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Boost Your Efficiencies During the Spring & Summer Rush

As the spring/summer season approaches, the upcoming events calendar is looking quite busy; from St Patricks Day, Mother’s Day, Easter, Coronation of Charles III, and Father's Day, all the way through to Eurovision and the FA Cup Final

During this busy period operators need to raise their tech game to ensure customer experience and operational efficiency are slicker than ever

Call Systems Technolog y (CST) specialise in innovative communication technolog y and software solutions that transform and enhance the hospitality industr y – for both customers and operators Helping to deliver a truly first-class ser vice whilst subtly elevating the experience to stand out from competitors Staff should be readily available without being constantly visible , and communication between teams should be almost invisible yet still allow the establishment to operate at its best Thankfully, modern paging systems, designed specifically for the hospitality industr y, are allowing just that

Here are our top tips to make sure spring/summer is a sizzler :

1) With many operators currently shor t-staffed call buttons allow customers to instantly gain a team member's attention when needed, making it easier to order additional food and drink or request to pay the bill

2) Instead of getting customers to wait in a long, tedious queue , create an invisible one instead Utilising customer paging solutions gives diners the freedom to wait where they wish – such as the barwhile reducing congestion

3) Simple but effective WaiterCall instantly connects front and back-of-house for the slickest ser vice

Instant communication eliminates the need to run back and for th from the kitchen pass, leaving more time to upsell drinks and maintain high levels of customer ser vice

4) Two-way radios provide instant communication between managers, kitchen staff and waiting staff Meaning table turns are increased incidents are dealt with immediately, and the overall guest experience is enhanced No guessing, shouting or time wasted –just clear communication

Keeping on top of the latest technolog y not only relieves stress for staff during busy periods but also helps improve simple operations keeping customers happy and most impor tantly, loyal

For more information www call-systems com or solutions@call-systems.com

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