History book celebrating the 25th anniversary of ICMCI by Canadian Association of Management Consultants

Celebrating 25 Years of Achievement | 1

CONTENTS 3 Editor’s Forward

22 The Hub Concept

Angelo Kehayas CMC

4 Chairman’s Message Introduction by the ICMCI Chair Francesco D’Aprile CMC

6 ICMCI, Quo Vadis? Rob Wagenaar CMC

7 About the European Hub in the ICMCI Maria-Grazia Galli Guazzoni CMC

8 Adding Value to the CMCs

23 Creating relationships with consultants within them Peter Thomas CMC

26 Down Memory Lane... with the ICMCI Walter Vieira CMC

28 Establishing a trustworthy CMC certification system Peter Sorensen CMC

32 Growing Influence of the ICMCI in Asia Pacific Region

Ilse Ennsfellner CMC

10 The ICMCI hub structure Ilse Ennsfellner CMC

11 European Standards in Management Consulting Ilse Ennsfellner CMC

12 The Silent Partners Richard Elliott CMC

12 Paris 1987 Richard Elliott CMC

13 The Bridge over the Bosphorus Gerd Prechtl CMC

14 Professional Standards Calvert Markham CMC

16 ICMCI History - a personal view Brian Ing CMC

18 Why NGO recognition is so important for the ICMCI? Lynn Haight CMC

21 EBRD Neil Taylor (EBRD)

Celebrating 25 Years of Achievement | 2

1993 Annual Meeting in Baltimore

1994 Annual Meeting in Baltimore

1995 Fifth Biennial Congress in Singapore

1996 Annual Meeting in Vienna

1997 Sixth Biennial Congress in Cape Town

1998 Annual Meeting in Goa

1999 Seventh Biennial Congress in Amsterdam

2000 Annual Meeting in Toronto

2001 Eighth Biennial Congress in Sydney

2002 Annual Meeting in San Francisco

2003 Ninth Biennial Congress in Istanbul

2004 Annual Meeting in Vancouver

2005 Tenth Biennial Congress in Beijing

2006 Annual Meeting in Moscow

2007 Eleventh Biennial Congress in Dublin

2008 Annual Meeting in Singapore

2009 Twelfth Biennial Congress in London

2010 Annual Meeting in Jordan

2012 Thirteenth Biennial Congress in Taiwan

Liew Shin Liat CMC

Francesco D’Aprile CMC

9 International Consulting Awards

Richard Elliott CMC

38 Summary of Asia Pacific Activities in Chronological Order Liew Shin Liat CMC

40 The ICMCI Code of Professional Conduct 40 The Competency model 42 Original Founding Delegates 42 Venues of congresses and operating meetings held 43 Succession History The ICMCI 25 Year Timeline 5

Introduction

1987 First Biennial Congress in Paris

1988 Annual Meeting in Dusseldorf

1989 Second Biennial Congress in Copenhagen

1990 Annual Meeting in New York

1991 Third Biennial Congress in Toronto

Editor

1992 Annual meeting in Prague

Proofing & Concept Black Box Events

Angelo Kehayas CMC

Layout and Design Agent Orange Design www.agentorange.co.za

EDITOR’S FORWARD Angelo Kehayas CMC

The greatest achievement of the ICMCI has been the agreement of standards, approaches and reciprocity.

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CHAIRMAN’S MESSAGE Introduction by the ICMCI Chair

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...the ICMCI realized its duty to become connected with the main players and !"#$%&$'"#(')(!"*&+",+( within the worldwide economy...

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Celebrating 25 Years of Achievement | 4

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Celebrating 25 Years of Achievement | 9 Celebrating 25 Years of Achievement | 9

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Celebrating 25 Years of Achievement | 12

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The Bridge over the Bosphorus A Benchmark (Lesson? Metaphor?) for Management Consultancy

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Celebrating 25 Years of Achievement | 13

PROFESSIONAL STANDARDS ?-("@(+(*)9"*C9("!-)!"0+9'"0+("0*@)+#$)/0+" ,)+")<)*:"!-#$"#+")+'",0C+!*'"7()+$"!-)!" !-("23432"7(76(*$-#.".*0;#:($")+"(=,9C$#;(" 1*)+,-#$("10*"+)/0+)9"#+$/!C!($")+:")"10*7"01" #+!(*+)/0+)9";)9#:)/0+"10*"!-("(=#$!(+,("01" !-)!"#+$/!C!("#+"!-(#*"0<+",0C+!*'> ?-("@*0<!-"01"#+!(*+)/0+)9"!*);(9")+:"01"7C9/E ,0C+!*'".*0S(,!$",)99"10*",0+$C9!)+!$"<-0",)+" :(70+$!*)!(".*01($$#0+)9#$7")+:",07.(!(+,(" !0",9#(+!$"<-0"<#99"+0!"8+0<"!-(7".(*$0+)99'W" 343".*0;#:($"!-("(;#:(+,("+((:(:>

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

Calvert Markham CMC

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g0*" !-#$"*()$0+"<(")*(",0+$#:(*#+@"$!)+:)*:$")9$0" 6'"<-#,-"),):(7#,",0C*$($",)+"6("*(,0@+#$(:A" !0@(!-(*"<#!-"),):(7#,$"!-(7$(9;($"<-0"-);(" 7):(")",0+!*#6C/0+"!0"*($()*,-")+:"!(),-#+@" #+"7)+)@(7(+!",0+$C9!)+,'> 2"1((9"#+"<*#/+@"!-#$"),,0C+!"!-)!"<(")*("0+9'" -)91"<)'"!-*0C@-"!-("$!0*'W"!-#$"#$"7(*(9'")" .*0@*($$"*(;#(<>"c008#+@"6),8A"<(",)+"$(("!-(" 23432"-)$"),-#(;(:"7C,-"!-*0C@-"!-("(G0*!$" 01"!-0$("<-0"-);("$(*;(:"#!"0;(*"!-("9)$!"%&" '()*$>"N("-0.("!-)!"<("<#99"$(("(;(+"70*(" .*0@*($$"0;(*"!-("+(=!"%&>

Timeline 1991 Third Biennial Congress in Toronto ?-("!-#*:"23432"30+@*($$"<)$"-0$!(:"6'"!-("2343"01" 3)+):)")+:"<)$"-(9:"#+",0+SC+,/0+"<#!-"#!$")++C)9" ,0+1(*(+,(")!"!-("K.)B'2/J$%/'@"#*,"1*07"L"!0"Y" V,!06(*"<#!-"JM":(9(@)!($"1*07"L\",0C+!*#($A"!0@(!-(*" <#!-".)*!+(*$>"h(<"0s,("6()*(*$"<(*("F);#:"H7)*" O3)+):)P",-)#*A"4#,-)(9"X-)'$"O_XHP"B*$!";#,(",-)#*A" F(+#$"?#+:9('";#,(",-)#*A"N)9!(*"x#(#*)"O2+:#)P";#,(" ,-)#*A"]06(*!"k*0C#99)*:"O3)+):)P"!*()$C*(*")+:"r)+$" :("X0++);#99(>"F);#:";#$#!(:"#+"+#+("TC*0.()+",0C+!*#($" !0@(!-(*"<#!-"X#+@).0*(A"_XH")+:"3)+):)>" 7'":2+##(/!:/;!:/%#L m" 2+!*0:C,/0+"01")".*0;#$#0+)9",9)$$"01" 7(76(*$-#."<)$")@*((:"!0")$$#$!":(;(90.#+@" #+$/!C!($"*(),-"!-("23432"(+!*'"$!)+:)*:" C+:(*"!-("10990<#+@"*(DC#*(7(+!$l"L>"g0*7)9" ,077#!7(+!"!0"7)#+!)#+"-#@-($!".*01($$#0+)9"

Celebrating 25 Years of Achievement | 14

$!)+:)*:$A"%>"XC6$,*#./0+"!0"23432"30:("01" Z*01($$#0+)9"30+:C,!A"Y>"H@*((7(+!"!0":(;(90." )"10*7)9",(*/B,)/0+")+:"*(@#$!*)/0+".*0,($$" 01"$!)+:)*:$"<#!-#+"!<0"'()*$A"J>"Hs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s,#(+,'" )$"#7.9#,#!"#+"!-("23432Q$"7#$$#0+"$!)!(7(+!"<#!-" !-(",).),#!'"!0"#7.9(7(+!"-#@-";)9C("),/;#/($" #+"!-("H7(*#,)$A"H1*#,)")+:"H$#)"Z),#B,"](@#0+" 6)$(:"0+l"L>"T+$C*("!-)!"1C!C*("@*0<!-"!)8($" ),,0C+!"01"!-("+((:"!0"6)9)+,("DC)9#!'uDC)+/!'"

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Celebrating 25 Years of Achievement | 15 Celebrating 25 Years of Achievement | 15

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Celebrating 25 Years of Achievement | 16

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Celebrating 25 Years of Achievement | 17

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Celebrating 25 Years of Achievement | 18

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Celebrating 25 Years of Achievement | 19 Celebrating 25 Years of Achievement | 19

Timeline

MNNa(B!H%/(R!+""!6;( Congress in Cape Town

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Celebrating 25 Years of Achievement | 25 Celebrating 25 Years of Achievement | 25

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Celebrating 25 Years of Achievement | 26

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Celebrating 25 Years of Achievement | 28

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...it has been a true privilege working together with #'4+(')(%/+(4'#%( &"!f&+D(!"%+;;!:+"%D( competent and remarkable persons...

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Celebrating 25 Years of Achievement | 31 Celebrating 25 Years of Achievement | 31

Growing Influence of the ICMCI in Asia Pacific Region Toward an enhanced consulting professionalism as bright and enduring as silver c#(<"X-#+"c#)!"343

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Celebrating 25 Years of Achievement | 32

_+#;(*$#!'"01"X#+@).0*(A"!-("*#$("01"!-("T)$!(*+" r(7#$.-(*("<)$".)*/)99'"!0"6(",*(:#!(:"!0" !-("eX(;(+"Z#99)*$"01"N($!(*+"N#$:07f>""?-($(" $(;(+".#99)*$")*(l""g*(("7)*8(!"(,0+07#,$A" 4)$!(*'"01"X,#(+,("b"?(,-+090@'A"Z*)@7)/$7A" 4(*#!0,*),'A"3C9!C*("01".(),(A"]C9("01"9)<A" T:C,)/0+>""V+(",0C9:")*@C("!-)!"!-("C$("01" e(=!(*+)9"6*)#+$f"#+"!-("10*7"0+",0+$C9/+@"-)$" ,0+!*#6C!(:"!0"!-("$C,,($$"01"7)+'"g0*!C+(" &MM",07.)+#($"^"!-#$".0#+!"#$"0n(+")"$!*0+@" .0#+!"!0",0+;#+,(",9#(+!$"!0"-#*(",0+$C9!)+!$>"""

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Celebrating 25 Years of Achievement | 35 Celebrating 25 Years of Achievement | 35

Timeline

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Summary of Asia Pacific Activities in Chronological Order

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2002 Junel"H$#)"Z),#B,"rC6"7((/+@"#+" X#+@).0*(>""3-#+)")76)$$):0*")..0#+!(:" Oi*(@@"c#P

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Jan/Febl""]($09;(:"23432"7(76(*"j)@" #$$C(")!"23432"<(6$#!(" Junl""3-#+)"6(,)7(")".*0;#$#0+)9"7(76(* C,%l"23432"<0*8#+@"7((/+@"#+"x)+,0C;(*" EE"?-("4)+:)*#+"$.()8#+@",0+$C9!)+!$" 1*07"3-#+)A"r0+@"`0+@A"3-#+($("?)#.(#A" )+:"X#+@).0*("7)..(:"0C!"!-("<)'" 10*<)*:"#+"!-("i*()!(*"3-#+)" C,%l""23432"*(.*($(+!)/;(";#$#!(:" k43H"?)#.(# C,%l""23432"3-)#*7)+"Z(!(*"X0*(+$(+")+:" c#(<"X-#+"c#)!")$$($$(:"`4?3H"#+"X(0C9 h0;l""23432"*(.*($(+!(:")!"!-("Y*:"3-#+)" 30+$C9/+@"XC77#!>""4(!"k43H"#+"k(#S#+@

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2008

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2009

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2010 Augl"23432"H$#)"Z),#B,"rC6"7((/+@"%MLM" -(9:"#+"4C76)# C,%l"23432")++C)9"7((/+@"-(9:"#+"q0*:)+A" :(9(@)!(:"1*07";)*#0C$"H$#)"Z),#B," ,0C+!*#($")R(+:(:A"<#!-"3-#+)"$(+:#+@" !-("9)*@($!":(9(@)/0+

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2012

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Celebrating 25 Years of Achievement | 39 Celebrating 25 Years of Achievement | 39

The ICMCI Code of Professional Conduct 7'"@0+"$6;!%3

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Celebrating 25 Years of Achievement | 40

Timeline 2011 Thirteenth Biennial Congress in Taiwan

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to be continued...

Celebrating 25 Years of Achievement | 41 Celebrating 25 Years of Achievement | 41

Original Founding Delegates L>" %>" Y>" J>" &>" o>" \>" [>" K>" LM>" LL>" L%>" LY>" LJ>" L&>" Lo>"

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