2013 Training Brochure
HSD Associates ..Training & Consult ing
w w w. h sd asso c i ate sn g.com
contents 01 / Introduction Page 1
02 / 2013 Programmes Page 2
03 / 2013 training calendar Page 7
04 / about us Page 8
05 / partners Page 9
INTRODUCTION
2013 TRAINING PROGRAMME We appreciate the patronage of all our clients/partners over the years and look forward to welcome other organizations and individuals to our win-win relationships. HSD Associates provides training and consulting services in all areas of business endeavours. All our services are delivered with a high level of care and professionalism, for optimal return on investment by our clients and partners. This programme is designed to equip participants with knowledge and skills for personal development and best contributions to the success of their organisations. We hereby present our 2013 training programme for your patronage. If there is any training you are interested in, but not listed in the programme, please contact the undersigned. We shall be pleased to customize our services for your organisation. We look forward for your patronage.
Paul O. Olayinka Managing Director polayinka@hsdassociatesng.com +234 (0) 802 3423 756
2013 hsd Training 路 1
2013 training Programme 13 -15 March, 2013
1. Reinsurance Portfolio Management Course Reinsurance agreements can have a tremendous impact on a company’s profitability, but this is rarely exploited for optimal advantage, often due to lack of understanding of this discipline. The recent rise in loss experience, recoverable leakages, high levels of risk exposure, emphasise the need to refocus on reinsurance administration. This course is therefore designed for participants to acquire a broad based knowledge and develop skills, based on best practices, in managing reinsurance portfolios for enhanced profits. This focus is on Reinsurance Programme Design, Global Reinsurance Market, Risk Management and Alternative Risk Transfer, Contract Wording & Interpretation, Pricing and Commissions, Accounting, Renewal Procedure and Negotiations, Claims, Dispute Resolution, Regulations and Compliance. Target Participant.
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Insurance Regulators/Supervisors, Insurers/Reinsurer’s staff responsible for designing/managing reinsurance programmes; including staff in charge of Reinsurance, Underwriting, Claims, Legal, Risk Management and Accounts/Finance.
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Consultants including Insurance/Reinsurance Brokers, Claims Consultants, LossAdjusters, Fund Managers, Lawyers in Private Practice.
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Persons responsible for insuring high value assets (Oil, Gas & Energy, Aviation)
Registration fee: N125,000
Venue: De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos
2. Developing & Sustaining High-Performance Organisation Workshop 15 - 18 April, 2013 Business organizations and their leaders are confronted with challenges including increased competition, demands for enhanced shareholder value and return on investment, call for growing social responsibilities, enhanced regulations, technological changes, globalization, and new strategic thinking. The staff of a high-performance organization should be empowered to overcome such challenges, adapt for positive change and consistently outperform most of its competitors for an extended period of time. This workshop is based on studies of current trends and possibilities in the business environment. It focuses on integrated components of exceedingly performing organisations - Strategy, Customer focus, Leadership, Processes, and Values. It’s a tool for achieving organisational and personal needs for excellence.
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Target Participant.
Top Management staff, Organizational change agents, Managers and Departmental Heads Registration fee: N150,000
De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos Venue:
21 -24 May, 2013
3. Planning for a Secure Future Research has shown that making a successful move from a working life to retirement is a challenge, especially where adequate preparations have not been made. In retirement, income dwindles, energy wanes, yet the end date is uncertain. In view of the provisions of Pensions Reform Act (2004), every employee should be empowered for a secure future. This seminar is designed to prepare participants for successful living during the remaining working life and in retirement; with emphasis on physical, financial, social, spiritual and personal life domains. Mentors and other leaders who attend this seminar will be equipped to influence others for successful living.
Target Participant.
All Persons above 40 years of age, Human Resource Managers, Brokers, Agents , Underwriters, Claims Administrators, Financial Advisors, Lawyers, Pension Fund Administrators. Registration fee: N150,000 Venue: IITA Conference Centre, Ibadan
4. Enterprise Risk Management (ERM) Workshop for Insurance Industry 25 – 28 June, 2013 Whether an organization is implementing a new strategic plan or coordinating a single event, its culture, processes and structures present risks, through which potential opportunities and possible adverse effects should be fully weighed and considered. Enterprise risk management (ERM) thus provide a system to identify, measure and manage all risks of a business irrespective of sources and nature, while ensuring the protection of the organisation from imminent dangers or crisis. This workshop is designed to provide a comprehensive practice based Enterprise Risk Management (ERM) and ISO 31000, the global risk management standard. The participants will understand Risk Management Principles and Process (based on ISO 31000) and be able to set-up and maintain an effective ERM programme.
Target Participant.
Persons responsible for managing risk in Insurance Business including Regulators/Supervisors, Underwriters, Claims Administrators, Reinsurers, Accountants, Auditors, Lawyers, ICT Staff, Brokers and Loss Adjusters. Registration fee: N150,000 Venue: De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos
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5. Insurance Claims and Fraud Management Course
10 – 12 July, 2013
Insurance claims are recently on the increase especially through natural disasters, while fraudulent activities are becoming more sophisticated and cutting across industries add-on to increase claim costs. Caveat Emptor, let the buyer beware, tells half the story; Caveat Venditor, let the seller beware, tells the rest. Fraud costs are passed on to the society through increased customer inconvenience, opportunity costs, unnecessarily high prices, and criminal activities funded by the fraudulent gains. Each claims management operator should therefore be empowered to protect their organisations and the vast majority of customers who are honest from the unscrupulous few. This course will consider in details the best practice in claims management, the role of ICT, and the recommendations of IAIS on Fraud in Insurance. Participants will be able to improve competitiveness through enhanced customer service and cost control without compromising diligence in controlling fraud. Target Participant.
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Insurance Regulators/Supervisors; Insurer’s/Reinsurer’s staff in charge of Claims,Legal, Survey Bureau, Reinsurance, Underwriting and Accounts/Finance.
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Consultants including Claims Consultants, Loss Adjusters, Insurance/Reinsurance Brokers, Fund Managers, Lawyers in Private Practice.
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Persons responsible for insuring high value assets (Oil, Gas & Energy, Aviation).
Registration fee: N125,000
Venue : De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos
6. Leadership and Managerial Effectiveness 20- 23 August, 2013 Leadership ability is essential for managers to inspire and influence their people to achieve team goals; hence developing leadership skills is crucial for optimal performance. Managers who will excel in the prevailing competitive business environment are those who do not only manage efficiently, but are able to diagnose and apply the most effective leadership style; develop the keys to a motivated workforce and build a high-performance team. This seminar will teach critical leadership skills and deal extensively on understanding team dynamics, aligning vision and performance based on consistent theory and practice.
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Target Participant.
Midlevel and developing managers, Management Trainees, Experienced Supervisors Registration fee: N100,000 Venue:
Ibadan
IITA
Conference
Centre,
18 – 20 September, 2013
7. Life Insurance Portfolio Management Seminar The trend in the financial services poses challenges to life insurance industry for improved efficiency and quality of service. Opportunities for growth abound, but corporate focus and operational system should be harnessed with market environment, in order to exploit the market and satisfy current regulatory demands.
This seminar will address issues on Customer Accessibility, Pricing, Underwriting, Reinsurance, Market Demands/Innovations, Claims, Risk Management, Regulations and Compliance.
Target Participant.
Insurance Regulators/Supervisors, Life Insurer’s Staff including Underwriters, Claims Administrators, Accountants, Auditors, Lawyers, and ICT Staff. Also Reinsurers, Brokers, Agents, Underwriting Consultants, Pension Fund Administrators will benefit immensely. Registration fee: N100,000
De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos Venue:
8. Fleet Management and Accounting Seminar The effectiveness of an organisation’s transport system is germane to its level of operational performance, as movement of staff and delivery of goods/services depend mainly on it. The fleet manager’s focus is to operate the fleet of vehicles cost-effectively, safely and meeting the needs of the business, while complying with regulations. However efficient an equipment or system available might be, its output cannot exceed the level of knowledge and expertise of the operators. This seminar will equip participants with leading edge principles and practices for enhanced fleet service delivery. The seminar focus includes – safety policies, financing, cost reduction, contract execution, risk management, insurance, leadership skills, regulations and compliance.
8 - 11 October ,2013 Target Participant.
Management staff responsible for Fleet Administration, Human Resources, Finance, Risk Management, Audit and Research/Development. Registration fee: N150,000
De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos Venue:
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9. Facility Management and Security Workshop 21 -24 October 2013 Facility management is the practice of coordinating the physical work environment with the people and work of an organization. It is a vital driver for organisational development and efficiency. It relies on effective communication, an understanding of external constraints and internal goals as well as core infrastructure requirements. Ensuring the security of lives and property is of serious concern to facility owners, occupiers and visitors. This three-day comprehensive workshop is designed to enrich the knowledge of participants and expose them to the techniques and skills necessary to create and sustain a safe, but cost effective facility for stakeholders. Also the workshop will focus on issues of security, emergency and disaster management.
10. Directors’ Leadership and Performance Management Seminar
Target Participant.
Facility Manager, Administration Manger, Maintenance Manager, Property /Estate Manger, Risk, Insurance & Safety Manager, Accountant, and Head HR. Registration fee: N100,000 De Renaissance Hotel, 172, Obafemi Awolowo Way, Ikeja, Lagos Venue:
22- 26 July, 2013
…In Pursuit of Boardroom Excellence The members of today’s supervisory boards have to contend with a host of emerging pressures, challenges and risks. They are held ever more accountable for their organisation’s performance and vitality; they must also set its strategic direction, often across diverse product markets and geographical locations, while evaluating the performance of the top executives, as well as monitoring the company’s risk profile. In discharging these complex duties, directors must master a huge volume of information in a very limited timeframe, and ensure due attention is given to regulatory and oversight challenges. This programme is therefore aimed at current directors who bring specific competences and credibility to the boards on which they serve; and Senior Executives and Professionals who are preparing for a board mandate and whose contributions will enhance the programme’s learning environment. The seminar focuses on Corporate Governance, Culture, Enterprise Risk Management, Compliance, Finance and Investment opportunities.
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Target Participant.
Director/Assistant Director of Regulators, Chairman, Executive Director, Other Directors, Top Management Staff of Insurance Companies, Brokers and Loss Adjusters Registration fee: $3,000 Venue: Dubai
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9
8
7
6
5
4
3
2
1
N100,000 N150,000 N150,000
3 4 4
LAGOS
LAGOS
LAGOS
DUBAI
Life Insurance Portfolio Management
Fleet Management & Accounting
Facility Management & Security
Directors’ Leadership & Performance Mangement
NOTE: ALL COURSES CAN BE CUSTOMISED FOR YOUR ORGANISATION ON REQUEST. ENQUIRIES TO: info@hsdassociatesng.com, Tel. +234 – (0)-8023423756, (0)7093883117
* Fees cover course materials, documentation, lectures/presentations, group photograph, lunch and certificate.
22-26
N100,000
4
IBADAN
Leadership & Managerial Efectiveness
$3,000
21 - 24
N125,000
3
LAGOS
Insurance Claims & Fraud Management
5
8 - 11
N150,000
4
LAGOS
OCT
Enterprise Risk Management for Insurance Industry
18 - 20
SEPT
N150,000
20 -23
AUG
4
10- 12
JULY
IBADAN
25 - 28
jUNE
Planning for a Secure Future
21 - 24
MAY
N150,000 15 - 18
APR
4
13- 15
MAR
LAGOS
FEB
Deleopment& Sustaining High Performance Organisation
N125,000
FEE*
LAGOS
3
TION
LOCATION DURA-
Reinsurance Portfolio Management Course
PROGRAMME TITLE
2013 TRAINING CALENDAR
2013 hsd Training · 7
NOV
DEC
About us
HSD Associates
. ..Training & Consulting
HSD Associates is an organization established for training and Consulting. We are team of professionals who have passion for staff development and organisational growth.
our Services •
Training (Open & In-House)
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Consultancy – Insurance, Enterprise Risk Management, Governance and Compliance
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Retirement Solutions
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Micro-insurance
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Research and Surveys
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Values Knowledge, Effectiveness, Innovations and Integrity
Team Our team of facilitators and consultants comprises of experienced professionals and academicians in various fields. We are a corporate member of the Nigerian Institute for Training and Development (NITAD).
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Our Partners /Clients
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For further enquiries Please contact us Corporate Headquarters Lagos Office: 10 Austin Coker Drive, Harmony Estate, Ifako-Ogba P. O. Box 3386, Surulere, Lagos, Nigeria Tel: +234 (0)7093883117, (0) 8023423756 E-mail: info@hsdassociatesng.com www. hsdassociatesng.com