CNLA Newsbrief June, 2012 by Canadian Nursery Landscape Association

Coming up: CanWest Hort Show

Green Industry News May-June 2012 Vol. 21 Issue 3

What’s inside: • Is Your Insurance Program Built to Last? • ROE Web • Congratulations to Skills Competition Winners • Participate in National Tree Day! • Information on Continuing Education

National Plastics Recycling Event

LNL Celebrates Arbour Day

Changes to EI

Changes to Employment Insurance Program: information release On May 24, 2012 Minister of Human Resources, Diane Finley announced changes to the Employment Insurance (EI) program. These changes are intended to connect Canadians with existing jobs to reduce unemployment and to advance the Canadians First policy initiative. At the time of this release, the exact impact and implementation of these changes are unknown. CNLA will continue to work with the provincial associations to gather information and establish an advocacy strategy to help our members with the new policies. These policy changes are scheduled for implementation in early 2013.

Points of interest The consensus amongst stakeholders is the proposed EI changes do not accurately address the seasonal nature of our industry. As Michelle Gillespie of Sun Nurseries in Sussex, NB puts it, “our seasonal business will suffer as we lose good employees. Constantly retraining new employees will take a heavy toll on finances and lost business opportunities. Our climate dictates the seasonality of our industry not our lack of willingness to work in our chosen careers”. continued page 9

Making Us Proud! Youth Making Us Proud SALLY HARVEY, CLT, CLP LANDSCAPE ONTARIO, 2012 SKILLS CANADA JUDGE

I just had the added honour and privilege of representing Ontario at the National Skills Competition for the Landscape Gardening Contest in Edmonton May 14-15, as an industry National Committee member along with four other dedicated individuals: Sylvie Metthe - Quebec, Gord Bone – Manitoba, Joe Bidermann – Nova Scotia and Anika Ingram – British Columbia. Thanks to our Judges: Sylvie Metthe of Quebec; Aaron Magee of BC, and Riley Paxton of Alberta. With a special thanks to HortEducation BC whose financial support allowed Aaron to attend.

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Canadian Nursery Landscape Association / Association Canadienne des Pépiniéristes et des Paysagistes 7856 Fifth Line South, Milton, ON L9T 2X8 | Toll Free: 1-888-446-3499 | Toll Free Fax: 1-866-833-8603 | Email: info@canadanursery.com | www.canadanursery.com

May-June 2012

EXECUTIVE BOARD:

President Past President First Vice President Second Vice President Treasurer

Bill Stensson - ON Cary van Zanten - BC Christine LeVatte, CLP - NS Rene Thiebaud, CLP - ON Bruce Hunter, CLT, CLD, CLP - BC

DIRECTORS: LNS Representative Robin Godfrey - NS LOHTA Representative Gerald Boot, CLP - ON Member Services Chair BCLNA Representative Michael Kato - BC HR Chair Harold Deenen, CLP - ON Environment Chair Bill Hardy, CLP - BC Research Chair Michel Touchette - MB Government Relations Michael Murray - NL AQPP Representative Pierre Lavallée - QC Planning & Government Bruce McTavish - BC NAPPO Chair LNB Representative Darrell Nameth, CLP - NB Garden Centre Canada Chair Anthony O’Neill - NL Certification Chair Cable Baker, CLT, CLP - BC Landscape Canada Chair Phil Paxton, CLT, CLP - AB LA Representative LM Representative David Hinton, CLP - MB Growers Canada Chair Owen Vanstone - MB LNL Representative Doreen Layman, CLT - NL SNLA Representative Aaron Krahn - SK

STAFF: Executive Director Victor Santacruz, CAE, CLP victor@cnla-acpp.ca Member Services Manager Joseph Salemi, CAE joseph@cnla-acpp.ca Professional and Business Joel Beatson, CAE, CLP Development Manager joel@cnla-acpp.ca Manager of Provincial Relations Rebecca Doutre, CAE Garden Centres Priorities Manager rebecca@cnla-acpp.ca Growers Manager Rita Weerdenburg rita@cnla-acpp.ca Landscape Priorities Manager Liz Klose, B.Sc., (Agr), CLP liz@cnla-acpp.ca Landscape Priorities Co-ordinator Chris Andrews chris@cnla-acpp.ca Certification Services Julia Ricottone, EPt julia@cnla-acpp.ca Certification Services Assistant Crislane Ackermann crislane@cnla-acpp.ca Minor Use/IPM Co-ordinator Peter Isaacson, B.Sc., MPM peter@cnla-acpp.ca Provincial Relations Co-ordinator Christine Finn christine@cnla-acpp.ca Communications Co-ordinator Anne Bowering anne@cnla-acpp.ca Executive Assistant Cheryl Gall cheryl@cnla-acpp.ca Administrative Assistant Barbara Blackadar barbara@cnla-acpp.ca Printed on recycled paper using vegetable based inks by: Harmony Printing, 50 Woodbine Downs Boulevard, Toronto, ON M9W 5R2

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Member Benefits

In our industry, mobility is key. Having the right machine makes all the difference, whether you’re moving soil, turf, rocks or people. That’s why CNLA has worked hard to find the best equipment and vehicle deals out there and secure them for our members. Get moving in the right direction with these savings programs!

Equipment Savings Buying new equipment?

John Deere offers CNLA members 1525% of the MSRP. This means that you don’t have to bargain with your sales representative at the dealership. To take advantage of these savings, simply let your sales rep know that you qualify for these discounts and to contact the CNLA Member Services Team. www.cnla-acpp.ca/johndeere Caterpillar offers CNLA members up to $2000 on new qualifying Cat machines and $250 on your choice of Cat Work Tool attachments. To apply, fill out the application form at www.cnla-acpp.ca/ caterpillar.

Vehicle Discounts

The 2013 GM Competitive Assistance discount list is in! Save up to $12 000 on new qualifying Silverados and Sierras. For the complete 2012 or 2013 discount lists, call the CNLA office. A $100 administration fee applies per vehicle in order to qualify for this program. There are also savings available on new Chrysler/Dodge/Jeep vehicles. Save up to $12,275 on a 2012 Dodge Ram. For a complete discount list visit www.cnla-acpp.ca/chrysler. Looking for something bigger? CNLA also has a partnership with Isuzu Trucks, offering $2500 off of 2012 MY gas and diesel trucks. Not interested in buying? Check out CNLA’s Leasing Network for a list of member preferred leasing companies. www.cnla-acpp.ca/leasing

RBC MyProject MasterCard‡ TM

Are your customers looking for an easy and affordable way to finance their garden project? The RBCTM MyProject MasterCard‡ is a great option…your customers can use it like a credit card, write cheques or withdraw cash from an ATM to conveniently buy everything they need to get started, then it automatically converts to a loan with a structured repayment plan. The best part is there’s no interest and no payment required during the six month purchase period. Plus, all project expenses are automatically tracked in one place online. For more information, feel free to direct your customers to www.rbcroyalbank. com/gardenproject, and get them started sooner! Personal lending products are provided by Royal Bank of Canada and are subject to its standard lending criteria. ® / ™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. ‡All other trademarks are the property of their respective owner(s).

CNLA understands that as a small business owner,

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every dollar counts. • insurance • vehicles • equipment • fuel

• clothing • credit card processing • banking • payroll

• marketing • leasing • telecommunications • safety training

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BCLNA New Member Orientation Meeting New members gathered at the BCLNA office on the morning of April 24. Commodity and membership chairs warmly welcomed the new members and everyone enjoyed getting to know each other over a delicious warm breakfast. The topics for discussion included the importance of networking, getting involved in the industry, commodity updates and tips on building your business.

Attendees at the Orientation Meeting Back row, l-r: Stephan Kropf (Kwantlen Polytechnic University student), Nathanael Meier (Kwantlen Polytechnic University student), Brian Huttema (Mijodelu Landscaping and Renovations and Membership Chair), Len Smit (Bradner’s Growing Concern and Grower’s Chair). Front row, l-r: Chris Draaistra (The Grounds Guys), Donela Haynes (Kwantlen Polytechnic University student), Leanne Johnson (GardenWorks and Retail Chair), Shari McGillis (Kwantlen Polytechnic University student).

Participate in National Tree Day! Help educate students and the public about the environmental benefits of trees by leading a planting demonstration in your local community. For many students, this will be their first encounter with our industry.

This year the event is taking place Wednesday, September 26. Get involved! Complete the online application form by following the links at www.cnla-acpp. ca/nationaltreeday and CNLA will help connect you with a school in your district. Not able to lead a planting? No problem! You can still be involved by spreading the word to your local schools. Or, you can promote National Tree Day in your store and remind customers that autumn is the perfect time to plant! CNLA, in partnership with Tree Canada, is promoting National Tree Day as a day set aside to celebrate trees. Learn more about the many benefits of trees at www.nationaltreeday.ca.

Looking to strengthen your employee loyalty? Nearly 70% of employees say financial advice and a retirement plan most influence their loyalty to their employer.* An RBC® Group Savings Plan is a flexible, cost-effective way to provide benefits to employees. A dedicated investment professional will help to establish the right savings plan for them. RBC can help implement a group savings plan that works for your business. Please call 1-877-633-2425 or visit us online at www.rbcgfs.com.

Ask us how a Group Savings Plan can help.

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Registered trademarks of Royal Bank of Canada. * MetLife 8th annual Study of Employee Benefits Trends.

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May-June 2012

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Is Your Insurance Program Built to Last? DAN WINSTANLEY, MARSH CANADA LTD.

Canadian Nursery Landscape Association (CNLA) members, who may have had insurance coverage for their snow and ice removal operations cancelled or were not offered a renewal due to insurance claims, know all too well the apparent fickle nature of commercial insurance. In a typical insurance market cycle, when insurer profits are up and capital is flowing into the industry, risk appetites expand, growth becomes the focus, and pricing discipline sometimes falters. The cumulative result of these actions is that, over time, insurers may experience losses and corrective measures such as those mentioned above may be taken. How then does a business owner, whose expertise is in horticultural trades and not insurance, maintain stable and reliable insurance for their business? The answer is that the CNLA and its membership are uniquely positioned to help mitigate the effects of the insurance market cycle by creating a stable and long-term insurance program with the potential for fewer pricing fluctuations and claims. How can this be accomplished in the immediate term? • Group Buying Power – Group buying is made possible through the size of CNLA’s membership. • Risk Management Practices – Provide advice to members on “best practice” risk management practices to help reduce or avoid claims altogether through education and learning modules (e.g. online driver training). • Acceptance Standards – Ensure that CNLA members entering the program are adhering to an agreed level of risk management in their businesses. • Contract Management – Ensure that new entrants to the program are using appropriate snow and ice removal contract language.

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• Centralized Claims Management – Allow for a consistent approach in which members can expect to receive feedback and education from claims as part of the ongoing risk management education available through the program. How can this be maintained in the longterm? • Working relationships with key stakeholders such as building owner/management groups should be investigated to help control and manage liability transfer. The benefits of building a risk management culture in your business extend far beyond the world of commercial insurance. Taking advantage of group buying power when purchasing insurance, may result in broader coverage terms and lower premiums. Key risk management best practices such as implementation of driver training programs are also beneficial in the case of ministry audits (e.g. by the Ministry of Labour or Ministry of Transportation). Consideration should also be given to alternative risk financing options on a group basis (i.e. a group funded deductible or group captive insurance solution). These are just some examples of how good risk management decisions also make good business sense. Dan Winstanley is a Client Executive with the Consumer Practice of Marsh Canada Limited. For more information or to receive a quote under the CNLA Horprotect Insurance Program administered by Marsh Canada Limited, please contact Dan directly at daniel.winstanley@marsh.com, 416 349 4601, or toll-free at 1 888 949 4360.

Lawn Loggers, Winners of the 2011 SNLA Softball Tournament

Join in the Fun! Summer’s right around the corner and in this industry that means it’s time to work hard, but that doesn’t mean we can’t play hard too! Join in on one of the many sporting events happening around the country. If you like softball, baseball or golf, you won’t be disappointed. These events are not only a great way to have some fun, but they are also great networking opportunities. For more information on an event in your province, contact your provincial association. Planned Events (to date): • BCLNA Golf Tournament • SNLA Softball Tournament • Landscape Manitoba Golf Tournament • Landscape New Brunswick Softball Tournament • Landscape Nova Scotia Softball Tournament • Landscape Ontario: Windsor Chapter, Baseball and Golf; Waterloo, Golf; Upper Canada, Golf; Toronto, Baseball; Golden Horseshoe, Golf.

Uniquely developed to protect the green industry HortProtect is a great mix of quality, service, and value that is customized for the horticulture industry. Get a quote from a service team that works for you and your company. Gerald Boot, CLP - Boots Landscaping & Maintenance

Looking for solutions to retain or reward good employees in the horticulture industry? I can assist your growing company make the right decisions in putting a program in place for your specific needs and provide you with great customer service and employee satisfaction. Sara Mushaw, Group Benefits Specialist, The Investment Guild

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May-June 2012

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Landscape NL Celebrates June 1st as Arbor Day St. John’s, NL – June 1st, 2012 - Since 2008, Landscape Newfoundland and Labrador (LNL) has been celebrating Arbor Day in NL with tree plantings around the province. In 2009, the Minister of Environment proclaimed June 1st as Arbor Day in the province, and since then LNL has been partnering with the Department to plant a tree on Confederation Hill each year, as well as across the province. “At 9:30am on June 1st, LNL planted a sugar maple tree, donated by Sheridan Nurseries, on Confederation Hill with the Minister of Environment Terry French” says LNL President, Doreen Layman (Mr. Turf - St. John’s).

letter included a request for cabinet to discuss and approve this declaration and to devote a financial contribution for the development of promotional educational information. It also requested a public statement be made to enhance the awareness of the benefits of green spaces to the people and the communities in which they live, work and play. The letter was written in partnership with the City of St. John’s, St. John’s Clean and Beautiful, Tree Canada, NL Power, MUN Botanical Garden, and the Canadian Nursery Landscape Association.

Members of LNL also participated in Arbor Day with tree plantings around the province including Murray’s Horticultural Services and the Town of Portugal Cove – St. Phillip’s, O’Neill’s Gardenland and the Town of Spaniard’s Bay, and C.D.’s Tree’s and The Town of Logy Bay, Middle Cove, and Outer Cove. Daisy Design and Beachy Cove Elementary Environmental Agency will be hosting the grand opening of an Outdoor Classroom at Beachy Cove Elementary in Portugal Cove – St. Phillip’s along with a ceremonial tree planting, working together with Carew Services Ltd. and Bowering Ponds & Gardens.

A WISE BUSINESS MOVE ON DAY 1. DOWNRIGHT GENIUS ON DAY 1,671.

“In addition, at the tree planting on June 1st LNL presented the Minister with a letter requesting that the Province of Newfoundland and Labrador champion the effort for a provincial-wide declaration of Arbor Day, June 1st and National Tree Day, September 26th”, Doreen stated. The

YOUR INVESTMENT GETS SMARTER EVERY YEAR. A Cat® Skid Steer Loader proves its value day in and day out. It delivers lower owning and operating costs thanks to a standard foot throttle pedal and on demand cooling fan. The new Cat D Series models are powerful machines for heavy duty hardscape jobs. They feature the industry leading Intelligent Leveling™ system providing dual direction self leveling, return to dig and work tool positioner. And of course, the field proven Cat durability means that you’ll have this machine for a long, long time. Visit www.CatResourceCenter.com/CNLA

Minister of the Environment Terry French plants a tree donated by Sheridan Nurseries with LNL President, Doreen Layman to celebrate Arbor Day

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*Offer good from June 1 to September 30, 2012 on select new models and work tool attachments at participating Cat Dealers. Offer is available to customers in the USA and Canada only and cannot be combined with any other offers. Financing is subject to credit approval through Cat Financial. Additional terms and conditions may apply. Subject to change without prior notice. CAT, CATERPILLAR, their respective logos, Intelligent Leveling, “Caterpillar Yellow,” the “Power Edge” trade dress, as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission. © 2012 Caterpillar. All Rights Reserved.

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CNLA Newsbrief

May-June 2012

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CanWest Hort Show September 19 & 20, 2012 - Vancouver Convention Centre New Show Hours: 10:00 am – 5:00 pm Trade shows allow people to do one very important thing that is impossible to duplicate online. You can meet your customers, colleagues and suppliers face-to-face and in-person. Marketing experts tell us all business is personal, and while Facebook and webcams may be grand, nothing is more personal than a live meeting. With this in mind, the BC Landscape & Nursery Association warmly welcomes CNLA members from throughout Canada to Western Canada’s premier horticulture trade show - CanWest. A stellar line up of speakers tackling the issues, challenges and newest opportunities today will help build your business and your professional development. Source new suppliers (350 booths) and network with colleagues (2,000+ delegates) in person. Checkout the latest products available in BC’s marketplace (or feature your product in the New Product Showcase if you are looking to get into the BC market). Take advantage of show specials and a chance to win a $3,000 dream vacation! Enjoy a post show tour of Vancouver’s Landscape Awards of Excellence winning projects, Edible Gardens or unwind as you have fun on the Fraser Valley ‘Wine Tour’.

CanWest has made every effort to help make traveling to and staying in Vancouver affordable for exhibitors and delegates. West Jet has offered a 10% discount on flights. Call 1-888-493-7853 and quote CC7454. Reasonable rates have been secured with a number of hotels. Check out the CanWest website for a list of hotels offering preferred rates. Or take advantage of the Hotel Savings Card. Go to CheckInncard.com/CNLA and use the key code CNLA to waive the one time membership fee and have access to 20 – 40% off at a number of affordable hotels. Pay only $8.75 to ride the Canada Line directly from the Vancouver International Airport (YVR) to Waterfront Station. A 25 minute ride gets you downtown Vancouver and just a five minute walk to the Convention Centre and Coast Coal Harbour Hotel. CanWest is an established show of 31 years with exhibiting companies ranging from regional business to internationally known companies selling brand name products. Register by September 7 for best rates. Or, if you are interested in exhibiting, call now to reserve your space; there are only a limited number of booths available. Contact Suvan Breen at 604-575-3516 or sbreen@bclna. com. There are a variety of booth sizes and prices to match any budget.

September 19 - 20, 2012

You can check out all the show details CanWestHortShow.com. The BCLNA and the CanWest Show Committee look forward to hosting you at BC’s largest horticulture event of the year!

ROE Web Helps Save Money so Businesses can Focus on Growing SEASON OSBORNE, SERVICE CANADA Nursery and landscape companies are like the plants they grow. They flourish from spring to fall, and then they’re cut back for the winter when employees are laid off. In fact, this seasonal industry issues more Records of Employment (ROEs) per year than most others. Roberta Cook does payroll at Scott’s Nursery in Lincoln, New Brunswick. The nursery, garden centre, and flower shop have 145 employees, but only 45 of them remain year round. Cook issues 100 ROEs every year, in late May and June, after most people have planted their gardens. For years, Cook issued paper ROEs to employees. Then, in 2009, the company registered with Service Canada to submit electronic ROEs, and she began using ROE Web. WESTERN CANADA’S PREMIER LANDSCAPE & NURSERY TRADE SHOW

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INDUSTRY NEWS ROE Web continued... “It’s no more difficult than paper ones. You just do it on the computer, rather than write the information on paper,” she says. “It’s the same basic form.” Kim Riediger does payroll for GatemenMilloy, a landscaping and construction company in Kitchener, Ontario, that employs 155 people. She fills out about 50 ROEs a year, most of which are issued in the late fall at the end of the landscaping season. She has been filing ROEs electronically for eight years and is enthusiastic about ROE Web.

ROE Web not only saves paper, but time and money too. Not having to use carbon copies, saves time by not filling them in manually, and saves the cost of mailing copies to employees and Service Canada. So, for nursery and landscaping companies, going electronic means having more time to spend on the important things—like watching things grow and making money. To learn more about ROE Web and how to register, visit servicecanada.gc.ca/roeweb or call the Employer Contact Centre at 1-800-367-5693 (TTY: 1-855-881-9874).

“It’s so simple to do, especially for a payroll system—if you are doing it manually, electronically should be a breeze,” she says. “There is no learning curve at all. It’s just a matter of filling in the blanks.” For Riediger, there’s no looking back. “With the paper ROEs, I always had to tell the employee to wait a week before they got their copy,” she says. “What’s really nice for the employees now is that you can say to them ‘I put them on the Web yesterday, so you should be able to get them today.’” Employees need Records of Employment to apply for Employment Insurance (EI). Submitting ROEs electronically speeds up the EI application process, as the ROE is sent automatically to the Service Canada database. Once the employer submits the ROE, the employee can view it using their My Service Canada account.

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Riediger lists the top-three benefits the company has experienced using ROE Web. “It’s not time-consuming, it’s beneficial to the employee for sure, because they get their ROE electronically, and there’s no paper,” she adds. “You don’t file anything.” Cook agrees that not having paper is a huge benefit. “We no longer have to mail in carbon copies, and don’t have to keep a paper copy.” She adds, “If your computer crashes, you don’t lose them. They are always accessible on the Web, as Service Canada stores them.”

The Mulch On Demand™deck. Only from John Deere. It’s time to put clippings in their proper place. That’s why we invented the MOD deck for our ZTrak™ PRO 900 Series Mowers. It allows you to side-discharge clippings or, with an instant push of a lever, mulch them. Clippings go where you want them, not where you don’t. It’s just one of the many reasons why the ZTrak PRO is the ultimate mower. Demo one at your local John Deere dealer today.

Accept Nothing Less *Offer valid from Mar 01, 2012 until Jul 31, 2012. For personal or commercial use. No down payment required. For example, on a new John Deere Model 970A PRO, basedon a selling price of $17,153 (selling price in example is based on MSRP as of 30 November 2011 and may change at any time without notice. Dealer may sell for less) plus a $50 documentation fee, less a down payment of $0 results in a balance of $17,153 to be financed for a maximum of 3 years with 36 monthly payments of $476.85 totalling $17,166.72 based on 0.00% AIR with a cost of borrowing of $13.72. A $50 documentation fee may apply. Subject to John Deere Financial approval and dealer participation. In the event you default on this or any John Deere Financial Multi-Use Account transaction, interest on all outstanding balances on your Multi-use accounts (including on this and all special Term transactions on your Multi-use Account) will begin to accrue immediately at 19.75% AIR from the date of default until paid in full, and you will be required to make monthly payments on your Multi-use Account equal to 2.5% (personal use); 3.0% (commercial use) of the original amounts financed plus interest. Taxes, set-up, delivery, freight, and preparation charges not included and may increase price or monthly payment(s). Minimum purchase and finance amount may be required. See your dealer for details.Program subject to change, without notice, at any time. 51672

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Canadian Nursery Landscape Association / Association Canadienne des Pépiniéristes et des Paysagistes 51672-1CNLA.indd 1

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5/17/12 6:33 PM

CNLA Newsbrief

May-June 2012

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Bloomin’ Good Idea! www.bloomingoodidea.com

Continuing Education

Landscape Manitoba is a proud supporter of the “Bloomin’ Good Idea” closed loop recycling initiative. This type of recycling takes your old plastic product and recycles it back into the same thing. The argument for closed loop is that it is a more sustainable system because it a) takes less resources to create the same product and b) it creates a cycle of sustainability because the product created will also be recyclable.

Interested in a career in the horitculture industry? There are many resources out there for those interested in advancing their skills in this industry. No matter what your stage in life, there are plenty of opportunities to get the skills you need. Specialist High Skills Major: Horticulture and Landscaping Major This program is currently being run in 29 high schools across Ontario. Grade 11 and 12 students will be given the skills to advance into one of four streams: apprenticeship (agricultural-fruit grower, horticultural technician), college (tree service tech, parks operations manager, golf course tech), university (landscape architect, horticulturalist, botanist) or entry level workplace (greenhouse worker, landscaper). CNLA’s Landscape Committee along with the provincial associations, are working hard to get this program in at least one high school per province by year end.

It is easy to take part by simply dropping off your used garden containers at a participating garden centre in one of their bins. They accept three plastic types: #2 Polyethylene, #5 Polypropylene, and #6 Polystyrene. Bloomin’ Good Idea currently operates only in Manitoba, but there are other closed loop recycling initiatives around Canada and we hope it catches on!

Post Secondary Horticulture and Landscape Educational Listings There are many universities across the country that offer a wide selection of programs and degrees for our industry. A listing of schools and programs can be found at www.cnla-acpp.ca/ postsecondaryed Apprenticeship In the past two editions of the Newsbrief, Landscape Priorities Manager, Liz Klose, has provided a run-down on the Canadian Red Seal apprenticeship program. Completing the Red Seal examination allows you to obtain Red Seal endorsement on your Certificate of Qualification. This means that you meet interprovincial standards for your trade. More information available at www.red-seal.ca.

CNLA Newsbrief

May-June 2012

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Changes to Employment Insurance

continued from page 1

The following items have been identified as areas of potential interest for our industry: • Delay or loss of seasonal agricultural or temporary foreign workers: We believe this is unlikely given the distance and wage criteria for postings. The greater concern is delay in receiving positive LMO’s and thus filling the positions. • Loss of returning employees: Repeat users of EI are going to face additional pressure to find alternate employment. They will be required to take jobs at 70% of former wage as early as six weeks after starting EI. • Increase in applications: The new EI policies will likely result in many more applications for open positions. We anticipate this could become an administrative issue for companies large and small. Previous changes to note: • Reduction in the claw back amount to 50% of earnings to apply against EI claims. This helps reduce the disincentive to work by allowing workers on EI to keep more of what they earn for casual labour. • Reduction in wages for SAWP workers by as much as 15% below minimum wage based on regional variation. This could widen the gap in some areas and help maintain the ability of foreign labour. If you have questions or comments on this issue please direct them to Joel Beatson at the CNLA office, 1-888-446-3499, ext 8610 or joel@cnla-acpp.ca.

Excerpts from the Backgrounder provided by HRSDC HRSDC has clarified the definition of suitable employment and what constitutes a reasonable job search. Suitable employment depends on a number of issues: • Personal Circumstances—health, family obligations, transportation options and physical demands of the job • Commuting time—within one hour or typical for the region • Type of work—responsibilities, qualifications, experience • Wages Turning down a job that is considered suitable could result in EI benefits being discontinued. Below is a breakdown of what will happen when someone applies for employment insurance. The applicant will be filed into one of three categories: Frequent Claimants (17% of all claims): Seasonal workers would fall into this category • This includes anyone who has filed three or more EI claims in the past five years • Right away claimants will have to take any work that is a “similar occupation” of their old job and pays

80% of their previous earnings • After six weeks on EI, claimants will have to take any job they are able to do at 70% of their previous earnings Occasional Claimants (58% of all claims): Seasonal workers averaging seven weeks a year on EI would fall into this category. • This category includes people who don’t go on EI enough to be considered frequent claimants, but also who haven’t worked steadily enough to be long‐tenured workers. • For the first six weeks of receiving EI, they will only have to take a job in their same occupation that pays at least 90% of their previous earnings • After six weeks, they will have to take a job in a similar occupation that pays 80% of their previous workings • After 18 weeks they will have to take any work at 70% of their previous earnings Long tenured workers (25% of all claims): • Claimants must work for seven of the past 10 years while paying at least 30% of maximum EI payments and have received no more than 35 weeks of EI over the past five years • Claimants will have 18 weeks to find a job in their existing occupation

that pays at least 90% of their previous earnings • After 18 weeks they must move to a similar occupation that pays 80% of previous earnings The Government is providing clarity on what constitutes a reasonable job search. EI claimants’ job search efforts would be assessed based on the following criteria: Job search and employability activities Canadians receiving EI benefits will be required to complete the following job search activities while collecting benefits: • Researching and assessing job prospects; • Preparing for job application (preparing resume); • Searching for job vacancies; • Applying for positions; • Attending interviews; and • Other efforts to improve employability (workshops, employment agencies, job fairs, networking, etc.). This will be measured by the intensity of the search, the type of work being sought and evidence of job search efforts. A more complete description of the changes can be found at: http://news.gc.ca

CNLA Newsbrief

May-June 2012

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landscape industry

certified

Certification Corner

Grab Some Sun and a Good Book

Recently Certified

The warm sunny weather has arrived, which in our industry means: welcome to the busy season! A vacation is unheard of, but your friends and family invited you to the cottage, or maybe you want to take a vacation with the kids while they are out of school. How can you spend time away from your business? Lan

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If you need that extra day or two away from the office, there is an easy, guiltfree way to do so. You can go to the beach and still put your business first by reading the Landscape Industry Certified Manager study series. The set of seven study manuals not only prepare you for the certification exam, they are a great resource that can help you find ways to improve your business. You can come back to work with great ideas on how to improve your marketing, retain employees, and plan for the future. Take it one step further and sign up for the next Landscape Industry Certified Manager exam in your area. Visit www.cnla-acpp.ca for test dates and manual order forms. Manual

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We’re pumping out all sorts of information on Twitter! Make sure you follow us @ldscpcertified to hear the latest certification news, including: Upcoming test dates • Early bird deadlines for registrations • Announcements of newly certified people • News articles that mention Landscape Industry Certified • Upcoming events that may count toward CEUs. • Test day photos

Technician, CLT J.J. Bowerman Shane Brewer Jay Collins Dany Dufour Doug Friesen Tara Gyurkovits Andrew Heighton Susan Hogan Barry Hyslop Shea Odland Trevor Ross Shawn Saulner Lucas Steeves Sam Struck Michael Creighton Allan Larkins Chris Lawes Robbie McRae Jan Kai Pohlmann Byron Allum Troy Benedict Dennis Bonnell George Coupar Richelle Gregg Tim LaVangie Holly Morton Jenny Morton Matt Mintz Marc Snelling

AB AB AB AB AB AB AB AB AB AB AB AB AB AB BC BC BC BC NB NS NS NS NS NS NS NS NS ON ON

Manager, CLP Steven Carew Laura Coupar Jason Belo Chaz Morenz

NL NS ON ON

Designer, CLD Andrew Lansdale Craig Brankston Jessica Wisniewski

NB ON ON *as of May 9, 2012

Are you tracking your CEUs? Keep track of your Continuing Education Units (CEUs) throughout the year, to ease you through the process when you are due to recertify.

CNLA Newsbrief

May-June 2012

Gearing Up for Certification Exams July marks the start of one of the busiest certification test schedules yet. There are currently seven test dates scheduled across the country, with the potential for more to be added in certain regions. The last half of the year is a great time to take the Landscape Industry Certified exam because you can spend the whole summer practicing! When you register for the Landscape Industry Certified Technician exam, you will be sent a test booklet. This booklet outlines all of the station problems that you need to complete on test day. This prepares you with all of the steps you need to complete at every hands-on station, giving you the chance to practice on the job and be fully prepared when you arrive to take the exam. More help is also available through the training manuals, available for purchase from the CNLA office. Register early to save $50. Visit www.cnla-acpp.ca, or contact your provincial association for test dates and registration forms.

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CERTIFICATION TEST DATES Plan ahead for upcoming certification test dates. The following locations will be holding exams for industry’s future Landscape Industry Certified Technicians, Designers and Managers. Visit www.landscapeindustrycertified.com for more information and links to exam applications.

WRITTEN AND PRACTICAL: July 13-14

Kwantlen Polytechnic University, Langley, BC

July 26-27

Landscape Ontario Office, Milton, ON

September 26-27

Kemptville College, Kemptville, ON

October 19

Kwantlen Polytechnic University, Langley, BC

October 26

Landscape Ontario Office, Milton, ON

November 2-3

NSAC, Truro, NS

November 10

Fanshawe College, London, ON

WRITTEN ONLY: October 18

EXPO, Toronto Congress Centre, Toronto, ON

Garden Centres Corner Over 50 Garden Retailers Pledge Support for National Plastics Recycling Event With an early gardening season across Canada, gardeners will soon have more options when it comes to responsibly disposing of their garden pots and trays. Over 50 Canadian Nursery Landscape Association (CNLA) members have eagerly pledged their support to the 2012 cause, from eight different provinces. The program was launched in 2010, when just six garden centres collected more than 53,000 pounds of plastic, and last year over 40 garden centres participated collecting 63,150 pounds. This annual program is growing in popularity, however collecting garden plastics for reuse isn’t as easy as it seems. Customers often bring an assortment of flowerpots back to nurseries, hoping that they can be replanted. Returns may be declined in an effort to control the spread

of serious plant pests and disease, unless centres have made arrangements with a professional recycler that will help ensure proper sterilization of the plastics before being reused. Processors who recycle soil-laden pots are few. Luckily, a number of recycling partners across the country have stepped up to work with independent garden centres to offer recycling opportunities from June 22 – July 1st. O’Neill’s Gardenland in Spaniards Bay, Newfoundland will be participating in the program for the second time - “Participating in The National Plastics Recycling Event has helped bring awareness to our customers and staff about the importance of good stewardship” says Garden Centres Canada Chair, Anthony O’Neill. “Customers are asking for ways to recycle their plastics after doing their part for the environment by planting trees, shrubs and flowers each season – by returning their plastics to their local independent garden centre they can further help to keep that plastic from reaching landfills.”

Gardeners are encouraged to bring clean, dry garden plastics to one of the garden centre ‘depots’ during National Plastics Recycling Event from June 22 to July 1. To find a participating garden centre near you, visit www.cnla-acpp.ca and click on “National Plastics Recycling Event.” Last month, we launched an on-line tool kit that will include a variety of resources for participating garden centres, as well as a map to showcase participating centres across Canada.

CNLA Newsbrief

May-June 2012

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Garden Centres Corner Two Memberships in Retail Employee One! Handbook As a member of CNLA/Garden Centres Canada our members are automatically also members of the Retail Council of Canada (RCC) due to a new partnership that the CNLA has made. There are many benefits to our members through this new partnership, including: discounts on events, access to industry research, tips and resources for training, and use of select savings programs. As well, as a retail member, you will now receive a copy of the “Canadian Retailer” magazine along with your Newsbrief. Some of RCC’s membership benefits include: • Discounts on Sage Simply Accounting software • Preferred rates for debit and credit processing with Chase Paymentech • MySTORE online community for independent retailers • Training tips and resources through “Retailer’s Guide” online publication • Membership pricing on attending RCC events Find out more at www.retailcouncil.org/ memberservices. For your username and password or to learn more about the benefits available through CNLA’s RCC Membership, please contact the CNLA Membership Team at 1-888-446-3499 or email info@canadanursery.com

With lots of new hires at this time of the year, Garden Centres Canada would like to remind our members of a great free resource for garden centres. The Garden Centre Sector of Landscape Ontario has created a template that all business owners can adopt and modify for their business. This initiative was done to help you create consistency of behaviour, training and job safety for garden centre employees. The template is considered a guideline only, and employers are reminded to make sure they are in compliance with up-to-date legislation. Download a copy at www.horttrades.com/ sector/garden-centre An Employee Handbook is a policy manual with distribution to all employees. It contains information about the business such as the mission statement, company history and the service culture of the owners. It reflects the position of management as it relates to this culture and it includes operational, legal and safety requirements of all employees. Policies in writing are legally binding and are written to protect all parties. Without a policy handbook for all new and present employees there is a real possibility that your staff will discuss among themselves and then impose their own unwritten code of conduct without your input. The policy handbook should be part of your orientation of new hires. The final pages of the document are duplicate sign-offs for both parties to demonstrate receiving and accepting the conditions of employment. The policies described in the handbook are in force on garden centre property or on any company worksite including delivery vehicles. This template is designed for you to customize for your garden centre business. It contains hyperlinks to easily move

through the document and make changes, additions or deletions. You will note some areas printed in blue and they are for you to inscribe with your personal business policy or philosophy. The document also includes links to various provincial Ministry of Labour websites for further clarity.

LO Expo is Growing Green Landscape Ontario’s Expo, Garden & Floral Expo, will be held October 17 and October 18, 2012. The spotlights will once again be focused on the plants, flowers and exquisitely merchandised displays designed to impress, capture imaginations and provide inspiration that can be replicated in stores, florists and garden centres. The growing green theme for this year’s show is about how to develop and nurture ‘sustainable’ thinking within the business environment. Retailers are invited to look at their current business processes and discover how to make them more efficient, effective and relevant. At Expo 2012, delegates will find a wide variety of new products and services required to help make a lasting and positive impact on their in-store sales and profits. Products purchased at the show will positively influence the environments in which their customers live, work and play. In addition to the exhibits and new product presentations, an impressive number of dynamic networking and professional development sessions, designed and hosted by Landscape Ontario’s sector groups, will be offered making this year’s Expo the industry event you can’t afford to miss. Visit www.loexpo.com for more information.

CNLA Newsbrief

May-June 2012

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Growers Corner

module while they phase in the complete Boxwood Blight Best Bill Reid, a Rose Clean Plants certification program. In Managment Practices keeping with CNLA’s policy on declaring The Canadian Food Inspection Agency (CFIA) has informed CNLA that their detection survey to determine the spread of C. buxicola across Canada is now completed. Due to weather conditions, nurseries in Quebec were the last to be sampled and tested. One nursery was found to be positive in that province. It is believed that the nursery in question immediately undertook extensive eradication measures. The detection survey also included BC and Ontario. In total, six nurseries in BC and two in Ontario have been confirmed to have positive finds of C. buxicola, in addition to the single nursery in Quebec. The CNLA, in partnership with Landscape Ontario and BCLNA, and with support from AQPP and CNCI, have also made a successful application to AAFC’s CAAP program for the development and implementation of a C. buxicola certification program. This program is intended to be a module to the CNCI’s domestic phytosanitary certification program now known as Clean Plants. As was the case in BC for the P. ramorum certification program, nurseries will have the opportunity to implement the disease-specific C. buxicola

their status (“apparently free from boxwood blight” is the recommended wording) boxwood blight certification will not provide assurance that nurseries are guaranteed to be free from boxwood blight, but rather that they have implemented sound biosecurity and best management practices to prevent the disease from coming on to their nurseries. Through this program, nurseries in BC, ON and QC will have access to training programs and implementation assistance. Further information on how to participate is available from the CNLA office by contacting Julia Ricotonne, 1-888-446-3499, ext. 8615 or julia@canadanursery.com. Although a final decision has not yet been made, due to the spread of the disease across Canada and the US, it is unlikely that the CFIA or USDA will choose to regulate C. buxicola at this time.

for the 21st Century Bill Reid, a Rose for the 21st Century New for 2012, from the Canadian breeding work of Dr. Campbell Davidson and selected by Canadian rose industry specialists, is the Bill Reid rose. Bill Reid takes very little effort to grow and produces flowers continually throughout the summer. The vibrant yellow flower colour is fade-resistant and maintained through the heat of the summer. Like many fondly remembered roses, it is fragrant with a citrusy scent with vanilla notes. Hardy to zone 3, Bill Reid has a bushy habit, growing 90 cm high and 70 cm wide. Bill Reid is the third in the Canadian Artists’ rose series, joining Emily Carr and Felix LeClerc. One of Canada’s foremost artists, Haida artist Bill Reid (1920-1988) was an outstanding gold and silversmith artist turned sculptor. Several of his pieces are featured on the $20 Canadian banknote. For more information: www.canadianartistsroses. com

Coin de producteurs

Mise à jour sur la rouille du buis

L’Agence canadienne d’inspection des aliments (ACIA) a informé l’ACPP qu’elle a complété son enquête pour déterminer l’étendue de l’infestation de C. buxicola au Canada. Les pépinières du Québec ont été les dernières à être échantilonnées et testées du à des conditions météorologiques défavorables. L’analyse a révélé qu’une seule pépinière était contaminée dans cette province. Il semble que la pépinière en question a pris immédiatement des mesures radicales d’éradication. L’enquête de détection a aussi eu lieu en C.B. et en Ontario. Les résultats finals ont permis d’identifier que six pépinières en C.B. et deux en Ontario étaient infestées par C. buxicola, en plus de celle au Québec.

L’ACPP, de pair avec Landscape Ontario et BCLNA, ainsi qu’avec l’appui de AQPP et de l’ICPC, a reçu une réponse favorable à sa demande de financement auprès de AAC dans le cadre du programme PCAA pour le développement et la mise en place d’un programme de certification de C. buxicola. Ce programme sera un module du programme de certification phytosanitaire domestique de l’ICPC aussi connu sous le nom de Clean Plants. Comme dans le cas du programme de certification de P. ramorum en C.B., les pépinières pourront implanter le module spécifique qui couvre C. buxicola en même temps qu’elles mettent graduellement en place le programme complet de certification phytosanitaire (Clean Plants). Conformément à la politique de l’ACPP qui requiert la déclaration de statut (“apparemment exempt de la rouille du buis” est la phrase recommandée) la certification de la rouille du buis ne garantie

pas que les pépinières soient exemptes de la rouille du buis, mais plutôt qu’elles ont mis en place les meilleures pratiques d’assurance phytosanitaire et de gestion pour prévenir l’incidence de la maladie dans leurs exploitations. Dans le cadre de ce programme, les pépinières de la C.B. de l’ON et du QC auront accès à des programmes de formation et à de l’aide pour l’implantation. On peut obtenir de l’information auprès de Julia Ricotonne, au bureau de l’ACPP en faisant le 1-888-446-3499 local 8615 ou par courriel à: julia@cnla-acpp.ca. Bien qu’une décision finale n’a pas encore été prise, à cause de la propagation de la maladie à travers le Canada et les É.U.; il est peu probable que l’ACIA ou l’USDA décideront de réglementer C. buxicola en ce moment.

CNLA Newsbrief

May-June 2012

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Landscapers Corner continued from page 1 The teams of two represented Alberta, British Columbia, Nova Scotia, Quebec and Manitoba. The teams were greeted with a complicated but relevant design on Sunday during their orientation and had twelve hours over Monday & Tuesday to complete it to the best of their ability. Elements included a pergola, screen, counter top/Bar, patio and step with plant material to complete the projects. Safety remained a priority and all went well with no injuries. Although an ambitious project scope, it will better prepare the gold winner – Team Alberta for the World Skills Competition in Lepzig, Germany in July, 2013. Congratulations go out to all award competitors as they truly represent this industry’s future and will be part of the solution to our skilled labour gap in future. I was able to attend the awards ceremony today prior to departure. Wow! I echo Mike Holmes sentiment (who attended both the competition and the awards ceremony) that Canada has youth with skill and talent to be proud of! We have much to celebrate in the Landscape Horticulture Industry. Thank you to Skills Canada for providing this opportunity to our youth and our industry!

National Skills Competition Jack Vanden-Broek and Justin Schipper, both fourth-year Landscape Gardener Apprenticeship students, took home gold at this year’s Skills Canada Competition in Edmonton, AB. A team of judges and technical experts, drawn from the landscape industry across Canada, scrutinized every aspect of the construction process from start to finish. It proved to be a close competition with Québec coming second to take the Silver and Bronze going to Manitoba. Both Team British Columbia and Team Nova Scotia followed with solid completions. Landscape Alberta was pleased to have provided financial assistance to help support the winning team and offers their congratulations. Thanks to LA member Manderley Turf Products Inc. for their financial support and the other LA members who contributed project material and equipment.

Landscape Canada 2011 Information Survey With the 2010 Landscape Survey completed and up on the website, we are getting back on schedule for collecting your 2011 information.

The usual expectations of surveys, as indicated by those who do these as a profession, is that an average of 1% of those surveyed respond. For the Landscape sector with a membership of 1,800 members, this would be 180 which we were just shy of for the last survey. The link for the 2011 on-line survey is https://www.surveymonkey.com/s/ K3KKJF5 and with your help we are hoping

to break our record this year. The survey has been designed to be quick and easy to complete.

In order to provide you with solid bench marking of information that you can use for comparison purposes, we ask you to take about 20 minutes to complete the form. All information is of course completely confidential and the results are pooled together to provide the overall data.

Justin Schipper and Jack Vanden-Broek, winners at the 2012 Skills Canada Competition

The purpose of Skills Canada is to encourage Canada’s next generation in skilled trades and technology. It is the only national, Olympic-style, multi-trade and technology competition for young students and apprentices in the country. Every year, the event brings together over 500 young people from all regions of Canada.

Due to the time of year, we are happy to receive responses into the fall. Thanks in advance for the time you take to provide the data.

Several ideas have been submitted by you regarding the survey and some of these have been incorporated into this years.

CNLA Newsbrief

May-June 2012

Recruitment and Retention Manual Attracting people, especially students (the future workforce), and teaching them that there are positive, lucrative and rewarding careers awaiting them is important in this industry. Landscape Ontario, together with funding from the Ontario Government to develop an “Employment Ontario” manual for all employers, puts all of this together in one project. While this was developed in and for Ontario, all of the information applies across the country – check the “legal compliance section under “Selection” in your province.

sponsored by: It has been made available to all members courtesy of Landscape Ontario and it is available for viewing and/or downloading at Landscape Ontario at http://www. horttrades.com/lmp-main-page

description writing, interview questions and evaluation forms, reference checking – very important part of hiring – and letters of offer to future employees.

You will note that this manual is comprised of four sections: Policy and Procedures, Employee Handbooks, Recruitment and Selection, as well as Retention. The Recruitment section provides members with valuable information on questions you can/cannot ask on application forms as well as samples of job B:8.375” T:8.125” S:7”

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Bill Reid, un rosier pour le 21ième siècle

Le rosier Bill Reid est le troisième de la série Artistes Canadiens, précédé par les rosiers Emily Carr et Félix Leclerc. Un des artistes canadiens les plus renommés, l’artiste Haïda Bill Reid (1920-1988) était un joaillier hors pair spécialisé dans les travaux d’or et d’argent et plus tard il devint sculpteur. Plusieurs de ses oeuvres se retrouvent sur les billets canadiens de 20$.

The 2012 Ram Heavy Duty makes light work of any job. It offers 22,750 lb of towing,1 unsurpassed torque and the most legendary engine of them all: the 6.7 L Cummins Turbo Diesel. It’s part of what makes Ram “Canada’s longest-lasting pick-up.”2 And another reason why Ram Heavy Duty is the number one selling diesel pick-up in Canada.3

1.800.463.3600

Pour de plus amples informations visitez : www.canadianartistsroses.com

¹On select Ram models when properly equipped. Optional Max. Tow package required. See your dealer for full details. ²Based on longevity of entire Ram pickup lineup compared to competitive pickups. Based on R. L. Polk Canada, Inc. Canadian Vehicles In Operation data as of July 1, 2010, for model years 1987-2011 (Ram LD) and model years 1993-2011 (Ram HD). ³Based on 2011 calendar year-to-date registrations.

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En 2012, voici une nouvelle introduction issue du travail de sélection effectué au Canada par le Dr. Campbell Davidson et choisie par les spécialistes des rosiers de l’industrie canadienne : le rosier Bill Reid. Le rosier Bill Reid requiert très peu d’efforts pour obtenir une belle croissance et une floraison abondante qui dure toute la saison. Les fleurs de couleur jaune vif ne pâlit pas même sous le soleil ardent de l’été. Comme plusieurs rosiers mémorables, le rosier est odorant avec des notes d’agrumes et de vanille. Le rosier Bill Reid est rustique jusqu’en zone 3, est de forme arbustive et atteint une hauteur de 90 cm et une largeur de 70 cm.

CNLA Newsbrief

May-June 2012

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Industry events NORTH AMERICA

JOIN THE CLUB that everyone is talking about!

June 19: BCLNA Golf Tournament: Redwood Golf Course, Langley, BC www.bclna.com June 19-22: International Floriculture Expo: Miami Beach Convention Centre: Miami Beach, FL www.floriexpo.com

$5000 HOME

ENTERTAINMENT Prize Package

June 20: Grower Day - Greenhouse Canada: Best Western Brant Park Inn, Brantford, ON www.greenhousecanada.com June 22 - July 1: National Plastic Recycling Week: Garden Centres across Canada www.cnla-acpp.ca/plasticsrecyclingweek July 28: SNLA Softball Tournament www.snla.ca July 31-August 2: Turf Producers International Summer Convention: Asheville, NC www.turfgrasssod.org August 21-23: The Independent Garden Centre Show: Navy Pier, Chicago, IL www.igcshow.com September 19-20: CanWest Trade Show: Vancouver Convention Centre, Vancouver, BC www.canwesthortshow.com

Visit www.STIHLCLUB.ca for full contest details.

September 19: BCLNA Annual General Meeting and Banquet: Vancouver Convention Centre, Vancouver, BC September 26: National Tree Day www.nationaltreeday.ca www.cnla-acpp.ca/nationaltreeday

INTERNATIONAL April 5-October 7: Floriade 2012, World Horticultural Expo: Venlo, The Netherlands www.floriade.com August 26-31: IGCA Congress 2012: Germany www.igcacongress.ca

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www.cnla-acpp.ca/events

PLUS $100 Gift Cards to be won every month