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INFORMATION

TECHNOLOGY SERVICES

Information Technology Services (ITS) offers a wide range of services for students, including recommendations for computer purchases, support for Christopher Newport applications, and wireless/wired Internet access.

How can my student connect to the internet?

The university provides high-speed wired and wireless Internet access in each residence hall student room. The campus also has wireless Internet throughout campus academic and administrative buildings. Visitors can use the available guest wireless network. Once on campus, students must install the OnGuard client on their laptop or desktop computers in order to verify their computer meets the antivirus and security requirements to access the wireless network. More information about OnGuard will be provided at move-in. Game systems, streaming media devices, and smart TVs will not be able to connect to the university’s Wifi network and will only work if connected to the wired network.

Network-connected printers, digital assistants (Amazon Echo, Google Home), Internet of Things (IoT) devices (smart outlets, cameras), and personal wired/wireless routers are not allowed. Contact CNU IT at helpdesk@cnu.edu for further questions.

What online services does the university provide?

CNU offers a variety of online services through our intranet: • Google Workspace for Education: Gmail, Google

Calendar, Google Drive (document storage) and Google

Docs/Sheets/Slides (collaborative editing software) • CNU Live: A portal for registration, course schedules, grades, financial aid, and most other official CNU educational records

• CNU Scholar: A learning management system allowing you to interact with your instructors; uses of Scholar include assignment submission, tests and quizzes, an unofficial grade book, and several other tools

What software does the university provide?

Christopher Newport has licensed a wide variety of software for all active students. Some of these software packages have specific requirements, so contact ITS if you need help installing them.

• Microsoft Office 365: Students have access to download the latest version of Microsoft Office (Word,

Excel, PowerPoint, etc.) on up to five computers; they will have access to the full version of Office as long as they are a student at Christopher Newport • Wolfram Mathematica: a full-featured computer algebra system used in science and math courses • SPSS: statistical software used in a wide range of courses at the university; detailed instructions will be provided if and when students are required to use it

Is there cable television on campus?

The university has a digital cable system and requires a QAM tuner to receive digital channels. You can search online for the specific make and model of your TV or reference your TV owner’s manual to find what type of tuner is present in your TV. Contact ITS at helpdesk@cnu.edu for further questions.

Where and how does my student print?

Printing is available from anywhere on campus using a mobile app or a computer with the Print Anywhere software. Your student will receive instructions on how to install and use Print Anywhere when they arrive in the fall. Printing locations can be found in the Captains Card section of this guide.