HOSPITALS

Auburn Community Hospital

Address

17 Lansing St.

Auburn, NY 13021

General Information

315-255-7011

Website www.auburnhospital.org

President and CEO

Scott A. Berlucchi

Medical Director or equivalent

Michael G. Wilson, M.D.

Chief Nursing Officer

Tammy Sunderlin

Number of Employees: 1,200

Licensed Physicians

Number of Beds: 99

Inpatient Visits in 202: 7,000

Outpatient Visits in 2021: 12,000

Visits to Emergency Department in 2021: 25,000

Number of Surgeries in 2021: 7,000

• In November 2022 Auburn Community Hospital broke ground on its new $15 million Upstate Cancer Center Two years after opening a medical oncology and hematology center within its existing main building, Auburn Community Hospital broke ground to build a new 12,000-square-foot cancer treatment center The hospital is partnering with Rochester developer Park Grove Realty LLC and SUNY Upstate Medical University Hospital & Upstate Cancer Center in Syracuse on the project The center will be located at the corner of Lansing and North streets The major expansion allows the hospital to add radiation oncology services to its cancer treatment offerings, which it launched in early 2020 in partnership with Upstate cancer physicians

• Physician Daniel Alexander, one of the most respected and accomplished orthopedic surgeons in Upstate New York, was named chief administrative officer at ACH He joined Auburn Orthopedic Specialists in October 2022, bringing 20 years of experience performing more than 20,000 surgeries He is the founder of Finger Lakes Bone and Joint Center and Open MRI of the Finger Lakes His previous position was chairman of orthopedics for Rochester Regional Health eastern region since 2009

• Physician Patsy M Iannolo, chief of emergency medicine at Auburn Community Hospital, was recognized as the 2021 EMS Physician of Excellence by The Central New York Regional Emergency Management Services Council Iannolo was nominated by TLC Emergency Medical Services The criteria for this recognition include contributions to the EMS community as a physician This physician shows tremendous dedication, responsibility, professional behavior, special skill or insight in the pre-hospital environment

Clifton Springs Hospital

Address

2 Coulter Road

Clifton Springs, NY 14432

General Information

315-462-9561

Website www.rochesterregional.org/locations/hospitals/clifton-springs-hospital-clinic

President Dustin Riccio, MD

Medical Director or equivalent

Robert Cole, MD

Number of Employees: 500

Licensed Physicians

Number of Beds: 154

Inpatient Visits in 2021: 1,590

Outpatient Visits in 2021: 61,990

Visits to Emergency Department in 2021: 4,766

Number of Surgeries in 2021: 4,017

• Clifton Springs Hospital opened its new emergency department The new emergency department and Comprehensive Psychiatric Emergency Program at Clifton Spring Hospital & Clinic will directly address Ontario County’s need for greater access to emergency and behavioral health services It also sets into motion critical modernization that will give our outstanding hospital staff members more of what they need to deliver outstanding care

• In 2022 Clifton Springs Hospital obtained magnet designation through the American Nurses Credentialing Center

• The hospital obtained quality verification program designation through the American College of Surgeons

F.F. Thompson Hospital

Address

350 Parrish St. Canandaigua, NY 14424

General Information

585-396-6000

Website www.thompsonhealth.org

President & CEO

Michael F. Stapleton, Jr. Medical Director or equivalent

David E. Baum

Chief Nursing Officer and VP of Patient Care Services: Hazel Robertshaw

Chief Financial Officer and Senior VP of Finance: Mark Prunoske

Number of Employees: 1,890

Licensed Physicians

Number of Beds: 113

Inpatient Visits in 2021: 6,071

Outpatient Visits in 2021: 436,906

Visits to Emergency Department in 2021: 29,276

Number of Surgeries in 2021: 11,721

• At the end of 2022 Thompson Health Outpatient Rehabilitation Services was getting ready for a move from the hospital to a new 14,000-sq -ft space at 699 South Main St in Canandaigua

The location will include physical therapy, occupational therapy and athletic training as well as lymphedema, hand and aquatic therapies, with a therapy pool on site Supply chain issues with the heating and cooling unit have pushed the facility’s opening to 2023 . Rehabilitation Services’ Farmington and Victor locations will remain open

• Two of Thompson’s current practices are expected to combine into one new practice called Farmington Medical Group in 2023 Providers and staff at both Farmington Family Medicine, currently on Route 96, and the Farmington office of Thompson’s OB-GYN practice, now on Corporate Drive in Farmington, will join forces and make their new home in the

— Suzy,

Auburn Junction complex just off Route 332 The 10,000-square-foot space will house a total of 18 treatment rooms, an ultrasound suite, a family consultation room and a lactation room

• Work began in July 2022 on a more than $6 million project aimed at ensuring Thompson Hospital remains prepared for emergencies in the future A 3,000-square-foot, free-standing building is taking shape just behind the hospital’s loading dock . Once complete in 2023, it will house four generators to provide emergency backup power to the hospital, replacing an older system

• In August 2022, the hospital began hosting Internal Medicine residents and medical students from the University of Rochester Medical Center, with the residents and students rounding on a medical-surgical floor on a daily basis The residents each rotate at Thompson for two weeks during their first and third years of residency training and may elect to spend additional time at the hospital In addition to enhancing patient care at Thompson, the program is designed to give participants a more comprehensive educational experience by allowing them to directly experience a smaller, more regional hospital in addition to Strong Memorial and Highland hospitals in Rochester

• Thompson hired 13 new primary care providers during 2022, including family physicians, general internists, pediatricians and OB-GYN practitioners Many are accepting new patients

• The Interventional Radiology Department became among the first in the region to use the ClotTriever® System to treat deep vein thrombosis (DVT) and also among the first in the region to acquire the FlowTriever® device for the treatment of pulmonary embolisms Both mean patients do not need thrombolytic drugs and a subsequent ICU stay

• Thompson became part of a national program and launched a quarterly initiative to present The DAISY Award for Extraordinary Nurses Thompson nurses – at all locations within the health system – may be nominated for a DAISY by patients, families, or colleagues

• The hospital was named one of America’s Best Hospitals for Minimally Invasive Surgery by the Women’s Choice Award® This signifies that Thompson is in the top 6 percent of 4,728 hospitals reviewed and has some of the lowest rates of surgical infections and complications in the nation

• Thompson was named to Becker’s Hospital Review’s list of “Top 150 Places to Work in Healthcare” for the fifth time

• The F F Thompson Foundation raised $60,000 at its May 2022 Thompson Health Golf Classic for the Healthcare Education Fund, which helps entry-level Thompson associates advance their careers by providing stipends In August 2022, the Founda- tion’s annual gala raised an additional $185,000 for the cause

Finger Lakes Health

Geneva General Hospital

Address

196 North Street

Geneva, NY 14456

General Information

315-787-4000

Soldiers and Sailors Memorial Hospital of Yates County, Inc.

Address

418 North Main Street

Penn Yan, NY 14527

General Information

315-531-2000

Website www.flhealth.org

President and Chief Executive Officer

Jose Acevedo

Medical Director or equivalent

Jason Feinberg, MD

Chief Nursing Officer

Ardelle Bigos, Number of Employees Not provided

Licensed Physicians

Number of Beds: Not provided

Inpatient Visits in 2021:

Outpatient Visits in 2021: provided Visits to Emergency Department in 2021:

Number of Surgeries in 2021:

• Geneva General Hospital the summer 2022 announced it received the American Heart Association’s Gold Plus Get With The Guidelines – Stroke quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability

• Get With The Guidelines puts the expertise of the American Heart Association and American Stroke

Association to work for hospitals nationwide, helping ensure patient care is aligned with the latest evidence- and research-based guidelines Get With The Guidelines – Stroke is an in-hospital program for improving stroke care by promoting consistent adherence to these guidelines, which can minimize the long-term effects of a stroke and even prevent death

• “Geneva General Hospital is committed to improving patient care by adhering to the latest treatment guidelines,” said Ardelle Bigos, chief nursing officer “Get With The Guidelines makes it easier for our teams to put proven knowledge and guidelines to work on a daily basis, which studies show can help patients recover better The end goal is to ensure more people in our region can experience longer, healthier lives . ”

• Geneva General Hospital also received the American Heart Association’s Target: Stroke Honor Roll award To qualify for this recognition, hospitals must meet specific criteria that reduces the time between an eligible patient’s arrival at the hospital and treatment with the clot-buster alteplase

• Geneva General Hospital also received the American Heart Association’s Target: Type 2 Diabetes Honor Roll award Target: Type 2 Diabetes aims to ensure patients with Type 2 diabetes, who might be at higher risk for complications, receive the most up-to-date, evidence-based care when hospitalized due to stroke

Geneva General Hospital received American Heart Association’s Mission: Lifeline STEMI Referring Center Silver recognition for its commitment to ensuring science-based treatment for all people experiencing a specific type of heart attack known as an ST elevation myocardial infarction (STEMI), known to be more severe and dangerous than other types of heart attacks .

• Geneva General Hospital’s Women’s Health Services in 2022 was awarded a three-year term of accreditation in stereotactic breast biopsy as the result of a recent review by the American College of Radiology (ACR)

A breast biopsy is performed to remove cells — either surgically or through a less invasive procedure involving a hollow needle — from an area in the breast suspected to be cancerous These cells are examined under a microscope to determine a diagnosis In stereotactic breast biopsy, a special mammography machine helps guide the radiologist’s instruments to the site of an abnormal growth

The ACR gold seal of accreditation represents the highest level of image quality and patient safety It is awarded only to facilities meeting ACR practice parameters and technical standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field

Geneva General Hospital’s Women’s Health Services also recently underwent an FDA Mammography Quality Standards Act (MQSA) inspection with excellent results for quality standards for mammography

Highland Hospital

Address

1000 South Ave. Rochester, NY 14620

General Information

585-473-2200

Website www.urmc.rochester.edu/highland.aspx

President and Chief Executive Officer

Steven Goldstein

Medical Director or equivalent

Michael Apostolakos, MD

OTHER POSITIONS

Chief Nursing Officer: Melissa Derleth

Chief Financial Officer: Carrie Fuller-Spencer

Number of Employees: 3,045

Licensed Physicians

Number of Beds: 261

Inpatient Visits in 2021: 16,467

Outpatient Visits in 2021: Not provided

Visits to Emergency Department in 2021: 40,343

Number of Surgeries in 2021: 13,941

• Highland Hospital at the end of 2022 was in the process of building its Tower Project, a modernization effort that will enable to hospital to provide private rooms for more patients . The COVID-19 global pandemic helped to highlight that private rooms are critical for patient care They provide many benefits, including a reduced risk of infections, more space for patient needs and the positive therapeutic impact of more privacy and less noise during recovery Private rooms are becoming a standard of care for hospitals nationwide This tower will add to the existing hospital campus without the hospital expanding its footprint The project will add four levels plus a mechanical penthouse to the hospital’s southeast wing – three of the floors will house a total of 58 patient rooms and one floor will house other clinical programs There will also be a small seven-story infill between the existing three-story building and the existing south wing

• New Chief of Surgery — Physician Roan J Glocker was appointed chief of surgery at Highland Hospital A native of the Rochester area and McQuaid graduate, Glocker s associate professor of surgery at the University of Rochester . He received his B S in cell and molecular biology from Tulane University, a Master of Public Health from Dartmouth College and his medical degree from SUNY Upstate in Syracuse . Following his residency in general surgery at the University of Rochester Medical Center, he completed a fellowship in vascular surgery and endovascular therapy at the University of Alabama in Birmingham

• Highland Among “150 Top Places to Work in Healthcare” — Highland Hospital made the list of “150 Top Places to Work in Healthcare” released by Becker’s Hospital Review in 2022 The list highlights hospitals, health systems and healthcare companies that promote diversity within the workforce, employee engagement, and professional growth

According to Becker’s Healthcare, “The organizations featured on this list offer benefits and opportunities for employees to build successful careers above and beyond the average healthcare provider or company; they encourage professional development and promote leadership from within Many honorees on the list offer substantial wellness and personal benefits to ensure employees strike a positive work/ life balance ”

Becker’s specifically noted that Highland Hospital fosters “an environment of respect and integrity for staff, patients, and their families ” It also pointed to employee benefits, such as the home ownership incentive program in designated neighborhoods and programs that promote career growth and leadership development

Newark-Wayne Community Hospital

Address

120 Driving Park Ave.

Newark, NY 14513

General Information

315-332-2022

Website www.rochesterregional.org/locations/hospitals/newark-wayne-community-hospital

President

Dustin Riccio, MD

Medical Director or equivalent

Robert Cole, MD

Number of Employees: 610

Licensed Physicians

Number of Bed: 120

Inpatient Visits in 2021: 5,215

Outpatient Visits in 2021: 52,122

Visits to Emergency Department in 2021: 16,564

Number of Surgeries in 2021: 3.359

• Newark-Wayne Community Hospital was recognized by U S News & World Report as high-performing in several procedures and conditions A variety of measures, such as complication rates, patient experience, level of nursing care, and survival rates were evaluated based on data from the Centers for Medicare & Medicaid Services, the American Hospital Association, professional organizations, and medical specialists

Newark-Wayne Community Hospital in Newark was recognized as high-performing in three procedures and conditions: COPD, heart failure and pneumonia

U S News & World Report analyzed more than 5,000 hospitals across 15 specialties and 20 procedures and conditions We are delighted to be able to offer these extraordinary to our communities in the Finger Lakes and Western New York

• Newark-Wayne Community Hospital obtained Magnet Designation, which recognizes excellence in nursing services through the American Nurses Credentialing Center The staff also achieved the Quality Verification Program Designation through the American College of Surgeons — another accomplishment that reflects the dedication and diligence of those working at Newark-Wayne Community Hospital

Rochester General Hospital

Address 1425 Portland Ave.

Rochester, NY 14621

General Information

585-922-4000

Website www.rochesterregional.org

Interim President

Jennifer Erslinger

Medical Director or equivalent

Rob Mayo, MD

Chief Nursing Officer

Kristin Opett

Chief Financial Officer

Thomas Crilly

Number of Employees: 4,160

Licensed Physicians

Number of Beds: 528

Inpatient Visits in 2021: 29,229

Outpatient Visits in 2021: 1.750,869

Visits to Emergency Department in 2021: 66,962

Number of Surgeries in 2021: 18,739

• Rochester General Hospital was selected as the No 1 hospital in Rochester and No 13 hospital in New York state by U S News & World Report’s 2022-2023 “Best Hospitals Honor Roll”, as well as high performing—the highest rating—in four specialties and 12 procedures and conditions

Rochester General ranked as high-performing, the highest possible rating, in four specialties: gastroenterology and GI surgery; geriatrics; orthopedics; and pulmonology and lung surgery . It was also rated as high-performing in the following procedures and conditions: colon cancer surgery, COPD, diabetes, heart attack, heart failure, kidney failure, knee replacement, lung cancer surgery, pneumonia, stroke, Transcatheter aortic valve replacement (TAVR) and uterine cancer surgery

“To achieve national recognition like this for bestin-class excellence during “normal” times is quite a feat,” said Richard Davis, Ph D , CEO, Rochester Regional Health . “To achieve it during the worst global health pandemic of our lifetime is beyond extraordinary, and such a testament to our incredible RRH physicians, nurses, and support teams ”

• New Labor & Delivery Unit — After nearly a decade of work to bring it to fruition, the Twig Birthing Center opened in August 2022 at Rochester General Hospital Featuring 20 new patient rooms and two on-unit operating rooms, the new space combines triage rooms for providers to assess women and their medical needs when they initially arrive with separate rooms to care for women in active labor and delivery Three pre-operative and post-operative recovery rooms are available for women and their babies, as well Each room is equipped with a shower or combination bathtub and shower designed with the comfort of delivering mothers in mind Advanced telemetry equipment is also on hand in each room to better monitor women with more complex medical needs Multiple nursing stations and provider stations are set up to allow for ease of access to patients throughout the unit, as well

• Rochester General Hospital was named a recipient of Healthgrades ‘America’s 50 Best Hospitals’ Award for the fourth straight year (2019-2022) The institution was also named a five-star recipient for treatment of heart attack and heart failure in cardiac care; cranial neurosurgery and treatment of stroke in neurosciences; treatment of pneumonia in neurosciences; upper gastrointestinal surgeries, colorectal surgeries, GI bleed, and bowel obstruction for gastrointestinal; and treatment of sepsis and respiratory failure for critical care

“The staff at Rochester General Hospital are highly skilled and deeply committed to serving this community,” said physician Kevin Casey, president at Rochester General Hospital . “We applaud their efforts to provide the best possible care to every individual who comes through our doors The recognition they are receiving is well earned ”

Healthgrades independently analyzes approximately 4,500 short-term acute care hospitals in the United States using three years of Medicare patient data from 2018-2020 This data excludes all COVID-19 patients for 2020 Ratings are determined using a risk-adjusted statistical model based on each hospital’s actual performance .

• Rochester General Hospital in 2022 announced its DNV Orthopedic Center of Excellence Designation This three-year designation follows the work and continued excellence in care based on guidelines, recommendations and evidence-based professionally recognized standards of practice acknowledged by leading professional organizations and agencies

Strong Memorial Hospital

Address

601 Elmwood Ave.

Rochester, NY 14642

General Information

585-275-2100

Website www.urmc.rochester.edu/strong-memorial. aspx

Chief Executive Officer

Steven Goldstein

Medical Director or equivalent

Michael Apostolakos, MD

Number of Employees: 11,392

Licensed Physicians

Number of Beds: 886

Inpatient Visits in 2021: 40,782

Outpatient Visits in 2021: 1,253,863

Visits to Emergency Department in 2021:122,653

Number of Surgeries in 2021: 38,673

Strong expansion project reached another approval milestone — The state Department of Health’s Public Health and Health Planning Council (PHHPC) in September

2022 offered its support for the Strong expansion project, Strong Memorial Hospital’s most comprehensive modernization in nearly 50 years The project also received a positive recommendation from the independent Community Technology Assessment Advisory Board (CTAAB) Based on these decisions, the state Department of Health has issued contingent approval of a certificate of need for the project and is expected to grant final certificate of need approval in early 2023 The Strong expansion project will add more than 200 examination/treatment and patient observation stations in phases to the Strong emergency department and Comprehensive Psychiatric Emergency Program (CPEP), increasing in size from 46,000 to 175,000 square feet Plans also include a new nine-story inpatient bed tower scheduled for completion in 2027, which will add additional emergency department space and floors for future operating rooms and treatment services, along with more than 100 private inpatient rooms

The Unity Hospital of Rochester

Address

1555 Long Pond Road

Rochester, NY 14626

General Information

585-723-7000

Website www.rochesterregional.org/locations/hospitals/unity-hospital

President Douglas R Stewart, MD

Medical Director or equivalent

Number of Employees: 2,145

Licensed Physicians

Number of Beds: 73

Inpatient Visits in 2021: 17,640

Outpatient Visits in 2021: 570,871

Visits to Emergency Department in 2021: 30,202

Birthing Center | Cardiology | Critical Care

Emergency & Urgent Care | Imaging | Orthopaedics

Primary Care | Pulmonology | Rehabilitation & Sports Medicine

Senior Living & Support Services | Specialty Care

Surgical Services | Women’s Health

Nationally recognized for the highest level of care LOOKING

Number of Surgeries in 2021: 10,791

• In 2022 Unity Hospital was recognized by U S News & World Report as high-performing in several procedures and conditions: COPD, diabetes, heart failure and stroke . A variety of measures, such as complication rates, patient experience, level of nursing care, and survival rates were evaluated based on data from the Centers for Medicare & Medicaid Services, the American Hospital Association, professional organizations, and medical specialists

• Unity Hospital was recognized as the No 1 hospital in New York for joint replacement in 2022, placing it among the top 5% in the nation for joint replacement The distinction was measured by Healthgrades — the leading resource that connects consumers, physicians and health systems

• Unity Hospital earned magnet designation, which recognizes excellence in nursing services through the American Nurses Credentialing Center

• The hospital also received 10 Beacon awards

A Beacon award signifies a positive and supportive work environment with greater collaboration between colleagues and leaders, higher morale and lower turnover

United Memorial Medical Center Bank Street Campus

Address

16 Bank St. Batavia, NY 14020

General Information

585-343-6030

Website www.rochesterregional.org/locations/hospitals/united-memorial-medical-center

President

Dan Ireland, RN

Medical Director or equivalent

Tara Gellasch, MD

Number of Employees: 580

Number of Beds: 111

Inpatient Visits in 2021: 4,300

Outpatient Visits in 2021: 132,462

Visits to Emergency Department in 2021: 15,794

Number of Surgeries in 2021: 3,072

• Rochester Regional Health’s United Memorial Medical Center and GLOW YMCA in the summer of 2022 broke ground on a $33 5 million Healthy Living Campus in downtown Batavia The new 78,000 square-foot, ultramodern facility will offer comprehensive medical and wellness services for residents and support the health of local businesses

The Healthy Living Campus will feature 22 exam rooms and two medical procedure rooms There will also be a drop-in child care center where families can safely leave their children while at medical appointments

The new campus, which will replace the current GLOW YMCA, will also have a new indoor pool; group exercise studios; an adventure room play area for children; an innovative intergenerational room, where seniors, teens and families can use the space for different activities every day; and more

“This is not the clinic of the past,” said Dan Ireland, UMMC president “The Healthy Living Campus is the future of health care, where medical and wellness programs are integrated under one roof It’s made possible through our community partnerships, and it’s helping patients get all the care they need and deserve in one place Today is not a celebration of a new building or clinic, it’s the celebration of a community coming together to reimage health and wellness of the future and transform our downtown ”

• United Memorial Medical received the following:

– DNV Accredited Primary Stroke Center – June 2022;

– DNV Accredited Hip and Knee Joint Replacement Center – October 2022;

• A new radiology center with new MRI and space for future digital X-ray unit opened in September 2022

• The hospital expected to receive a magnet accreditation in January 2023

• In June 2023 Batavia Medical Campus is expected to open a 115,000-sq -ft medical office complex along I-90 and Route 98 in the town of Batavia The project will cost $44 5 million

Clifton Springs and Clinic, Clifton Springs

Soldiers and Sailors Memorial Hospita l, Penn Yan

Newark-Wayne Community Hospital

Nicholas H. Noyes Memorial Hospital, Dannsville

F.F. Thompson Hospital, Canandaigua

Geneva

Source: New York State Department of Health — Hospital

EMERGENCY ROOM: MEDIAN TIME FROM ARRIVAL TO DEPARTURE FOR DISCHARGED PATIENTS (in minutes) PATIENT

Soldiers and Sailors Memorial Hospita l, Penn Yan

Clifton Springs Hospital and Clinic, Clifton Springs

Nicholas H. Noyes Memorial Hospital, Dannsville Newark-Wayne Community Hospital, Newark Strong Memorial Hospital, Rochester

F.F. Thompson Hospital, Canandaigua

Source: New York State Department of Health — Hospital Profiles

ROCHESTER LARGEST HOSPITALS - NO. OF EMPLOYEES

In Good Health has striven to make this guide as accurate as possible, but some of the organizations listed here did not respond to our efforts to contact them. For that reason, readers should call before heading to organizations’ locations. — The Editor