RECENT RESEARCH OUTPUT
Why Wealth Managers are the Ultimate Private Market Matchmakers (in partnership with Hywin Wealth & VP Bank)
This report tackles both the supply and demand for private market opportunities in both the Asia-Pacific region and globally, a topic which will continue to be hugely important for the wealth management industry as H/UHNWs seek enhanced returns and diversification in a challenging investment environment and billions of “dry powder” await deployment.
External Asset Managers in Asia - New Directions for Rapidly-Expanding Sector (in partnership with UBS)
Our second annual report examining the growth of Asia’s EAM sector, covering both the powerhouses of Singapore and Hong Kong, and emerging markets like Thailand and the Philippines. This study looks at the growth prospects for independent advisors in the round as they seek to tap the region’s booming wealth and growing client acceptance of the EAM model.
Family Office Focus: An Update of the Industry's Efficiency in Accounting and Investment Analysis (in partnership with FundCount)
A deep dive into the key technological and operational challenges facing family offices in their accounting and investment analysis activities. Based on surveys and interviews among family offices managing over $72
billion in assets, this is an invaluable benchmarking tool for the sector which presents fascinating insights into future developments from a range of industry experts.
Applying Artificial Intelligence in Wealth Management - Compelling Use Cases Across the Client Life Cycle (in partnership with Finantix & EY)
This comprehensive report identifies elements of the institution and advisor’s workloads that are ripe for AI amelioration, and points the way for firms seeking to maximise the competitive advantages offered by new technologies. AI experts and senior industry executives enrich each chapter, answering crucial questions on risk, KYC/AML, compliance, portfolio management and more.
Virtuous Circles: Sustainable Family Governance Models in an Evolving Environment
(in partnership with Jersey Finance)
Essential reading for UHNWs and their advisors, this report unites the findings of a global survey of practitioners and the views of a panel of experts drawn from leading firms, but perhaps most interestingly of all, the paper features a wealth of real-world examples illustrating what forward-thinking families are doing to create lasting legacies.
Winning Women in Asia-Pacific
(in partnership with VP Bank & Hywin Wealth) Asia-Pacific’s wealthy women represent a
highly attractive target client group. Yet, they remain an underserved one in many senses in spite of their growing financial power and pronounced need for professional advice. Our second report examining women’s specific needs presents truly actionable insights drawn from interviews with H/UHNWIs and their advisors right across the region.
Technology & Operations Trends in Wealth Management
2022
(in partnership with SS&C Advent)
This succinct yet wide-ranging report shines a light on both macro and micro trends, beginning with industry growth sentiment and ending on operating model evolution, taking in every key area of development in between. It brings together datapoints and candid comments senior executives at leading consultancies across the world’s major wealth markets to create an invaluable peer benchmarking tool.
Technology Traps Wealth Managers
Must Avoid 2022
(in partnership with EY)
With EY providing the overview, this report draws on the front-line experience of many of the technology sector’s biggest names, in recognition of the fact that they are the ones going in to solve wealth managers’ most pressing problems and have typically seen the ramifications of firms’ choices play out numerous times – not to mention in various contexts globally.
Foreword
TOM BURROUGHES Group Editor, WealthBriefingAsiaThe annual WealthBriefingAsia & Greater China Awards, draw attention to the outstanding individuals, teams and firms that work in the sector today. This is an industry going through considerable change. The awards recognise the qualities that have driven high standards of service and profitability. It’s all too easy to be distracted by the daily news agenda. In such an environment, great wealth managers must be a calm, measured voice, and focus on what clients must do to achieve their goals. That’s easy to state – but hard to do.
The awards, as this publication shows, cover a wide variety of categories, reflecting the considerable diversity of business models, product needs, jurisdictions, client segments, and trends at work around investment and planning. We salute the panel of judges for their time, diligence, and patience in looking through the entrants and coming up with the eventual winners. We thank all those who entered the awards, as well as the sponsors, and the organisers, for all the tremendous hard work involved.
This programme is a great way for firms and people to raise their marketing and business development level, and we know from talking to participants how important they can be. Delivering this programme is therefore a great responsibility. It’s also an enjoyable event – the awards ceremony, held in 2023 at the Fullerton Hotel in Singapore, was a magnificent occasion. It was a great chance for people to connect with new friends and catch up with old ones.
As editor, I also know how valuable the awards have been for engaging with the industry and getting closer to its concerns.
OVERVIEW OF THE ASIAN WEALTH MANAGEMENT SECTOR
Markets were hit in 2022 as rising global interest rates hit markets. The MSCI Asia-Pacific index of Asian firms in emerging and developed markets slumped by almost 19 per cent. Bond markets also fell, removing some of the protection they might otherwise give. HNW individuals’ financial wealth stood at $24.7 trillion last year, down from $25.3 trillion a year before, according to the annual Capgemini World Wealth Report for 2023. That said, Indonesia and India were two bright spots, bucking a trend of falling markets.
There have been other dramas. At the start of 2023, the wealth industry in hubs such as Hong Kong and Singapore had to digest the UBS takeover of rival Credit Suisse – both banks are significant Asia players. The drama puts rival banks, including domestic firms, in the spotlight as they seek to show what they can do. Asia’s banking industry appears to be getting less transactional, so industry figures say, and there’s more talk about NextGen inheritors, planning and succession.
And in this environment, both major financial centres are
pushing hard to encourage family offices, for example. In Singapore, more than 700 such entities exist, and more appear to be coming. Hong Kong has unveiled a package of measures to encourage family offices, as well as private market funds. Singapore is looking at updating its VCC regime to encourage single-family offices. Separately, both jurisdictions want to nurture external asset managers and independent, non-bank firms. Amidst all this ferment is a need to keep compliance standards tight.
While some of the razzmatazz has faded, there’s still interest around digital assets and the “cryptos” space in parts of Asia, and the region appears to be very often ahead of other regions when it comes to technology adoption. That is a reason why the technology categories in the Asian awards are so extensive. Legal, accounting and tax business also continue to evolve to help HNW clients navigate the complex patchwork of different jurisdictions’ systems. Asia defies broad generalisation – and the wealth industry reflects that.
No matter where you are located, or what stage of the journey you are at – we deliver a single-source solution in a way that no one else can.
Our solutions are underpinned by our agility, knowledge and geographical scale.
The Judging Panel
The WealthBriefingAsia & Greater China Awards 2023 programme was focused around three main category groupings: experts (individuals and teams), products and services for wealth managers and clients, and institutions of all sizes and types in the Asian & Greater China markets. Independence, integrity and genuine insight are the watchwords of the judging process with the judging panels made up of some of the industry’s top trusted advisors and bankers.
DR. MARIO A. BASSI Senior Advisor Private Wealth Management
BOBBY BOK
Head of Sales, Strategy & Execution, Wealth Solutions Asia Pacific Refinitiv
ARJAN DE BOER
Deputy CEO HK, Head of Markets, Investments & Structuring, Asia Indosuez Wealth Management
GARY DUGAN CEO of The Global CIO Office Purple Asset Management
PIERRE DUPONT Managing Partner WIZE by TeamWork
ALAIN ESSEIVA CEO and Co-Founder Alpadis Group
ROLF GERBER Member of the Board of Directors LGT Bank (Singapore)
RICHARD GRASBY Partner Appleby (Hong Kong)
ELIZABETH HART CEO & Founder Legacy Wealth Advisors
DANNY JONES
Founding Partner Huddleston Jones
PROFESSOR
FRANCIS KOH
Professor Emeritus of Finance (Practice) Singapore Management University
JASON LAI
CEO, Asia for Wealth Management Schroders Wealth Management Asia
PHILIPPE LEGRAND CEO LCA Solutions
JACQUELINE LOH Director, Head of Private Wealth, Asia Ogier Global
KYLIE LUO Executive Director - Leader, Asset & Wealth Management (Tax) BDO
VALÉRIE MANTOT Regional Managing Director - APAC Apex Group
DENIS MILES-VINALL CEO The Buckingham Academy Ltd
SIMON NG Managing Director, Hong Kong Branch Bank J. Safra Sarasin Ltd
The Judging Panel
A shortlist was identified from the hundreds of entries received for these awards and a discussion took place with the judges to agree the winner of each category. The judges were split into three groups, dependent on their industry; a panel of trusted advisors were responsible for judging the private banking categories; a panel of private bankers judges the trusted advisor categories; and new for this year we had a specialist group of tech experts judging the technology categories. This was to ensure that commercially sensitive information was kept confidential and conflicts of interest were avoided.
WINNER: 360 ONE Wealth
WINNER: Bank of Singapore
WINNER: BNP Paribas Wealth Management
WINNER: BDO LLP
WINNER: Bordier & Cie (Singapore)
WINNER: Butterfield
WINNER: Carret Private Capital Limited
WINNER: EFG Bank AG
WINNER: Eightstone Oclaner Pte Ltd
WINNER: ERI
WINNER: Jarrad Brown - Global Financial Consultants Pte Ltd
WINNER: HSBC Global Private Banking
Delivering Value Through Hyper Personalisation
Driving value
Albert Einstein once said, “Strive not to be a success, but rather to be of value.”
Throughout our 15-year journey, 360 ONE Wealth has maintained focus on this imperative and our ability to drive value for our customers is the cornerstone of our success. We have consistently prioritised the creation of sustainable wealth for our clients, earning their trust and becoming their go-to wealth management partner. In an era of shifting demographics, increasing financialisation, and the rise of digital natives, 360 ONE Wealth is poised to seize opportunities and continue driving value for our customers.
global player in the wealth management industry. While we have a strong presence in India, we recognise the potential for wealth creation beyond Tier I cities. The rising affluence in small cities and the inclusion of a broader range of individuals in the high and ultra-high net worth categories present opportunities for us to expand our operations. We remain committed to deepening our clientele's wallet share and expanding our client base in existing and new geographies.
Measurement of success
We measure success by the value we create for our clients, employees, and shareholders. We strive to be more than just a financial success; our focus is on being of value to all stakeholders. As we look to the future, we aim to enhance our alternative investments (AIF/PMS) strategy coverage and capabilities. The evolving alternates space offers tremendous growth potential, and we are well-positioned to benefit from this opportunity.
Recurring revenue business model
Our transition to a recurring revenue business model in FY20 has been a key driver of our success. By leading the industry in this transition, we have experienced significant growth in our Annual Recurring Revenue (ARR) Assets Under Management (AuM), which has grown 2.5 times over the past three years.
Our focus on delivering value through comprehensive advisory services and establishing an extensive alternates platform has propelled our ARR revenues to grow at a remarkable CAGR of 30 per cent. Additionally, we have successfully reduced our cost-to-income ratio from 66 per cent to almost 46 per cent, resulting in impressive operating profits and aggressive PAT growth.
Global reach
360 ONE Wealth operates in 28 domestic and offshore locations, positioning us as a
We understand that today's clientele seeks hyper-personalisation and a 360-degree view of their wealth management journey. By placing the client at the core of our services and leveraging our comprehensive suite of offerings, we aim to redefine trust in the industry.
Committed to delivering optimal outcomes
Our success can be attributed to our sustainable business model, ability to overcome challenges, global presence, client-centric approach, and a dedicated workforce. We remain committed to delivering optimal outcomes, embracing change, and driving value for our clients. With a strong foundation and ambitious goals, we are poised to navigate the evolving wealth management landscape and continue our pursuit of excellence.
"In an era of shifting demographics, increasing financialisation, and the rise of digital natives, 360 ONE Wealth is poised to seize opportunities and continue driving value for our customers."
"We strive to be more than just a financial success; our focus is on being of value to all stakeholders."Shaji Kumar Devakar Executive Director 360 ONE Wealth (previously IIFL Wealth) • Best Domestic Bank (India) Winner
Hywin’s Balanced Approach To Drive Sustainable Growth
Hywin Wealth has shown strong resilience during the past year and achieved impressive financial results. Any experience to share with us?
As the pandemic eased last year, China’s economic growth has revived, but the risk appetite of HNW investors has been slow in recovering. To respond to the changing and challenging market, Hywin has implemented measures including proactive adjustment of our product matrix, upgrade of client advisory, and reinforcement of our risk management. Thanks to these efforts, we have achieved strong and high-quality financial performance. According to Hywin’s latest financial results on 31 December, 2022, our total revenues increased by 17.6 per cent to RMB1.036 billion, and the transaction value of wealth management products increased by 6.9 per cent to RMB40.1 billion. Our income increased by 15.5 per cent to RMB102.1 million, and the number of HNW clients increased by 8.7 per cent to a record of 146,418.
Last year Hywin made great achievements in the international space. Can you explain how offshore business underpinned Hywin’s success?
Hywin’s offshore business model is tailored to meet the unique needs of HNW individuals and institutional clients. These services include external asset management, portfolio management, asset allocation, private market offerings, insurance and protection solutions, wealth and succession planning.
Hywin is the first firm in the industry to integrate healthcare and wealth management into one holistic proposition. What are your thoughts?
Hywin's integration of healthcare and wealth management into a single holistic proposition is a groundbreaking move in the industry. By offering a range of healthcare services alongside its wealth management offering, Hywin is tapping into a growing trend among HNW individuals who are increasingly focused on their health and wellbeing. This also reflects very well on Hywin’s depth of relationship with our clients.
What does China’s reopening this year mean to Hywin, and why?
China's reopening this year has significant implications for Hywin. With the reopening of the economy, Hywin launched a Pan-China roadshow in February, which brought very timely global insights to Chinese HNW individuals. This roadshow provided an opportunity for Hywin to showcase its comprehensive, global wealth management solutions to a wider audience and strengthen its position as a leading wealth management firm in China.
What’s your latest progress on the ESG front?
We have recently published our first sustainability report, detailing Hywin’s progress and commitment to promote sustainable investment practices. The report highlights our efforts to integrate ESG considerations into investment processes and product offerings, as well as our commitment to promoting ESG awareness and education among clients and stakeholders.
This is the third year that you and the organisation won the “Best” accolade. How do you plan to maintain the momentum?
Hywin’s offer and value creation for its clients remain the same: humility and diligence in the face of uncertainty, devotion and loyalty to client interests, and the relentless drive to learn and adapt.
Madame Wang Dian CEOHywin Holdings
Winner
• Best Wealth Manager of Greater China
• Best CEO in Greater China Wealth Management
How To Harness The Power Of AI And Machine Learning
In the dynamic realm of banking and wealth management, the everexpanding affluent and mass-affluent segments in Asia have emerged as a compelling market ripe with potential.
McKinsey forecasts that by 2026, the investable assets of households within the $100,000 to $1 million range will surge to a staggering $4.7 trillion, a remarkable leap from $2.7 trillion in 2021.
This substantial growth can be attributed to the rising incomes observed across Asia. By serving these clients, banks and wealth managers can trigger unprecedented revenue growth in the region, with projections estimating an incremental revenue of $20 billion to $25 billion over the next three years. This will constitute more than half of the industry's total revenue growth in Asia.
To tap this vast opportunity, financial institutions must explore the transformative potential of artificial intelligence (AI) and machine learning (ML) within the wealth management domain. Leveraging these advanced technologies, five key areas emerge as potential avenues to capture substantial value:
• Client Engagement: AI and ML algorithms possess the ability to sift through immense volumes of data encompassing investor preferences, risk profiles, financial aspirations, and market trends. Armed with this comprehensive understanding, wealth managers can generate personalised investment recommendations and ensure a bespoke experience for each client.
Example: Automated lead generation and engagement with curated content
likelihood of successful investment outcomes. Furthermore, AI-powered personalised recommendations enable clients to discover previously unexplored investment opportunities.
Example: Cross-selling through intelligent product and pricing recommendation engines
• Enhanced Client Experience through Hyper-Personalisation: AI takes personalisation to unprecedented heights, forging an intimate connection between clients and advisors. By harnessing AI's capabilities, wealth management firms can deliver customised portfolios and tailored client touchpoints precisely when they are most impactful, surpassing the limitations of human advisors alone.
Example: Intelligent notifications based on social media and web browsing patterns
• Operational Efficiency: By automating routine tasks, AI empowers advisors to optimise client interactions, expand their client base, and focus on nurturing client relationships.
Example: Prioritising high-value actions for both clients and financial advisors
• Cost Reduction: The full potential of AI can be harnessed to reimagine operational processes with a significantly higher degree of automation, streamlining workflows and minimising manual efforts. From front to back offices, AI holds the promise of driving cost savings and alleviating pain points, ultimately shaping a more efficient cost curve for the organisation.
• Innovative Client Solution (India)
• Product & Pricing Optimisation: These intelligent systems can optimise advisory models by aligning the most suitable products with the specific needs of each client. This alignment enhances client satisfaction and engagement, and also increases the
Example: Emphasising efficiency enhancements throughout the entire value chain
By embracing the transformative power of AI and ML, banks and wealth managers can revolutionize their offerings, elevate client experience, and capture a larger share of the investment landscape.
Bank Of Singapore's Values Are Its Foundation Of Success
Mr Robin Heng
Global Market Head of Philippines, Australia, Indonesia, Thailand and Indochina Bank of Singapore
Winner
• Best Overall Asia Private Bank
• Market Team - Indonesia
• Market Team - Thailand
• Market Team - Vietnam
Please explain why you think your firm has been able to achieve a high level of success?
Our values serve as the foundation for everything we do in today's ever-changing and complex world. We take a long-term approach to our client relationships, building on hard work, integrity and transparency.
Bank of Singapore’s parent company, OCBC Bank, is the second largest financial services group in South-east Asia by assets and recognised for its financial strength and stability. Global Finance has consistently ranked it among the World’s Top 50 Safest Banks.
Our strength lies in Asia, and the bank’s deep understanding of the region is what sets us apart – this is complemented by our strong global perspectives. We provide clients with a global platform through which they have access to regional and global investment possibilities across asset types.
ESG is another area that we pay particular attention to. It is a part of our DNA and not just incorporated from a sustainable investment perspective.
While Bank of Singapore is a relatively young private bank, our most valuable asset – a team who pride themselves on managing our clients’ wealth as though it is their own – has enabled us to grow from strength to strength since our inception in 2010. Their pursuit of excellence at all levels has been integral to our success.
How and in what ways do you measure success?
We maintain an active dialogue with our clients through a variety of channels and methods, with established processes for prompt follow-up if necessary. Similarly, we continually engage and listen to our employees to enhance the employee experience.
From whom and what do you get inspiration?
Our clients inspire us, allowing us to always improve and stay at the forefront of the industry. Client feedback has provided us with fresh insights and assisted us in improving certain services and processes.
We keep a close eye on developments in technology, always on the lookout for new technologies that we can leverage to streamline operations and improve the client experience.
Lastly, our teams participate regularly in activities and discussions with other key players and groups in the financial services industry. Through this exchange of knowledge and experiences, we are able to gain new perspectives and inspiration.
Explain what benefits your firm and colleagues get from these awards.
As we strive to help our clients build an enduring legacy for generations, we are both humbled and honoured to be recognised for our efforts. The awards reaffirm our teams’ hard work and dedication, as well as the confidence and trust that our clients have in us.
It motivates us to keep delivering on our promise as a trusted advisor, providing a global platform and the highest level of service to meet our clients’ dynamic needs.
Speaking The Same Language Results In Service Excellence
Kylie Luo Executive Director BDO LLPWinner
• Accountancy Team (South-East Asia)
• Tax Team (South-East Asia)
BDO Singapore has over 600 staff. The Asia-Pacific BDO Private Client Services (“PCS”) practice is spearheaded by our Singapore team which now has over 100 committed PCS specialists, spanning across key functions.
Our specialists lead a network of over 1,000 local experts based in 25 countries. Our specialists work with high net-worth individuals (“HNWIs”), families, business owners and family offices who want their global tax affairs managed proactively and seamlessly.
Where do you operate?
Our global reach means that we are not restricted by geographical boundaries. For each client, we draw on our global network and assemble the best team with the right expertise.
Having people with the necessary cultural intelligence, as well as knowledge of the subject matter, we are able to find the right solution for each client, regardless of where they may be based. We are the only global tax and accounting firm that is truly focused on private clients.
How do you differentiate from the competition?
We differentiate ourselves from our competitors by focusing on delivering exceptional client service through practical, bespoke advice, tailored to client priorities. As the industry grows and there are more providers for the same scope of services.
Service excellence is what sets us apart from the rest of the industry. Instead of using complex technical jargons, we speak the same language as our clients. We use plain, straightforward terms which our clients can comprehend, in languages that they are comfortable with, be it English, Mandarin, Cantonese or Bahasa.
In 2022, we conducted over 60 presentations and client initiatives in the region. In BDO, we listen, we plan and our specialists provide strategies, in-depth technical and practical advice tailored to the specific needs and objectives of each HNWI, their families and businesses.
We offer a unique “one-stop-shop” approach for clients capitalising on the dedicated teams in various departments at BDO in Singapore and our international network.
What are some of the challenges you had to overcome?
As our business grows, our team also grew to include personnel with the relevant expertise. We expanded our service offerings to better meet our clients’ requirements. This includes Capital Markets Services Licence application services, Goods and Services Tax services and tax investigation services, etc.
Even in times of the pandemic and amidst the ever-changing global environment, we kept ahead of the changes and ensured that our clients’ needs are well taken care of. With our efforts, BDO is known in the industry as the go-to-tax-firm for HNWIs and UHNWIs in South-East Asia.
What does this award mean to you and your colleagues?
This award is an affirmation of our efforts and an encouragement to our team to keep up our efforts. We are thankful for the support that our various stakeholders have provided us with.
We will continue to support our private clients through any new laws and regulations and assist them to better manage their family wealth.
Positive Impact Spectrum For BNP Paribas Clients
The awards we won this year are a recognition of the many strengths of our broad and deep, client-centric investment services platform. Our investment teams engage with our clients regularly, listening carefully to what they need, and ensure we provide excellent services at all times.
Client needs vary greatly, in many ways reflecting the full spectrum of investment styles and strategies that are also visible in institutional asset management: we see clients employ FX or equity derivative trading strategies that you might see used by professional traders or hedge funds, to clients with more traditional long-only portfolios following diverse investment philosophies and processes based on their beliefs around stock/ bond selection and how best to take advantage of market opportunities. We see clients focused mostly on private assets, to those focused on Socially Responsible Investing (SRI) and Impact investing, and even to those where Philanthropy is fully integrated into their overall investment strategy.
Garth Bregman Head of Investment Services, Asia Pacific BNP
Winner
• Investment Management Platform (South-East Asia)
• Discretionary Portfolio Management Provider (Pan-Asia)
• Innovative Client Solution (South-East Asia)
• Overall Impact Investing Offering (Pan-Asia)
• Philanthropy Services (Greater China)
• NextGen Programme (Greater China)
• Hong Kong International Private Bank
In addition to providing high-touch portfolio management, advisory, and execution services to meet the client needs mentioned above, we regularly share with clients the importance of strategic asset allocation and diversification. The best long-term returns are generally achieved by investors with long time-horizons and diversified portfolios, who are able to weather market volatility and compound market risk premia over many years. The awards for Investment Management Platform and Discretionary Portfolio Management Provider both highlight this strength – not just that we manage client portfolios well, but that we help clients understand the long-term benefits of following such investment approaches.
We also continue to integrate our “positive impact spectrum” in our offering and discussions with clients. This encompasses traditional philanthropy, concessionary and non-concessionary impact investing, SRI investing, and Environmental, Social & Governance (ESG) integration. The way in which we engage our clients in these areas are behind the awards on Overall Impact
Investing Offering and Philanthropy Services
In the last years our investment teams covering different asset classes and different services have worked more collaboratively and this translates into more satisfied clients. Even during the synchronised equity and bond bear markets of 2022 when most clients saw their portfolio values decline, we stayed close to our clients and were proactive in communicating portfolio and investment ideas, which clients greatly appreciated.
Looking forward, we will continue our efforts in connecting clients with investment opportunities by providing them timely investment services and advice.
Evrard Bordier On Aligned Interests
Evrard Bordier CEO Bordier &Cie
(Singapore) Managing PartnerBordier & Cie
Winner
• Boutique Private Bank (South-East Asia)
More than just wealth, we build long-lasting relationships. We’ve been looking ahead for families for 180 years. Generation to generation, we plan for longevity and legacy, securing tomorrow today. Leveraging on our universal approach and reliable partner network, we have the vital capabilities to manage our clients’ assets in order to achieve the best performance possible.
Bordier & Cie (Bordier) was established in 1844 in Geneva, Switzerland. It launched its first and only Asian headquarters in Singapore in February 2011. Today we have clients from across 49 countries with about a quarter of them based locally. We focus purely on private banking, applying an open architecture framework through which Bordier eschews the conflicts inherent in more traditional, transactional focused models.
You’re treated like family. Personally. Professionally. Financially. The next generation should inherit something better. From wealth to a healthier planet. We invest with you, for you and beyond you.
Why do our clients trust us and why is that trust growing?
Independence
• A powerful family legacy
• No external shareholders (no conflict of interests)
• Strong entrepreneurial spirit
Innovation
• Consistent flow of new ideas (advisory, institutional investments for private clients)
• New investments (PE/Crypto)
Bespoke
• Tailor-made, transparent portfolios
• Personalised relationship with clients
Agility
• Quick decision-making process
• Adapt promptly to change in environment (alternative investments, regulations)
Credibility
• Strong balance sheet, liquidity ratios
• Capital preservation
• Unlimited liability of partners (accountability)
Profitability
Bordier Group has held financial records of its profitability since 1844 and has not had a trading loss since 1950. Very few financial organisations can say the same. The Common Equity Tier 1 (CET1) ratio is a key indicator of the strength of a bank’s financial position. Bordier's Basel III Common Equity Tier 1 ratio is 33.7% (31 December 2022), which is around 3 times the regulatory requirement
Profitability is a fundamental criterion for financial services companies and those that consistently post cost/income ratios between 70% and 80% are regarded as being outstandingly well managed. Bordier Group’s cost/income ratio has been running well below the market average for the past thirty years, and is currently 68.3% (31 December 2022).
“We manage our clients’ wealth as we do our own, because the bank is owned and managed by partners from the Bordier family. Our interests are aligned.”
Trust Matters
Butterfield has been in the business of establishing and administering fiduciary services for more than 80 years. Working in partnership with our clients and their advisors, we are experienced in providing a wide range of structures and solutions for the growth, protection and transfer of assets.
Let’s start a conversation about how we can help meet your needs at +65 6916 3636 or visit us @Butterfield group.com.
Butterfield is a leading offshore bank and trust company delivering financial and fiduciary solutions with a personal touch. Rooted in our small island heritage, we put relationships at the centre of everything we do, offering a full-service experience that feels curated and comfortable for each of our clients and advisers. Combining local expertise with global coverage, we deliver the advice, products and services to help clients accomplish their goals - and have done for over 160 years. Our trust team provides multi-jurisdictional capabilities through six independent companies (Bermuda, The Bahamas, Cayman Islands, Guernsey, Singapore and Switzerland). We offer a flexible approach to holding a wide variety of assets, and prides ourselves on providing solutions to meet the varied requirements of private and institutional clients, family offices, charities and philanthropic organisations. Our award-winning team specialises in wealth planning and trust administration, and dealing with complex structures for the growth, protection and transfer of assets. Butterfield is a publicly traded company in the US on the New York Stock Exchange (NYSE: NTB) and in Bermuda on the Bermuda Stock Exchange (BSX: NTB BH).
Global Trust Operator Well-Positioned In Asian Market Place
Mark Florance Executive Chairman for Asia ButterfieldWinner
• Institutional Trust or Fiduciary Company (South-East Asia)
How did you end up leading Butterfield’s trust operations in Asia?
Butterfield has been servicing trust clients in Asia for more than two decades. In 2018, when Butterfield acquired Deutsche Bank's trust business globally, it wanted to fully establish its presence with an office in Singapore. Initially approached as a non-executive director, I became the first resident manager and eventually took on the role of running the Asian business. I was drawn to this opportunity because of Butterfield’s unique market position and its significant growth potential.
My career up to this point has focused mainly on Asia with time spent in both investment banking and trust across Singapore, Indonesia, and Hong Kong. I maintain a strong belief in the prospects of the region continuing its growth as a major global financial services hub.
What are your ambitions for the business?
Our commitment to growth in strategically important markets, like Singapore, where we have substantial scale and a market-leading position remains steadfast.
We recently completed the first closing of the acquired Credit Suisse trust book of business, which strengthens our presence in the Singapore market, and we have welcomed six new trust colleagues to our team.
Where in the world do you operate?
Our highly professional team in Singapore offers exceptional client service and their experience in managing complex assets has led to a steady stream of referrals from existing relationships.
Our success stems from our unique offering – we are backed by a 180-year-old NYSE-listed bank, yet we operate independently. The trust business itself has a near 80-year legacy and takes a long-term view of the markets we operate in. Moreover, we have the capability to hold a wide range of assets in trust, we are not limited to just bankable assets.
Currently, we offer an international network of trust professionals with independent companies in six key jurisdictions (Bermuda, Cayman Islands, Guernsey, Singapore, Switzerland and The Bahamas).
Our trust team comprises more than 230 highly professional and respected specialists who are experienced in administering both complex and more straightforward trust solutions. We manage a wide range of financial and non-financial assets for our clients and their advisers - with total assets under administration totaling $106.2 billion.
Why is it critical to commit to the Asian trust marketplace right now?
We recognise the potential and opportunity that exists in Asia, particularly given the increasing trend and emergence of family offices. Asia continues to experience significant wealth growth, and as a global trust operator, it is essential for us to have a commitment here. We are seeing increasing interest from clients worldwide who want to invest in Asia and take advantage of Singapore's reputation as a financial centre.
Our strategic acquisitions have allowed us to significantly grow our presence in the region, which means we are well-positioned to serve clients, and signal our continued commitment to this important market.
Forward Thinking Approach Meets Evolving Client Needs
Kenneth Ho Managing Partner Carret Private Capital LimitedWinner
• Growth/Business Development Strategy/Acquisition (Pan-Asia)
• Independent Wealth Manager (Greater China)
• Leading Individual (Pan-Asia)
Carret Private (“CPC”) is very proud to be recognised as one of the leaders in the multi-family office industry. As one of the largest MFOs in Asia, we don’t measure ourselves based on AuM growth: we measure ourselves on the quality of our service as demonstrated by meeting the needs of our clients. At CPC, we adhere to strategic beliefs that underpin the foundation of our success.
First and foremost, CPC is focused on hiring and retaining the best talent in the market. We successfully attract experienced personnel from the private banking industry who build trust with leading ultra-high net worth clients. These attributes lead to more clients and business, and significantly eliminate operational and compliance issues seen with less experienced employees.
Our commitment to employee growth and development is key. We offer ongoing training and support, fostering an environment that encourages innovation and collaboration. This empowers team members to deliver exceptional service and solutions to our clients, ensuring satisfaction and loyalty.
Secondly, we were fortunate to attract leading families in the region as key clients and supporters. We not only manage their money but also access deals that normal private banking clients cannot, sharing those deals in a “club” approach with other clients. This helps us develop closer affiliations with leading families and differentiates us from private banks.
Our extensive industry network plays a crucial role in sourcing unique investment opportunities. By leveraging our team's expertise and connections, we provide clients with access to exclusive deals, further solidifying their trust and reliance on our services. This competitive advantage sets us apart from other MFOs in the region.
Finally, CPC differentiates ourselves with a successful M&A strategy. This past year, we brought in Endowus, the leading digital wealth manager in Singapore, as a strategic investor. The Endowus transaction improved our prowess in the digital space, and together we created a new centralized CIO office that has propelled our content and offerings to better than most private banks.
Integration of technology into our operations has been instrumental in delivering seamless, efficient services. By embracing digital solutions and continuously exploring new ways to enhance our offerings, we stay ahead of industry trends and maintain our competitive edge. This forward-thinking approach ensures we continue to meet the evolving needs of our clients.
At CPC, we will continue to use these core operating beliefs to improve our value proposition to our clientele. We are committed to anticipating and adapting to the evolving needs of our clients, constantly striving to deliver exceptional service and results that surpass their expectations, solidifying our position as a leader in the MFO industry.
EFG’s Model Provides Holistic Wealth Planning Strategies
What has led to your firm’s success and what role did your colleagues play?
Our high level of success stems from our entrepreneurial mindset, which is firmly rooted in our DNA, and from our client-centric and solution-driven model.
This approach enables us to gain a deep understanding of our clients' needs and wishes, including their financial position, family circumstances, risk tolerance and investment objectives.
Based on these insights, we can propose innovative solutions to our clients and empower them to implement suitable strategies that are aligned with their long-term wealth planning goals.
At EFG, we favour an open architecture model, which gives our in-house advisors access to a diverse range of internal and external solutions. This allows us to draw on the expertise of colleagues across different jurisdictions to fully address our clients' needs.
By adopting a holistic approach, we can offer a wealth planning strategy that is tailored to their specific requirements.
Explain what benefits your firm and colleagues get from these awards.
Winning the WealthBriefingAsia Awards 2023 is a great honour for EFG, our team and all our colleagues. These awards are of great importance to us and they are beneficial in numerous ways.
For example: Industry recognition:
These prestigious awards are a testament to our firm's excellent performance and leadership in the wealth management industry.
They provide external validation of our expertise, service quality and innovative approach. This recognition helps to enhance our reputation and credibility among existing clients, prospects and industry peers.
Client trust and confidence:
The WealthBriefingAsia Awards highlight our commitment to delivering exceptional service and to creating value for our clients.
The awards showcase our ability to meet and exceed client expectations, inspire confidence in our existing clients and attract new ones. Clients are more likely to trust a firm that has been recognised by independent industry experts.
Competitive advantage:
In a highly competitive marketplace, awards such as these help to set us apart from our peers, identify our firm as a partner of choice and give us a competitive edge.
This independent recognition helps us to attract high-net-worth individuals and families seeking best-in-class wealth management solutions.
From whom do you get inspiration?
Our inspiration and ideas are always driven by our clients' needs and aspirations. We listen attentively to and are inspired by our clients’ individual financial goals, concerns and aspirations.
Client feedback helps us to identify opportunities to innovate, enhance the client experience and develop new ideas to meet evolving client needs, including those of the next generation.
We also engage with industry thought leaders and collaborate with our peers to drive new ideas and innovation and ensure we can continue to set the benchmark for wealth management excellence.
Rohit Ganguli Head of Wealth Planning Asia Ian Osborn General Manager Wealth Solutions EFG Bank AGUnbiased Advice, Trust And Integrity Result In Quality Service
Ivo Bartoletti Founding Partner & Executive Vice Chairman Eightstone Pte Ltd.Please explain why your firm has been able to achieve a high level of success?
New ideas, constant introspection, sound governance, and great friendships. This is my formula for a healthy business. In 2009 when I founded Oclaner Asset Management, we were one of the pioneering EAM/ MFO in Singapore, we were a simple set up with simple offerings and systems.
Over the years, we added complexity to serve our clients better but also had to adapt and change our processes as the regulatory landscape continued to evolve.
In 2019, we merged with Eightstone – forming Eightstone Oclaner. Since December 2022 we decided to re-name our company Eightstone for simplicity reasons. I strongly believe that to grow you need to question yourself, what was valid yesterday might not be true tomorrow. We see that in corporate life and we see that on the markets too.
What challenges have you had to surmount to get to this point?
At this point, counting our combined history, Eightstone has been around for 14 years, as you can imagine there have been quite a few changes during that period of time. Client needs have changed, people have left, people have joined, we had a global pandemic, we had financial crisis. We have also seen the emergence of new asset classes, technology and automation has made business more resilient.
Taking a step back, I would say the biggest challenge has been ensuring that we stay relevant and continue to add value to our clients.
What has led to your firm’s success and what role did your colleagues play?
We operate in a service industry, people are everything. What we “sell” is unbiased advice, it’s trust and integrity. I am beyond thankful to my colleagues who are the very reason why we can provide quality service to our clients.
Explain what benefits you get from these awards.
Awards are a recognition of my team’s hard work. We are grateful to every single Eightstone person who comes in daily with positive attitude and a passion for their work.
Where in the world do you operate – are you mainly a domestic player or international?
Our office is in Singapore, however, one of the great advantages of working with a firm like ours is that clients can be virtually anywhere in the world and their assets can be banked in all leading financial centres.
How and in what ways do you measure success?
Success is happiness. It’s a virtuous cycle, if you are happy coming to work in the morning, if you love what you do, then your work will be of quality and your clients will be happy. Happy clients lead to referrals and more clients.
What are your ambitions for the business?
To continue to grow and attract talent, but most importantly to continue to bring value to our clients by delivering consistent results.
ERI’s Unique Tech Solution Fits Banking Trends
Mr. Sutharman Sinnathamby Project Manager APACPlease explain why your firm has been able to achieve a high level of success?
Technology definitely plays a crucial role in the digitalisation of business models, but it can also become an engine for growth.
OLYMPIC Banking System has established itself as a pivotal driver of the business growth of private banks; it is capable of adapting to the most specific and complex requirements.
One of the reasons for our success is our understanding of the realities of the market. The close cooperation with our clients and partners ensures that our solutions are in line with market needs.
What challenges have you had to surmount to get to this point?
ERI constantly adapts its suite of solutions to reflect and respond to the challenges faced by banks. Diversification of products and services and reducing time-to-market are key to ensuring new sources of revenue. Responding to new customer segments and needs is an enormous challenge. The only way to face it is the capacity to rely on a digitally enabled platform that facilitates agility and connectivity thanks to an open architecture. An enhanced and personalised customer experience will be the backbone of client acquisition and retention.
By automating and streamlining key processes banks will allow staff to focus on value-added client servicing, but also mitigate operational and compliance risks.
Banks also face challenges when it comes to consolidating and exchanging data. Our technology platform facilitates the consolidation of data and ensures end-to-end accuracy. Data is no longer siloed, but accessible throughout the customer journey, allowing bankers to take a holistic approach to customer needs.
In what ways do you measure success?
Our clients trust us to empower them with flexible, problem-solving tools to stay ahead of the curve and anticipate their own customers’ needs. A project is successful when the bank can measure the outcome and the benefits of implementing a new technology solution. These benefits are typically measured in terms of operating costs or the time saved on previously manual processes.
What are your ambitions for the business?
Our ambition is to deliver a unique technology solution that constantly evolves and adapts to meet the critical requirements of banks and responds to the constraints and challenges of the Asia-Pacific market. The way banks have been addressing their technology needs has evolved to follow the trend of “platformification” and component banking. Using a secure, robust and scalable IT platform has become a pillar of a bank’s development strategy.
We have, of course, seen market expectations move towards digital front-end solutions and ERI has been adapting its offering accordingly. According to Knight Frank's wealth report, Asia-Pacific is set to become the largest regional wealth hub by 2026. HNWI’s needs in the region are evolving, the great wealth transfer we are witnessing since a few years is ongoing, and the next generation has high expectations towards new personalised digital services but also succession planning that go beyond traditional investment portfolios, including for example digital assets or sustainability.
Farro’s Client Commitment: Longevity, Prosperity, Civilisation And Sustainability
Farro CapitalWinner
• Billionaire Team (South-East Asia)
• Family Wealth Advisory Offering (South-East Asia)
What has led to your firm’s success and what role did your colleagues play?
Established towards the end of 2022, Farro Capital has reached an impressive milestone of managing over $1.2 billion AuM within a mere four months since our establishment. Bloomberg has acknowledged our AuM growth as a "rapid accumulation," and we are delighted to confirm our firm's projected trajectory to further increase AuM over the next 18-24 months by welcoming 50 additional families, each contributing an average of $30 million in AuM.
Our success thus far can be attributed to several key factors. irstly, our brand name, Farro Capital, embodies a profound purpose and philosophy. Farro, a resilient grain variety that has thrived for over 5,000 years, symbolises our commitment to nurturing our clients' wealth and legacy across generations. It signifies longevity, prosperity, civilisation, and sustainability.
Furthermore, our accomplishments are a result of an exceptional ecosystem of partners and a founding team with extensive experience in the private banking and investment solutions industry. We are a distinguished group of industry-leading professionals, offering a wealth of expertise in wealth management, funds, banking, tax, trust, and legacy planning. Our team of 15 currently boasts over 300 years of collective experience in the wealth management space, and Farro Capital aims to expand its roster to include over 20 industry experts by the end of 2023
Where in the world do you operate – are you mainly a domestic player or international?
Farro Capital is a wealth management platform and multi-family office based in Singapore. We are licensed by MAS (Monetary
Authority of Singapore) and offer a comprehensive range of services to multi-generational wealth owners, founders, family offices, and institutions. We serve diverse clients across 12 markets which underscores our international reach.
Our client base includes a significant number of billionaires, single family offices, unicorn founders and we continue to expand our reach with more high-profile clients in the pipeline. We proudly serve a diverse range of clients hailing from Singapore, India, China, Japan, and the Middle East.
If there is one thing you would like to change about the wealth management industry, what would it be?
Farro Capital was born on the premise that wealth management needed to be reimagined in order to address the shortcomings present in the current wealth management and family office landscape.
The team identified various gaps in the industry, including conflicts of interest, lack of transparency, and a fragmented approach to goal-based investment advice.
Farro Capital aims to bridge these gaps and elevate the standards of family offices by offering clients a comprehensive and transparent range of services.
Our commitment lies in assisting ultra-high net worth individuals and families in making well-informed decisions to grow and safeguard their wealth. We understand the unique needs of our clients and take a 360-degree view, working closely with them to comprehend their past, present, and future aspirations. By doing so, we are able to offer a comprehensive suite of tailored and innovative solutions that are aligned with their long-term goals.
Transparent Communications To Foster Trust And Confidence
Please explain why you think your firm has been able to achieve a high level of success?
Global Financial Consultants is one of the longest standing, privately owned, financial advisory practices in Asia. The firm started operations in Sydney, in 1997. I believe our firm's success is a result of several factors. Our diverse team of experienced financial planners collaborates to deliver tailored financial planning solutions to our clients. We prioritise building strong relationships through transparent and open communication that foster trust and confidence.
Our client-centric approach ensures that clients' needs and interests are at the centre of our decisions and recommendations. We stay up to date with industry developments and best practices and prioritise maintaining our firm's culture and values of collaboration, respect, and integrity. These factors have led us to achieve a high level of success and establish ourselves as trusted financial planners in a competitive market.
Where in the world do you operate – are you mainly a domestic player or international?
I operate in Singapore and work with Australian expat clients in Singapore and across the globe.
Whilst I’m physically based in Singapore, I strive to share my knowledge and expertise to the global Australian expat community through my daily social media updates with content, blogs, TikTok videos and over 150 YouTube videos on my channel, with the aim of educating, informing, and empowering my audience on matters of personal finance, especially from an Australian expatriate standpoint.
• Leading Individual (Advisor) (Pan-Asia)
With over 20,000 Australian expatriates in Singapore and over 1 million across the globe, there are still many we’d love to connect and share our information with.
If there is one thing you would like to change about the wealth management industry, what would it be?
It would be to increase transparency and clarity in the fee structures charged by financial institutions.
The financial services industry has traditionally been complex and opaque, with clients often not fully understanding the fees they are being charged or the value they are receiving for those fees. This lack of transparency can erode trust and confidence in the industry, which can be detrimental to both clients and financial institutions. We need to be working collectively to encourage more and more people to seek financial advice and enhance their own financial literacy.
Furthermore, financial institutions should focus on providing value to clients through tailored financial advice and education, carefully structuring solutions based on the clients’ needs, rather than simply selling products.
By shifting the focus to client outcomes rather than transactional revenue, financial institutions can better align their interests with those of their clients and improve the overall reputation of the industry.
Explain what benefits your firm and colleagues get from these awards.
Winning an award is a testament to our commitment to delivering exceptional financial planning services to our clients.
It is a reflection of the hard work and dedication of my team, the trust our clients have in us, and I am certainly proud and grateful for the recognition we have received.
"Winning an award is a testament to our commitment to delivering exceptional financial planning services to our clients."Jarrad Brown Senior Financial Planner Global Financial Consultants Pte Ltd.
From broader thinking, comes wider success.
We are proud to have won 10 major awards including “Hong Kong Domestic Private Bank” for the second consecutive year and “Institutional Trust or Fiduciary Company - Greater China Region” at the WealthBriefingAsia and Greater China Awards 2023.
We will continue to be a trusted partner, connecting you to a world of opportunity now and into the future.
Find out how we can help you to join the winning team. privatebanking.hsbc.com/asia
HSBC Global Presence Connects Asian Clients To Global Opportunities
Winner
• Customer Facing Digital Capabilities (South-East Asia)
• Alternative Investment Manager (Greater China)
• Alternatives Provider (Greater China)
• Priv ate Equity Provider (Greater China)
• UHNW Team (Greater China)
• Hong Kong Domestic Private Bank
• Digital Customer Facing Innovation (Pan-Asia)
• Regional Growth Strategy & Implementation (Greater China)
• Fixed Income Offering (Greater China)
Please explain why your firm has been able to achieve a high level of success?
At HSBC Global Private Banking, our driving vision is to create a market-leading international wealth management experience, delivered by expert relationship managers and supported by a comprehensive retail banking and a cutting-edge digital platform.
Our success is underpinned by placing our clients at the centre of our business, ensuring that every client receives the best ideas, advice, solutions, and services tailored to their unique circumstances. Last year, we launched the Client Insights Program with the aim of developing actionable initiatives that will enhance client experience, underpinned by data points and what our clients are telling us.
In 2022, HSBC Prism Advisory was launched in Asia, offering a contractual, portfolio based advisory service that combines data-driven analysitcs alongside expert guidance from HSBC advisors to help clients navigate market complexity and make more informed investment decisions according to their objectives.
In Asia, we have invested more than US$200 million over a period of four years in core private banking and digital platforms, with further funding allocated to continue the journey in 2023. We have enhanced and connected our core digital capabilities to create a seamless client journey, including HSBC GPB eSignature for clients to review, sign and submit documents digitally and securely, enabling investment insights sharing via HSBC GPB Chat and expanding the online trading platform to include self-tailored structured products and funds.
Siew Meng Tan Regional Head, Asia Pacific HSBC Global Private Banking
What has led to your firm’s success?
Our success is attributed to a strong client focus and ability to consistently deliver outstanding results. In times of uncertainties over the past two years, I am particularly proud to see how each of our team members has risen to the challenge of taking care of our clients. They have remained focused, committed, stayed close to our client needs and have helped them take advantage of global opportunities. Further and importantly, the tireless work behind the scenes by our support teams from account onboarding to the execution of asset transfers are essential to provide the best-in-class client experience.
Where in the world do you operate?
HSBC has a network that covers 62 countries and territories, of which our private banking and wealth business has a presence in over 40 of these. With this unrivaled international presence, our ability to connect Asian clients to global opportunities and vice versa is the key differentiator for us as a truly global private bank.
What are your ambitions for the business?
Our aspiration is to become the world’s leading private bank for Asian, international and HSBC-connected clients, and we are making remarkable strides on all strategic pillars. At HSBC Global Private Banking, we believe that the future of private banking is onshore, offshore and international, and we are investing for growth across all three. We continue to invest in markets where we are strongly positioned to meet the increasingly sophisticated wealth and international needs, including the addition of India in 2023, through a combination of global solutions, CIO-led advice and local expertise.
When it comes to maximising potential, perspective is everything
Every move you make defines your path. You need a partner who can help you to see beyond volatility, and help you assess all the angles. A partner who can look across borders, across boardrooms, and across generations. With our expertise in investing and wealth planning, we can support your purpose now and for the future.
Take the next step, speak to us today. privatebanking.hsbc.com/asia
Holistic Solutions Across The Client Wealth Lifecycle
HSBC Trustee has been working with families around the world for over 76 years to preserve their wealth and legacy across generations. With client relationships spanning more than 50 years and four generations, we are very proud of our heritage as it signifies the vital role we play in helping families protect their financial wealth, and the continued trust our clients have placed in our partnership throughout this time.
Asia is our largest fiduciary services region among our global operations, with over 200 trust professionals and supporting teams helping clients establish and maintain trusts for both private and charitable purposes.
Please explain why you think your firm has been able to achieve a high level of success.
Our success is based around our long history and commitment to our clients, along with a deep understanding of the region. Added to this, we have a vast client network established through HSBC Global Private Banking and we’re able to offer a full suite of Trust and Wealth Planning solutions from Private and Charitable Trust Administration, Estate and Probate Services to Wealth and Succession Planning, Family Office and Governance Advisory, and Philanthropic advisory services. This enables our team to devise holistic solutions across the client wealth lifecycle.
We also have extensive expertise in designing bespoke solutions and in administering complex structures (including listed and private operating companies and real estate).
We have a dedicated team of trust professionals and support teams who are passionate about delivering high quality trust and succession services to our clients. We also have dedicated in-house expertise, and work with industry networks across regions to keep abreast of international and multi-jurisdictional changes in tax, legal and regulations to ensure our clients’ solutions remain up to date in today’s fast-changing environment.
Other than your firm’s people, what has led to your firm’s success?
Critical to our success is our continuous investment in technology. We recently upgraded our core trust administration and document management systems, and implemented a two-way secure communication channel (“GPB Chat”) allowing clients to communicate with their trust relationship manager and send and receive documents via their WhatsApp and WeChat applications.
Where in the world do you operate?
We are international and operate trust companies in Hong Kong, Singapore, Jersey, and the US. We have dedicated Trust Relationship Management teams assigned for each trust client who liaise with clients in their local language and can provide global and country-specific solutions. Our Trust Relationship Teams have the connectivity to our exclusive network of industry experts within the HSBC Group worldwide, enabling us to provide a “one-stop solution” to meet clients’ wealth needs beyond that of trust and succession planning, including investments, personal and business banking services.
What are your ambitions for the business?
Our vision is to be the leading international Trust and Wealth Planning Solutions provider for UHNW individuals and families, via a global platform that fully leverages HSBC Group’s scale, expertise and brand. We aim to create opportunities for our clients by:
• Providing bespoke solutions to enable clients to protect and transfer wealth to their next generation, and to fulfill their philanthropic ambitions.
• Opening up opportunities through connecting clients to all of HSBC Group to provide global solutions for international clients.
• Allowing clients to have a complete view of family wealth with open architecture trusts that include non-financial assets and family-owned businesses.
relationship manager
As wealth grows exponentially in India; as Indians shift from a 'save money' mindset to a 'grow money' one, we stand at the cusp of an exciting period in India's investing evolution.
InCred Wealth is honoured to partner with Indian investors to redefine investing styles and wealth creation techniques.
More Sophisticated Products To Generate Alpha With InCred Wealth
Mr. Nitin Rao CEO InCred WealthWinner
• Emerging Wealth Manager (India)What challenges have you had to surmount to get to this point?
InCred Wealth is a specialised wealth management firm that serves the needs of Indians (domestic & NRI) across customer segments – (Ultra) high net worth individuals, family offices, trusts and treasuries. We provide holistic wealth and investment solutions across equities, fixed income/debt and alternatives through 120+ private banking relationship managers across nine cities in India.
Please explain why you think your firm has been able to achieve a high level of success?
We entered the wealth management space in India, despite it being saturated, with a vision and an understanding that the Indian market had been significantly under-invested in innovation-led investment products. The large private banks and wealth firms in India were largely offering cookie-cutter solutions, while clients in the meantime had built an appetite for more sophisticated and innovative products to generate alpha. We have been able to penetrate the highly competitive market precisely by tapping into this unmet need.
Coupled with the sheer scale of wealth being generated via Indian startups, our founder Bhupinder, knew that it was time to add a strong wealth management platform under the InCred Group. He embarked on creating a next-generation wealth management firm that aims to generate additional alpha for clients through product innovation and internationalisation of the Indian mindset.
In our very first year of operation, COVID hit home. When we most needed to huddle in person to build the foundation of the business, we were forced to work from home. It was the sheer will and passion of our people that despite working remotely and having never met each other (in most cases) the entire build-up for the platform and operationalisation was done in record time.
The other challenge which we had to face is to get customer acceptability as a new brand. Here our focus on products being designed to fulfill the gap in markets - first in debt and then in equities through a combination of in-house manufactured products and asset management products, helped us overcome this challenge easily.
How and in what ways do you measure success?
We measure our success through various parameters including growth in our AUM and client base as well as the bottom line. We believe for a firm of our size to break even in the first year of operation and continue to remain robust through a bull as well as a bear market is unheard of. Not to forget that employee satisfaction is paramount in ensuring we continue to grow with the same momentum and are happy that our employees continue to rate us high and are “Proud to be a part of InCred Wealth”.
What are your ambitions for the business?
Ambition is to be in the top three in wealth management firms over a five-year time frame and be the preferred go-to partner for customers to optimise their returns.
Legal form: limited-liability company (société anonyme) under Swiss law with share capital of CHF 1,025,946,000. Registered office: 4 Quai Général Guisan, 1204 Geneva, Switzerland.
(Switzerland)
WE FOCUS ON RESPONSIBLE FINANCE SO YOU CAN FOCUS ON SUSTAINABLE WEALTH.
(Switzerland) SA is authorised as a bank and Securities Firm by the Swiss financial markets authority (FINMA), which also supervises its activities.
Shaped by more than 145 years of experience supporting families and entrepreneurs around the world, Indosuez Wealth Management offers a tailor-made approach that allows its clients to build, manage, protect and pass on their wealth according to their goals and ambitions. In coordination with the Crédit Agricole group, its employees are committed to addressing environmental, social, and governance issues to pursue consistent progress and ceaseless value creation. Indosuez Wealth Management is the global wealth management brand of the Crédit Agricole group and is present in Singapore and Hong Kong via CA Indosuez (Switzerland) SA, Singapore Branch and Hong Kong Branch. As a whole, the Indosuez Wealth Management group is present in 10 locations and counts nearly 3,000 employees.
CA Indosuez (Switzerland) SA, Singapore Branch - Incorporated in Switzerland with members' limited liability. 168 Robinson Road #23-03 Capital Tower, Singapore 068912
CA Indosuez (Switzerland) SA, Hong Kong Branch - Incorporated in Switzerland with members' limited liability. 29th Floor, Two Pacific Place, 88 Queensway, Admiralty, Hong Kong SAR www.ca-indosuez.com
Focus On ESG And Sustainability Attracts Nextgen To The Industry
Arjan de Boer Head of Markets, Investments & Structuring, Asia Indosuez Wealth ManagementWhat has led to your firm’s success and what role did your colleagues play?
Indosuez Wealth Management’s strength lies in adopting a prudent approach to grow our clients’ wealth sustainably.
Over the recent two years, we strengthened both our team of investment specialists as well as front office teams. Indosuez Wealth Management is part of the Credit Agricole Group. Our clients have access to a wide and sophisticated array of products including funds from another Credit Agricole entity, Amundi.
Winning five WealthBriefingAsia awards this year, amidst stiff competition, speaks volumes about our teams’ expertise. Moreover, our wins are in diverse categories, ranging from alternative investments to FX to ESG, which underline our teams’ varied strengths and depth. It solidifies our commitment to conduct business with a long-term view and in a sustainable manner.
Where in the world do you operate?
We are the global wealth management brand of the Crédit Agricole Group, which is ranked 10th largest bank in the world. (The Banker 2022). It has a unique proposition: it is a boutique private bank, yet part of and backed by the strength of the Credit Agricole Group.
Renowned for its international reach, Indosuez employs nearly 3,000 people in 10 locations around the world: in Europe (Belgium, France, Italy, Luxembourg, Monaco, Spain and Switzerland), Asia-Pacific (Hong Kong SAR, New Caledonia and Singapore) and the United Arab Emirates.
Winner
• ESG (Greater China)
• FX Solution Provider (Greater China)
• FX Solution Provider (South-East Asia)
• Alternative Investment Manager (South-East Asia)
• Overall Diversity & Inclusion Offering (South-East Asia)
What are your ambitions for the business?
Indosuez has a razor-sharp focus to continually grow, expand and adapt to meet our clients’ expectations at various points of their financial investment journeys.
As one of the very early movers in the ESG space, we provide our clients with detailed ESG scores in their portfolio statements, which form the basis of discussions and investment decisions relating to ESG.
Our teams are organised by distinct market segments - Southeast Asia and North Asia, UHNWI and NRI/EAM teams. As mentioned earlier, we have appointed a number of senior talent over the past two years and will also continue to invest in training our front office teams.
Sustainable growth and profitability continue to be the focus in growing our business - we enjoyed strong net inflows at doubledigits over the past three years, especially in the last 12 months.
What would you like to change about the wealth management industry?
I would like it to be more attractive for the younger generation to come into the industry. Our industry is not ‘top-of-mind’ for graduates, unlike AI, tech, etc. As a rather “old-fashioned” industry, it’s important that we find ways to stay relevant and attractive for young people. The way we approach this is by inviting trainees into our workforce and giving guest lectures at top universities globally. Our strong focus on sustainability resonates with young people as well as our involvement in local community projects and charity.
How IntellectAI Changes Wealth Management Value Chain
Banesh Prabhu Chief Executive OfficerIntellectAI
Winner
• Artificial Intelligence (AI) Application (Pan-Asia)
Artificial intelligence is embedding itself into the wealth management conversation. One particular challenge is that when banks and other institutions want to improve front-end offerings, they’re understandably reluctant to raid budgets unnecessarily. They’d often prefer to layer their front-end systems on top of what’s already there. But they need to do this efficiently, and where necessary, at scale. That’s where organisations such as IntellectAI come in. IntellectAI is part of Intellect Design Arena Ltd, an India-based global fintech leader in banking and insurance.
IntellectAI is a next generation business that was born on the cloud. It offers a suite of contemporary artificial intelligence products and data insights triangulated from thousands of sources that take a strategic approach to tackling the biggest challenges for the wealth, capital markets and insurance industries.
Wealth
IntellectAI’s wealth solution uses application programming interfaces (APIs) – enabling different programmes to “talk” to one another – important for private banks, wealth managers, advisors, and broker-dealers with their array of systems that don’t all come from the same stables.
“Our wealth solution is driven by eMACH.ai standards (the acronym stands for events, Microservices, API, Cloud, Headless and driven by Artificial Intelligence). We have very specifically embedded AI into the operational processes,” Banesh Prabhu, chief executive officer, IntellectAI, told this publication.
It’s getting personal
IntellectAI’s wealth platform uses intelligent data models to improve the experience that the end-client gets from his or her relationship manager. It provides a “360-degree customer experience” with data analytics for quick insights - something
Banesh thinks many RMs lack. Another way IntellectAI improves efficiency, Banesh said, is through “hyper automation” – the intelligent automation of operational processes to create a low-touch or no-touch workflow.
“We believe that over the next five to ten years, operational activities will become more streamlined. We are bringing in sophisticated AI such as intelligent document and data processing, customer churn prediction, enhanced statementing with comprehensive and insightful analytical data, and much more. We have also integrated WealthForce.AI with state-of-the-art Large Language Models (LLMs) such as ChatGPT, Llama, and PaLM. This infusion of AI will make the interactions with the platform more intuitive and responsive.
Menu offerings
There are two main offerings in the wealth segment: Wealth Qube® and WealthForce.AI. Wealth Qube® is an end to end wealth solution spanning front, mid and back office.
WealthForce.AI is the AI driven front end that makes the relationship managers’ day more efficient and streamlined. WealthForce. AI covers three pillars: Hyper-automation – eliminate operational friction and reduce the time that RMs spend on mundane work; hyper-personalisation – using data to provide information and “nudges” for clients; and superior customer experience, enabling RMs/advisors to have a rich and beneficial relationship with clients.
The rewards
A benefit of WealthForce.AI, Banesh argues, is that it can sit on top of a firm’s existing tech architecture; it does not require the client to rip out an existing stack.
Intellect Design Arena employs about 6,000 staff, of whom about 1,400 are in the IntellectAI line of business which has a large Data Science team for building ML/DL models.
Powering global businesses to succeed
Our 4,000 employees provide world-leading, specialised administration services to clients in over 30 jurisdictions. Our local, expert knowledge and innovative technology combine to deliver a compelling proposition. By partnering with clients we transform and unleash the potential of their operating model. We deliver the power they need to succeed.
Intertrust: Its People, Its Unique Asset
Please explain why your firm has been able to achieve a high level of success?
At Intertrust Group (a CSC company), our unique asset is our people. We have a strong and stable team of experienced and qualified private client professionals - majority of whom have been serving the company for a long time.
The Private Client Asia Pacific Team is led by Alice Lau, who is highly experienced and has been working in Intertrust Group for over 25 years. Over 50 per cent of our staff has been with the firm for more than 10 years.
Alice Lau Executive Director and Head of Private Wealth Services Intertrust Group (a CSC company)Our staff strive to provide the best services to our clients. All client-facing professionals either hold or are studying towards relevant industry professional qualifications. Intertrust Group (a CSC company) is also an accredited Platinum Employer Partner with STEP on a global and local Hong Kong level, demonstrating commitment to creating a culture of continuous learning.
What has led to your firm’s success and what role did your colleagues play?
We are the best in class because of our people - they are not only fantastic to work with and help create such an enjoyable environment, but their commitment to client services is just ingrained in them.
It makes us proud that they partner up with clients and help navigate them through the complexities they are facing.
Explain what benefits your firm and colleagues get from these awards.
This is the seventh year Intertrust has received the award 'Best Independent Trust or Fiduciary Company (Greater China)' This accolade is a valuable recognition, and it further bolsters the market position of Intertrust Group to stand out from competitors in the private wealth space, strengthening its industry credibility to existing and prospective clients.
Winning the award is a great way to recognise the hard work of the colleagues. This success inspires the team to continue to meet those high standards and strengthen their belief in the exceptional level of client service they provide. It also helps us foster talent attraction and retention.
Where in the world do you operate?
At Intertrust Group, our 4,000 employees are dedicated to providing world-leading, specialised administration services to clients in over 30 jurisdictions. This is amplified by the support we offer across our approved partner network which covers a further 100+ jurisdictions.
We have private client focused offices in most key trust jurisdictions including Hong Kong, Singapore, BVI, Guernsey and Jersey, amongst others. Our global teams provide tailored, innovative and proactive private client services to meet clients’ wealth planning requirements.
From whom and what do you get inspiration?
Intertrust Group has a rich history in the financial sector globally, underpinned by a tradition of excellence for over 70 years.
We draw inspiration from our clients and business partners. We hear them share their challenges, and we have come to understand their requirements and work out new ideas to solve their issues and provide them with solutions.
"Winning the award is a great way to recognise the hard work of the colleagues. This success inspires the team to continue to meet those high standards and strengthen their belief in the exceptional level of client service they provide."
Leonteq Accelerates Clients’ Digital Transition
Edward Ho Head of Asia Leonteq Securities
Winner
• Structured Products Solution (Pan-Asia)
Leonteq, a Swiss Fintech company and structured products specialist provider, has launched "a dedicated version" of its multi-issuer platform (LynQs) for external asset managers (EAMs), wealth managers, multi-family offices and other financial institutions mainly in Hong Kong and Singapore.
What motivated Leonteq to launch LynQs through a ‘dedicated version’ in Asia and when did the platform go live in Asia?
It made sense to leverage the unique technology of our award-winning European platform, launched in April 2021.
Responding to our clients’ need to accelerate their digital transition, we provide the full range of structured product processes on a single platform.
Since March 2023 we have already onboarded scores of Asian counterparties on LynQs. The dedicated Asian offering has covered all traditional securitised structured product payoff structures, e.g. fixed coupon notes, bonus enhanced notes, equity linked notes, range accruals and capital protected notes which can be prized on more than eight currencies (including USD, EUR, HKD, SGD, JPY, AUD) and almost 2,000 underlying’s, including more than 200 Hong Kong stocks.
What makes your digital investment solution stand out compared to other platforms serving wealth managers in Asia?
LynQs stands out for white labelling, an AMC module, a multi-issuer pricing tool, issuer-independent lifecycle management, dedicated investment ideas and multi-rights user management. LynQs follows two main principles: customisation and open architecture.
• Customisation. The user interface, available structures, and individual user rights are tailored to clients' needs. White labelling means their corporate identity is swiftly integrated, and Leonteq can customise content for clients in Asia.
• Open architecture. Clients can upload structured products purchased without Leonteq's input, for comprehensive lifecycle management and portfolio analysis.
We think that these capabilities will become increasingly important for the risk management of structured products portfolios.
How has the demand for structured products shifted among wealth managers in Asia and what’s the latest trend you’re seeing?
We have observed a growing demand for principal-protected structures in response to raising interest rates as well as the current uncertain market environment and favourable interest rate environment. These structures offer attractive pricing levels to investors as compared to the past 12 years.
In addition, clients in Asia have expressed a desire to expand the scope of actively managed certificates (AMCs) to cover discretionary mandates and focus on their core expertise in client relationships and portfolio management.
Leonteq offers a new generation of AMCs that can support a wide range of index components, including equity and ETFs, interest rates and fixed income, FX (including crypto assets), securitised structured products, as well as derivatives that typically require a credit line (vanillas, Accu/Decu, Target Redemption Forward, PTARF, Autocall swaps, etc.).
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Lombard Odier’s Rethink Everything ® Philosophy
Lombard Odier is the private bank of choice for clients seeking an innovative and tailored approach to wealth management. Since 1796, we have understood that each client has different demands and individual goals. We aim to protect and grow our clients’ assets, guided by our Rethink Everything® philosophy. Our agile responses to changing economic and political conditions have delivered over 200 years of stability.
Our bank is solid and strongly capitalised: the balance sheet is highly liquid and invested conservatively. Our partners are entrepreneurs who own and manage the business but also manage key client relationships. Our independent ownership model means that our interests are aligned with those of our clients.
In Asia, we deliver our value proposition to entrepreneurs and leading families across the region, through our three offices in Singapore, Hong Kong and Tokyo. We are a private bank with an asset management approach, and we believe that long-term financial returns will result from well-thought asset and risk allocations and robust portfolio construction.
What do you think gives Lombard Odier the competitive edge in Asia?
Guided by our Rethink Everything® philosophy, we are focused on our core strengths in holistic investment solutions and family services advisory, fostering strong strategic alliances with some of Asia-Pacific’s finest financial institutions, and advancing our leadership in sustainability. Furthermore, our long history as a seventh-generation family business means we have first-hand understanding of our clients and their needs.
What do these awards represent for Asia?
We are proud to celebrate over 35 years in Asia. We are particularly pleased with the categories of awards we have won as they truly reflect the depths of our expertise and what we stand for in Asia. It is also a recognition of our success working seamlessly as One Team across our three offices, collaborating and building synergies by sharing our knowledge, experience and our networks.
These awards are also a testament to our strong and stable client relationships. It is thanks to the continued trust and support our clients place in us that has allowed us to be recognised, once again, as a strong private bank in the region, committed to delivering outstanding client service.
What’s next for Lombard Odier Asia?
We continue to do what we have done for the last 225 years; continuously rethink the ways we can improve and innovate in our changing environment. Asia will continue to be a fast-growing economy and we are well-positioned to seize opportunities by leveraging our value proposition. We look forward to expanding our footprint across our Asia core markets through offshore banking in Greater China and South-East Asia. We are very thankful to reach this level of growth because of our outstanding teams of bankers, investments specialists, experts and support staff. We look forward to scaling new heights as One Team Asia.
Francis Liu CEO, Private Clients, Asia & CEO Singapore Lombard Odier• Family Governance Services (South-East Asia)
• Regional Partnership (South-East Asia)
• Overall ESG Offering (South-East Asia)
• Wealth Planning Team (Greater China)
• Governance Service for Families (Greater China)
• Private Banking Regional Partnership (Greater China)
Clients Enjoy Holistic Value Proposition At Maybank Private
Maybank Private Singapore
Winner
• Overall South-East Asia Private Bank
Where in the world do you operate?
Maybank is a regional bank with over 60 years of deep rooted presence in the ASEAN region. It has on-ground operations in all 10 ASEAN nations and has strategically positioned Maybank Private in three onshore booking centres in Singapore, Malaysia and Hong Kong. With a deep understanding of ASEAN markets, Maybank is well-positioned to connect its clients to and from this region with the rest of the world. We offer our clients direct access to regional and global investment opportunities.
What challenges have you had to surmount to get to this point?
As Maybank Private was only established in 2013, it is considered as a relatively new player in the competitive private banking industry. Our primary challenge was establishing our credibility and building trust amongst high-net-worth individuals (HNWIs). We succeeded through nurturing our relationships with our clients and building a comprehensive suite of wealth management solutions. Further, we leveraged Maybank’s expertise across the group to offer asset management, investment banking, corporate banking and Islamic banking solutions.
What has led to your firm’s success and what role did your colleagues play?
A crucial factor contributing to Maybank Private’s success has been its close collaboration with other units within the Maybank Group. We come together as one to offer a holistic value proposition that caters to the specific needs of our clients. We have also placed strong emphasis in innovation and embracing technological
advancements by investing in state-of-the-art Avaloq Banking Suite system.
Another key factor is our strong emphasis in human capital as a key driver in achieving our vision. We place strong emphasis in training and developing our human talents from within the Maybank family. In fact, majority of our private bankers developed their careers from the retail branches to Premier Wealth, and finally Private Wealth. This has proven to be the foundation of our success as this continuity helps retain the loyalty and confidence of our clients.
We also adopt a Regional RM model that removes the territorial mindset of RMs, encouraging them to refer and on-board clients in any country, and successfully bringing in new assets from existing clients.
Explain what benefits your firm and colleagues get from these awards.
Maybank Private is extremely honored to receive the award for '
Best Overall South-East Asia Private Bank'. It is particularly meaningful to us given Maybank’s position as a regional bank in the ASEAN region. The award affirms that we are moving in the right direction in building a platform to compete with the more established private banks in the industry. It also demonstrates our credibility and reputation in delivering value-added services to our client with the objective of building trust and nurturing long-term relationships with them. All this could not have been possible if not for the dedication, hard work and collaborative spirit of our colleagues within the Maybank Group. This award will propel us strive even further to achieve greater heights in the future.
Micro Connect-S Consumer Brick-And-Mortar Stores To Global Investors
Please explain why your firm has been able to achieve a high level of success.
Micro Connect is a Hong Kong-based fintech startup founded in 2021 by Charles Li, the former CEO of HKEX, and Gary Zhang, CEO and Founding Partner of Oriental Patron. The company has built the world’s first financial ecosystem that directly connects China’s consumer brick-and-mortar stores to global investors. The company’s success is built on three primary business pillars:
1) A proprietary asset class: the Daily Revenue Obligation (DRO) is an investment product that exchanges investor capital for a fixed percentage of a store’s daily revenue for a fixed period.
2) A fintech powered infrastructure: Thanks to China’s mature digital payment infrastructure, Micro Connect can directly inject capital into investee stores and link systems to ensure the accurate and timely collection of the investor’s entitled daily revenue.
3) A blockchain-enabled exchange: the Micro Connect Macao Financial Assets Exchange (MCEX) will allow any store to list
their needs and DRO terms to seek capital from investors using the exchange.
The company has been growing rapidly. Since its inception in August 2021, the company has raised $70 million, grown headcount to nearly 300, opened offices in Shenzhen, Macao, Beijing, Shanghai and Chengdu, and invested in over 4500 stores in China.
A myriad of reasons contributed to this rapid growth. First, the company aimed to tackle an unprecedented initiative in finance with vast potential – directly financing micro and small businesses in China with global investors’ capital – drawing support from various stakeholders in China and globally. Second, the company’s DRO asset class provides perfect capital for the “little guys” in China’s consumer economy, and robust and steady returns for the investor. Third, China’s thorough digitization made our business model feasible and scalable.
What challenges have you had to surmount to get to this point?
In terms of progress, it took us three months to complete the very first DRO investment, in December 2021. This followed months of negotiations, system checks, and building the ARM infrastructure to successfully deploy the capital and reliably collect revenue. The next milestone of 100 DROs was reached in March 2022. In April 2023, we hit a monthly DRO investment rate of 1000 for the first time.
What are your ambitions for the business?
The target for 2023 is to help 30,000 stores receive financing through DROs. The next phase for the company is the Micro Connect Macao Financial Assets Exchange (MCEX) which will see us transition from our proven proprietary investment model to a central market operator model. On 25 March 2023, the exchange opened on a trial basis, with full launch expected in the second half of the year. MCEX is the world’ first exchange for DROs and will allow broader and more direct market participation. With MCEX, global professional investors now have the option to construct and trade portfolios by selecting any given stores from any given period.
Emerging Markets’ Potential For Growth And Diversification
Simon Hopkins CEOMilltrust International Group
Welcome to Milltrust International, a distinguished investment organisation specialising in the management of institutional assets. We have been awarded for our innovative approach to investments, with a specific focus on emerging markets.
Currently, we oversee more than $500 million in assets, managing a diverse portfolio across various sectors and regions. Our presence is felt in major financial centres worldwide, including London and Singapore, establishing us as a truly international player in the wealth management industry.
Please explain why your firm has been able to achieve a high level of success.
Our success is rooted in our unwavering commitment to our clients and our progressive investment approach. We firmly believe in the potential of global diversification and the untapped opportunities within emerging markets.
Our team consists of seasoned professionals, each bringing their unique expertise and insights. Together, we strive to deliver exceptional results by challenging conventional thinking and embracing new perspectives.
What challenges have you had to surmount to get to this point?
Our journey to our current standing has not been without challenges. We have navigated turbulent markets, adapted to regulatory shifts, and managed the inherent risks associated with investing in emerging markets.
However, our resilience and robust risk management strategies have enabled us to convert these challenges into opportunities.
• Fund Manager (South-East Asia)
• Fund Manager (Greater China)
• Asset Management Firm Serving Family Offices and Private Banks (Greater China)
How do you measure success?
We gauge success not only by the financial returns we generate for our clients but also by the positive impact we make on the communities where we invest. We are strong advocates of responsible investing, aiming to contribute to sustainable development in the regions where we operate.
This commitment to sustainable prosperity is at the heart of everything we do, from working in partnership with WWF for our Climate Impact Asia Fund, to technological investments in the realms of people, planet and health where we have invested in over 80 revolutionary private companies since we founded Milltrust in 2010.
What are your ambitions for the business and what needs to change in the industry?
Looking to the future, our ambition is to continue expanding our global presence and further enhancing our offerings. We are committed to delivering superior returns for our clients while making a positive impact.
If there is one perception we would like to change about the wealth management industry, it is the view that emerging markets are inherently high-risk. We firmly believe these markets are brimming with potential for growth and diversification. Our aim is to shift this perception by demonstrating the potential of these markets through our successful investment strategies.
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Please explain why you think your firm has been able to achieve a high level of success?
We have been serving the needs of UHNW individuals and families since 1937 and we pride ourselves on being a full-service law firm that can provide for all their legal needs. Our clients' circumstances are rarely straightforward and often involve complex cross-border and contentious elements.
This is where our expertise shines through. Combined with our family office services, UK tax and real estate capabilities, we can guide clients through the full ecosystem of their private wealth needs.
We are also passionate about delivering personal and high calibre services which have enabled us to maintain a high degree of client loyalty.
Where in the world do you operate – are you mainly a domestic player or international?
We are wherever our clients need us to be - that is to say, everywhere! We have offices in London, Hong Kong, and Singapore and almost all our matters involve an international element. Even where we do not have offices, we have a network of excellent firms who work with us to provide cohesive advice to our clients.
Asia and Europe are obviously very key jurisdictions for us, but we also have strong connections and expertise in the Middle East, Latin America, and the US.
How and in what ways do you measure success?
Success is a moveable target and can be incredibly subjective. That said, we measure our successes in the frequent mandates, positive feedback we receive from our clients and the impact we make on their lives, the continued support and friendship of our colleagues, and the personal satisfaction we derive from our work.
We are fortunate in that sense to have enjoyed many successes since we started the Singapore practice.
If there is one thing you would like to change about the wealth management industry, what would it be?
We have seen the wealth management industry go from strength to strength in recent years, particularly in Asia. We think the next natural step to bolster the industry is to encourage further collaboration and the sharing of knowledge and viewpoints between providers, evolving into a more cohesive industry that is better for clients and better able to tackle future challenges with a united front.
We would also like to see more emphasis on understanding and catering to the needs of female clients, who have historically been unserved in the private wealth industry and is a cause we champion through our Mishcon Women in Wealth initiative.
N ICE Actimize Suitability Supports With Intelligent Analytics
What new developments will 2023 bring to the wealth management community as it addresses global suitability regulations?
The global regulatory pendulum continues to swing and while the key mandate of regulatory agencies is ensuring market integrity and that financial services firms are playing by the rules, regulators are also under immense pressure to do another essential job: protect consumers.
How does your service help to address the suitability regulations?
Lee Garf General Manager, Financial Markets ComplianceNICE Actimize has stayed on top of changing global regulations in suitability. In APAC NICE Actimize’s SURVEIL-X Sales Practices & Suitability solution is ready to support the regulations and guidelines established by the Monetary Authority of Singapore, the Hong Kong Monetary Authority, and Australia’s Securities and Investments Commission’s (ASIC) among primary regional authorities.
Since its debut, NICE Actimize’s SURVEIL-X for Wealth solution continues to be an extremely successful and robust solution within its SURVEIL-X holistic surveillance suite, with successes and growth continuing year over year. The solution has proven itself to address the full lifecycle of the wealth management suitability experience: identifying recommendations; distribution and tracking of forms; proving proper disclosure, written and verbal; mitigating conflicts of interest; evidencing recommendations which are in a client’s best interests; and post implementation compliance inspection, assessment, and review.
The suitability capabilities now include complete data coverage, advanced detection scenarios, predictive analytics, self-development & tuning, intelligent investigations, dashboards & visualisation, and automated insights.
Instrumental to its success is that SURVEIL-X is a cloud native suite –providing easy onboarding and managed services, simple operations with open API, and industry leading security protections. New features added to the solution since last year include alert prediction; financial advisor portal; advisor conduct score and personal account dealing coverage.
NICE Actimize Suitability for Wealth includes intelligent analytics, fine-tuned for wealth managers, and powered by natural language processing and machine learning. These advanced analytics quickly spot risky behavior among regulated advisors. The automated processes within the solution reduce the effort required to identify disclosures and recommendations and create workflows that manage investigations and alerts enriched with all types of behavioural and organisational data. Works to monitor advisor’s behavior-related risks within unstructured communications data: email, voice, chat, social, etc. Using a combination of sentiment identification and anomaly detection analytics gain early identification of behavior risks.
What are the particular challenges that companies face?
Managing suitability compliance can be a difficult job, but one where intelligent surveillance technology can help. That’s why in 2023, advanced technology will play an increasing role in simplifying compliance for regulators and assisting financial services firms in complying with the many ever-changing suitability regulations that govern their day-to-day dealings with consumers and investors.
Reflecting continuing commitment to this category around the world, NICE Actimize is seeing widespread global adoption of its innovative surveillance solutions, meeting regulatory obligations while managing client risk, encouraging lifelong customer relationships, and building a robust suitability compliance program.
REFINIT IV® WEALTH SOLUTIONS
When every investor is unique, o -the-shelf advice is simply o the table.
Our solutions combine world-leading content with an intuitive workflow for access to personalised advice, di erentiated data and actionable insights to achieve greater financial wellness.
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Sabrina Bailey Global Head of Wealth Solutions Refinitiv, an LSEG BusinessWinner
What sets you apart from your peers this year and why?
Refinitiv, an LSEG (London Stock Exchange Group) business, is one of the world’s largest providers of financial markets data and infrastructure. With $6.25 billion in revenue, over 40,000 customers and 400,000 end users across 190 countries, Refinitiv powers participants across the global financial marketplace. We provide information, insights, and technology that enable customers to execute critical investing, trading and risk decisions with confidence.
Our advisor tools provide market data, client data, and proprietary information, news, and research in one view, allowing advisors to streamline their workflow to provide timely and relevant advice. Our investor solutions incorporate industry-leading data, widget capabilities and APIs to help clients transform how investors engage with their investments – through an advisor or directly - in a modern, digital experience.
What are your key differentiators?
Our differentiators have become increasingly important to our business and the clients we serve.
The first is our global scale and breadth and depth of content and analytics. We are one of only a few firms that can deliver a single platform, with consistent data, to customers globally. Not only are we a leading provider of global cross-asset financial market information, but we also carry exclusive content sets and analytics – Reuters News, sentiment analytics and ESG data to name a few. As investors demand access to more
information, having one global source adds a lot of value to a wealth management firm.
The second differentiator are the flexible workflow tools and widget capabilities that allow clients to better visualise data and generate better insights. Whether charting tools that the investor can view on their own screen, or widgets and APIs that embed content within to digital investor platforms or mobile apps, our data is available in modern and flexible frameworks that are designed to deliver dynamic, accelerated workflow capabilities to empower your business with optimised efficiency.
Finally, our open strategy is helping us to work with wealth management firms to create hyper-personalized advice. By combining a firm’s proprietary data with Refinitiv market data, news and analytics, we can provide a one-stop access point to the firm’s advisory views and deliver a 360 view of an advisor’s book of business. This empowers advisors to generate insights and ideas that they can proactively take to their clients to offer an enhanced and personalised experience.
What will be the result of receiving this accolade?
Winning the Best Data Provider award in Asia is a testament to our commitment and investment in the development of solutions to help wealth management firms serve their investors. It is a highly encouraging win for us as we are motivated to deliver and expand into new content sets and personalised insights for our customers. Off the back of this honor, we hope to highlight the value of data combined with best-in-class technology and how it can accelerate growth for our clients and all wealth firms.
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Winner: Best On-boarding Solution
WealthBriefing MENA Awards For Excellence 2022
SS&C: A Global Operation With A Strong Local Presence
Kaushiq Kodithodika Sales Director, APAC SS&C AdventHow do awards such as this make a difference to your firm and your colleagues?
Recognition from well-established and respected publications are validation of our approach and commitment to the market. It is invaluable to all of our key stakeholders, both internal and external, to see our solutions and services acknowledged by highly regarded independent observers.
Winning awards in the region reinforces our capabilities and demonstrates our commitment to continued success for our customers.
Where in the world do you operate – are you mainly a domestic player or international?
SS&C is a global operation, with resources and clients in all established markets. It is important to us that we maintain a strong local presence to supplement the global reach.
What have been the main obstacles you had to overcome?
Our industry is evolving. Client needs, technology and services are constantly evolving and it is vital we continue to innovate in order to stay at the leading edge and remain a force in this industry. With such diversity in local regulatory requirements, market practices, instrument types and client expectations, a key challenge is to ensure our products and services have the flexibility and specialisation to cope with all these different market demands. Bringing together our world-class technology development capabilities with extensive on-the-ground knowledge helps us overcome the challenge and incorporate the required regional specificities into our solutions.
What are the main contributions do you think you bring to the wealth management industry?
Our solutions and services enable our clients to build world class organisations. We also pride ourselves on having a highly skilled team that can assist and advise as needed. It is also important to us to have strong representation in all of our regions. Understanding the local nuances is key to being successful. We continue to invest and innovate, to continually improve our clients’ options and empower them to be successful. Our aim is to optimise our clients’ potential and allow them to create thriving businesses. Only by focusing on the client and market needs can we match our own ambitions and standards.
Whom do you look to in terms or ideas and inspiration?
We strive to be seen as active members of all of our client communities. Feedback from clients, prospects and market influencers are all key elements of our innovation. SS&C also has a diverse and multi-skilled team, distributed across our geographical reach. Collaboration is key to our success. We use technology and culture to optimise collaboration and empower teams to drive the business forward.
We continue to demonstrate a client-centric company culture, and we are guided by principles which drive our ongoing success: Commitment to our clients, Taking Accountability, Inspire Teammates and Innovate Intelligently. Our growth is fueled by teamwork and we reward innovation and professionalism. To quote one our employees: “Our customers rely on us to keep them at the leading edge of technology and services so they can provide better services to their clients”.
Work Life Balance Is Vital To Success
Stephenson Harwood is a law firm with over 1,300 people worldwide, including more than 190 partners. Stephenson Harwood’s private wealth team provides high net worth individuals, entrepreneurs and their families with practical, commercial legal and tax advice regarding all aspects of their succession, estate, and wealth planning.
Our private wealth team spans the firm's offices in London, Dubai, Hong Kong and Singapore, and provides advice under the laws of the UK, UAE, France, Hong Kong, Canada and Singapore.
How and in what ways do you measure success?
We measure success through a broad lens. Like most firms, we look to financial success but the non-financial measures of success are equally, if not more, important. We are heartened by the repeat referrals we receive from clients and intermediaries. This demonstrates our ability to build strong relationships and deliver quality work. Private wealth advisory work requires a substantial degree of trust, tailored advice, and a personal approach. We are a team clients like to work with and lawyers want to join. This is demonstrated by the growth of our international team, as we continue to attract seasoned experts and highly skilled lawyers who are very dedicated to our clients. Of course, industry award wins also indicate our success in the market and it is fantastic for the team to be recognised for their hard work and dedication.
From whom and what do you get inspiration?
Stephenson Harwood
Stephenson Harwood as a firm is entrepreneurial minded. The firm encourages us to challenge ourselves and to ask how we can service clients better. We are constantly learning and evolving from exchanges with colleagues across different jurisdictions, other industry experts, intermediaries, and clients. We encourage participation in learning and development, diversity and inclusion and pro bono activities.
We also recognise that a work life balance is vital to success and encourage our team to spend time with family and friends who inspire us. We recognise professional growth requires a sense of purpose beyond the legal profession. Time to reflect, take a step back and consider our work helps us improve our offering.
What has led to your firm’s success?
As an international firm, we can serve clients in jurisdictions across the globe. This allows us to take a holistic and global view in private wealth structuring. Our success is a result of the collaborative effort of our diverse team, comprising partners, associates, and business services teams. We work closely together to provide exceptional solutions to our clients. We support each other professionally and personally to push boundaries, broaden our skillsets and to be our best selves.
• Legal Team (South-East Asia)
• Next-Gen Programme (South-East Asia)
• Family Wealth Advisory Offering (Greater China)
• Lifetime Achievement
What are your ambitions for the business?
Put simply, we want to grow internationally and in this region. There is huge demand for private wealth services and the future looks bright. We want to be the "go to" firm globally for private wealth services for international families, entrepreneurs and institutional clients.
Temenos’ Aim To Be Everyone’s Banking Platform
Please explain why you think your firm has been able to achieve a high level of success.
Temenos, as an entity, is driven by a single global purpose, to be “everyone’s banking platform”. Every employee regardless of region, seniority or function needs to adhere to a series of guiding principles, the most vital of which is that ‘People are key’.
to catch up and socialise with our peers and our customers and of course, to celebrate our success and give recognition to our colleagues.
From whom and what do you get inspiration?
With over 7,500 staff and 3,000 clients globally, our inspiration is drawn primarily from customer feedback. We constantly seek to understand the challenges our customers are facing in their respective markets, the trends that they identify and the opportunities that they wish to pursue.
We aim to work together to achieve our common goals and to form strong bonds both internally with our colleagues and externally with our partners and our customers.
By focusing on a single common goal and by putting people at the heart of everything we do, we can overcome challenges, exploit new opportunities and, constantly achieve new levels of success.
Explain what benefits your firm and colleagues get from these awards.
From a sales, business development and marketing perspective, these awards are vital in helping us to showcase our products and services to our customers and confirm our position within the marketplace.
For me, personally, they also serve as an important recognition for our product development and innovation teams. They serve as a valuable recognition of their continued efforts in helping to ensure that Temenos are able to thrive within a very competitive landscape.
The award ceremonies are always greatly enjoyed. The financial software sector is quite close knit so they serve as a chance
We aim to create a virtuous cycle whereby customer feedback will directly influence our future innovation and development roadmap. This in turn brings in new customers and this allows the feedback to become more detailed and specific.
Since all of our customers use the same software, we move at the pace of our most progressive and forward-looking institutions and an enhancement suggested by one may ultimately benefit the entire community.
If there is one thing you would like to change about the wealth management industry, what would it be?
We are all aware of the rising costs associated with servicing wealth clients. Unsurprisingly this has led to a concentration in the HNW and UHNW segments, where margins are deemed to be wider.
I would like to see a combination of financial education, lighter-touch regulation, limited advice, streamlined product offerings and the use of technology to enable wealth managers to help close the growing advice gap and service clients at the opposite end of this spectrum.
In many cases, it is often those clients that most need access to advice that are overlooked by professionals simply because the cost of servicing is too high.
• Overall Asia WealthTech Provider
• Innovative Solution (Pan-Asia)
• Core Banking Software (Pan-Asia)
"We aim to work together to achieve our common goals and to form strong bonds both internally with our colleagues and externally with our partners and our customers."Eric Mellor Wealth Management Specialist, Asia Pacific, Middle East & Africa Temenos
The Ascent Group: Emerge, Lead, Transform
The ASCENT Group is a Global Independent Fund Administrator dedicated to providing an integrated, One-Stop Solution for our clients.
Headquartered in Singapore, The ASCENT Group has global presence across 12 countries with over 20 offices.
At The ASCENT Group, we are committed to excellence, as we have been an innovator in the fund administration space where we continuously look for key differentiators to set us apart and help our clients and partners succeed in their establishments.
Please explain why the firm has been able to achieve a high level of success?
Samuel Chen Co Founder and Group COO The ASCENT GroupAt The ASCENT Group, we have been successful in bringing constant improvement to our clients’ operational workflow which in turn help them focus on their core competencies.
We recognise the importance to continuously enhance our offerings by integrating solutions in our global business model through innovation and technology. As a result we have developed our proprietary platform, ONECONSTELLATION. It provides one of the most comprehensive global solutions in the alternative funds space, addressing the increasingly complex operational, regulatory and compliance requirements of the industry.
• Best Fund Administrator Services and Innovative Solutions Under $30 Billion (APAC)
• Best Innovative Compliance Solution and RegTech Product (APAC)
As we forge forward, we continue to stay focused to anticipate changes, adapt and implement strategies to achieve excellence. This way, we are best positioned to keep up with the dynamic nature of the alternative investment industry.
What has led to your firm’s success and what role did your colleagues play?
We have been able to reach this level of growth because of our outstanding team
and its diversity. This diversity helps us work closely with clients to build solutions that meet their requirements.
The team’s pursuit of excellence across all levels has been instrumental in our success as an organisation that puts our clients at the centre of what we do. Our global activities have been maturing and expanding in a sturdy pace ensuring that the business remains well-positioned for strategic growth.
What are your ambitions for the business?
We plan to continually grow, expand, and adapt to meet clients’ expectations at different points of their financial investment journey. At the same time, it is essential to embrace innovation and drive growth through technology applications, as well as doing things differently to ensure efficiency and accuracy while making a difference.
We recognise that providing cost-effective delivery of services is essential in the industry, therefore we will continue to invest in talent, technology, and infrastructure.
The wide range of integrated solutions we can provide, both domestically and internationally, enables our clients to minimise the number of providers and our knowledge of the business helps improve the wider delivery of services our clients are looking for.
Explain what benefits your firm and colleagues get from these awards.
We are grateful to our clients for their constant support of our work and our team’s unwavering focus to deliver the best for our clients.
The award is a recognition of our continuous effort in fostering an environment where our global team is inspired to deliver exceptional client service.
Precision & Excellence
For more than 40 years, leading financial institutions, professional advisors, asset managers, family offices and international businesses have turned to us for the provision of independent corporate, trust and fund administration services. Clients rely on our worldwide presence, local knowledge and our commitment to responsiveness, reliability, attention to detail and personal service.
Our multiple award-winning team in Singapore now numbers over 85 staff and has built a reputation for technical excellence and delivering the highest quality of client service. Contact us to discover how our global reach, experienced professional personnel, tailored services and on-the-ground presence in Asia can make a difference to you and your clients.
Contact: Sean Coughlan Managing Director, Singapore scoughlan@tridenttrust.com
+65 6653 1800
Independence At The Core Of Trident Trust
Sean Coughlan Managing Director Trident Trust SingaporeTrident Trust opened its Singapore office in 2010. Now numbering over 85 staff, the Singapore team has been named Best Independent Trust or Fiduciary Company in South-East Asia by WealthBriefingAsia a total of nine times.
The team provides a full range of trust, corporate and fund administration services. Trident Trust is a leading global corporate, fiduciary and fund administrator, employing over 1,000 staff in more than 25 jurisdictions across a footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East.
Please explain why your firm has been able to achieve a high level of success?
We believe that independence is at the core of our long-term success. As one of the very few privately held global businesses in our sector here in Singapore, we are fully independent and debt free. This is very important as we are not under the same financial pressures as other competitors. We are uniquely positioned to offer our clients a stable and personal relationship that will not be compromised by conflicts of interest, short-term transactional and financial priorities or changes in ownership. This has also had a very positive impact internally as there is no pressure for short-term performance from the Group’s global management and we can focus on delivering the best service possible to our clients.
What has led to your firm’s success and what role did your colleagues play?
The quality of our team is the foundation of everything we do. We have a deeply committed, hard-working and talented
multi-lingual team who deliver dedicated and personal service, which is recognised in testimonials we receive from our clients. We want our staff to have a career with us and not just a job, so we invest and support them with professional development. Additionally, we continue to build long-term and sustainable relationships with professional firms such as bankers, lawyers, tax advisors and family offices. We learn from one another and work together to offer the best possible solutions and services to our mutual clients.
Where in the world do you operate?
As mentioned, we are a truly global player. Our international footprint and wide offering across multiple jurisdictions are highly valued by our clients and partners. For example, we offer corporate services in 23, fiduciary services in 18 and fund services in 12 jurisdictions and continue to add new offices. We listen to our clients' needs and offer the best solution which might not necessarily only be a Singapore solution, in the case of our Singapore office. We have a relationship focused business model with a single point of contact in our Singapore office, to coordinate clients’ requirements across their global structures.
What are your ambitions for the business?
We want to be known in Singapore for all three pillars of our business: corporate services, fiduciary services and fund administration. We continue to ensure that growth does not overtake our ability to provide the optimal levels of service and results for the clients. This means that we regularly assess whether we have the right people sitting in all the right seats, from business development and onboarding to relationship management and administration.
A perfect equation
Offering the same quality service and long-term relationships that our founding shareholders have developed over decades in Switzerland. We help forward-thinking individuals, families, entrepreneurs and professionals protect and grow their wealth.
Tighter Alignment of Interests of Clients and Managers Leads to Success
Lucie Hulme Chief Executive Officer TriLake PartnersWinner
• Women in Wealth Management (Pan-Asia)
How do you differentiate your service?
It starts with the business model: We’re strong believers in the EAM model when it’s done the right way. It may be a cliché but we’re convinced that the tighter alignment of interests of the client and the asset manager leads to long-lasting relationships that ultimately reward both parties.
We believe portfolios should be designed in the image of the clients and that must be rooted in a deep understanding of their needs. Most often, our clients’ previous experiences with the wider financial industry has led them to think of investing as a shopping exercise: buying the right things at a good price at the right time.
It’d be
great if you could do that all the time but nobody can.
Correct. That shopping mindset puts the focus on products and how wide the shelf is. Would you rather listen to a pharmacist who can provide all the products or to a physician who can provide the diagnosis and course of treatment?
A product-centred approach also drives risk-seeking near market peaks and loss aversion at the bottoms. Financial markets can be very unkind to such an approach.
So what is your approach for individuals and families?
TriLake Partners build and manage portfolios with one overarching question: Given what our client wants to do with his money tomorrow, what should his portfolio look like today?
This means helping the client articulate clear and specific objectives – often for the very first time – and translating those objectives to quantified risk and return parameters. Those parameters serve as our north star. And it’s quite a liberating experience for clients when they realise that they don’t have to stress about asset allocation or security selection or market timing. It doesn’t have to be a stressful shopping experience.
Where do you see the firm progressing in the next five years?
There’s tremendous room for growth for TriLake Partners and the independent wealth management industry. After all, investment management is still a relatively young discipline. Our firm has grown with the steadfast guidance of our shareholders who manage three successful asset management firms in Switzerland. We can draw on the collective experience of these firms and our own veteran team.
We can expect some sea changes over the next several years but the ranks of people who could greatly benefit from our services only keeps growing, especially in this side of the world. That’s what our founders saw when they decided to set up shop in Singapore. There are and will be many business opportunities and we must be smart about focus, scalability, compliance and our value proposition.
Our policies and procedures could look different five years from now with rapid developments in the digital space, ESG, the movement of capital and labour amongst multiple jurisdictions. But our evolving practice will always serve our mission to be responsible stewards of our clients’ wealth.
Driving Positive Impact For Climate Change
Melvyn Yeo Founding and Managing Partner TRIREC Holding Pte Ltd.Winner
• Overall Sustainability Offering (South-East Asia)
Where in the world do you operate – are you mainly a domestic player or international?
Please explain why you think your firm has been able to achieve a high level of success?
For decades, visions of possible climate futures have been anchored by scientific research, highlighting the urgent need for collective action and solutions to mitigate the impacts of climate change. TRIREC is a Singapore-based venture capital firm, with a vision and clarity of thoughts to address global environmental challenges with resolute purpose. Through purposeful investments, TRIREC has achieved notable success, with three portfolio companies attaining unicorn status. Spanning transportation and mobility, food and agriculture, industrial, buildings and energy sectors, TRIREC’s 20 portfolio companies are driving transformative change and our soon to be launched third fund will further catalyse it.
Selecting companies to invest in is a blend of art and science. While there is no set formula, choosing the right custodian for your capital is undeniably one of the most vital considerations in the investment process. We have curated a holistic due diligence process that goes beyond examining the decarbonisation impact of potential investments. As a venture capital firm, our unwavering commitment extends beyond funding; it serves as a catalyst in driving the ecosystem. TRIREC establishes collaborative partnerships with research institutions, industry leaders, and government entities to enable the identification of innovative solutions as well as empower entrepreneurs to scale beyond the borders.
TRIREC’s visionary approach knows no borders as we strategically expand our global presence. In the near future, we plan to set up a satellite office in the US, immersing into one of the most dynamic startup and venture capital ecosystems worldwide. Our endeavours to tap into the flourishing APAC market are also gaining momentum. Recently, we formed a strategic partnership with a leading New Zealand seed stage deep-tech venture capital firm, combining our unique strengths to unlock innovative opportunities that shape the future of our environment.
Furthermore, we are on the verge of unveiling a joint venture fund with one of Thailand’s largest energy corporations, solidifying our commitment to drive the decarbonisation agenda and capitalise on the evolving environmental landscape. These longstanding partnerships not only set the pace but also differentiate us, with the TRIREC network serving as a bridge.
What are your ambitions for the business?
TRIREC’s ambition is for our impact on the community to reach far beyond financial investments and shape the way people live their lives. This esteemed award serves as a heartfelt validation of our unwavering passion and in fostering robust partnerships with our stakeholders and partners. Collectively, we are resolute in our mission to drive a profound, positive impact on climate change, working tirelessly to propel the new world, the world that will be what we make it. At TRIREC, we are entrepreneurial at heart, collaborative by nature, guided by integrity, driven to succeed.
TrustQuay’s Digitilisation Provides Clarity And Confidence
How has your firm been able to achieve a high level of success?
TrustQuay is a global leader in technology for the corporate services, trust and alternative fund administration industry, offering a functionally rich, scalable and secure front to back-office platform.
These survey findings show an industry that increasingly recognises the need for transformation and wants to embrace digitalisation, but is struggling to take the initial steps. Given industry-wide day-to-day challenges such as data quality and regulatory burden, it is not a surprise that many firms’ focus is on these frontof-mind issues. As a result, efforts on transformation to enable automation and digitalisation to address significant business issues such as industry consolidation, improving margins and driving growth are being pushed down the agenda.
We work with providers to help them consolidate data and systems onto a single digital platform, reduce regulatory burden, increase efficiencies and reduce costs through automation, and differentiate themselves in the market by enabling digital engagement with their customers.
Innovation has always been at the heart of TrustQuay. An example of this is TrustQuay Online, a game-changing new software offering which is the first complete end-to-end cloud-native SaaS platform for corporate services and trust administration providers.
What challenges have you had to surmount to get to this point?
A major challenge is the current low levels of digitalisation within corporate, trust and funds services compared to other sectors of financial services. In a recent global survey, we found that while nine out of ten firms felt they would become much more digitalised and automated in the next five years, only a third of firms had taken the first step on their digitalisation journey by consolidating data and systems onto a common digital platform.
We have defined a clear pathway to realise the benefits of digitalisation. We hope that by mapping a digitalisation pathway, firms will gain greater clarity and confidence on the steps of data consolidation, regulatory compliance, automation and differentiation, where each stage delivers significant benefit.
What are your ambitions for the business?
We recently announced a merger between TrustQuay and Viewpoint which will create new opportunities for customers. Our combined organisation brings together the complementary strengths of both companies to over 660 customers across Europe and Asia for the first time, spanning corporate services providers, trust, and fund administrators, PLCs, family offices, trust banks, lawyers and accounting firms.
Our goal is for customers to benefit from more capabilities and products, wider coverage of regulatory environments and enhanced global customer service.
Through this merger, we can now deliver more product innovation, scale up our professional services, customer support and business development, and accelerate growth across all key product areas, supported by 270 employees in 12 office locations including Jersey, Guernsey, UK, Luxembourg, Netherlands, Malaysia, Singapore and Australia.
Keith Hale Group CEO TrustQuay and Viewpoint• Innovative Client Solution (Australasia)
"Our success has been built on helping corporate services, trust and alternative fund administrators to reimagine their processes no matter where they are on their digitalisation pathway."
Mobilise Capital To Achieve United Nations Sustainable Development Goals
UBS AGPlease explain why you think your firm has been able to achieve a high level of success?
UBS has seen a sharp rise in clients seeking advice, insights & execution services to bring their philanthropic visions to life. In response, we have significantly ramped up our Social Impact & Philanthropy team globally and now have more than 120 cross-disciplinary experts based in 12 cities.
Philanthropists in Asia tell us they choose to partner with us because we channel their passions in a personalised way, take them on a journey to maximise their impact and connect them with the expertise and networks they need to achieve significant, sustainable change. Together with our clients, we are supporting 350+ high-impact programs in over 80 countries, across health, education and child protection systems as well as tackling environmental degradation and climate change.
We are well placed
to support
clients
from advice to execution.
The UBS Optimus Foundation has a 20+ year track record as a philanthropic thought leader and pioneer in social finance. By partnering with the UBS Optimus Foundation, clients can access valuable field experiences across a full spectrum of domains, including program design and management, charity governance, impact monitoring and evaluation, grant making and management, and first-hand working knowledge of philanthropic structures and execution platforms.
UBS is also extremely proud and honoured to have won the 'Best Corporate Social Responsibility in South-East Asia' award by WealthBriefingAsia. This recognition reaffirms our commitment in
• Corporate Social Responsibility (South-East Asia)
• Philanthropy Offering/Initiative of the Year (South-East Asia)
• Portfolio Management (Pan-Asia)
making a positive impact on society and reflects the efforts and dedication of our entire organisation. The success of our firm can be attributed to a combination of factors, including the collective efforts of our colleagues. UBS fosters a collaborative and inclusive work environment that encourages teamwork, knowledge sharing, and innovation. Our colleagues play a crucial role in driving our success by leveraging their expertise, experience, and diverse perspectives to provide the best solutions for our clients. Additionally, UBS provides extensive training through our in-house UBS University, development opportunities, and a supportive culture that empowers colleagues to grow both professionally and personally, further enhancing their ability to contribute to the firm's success.
What are your ambitions for the business?
Our aim is to be the financial provider of choice for clients who wish to mobilise their capital towards achieving the United Nations Sustainable Development Goals and an orderly transition to a low-carbon economy. We have also committed to mobilising $1 billion by 2025 into global high impact initiatives and reaching 25 million beneficiaries.
We want to partner with our clients in supporting them in the evolution from an output-focused towards an impact economy that in addition to financial returns also values people and planet. In order to achieve this scale of systemic change, we believe in harnessing the power of partnerships at all levels such that, by working collectively, philanthropists and public and private organisations have the potential to create lasting change and maximise positive impact for people and planet.
UBP: Pure-Play Bank With A Human Connection At Heart
Family-owned private bank driven by an entrepreneurial vision
Founded in 1969 by Edgar de Picciotto, Union Bancaire Privée (UBP) is a family-owned company, driven by an entrepreneurial vision, innovation and independence.
The bank focuses on the activity it excels at - wealth and asset management for private and institutional clients. Our family ownership provides long-term stability.
As UBP is not listed and has remained family-owned since its founding, the bank is able to take a longer-term view than perhaps a public company would consider.
Pure play with high agility in decision making
Michael Blake Head of Wealth Management & CEO Asia Union Bancaire PrivéeAs a pure play, our size is our strength which allows us to maintain high agility, fast decision making, and a working environment where each individual counts and where the dynamism of our staff drives our bank at a fast pace, e.g. our agility allows us to open accounts for our prospects with less time on average.
Client-centric approach - a bankers' bank where human connection lies at its heart
UBP is a bankers' bank, we believe in building the business around differentiated, innovative and bespoke investment strategies for our clients, acting as their long-term advisors.
Strong and growing presence in Asia
Financials: 2022 marked a period of transition for UBP in Asia, as we helped clients to respond to testing markets.
We showed resilience through:
Strategies: With the acquisition of Coutts, the bank strengthened its footprint in Asia. Today, the bank operates from more than 20 locations worldwide, with its Asia operations including the major Hong Kong and Singapore hubs, as well as offices in Tokyo, Taipei, Shanghai and our latest addition - Hainan.
Hiring of Greater China senior private bankers will be key to our growth plan in the region. In Mainland China we will also continue to expand our presence. With the opening of our office in Hainan province (set up in February 2022), which is to take advantage of the QDLP programme, where we can offer international investments to qualified domestic investors.
Asia-attuned investment solutions: Our investment team in Asia provides global investment expertise together with an Asia-attuned and diversified product offering.
Industry-wide recognition of UBP’s people-first culture
UBP’s Hong Kong and Singapore branches received recognition as a preferred employer in 2022 by Best Places to Work, a global HR programme.
These results reflect the bank’s commitment to creating a vibrant, entrepreneurial and fun working environment which attracts, retains, develops and rewards the best talent in the industry.
• Private Bank or Wealth Manager (Singapore)
• Pure Play Boutique Private Bank (Greater China)
1. Actions taken to support our clients;
2. Positive net new money inflows from existing and new UHNW clients; and
3. Revenues consistent with 2021, our best-ever year.
Learn, Unlearn & Relearn
The "Survival of the Fittest" more than ever applies to today's financial institutions in the era of fintech disruption. Digital assets are like a speed train taking off from the platform. Regulators and industry bodies, like BIS and ISDA, have given it the green light. One of the fundamental steps is to ensure market participants catch up with adequate digital assets knowledge urgently. This includes educating internal employees and external investors.
Venn Link Partner is helping the traditional finance industry move from online to on-chain (blockchain). We demonstrate our thought leadership in digital assets by offering customised "Hyper Learning Programmes". It is a needs-based design that allows banking professionals to adapt to the new block-chainbased financial landscape. Venn Link is inspired by the Venn diagram, representing our unique position overlapping traditional finance and the crypto industry.
There is a cognitive barrier to learning digital assets, so how can we ensure our education programmes are effective and value-added? First, we understand what traditional bankers need to comprehend, as we know their mindset and job functions. Next, instead of going into the technical details that are often dull and irrelevant for bankers, we explain complex on-chain concepts in traditional finance analogies so that they are easy to digest. Finally, we curate practical knowledge from consultation papers of regulators and industry bodies to deliver accurate information with substance. As a result, our training courses are targeted, useful, and thought-provoking.
Digital asset education is a must-have to perform in the era of fintech disruption. Digital assets introduce new risks, so the best way to achieve investor protection is to arm investors with market and product knowledge. Educating the workforce and the investor base is paramount, ultimately raising the bar of Asia's private wealth sector to the next level.
Leading the way with AI-based educational programmes is our ambition. As digital asset educators, we must adapt to the challenges and opportunities accompanied by the rise of artificial intelligence (AI) and always think outside the box. We are excited to explore training AIs like GTP4 to develop our training courses. One of the critical elements for AI to perform is to train and feed AI quality content; the phrase "garbage in and garbage out" rings true. With our experience, we are uniquely positioned to identify the source and quality of information for our training. Utilising AI is the best way to scale our business.
We are delighted to accept the awards for the 'Best Training Solution Provider' and 'Individual/Company Thought Leadership' categories at the WealthBriefingAsia Awards 2023. With such prestigious recognition alongside leaders in the industry, our messages will be amplified. Together, we can all contribute to building a more thriving and sophisticated wealth management industry in Pan Asia.
Cici Lu Principal Consultant and Founder Venn Link Partners• Training Solution (Pan-Asia)
• Thought Leadership (Individual) (Pan-Asia)
ViewTrade’s Cross-Border Wealth Diversification Solutions Go Global
Tony Petrilli CEO ViewTradeWinner
Where in the world do you operate?
ViewTrade is headquartered in the US, and we operate globally. Now in our third decade, we offer a suite of tools and APIs that empower broker-dealers, fintechs and their customers to access international markets.
We have assisted 300+ clients in 28 countries by providing APIs/SDKs, technology and partners supporting the cross-border investment lifecycle – onboarding, KYC, banking, order management (OMS), market data and content, execution and custody, tax support and more – all without our clients needing to operate in foreign markets.
Please explain why you think your firm has been able to achieve a high level of success?
It comes down to our obsession with our customers and the significance of our mission: enabling cross-border investing while reducing cost, complexity and time to market. We are a true partner committed to helping our clients deliver cross-border wealth diversification solutions previously only available to high net worth and institutional investors.
Our strategic approach begins with identifying technical challenges that our clients encounter when accessing global markets, and developing solutions to tackle them directly. Fractional investing presents one such challenge. While several solutions are available, they typically require the vendor to also be the broker of record. ViewTrade took a different approach, independent of brokers, custodians and markets, allowing our clients to offer fractional investing in any market worldwide. Additionally, our purpose-built order management system (OMS), designed for retail flow, fully accommodates overnight sessions, fractional investing and corporate actions.
Throughout APAC, we have assisted clients in obtaining and maintaining Qualified Intermediary status with the US Internal Revenue Service, simplifying international taxation and reporting.
In India, we supported the RBI’s regulatory sandbox that digitised and streamlined LRS remittances, and we are obtaining regulatory approval for a new retail global access business model via GIFT City.
We operationalised the Taiwan FSC’s robo-advisor service enabling fractional systematic investing in foreign markets, and have done the same for clients in Hong Kong, Malaysia, Singapore and Thailand.
How and in what ways do you measure success?
When more potential clients know ViewTrade and what we do, and when the number of accounts, transactions and investor assets that flow through our technology grows, we are making progress towards our mission.
Today, we count over $20 billion in retail assets managed through our technology. Since 2020, our average annual volumes include 15.2 billion equity shares, 4.2 million options contracts, and over $141 billion in notional value settled – numbers that continue to grow each year.
What are your ambitions for the business?
We are opening new offices around the world, strategically hiring and continuously enhancing our technology, partnerships and integrations. We strive to offer our clients turnkey solutions for international market access and embedded investing, and work with regulators, consultants and other stakeholders in every market we enter to help shape the financial market for the benefit of our clients and their customers.
The World Of Watches: Unique Alternative Investment
Dominic Khoo Director WatchFund Winner Alternative Investment ManagerPlease explain why your firm has been able to achieve a high level of success?
WatchFund may have differentiated itself by offering a unique value proposition in the market. This may be the only system in the world where investors actually own and hold up to double collateral on hand. Coupled with a 100 per cent investor alignment model on fees - WatchFund has grown in 10 years to be the largest watch investment company of its kind in the world.
What challenges have you had to surmount to get to this point?
Navigating through HK protests, COVID-19 and recessions, WatchFund focused on the ultra-high end of the market – the one that is uncorrelated and it included a level of client that continued to spend on luxury on the whole.
What has led to your firm’s success?
A team that was built on not just world class technical knowledge and expertise in the field of watches, but also members that had strong government and public listed company skill sets and know-how.
With 24 years of experience across different sectors of the luxury industry, WatchFund grew the business from not just having some competitive advantages – but to one that has got an edge in multiple areas.
Where in the world do you operate?
We’re international of course! The world of watches and investment have no bounds!
How and in what ways do you measure success?
The satisfaction and loyalty of customers can be indicators of success, as they reflect WatchFund’s ability to meet customer expectations and deliver value. I guess when all is said and done about the “passion of watches”, it is hard numbers that decide what is “investment grade”, and in that there's no debate. Buy at one price, sell at a high price.
From whom and what do you get inspiration? Where do you get your
ideas?
The ideas were born from not having enough money to buy watches during my younger days! When you don't have enough money, you think of ways to make the money and also to have the money work for you. Studying as a watch expert with the world's biggest watch auction and being a collector and journalist later in life gave me access to the world's biggest brands and collectors. They say you're the average of the five people you spend the most “time” with you know. :)
If there is one thing you would like to change about the wealth management industry, what would it be?
I can only comment on the “alternatives investment space” here – and that is to say that currently many alternative investments don't work because they have been managed by finance professionals who squeeze square pegs into round holes.
For things like watches, where valuation and industry practices and pricing are completely different from commodities etc. - a new way of looking and judging these things should be done – in order for them to be regulated in a proper round hole round peg way!
REVOLUTIONISING CLIENT LIFECYCLE MANAGEMENT
Wealth Dynamix enables every wealth management firm to be truly client-centric by digitising the entire client lifecycle, from acquisition and onboarding through to ongoing relationship management and servicing
80% improvement in productivity*
One platform does it all
Any type of client, anywhere in the world
Digital-first, omnichannel delivery platform
360-degree client view
Pre-defined & automated workflows
Embedded compliance supports regulatory adherence
Intelligent, actionable insights via role-based dashboards
A single source of truth for your client data
Hyper-Personalised Services At Scale With Wealth Dynamix
Darell Miller Managing Director APACS Wealth DynamixWinner
• CRM Provider (Pan-Asia)
• Digital Offering (Pan-Asia)
Please explain why you think your firm has been able to achieve a high level of success?
Today’s focus has moved from simply digitising internal processes as basic digital forms, or providing static digital banking portals, to a focus on a more radical shift to providing hyper-personalised services at scale. It’s only through this re-imagining of a firm’s operating model that they can deliver to today's clients' expectations, while still maintaining profitability.
Even in these new operating models, the heart of private banks and wealth management firms remains the role of relationship manager’s (RMs) as trusted advisors for their clients and Wealth Dynamix excels at supporting these new operating models, by supporting RMs to provide these relationships.
We have been successful in the delivery of this hybrid servicing model – one which removes the administrative burden for the RM, whilst providing an informed, proactive client experience.
Firms that choose to address this by embracing a hybrid model are not only able to satisfy client demands for digital empowerment but may also find themselves benefitting from greater efficiencies in both operational and front-line processes.
To ensure we can help the full range of wealth management and private banks, from boutique 10 person firms to 1000+ global organisations, Wealth Dynamix has developed two Client Lifecycle Management (CLM) offerings. Both provide similar capabilities and are able to meet either particular or broader CLM needs within firms but provide firms with flexibility around how they wish to manage deployments, management, security and ‘build’ vs ‘buy’.
What has led to your firm’s success and what role did your colleagues play
We believe that there are several key factors that make Wealth Dynamix the top choice for firms wanting to achieve process efficiencies, enrich client service and ensure compliance:
• Our domain expertise and focus on client lifecycle and wealth management;
• Our understanding of the regional differences relevant to wealth management;
• Our tailored solutions to address our clients’ challenges and enable every wealth management firm to be truly client-centric.
We also support wealth management firms and private banks to deliver digital transformation at all stages of the client lifecyclefrom initial prospecting and engagement, through to onboarding, ongoing client management and servicing and the transition of wealth to the next generation.
What are your ambitions for the business?
Our ambitions for the business are driven by a desire to expand our reach and support wealth management firms globally. We aim to have clients in every continent, providing our services to private banks, discretionary wealth managers, and multi-family offices.
We are committed to supporting everyone, everywhere, by leveraging the power of maturing technologies like cloud computing and exploring the potential of emerging technologies like generative AI. By embracing these advancements, we believe we can help the industry deliver exceptional client relationship management both profitably and at scale.
Collaboration And Top Tech Make A Strong Business
WIZE by TeamWork, the all-in-one wealth and asset management solution, is one of the fastest growing wealthtech companies in Switzerland dedicated to external asset managers, family offices, private banks, fund managers, pension funds and securities traders.
Part of the TeamWork Group, a 1,000+ employees Swiss company founded in 1999 and fully owned by its top management, we offer a unique 100 percent web-integrated SaaS secured Cloud or on-premises platform.
In Geneva, Zurich, Singapore, Luxembourg and Montreal, our team of 45 professionals aims at delivering best in class support and back-office business process outsourcing (BPO) services thanks to our extensive banking operations expertise gained by most of us in different banks and/or family offices.
Trusted by over 100 clients representing 125+ billion AuM and 3,000+ users in 22 different countries, we allow clients to focus on their business while taking advantage of the platform’s power and scalability for an attractive all-in-one monthly fee.
Our focus: intuitive user experience, rich and performing functionalities, easy and transparent pricing. We think all these elements set us apart from our peers and make us an outstanding 12-year old fintech.
How have your colleagues contributed towards the success of your organisation?
WIZE by TeamWork is first of all a fantastic success story based on people.
• Client Reporting (Pan-Asia)
• Family Office Solution (Pan-Asia)
• EAM Platform (Pan-Asia)
WIZE is the result of the meeting in 2010 between Philippe Rey-Gorrez - the founder of the TeamWork Group - and Cédric Baiker, an expert in IT banking solutions who had driven the development of the Swiss “Newbanking” core banking package from 1996 to 2010.
Realising that the market solutions dedicated to private banking and external asset managers (EAM) were abnormally expensive, not sufficiently functional, and mainly based on legacy technologies, it was clear that in a context of increasing regulation and financial transparency, there would be a growing need for the EAM community to rely on more sophisticated, functional and secure solutions that would enable them to respond efficiently to their business challenges and constraints.
The collaboration and development started in 2010 from a white sheet with the latest available technologies and with absolutely no legacy. After two years and a huge investment in R&D, the first customer signed in 2012. Since then, the WIZE by TeamWork team continuously grew to a team of 45 today and continued to be ahead of market trends, evolving constantly.
What do you hope will be the result of receiving this accolade? How does it help your business in this region?
We hope this accolade will be perceived by our clients and team members as a strong evidence that our collaboration during the last 12 years has produced a remarkable and scalable platform.
"We see this accolade both as a recognition of the high quality work delivered but also as evidence for our prospects that they can feel in good hands with our WIZE by TeamWork platform and team."Pierre Dupont Managing Partner WIZE by TeamWork
For more information, please visit www.zhonglun.com.hk
China's Leading Business Law Firm
Over 390 partners and 2,400 professionals across 18 offices in China and around the world
Zhong Lun Private Client Practice is unique in combining market leading Hong Kongbased private client practice and PRC legal and tax practice in the same firm. We are best known for helping high net worth clients navigate through complex legal and tax issues; many of which are multi-disciplinary and multi-jurisdictional covering China, Hong Kong, Canada, US, UK, among others.
For more information, please visit us at www.zhonglun.com.hk
Leading Firm in Private Client and Family (Legal 500 Asia Pacific Guide 2023)
Law Firm of the Year – Hong Kong & Singapore GOLD (Citywealth IFC Awards 2023)
Private Wealth Management (International Firms) Band 1 (Chambers HNW Guide 2022)
Best Legal Team- Greater China (WealthBriefingAsia Awards 2022)
Best Overall Law Firm (Hong Kong) (China Business Law Awards- Regional Awards 2022)
We are reachable here: E: lawyers@zhonglun.com
T: +852 2877 3088 4/F Jardine House, 1 Connaught Place, Central, Hong Kong. F: +852 2525 1099
Client Loyalty Most Rewarding Measure Of Success
Please explain why you think your firm has been able to achieve a high level of success?
The success of our team can be attributed to one thing: our complete obsession with client service. As private client lawyers, we interact with clients on their most mundane as well as intimate issues. As legal issues become more complex and far-reaching, high net worth client require constant and consistent support. We aim to be ahead of the curve anticipating the options and issues each client faces.
The more we know and work with a client, the more proactive we can be in assisting the client and allow clients to execute their decisions seamlessly - in everything from marriage, divorce, surrogacy, adoption, medical contingencies to cross-border investments, tax planning, and family and business succession.
Where in the world do you operate – are you mainly a domestic player or international?
We are based in Hong Kong and a member of one of China’s preeminent law firms. While we do not have many overseas offices, our practice is overwhelmingly international in nature.
Our clients typically have significant assets and family members in multiple jurisdictions. Our first task is often the selection of suitable advisors in the various specialties and jurisdictions to ensure our clients receive the support they need.
Our experience working in different practice areas and jurisdictions have allowed us to be an invaluable member of a
Winner
• Wealth Management
Rising Star Under 40 (Greater China)
• Outstanding Individual (Greater China)
• Estate Planning Greater China Region
client’s support team, whether to the clients individually or their family offices, as their family and businesses expand. While the law practice tends to be localised in nature, our practice is very international in outlook in line with our clients’ families and businesses.
How and in what ways do you measure success?
Financial performance, our longevity in the market as well as the stability of our team are easy metrics to measure success. However, the most important measure of success is the recurring client and our very long-term clients some of whom we have served for decades.
We are very fortunate to have a very loyal clientele that has supported our practice over many years. Client loyalty is our most rewarding measure of success.
If there is one thing you would like to change about the wealth management industry, what would it be?
Two things:
1. Greater stability in the wealth management industry as a whole and a more democratised approach. In the current era of bank failures, big and small, the need for stability is obvious.
2. After so many years in practice, I am often surprised how little thought people give to succession. I hope wealth management and succession planning become basic life lessons for everyone.
WINNER: HSBC Trustees (Hong Kong) Limited
WINNER: Hywin Holdings
WINNER: InCred Wealth
WINNER: IntellectAI
WINNER: Intertrust Group (a CSC company)
WINNER: InvestCloud
WINNER: Leonteq Securities
WINNER: LGT Private Banking
WINNER: Lombard Odier
WINNER: Maybank Private Singapore
WINNER: Micro Connect
WINNER: Milltrust International Group
PUBLICATIONS
WealthBriefing is the leading subscription-based business intelligence service for the wealth management community, with the latest news, analysis and in-depth features from around the globe. WealthBriefing subscribers are part of an international community for whom staying abreast of the latest industry developments is a crucial part of their professional practice. Readers find our content on topics such as strategy, M&A, important people moves, investment management and asset allocation to be an essential resource in a fast-moving world.
The Asia-Pacific region’s meteoric rise as a major wealth management market has sparked huge demand for region-specific business information. WealthBriefingAsia was launched in 2009 to satisfy this growing information requirement, and it is the only wealth management news site focusing exclusively on the Asia-Pacific region. Providing indispensable news, features and industry views that are always relevant and concise, WealthBriefingAsia allows subscribers to conserve that most precious of all resources: time.
WEALTH MANAGEMENT AND PRIVATE CLIENT EVENTS AND AWARDS SERIES
A unique thought-leadership platform, WealthBriefing’s events foster intellectual debate on the challenges and opportunities facing the industry and are designed to be an optimal use of wealth managers’ precious time and present an excellent networking opportunity.
The North American wealth management market is one of the largest and most diverse in the world, and is markedly different from those in Europe and the Asia-Pacific region. Multi and single family offices in particular are a well-entrenched,integral part of the private wealth management landscape. Family Wealth Report provides need to know business intelligence in a convenient and easy-to-read format – straight to subscribers’ inboxes every day. Nowhere else will you find such high quality, in-depth and often exclusive content all in one place.
WealthBriefing has added to its offering for the global private banking and wealth management communities by running thirteen annual awards programmes for the family office, private banking, wealth management and private client communities. The awards programmes are focused around three main category groupings: experts (individuals and teams); products and services for wealth managers and clients, and institutions of all sizes and types
BESPOKE RESEARCH SERVICES
WealthBriefing has unrivalled access to the most senior wealth management professionals across the globe, meaning that our research reports represent guides to future best practice as much as being barometers of current industry trends.
The Eleventh Annual WealthBriefingAsia & Greater China Awards Winners 2023
PRIVATE BANKING CATEGORIES (SOUTH-EAST ASIA)
Overall South-East Asia Private Bank Billionaire Team
Planning Team
Pure Play Private Bank
Discretionary Portfolio Management Provider (Pan-Asia)
Customer Facing Digital Capabilities
Solution
Private Banking
Your wealth is your future
We understand the impact your wealth has today, and for generations to come. That’s why we work with you to make sure your investments can create the future you want. We listen to you and build our service around your purpose.
We are still largely owned by the Schroder family, who founded the company over 200 years ago. We put stability, independence of thought and our exceptional investment reach at the service of entrepreneurs, professionals, families and charities across the globe. Your wealth. Your way.
or call us on 6800 7100.
PRIVATE BANKING CATEGORIES (COUNTRY SPECIFIC)
Private Bank or Wealth Manager (Singapore)
Wealth Planning Solution (Singapore)
Best Domestic Bank (India)
External Asset Manager (India)
Emerging Wealth Manager (India)
GENERAL WEALTHTECH CATEGORIES (PAN- ASIA)
Overall Asia WealthTech Provider
Onboarding Product
Client Lifecycle Management CRM Provider
Portfolio Management
Solution
Structured Products Solution
WINNER: Mischon de Reya LLP
WINNER: Refinitiv, an LSEG Business
WINNER: SS&C Advent
WINNER: Stephenson Harwood
WINNER: Temenos
WINNER: The ASCENT Group
GENERAL WEALTHTECH CATEGORIES (PAN- ASIA) - CONTINUED...
Data Provider
Risk Monitoring And Management
Client Reporting
An LSEG Business
Core Banking Software
Family Office Solution
Cyber Security
Robo Product or Platform
EAM Platform WINNER
Artificial Intelligence (AI) Application
Client Communication Solution or Tool WINNER
Digital Offering
WEALTH MANAGEMENT TECHNOLOGY CATEGORIES (PAN-ASIA) (IN-HOUSE SOLUTIONS)
WINNER
Best Fund Administrator Services and Innovative Solutions under $30 Billion (APAC)
ASCENT
Digital Customer Facing Innovation
Global Private Banking
Private banks and wealth managers face unique KYC demands.
Clients can be higher risk. Due diligence challenges are extensive.
was built from the ground up to meet each of these challenges Our solutions include:
Adverse Media Screening
Source of Wealth Corroboration
Network Mapping & Relationship Risk
List Screening & Entity Resolution
ESG Risk Intelligence
Periodic Refresh
Perpetual KYC (Continuous Monitoring)
Robo Onboarding
Batch Remediation
Lead Generation and Target Profiling
smartKYC is built to provide a 360° view of your client. Intelligent automation providing a platform for private banks and wealth managers to empower their front-of-house teams to be an efficient and effective first-line of KYC defense and focus their compliance teams where it really matters.
www.smartkyc.com
smartKYC proudly sponsors this awards ceremony and we congratulate all the winners!
PRIVATE CLIENT CATEGORIES (SOUTH-EAST ASIA)
Legal Team Accountancy Team
WINNER Tax Team
Independent Trust or Fiduciary Company WINNER
Institutional Trust or FIduciary Company
PRIVATE CLIENT CATEGORIES (GREATER CHINA REGION)
Legal Team Tax Team WINNER
Estate Planning
Independent Trust or Fiduciary Company
Institutional Trust or FIduciary Company WINNER Estate Planning
Global Private Banking
PAN-ASIA
Best Overall Asia Private Bank
WINNER
MARKETING/PR (PAN-ASIA)
WINNER
Best Marketing or PR Campaign
REGTECH & COMPLIANCE
WINNER
Best Innovative Compliance Solution and RegTech Product (APAC)
ASCENT
WINNER: WatchFund
WINNER: Trident Trust Singapore
WINNER: TriLake Partners
WINNER: TRIREC
WINNER: TrustQuay
WINNER: Union Bancaire Privée
INVESTMENT MANAGEMENT CATEGORIES (SOUTH-EAST ASIA)
INVESTMENT MANAGEMENT CATEGORIES (GREATER CHINA REGION)
Management Firm Serving Family Offices and Private Banks
INDIVIDUAL & LEADERSHIP WEALTHTECH CATEGORIES (PAN-ASIA)
WINNER: Wealth Dynamix
WINNER: WIZE by TeamWork
WINNER: Cici Lu - Venn Link Partners WINNER: ViewTradeSPECIALIST WEALTH MANAGEMENT CATEGORIES (SOUTH-EAST ASIA)
Corporate Social Responsibility
Philanthropy Offering /Initiative of the Year WINNER
Most Promising New Entrant
Family Governance Services WINNER
Next-Gen Programme
Family Wealth Advisory Offering
Regional Partnership
Overall ESG Offering WINNER
Overall Sustainability Offering
Overall Impact Investing Offering (Pan-Asia) WINNER
Overall Diversity & Inclusion Offering
WEALTHTECH CONSULTANCY & TRAINING
WINNER
Training Solution (Pan-Asia)
GENERAL WEALTHTECH
Innovative Client Solution (Australasia)
LEADERSHIP CATEGORIES (PAN-ASIA)
Women in Wealth Management Leading Individual (Advisor)
Outstanding Contribution To Wealth Management (Individual)
Thought Leadership (Individual)
VENN LINK PARTNERS Digital Assets Education & Consulting
GENERAL WEALTHTECH CATEGORIES (INDIA)
Overall WealthTech Provider WINNER Innovative Client Solution
FEBRUARY 2023
WealthBriefing Swiss Awards
WealthBriefing WealthTech Americas Awards
MARCH 2023
WealthBriefing Swiss EAM Awards
WealthBriefing European Awards
MAY 2023
Family Wealth Report Awards
JUNE 2023
WealthBriefingAsia Greater China Awards
WealthBriefingAsia Awards
JULY 2023
WealthBriefing Wealth For Good Awards
OCTOBER 2023
WealthBriefingAsia EAM Awards
NOVEMBER 2023
WealthBriefing MENA Awards
DECEMBER 2023
WealthBriefing Channel Islands Awards
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