PILOT SOFTWARE
All About Serving,
Not Waiting PRODUCTION: Manelesi Dumasi
Pilot Software is one of the leading ePoS technology providers in southern Africa. As the company looks to continue growing after almost 30 years of success, it is beginning to look at new industry sectors and new geographical markets. MD, Glenn Miller talks to Enterprise Africa about the plans for development with this innovative and important business.
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South Africa’s culinary offerings are some of the world’s best. It is well-known that the creativity of chefs and abundance of high-quality ingredients makes for a truly inspirational restaurant sector. The country is in fact home to the Restaurant of the Year 2019 according to the international World Restaurant Awards where a panel of 100 industry experts judged Wolfgat in the Western Cape to be ‘a small, remote haven of purity and good taste in every sense’.
The hospitality and restaurant sector employs hundreds of thousands of people and is a big contributor to economic performance. And now, with ordering of food deliveries more convenient than ever, the restaurant sector has many opportunities for growth. But you cannot operate an effective restaurant environment without a management system that helps staff and managers streamline day-to-day administration tasks. Historically, chefs and restaurant owners completed
paper spreadsheets by hand, recording everything from stock, recipes, orders, costs, bookings, staff hours, and many more important numbers. This was time consuming and inefficient, so technology has been created to make the whole process much more friendly. One of the leaders in this sector in South Africa is Pilot Software. Founded in 1991 in Cape Town, the service offered by Pilot has become integral to the work of its customers and the company has built a strong reputation over almost three decades.
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