillinois.edu/noncredit