IBM CODE: 000-652 Exam Name: IBM SmartCloud Control Desk V7.5 Fundamentals
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Question: 1 By default, what are three of the required fields in a bulletin board message? (Choose three.) A. Subject B. Message C. Message ID D. Organization E. Person Group F. Expiration Date
Answer: A, C, F
Question: 2 What are two virtual machine images that must be deployed to implement the IBM SmartCloud Control Desk VM Image solution? (Choose two.) A. IBM DB2 virtual machine B. IBM Tivoli Directory Server virtual machine C. Administrative Workstation virtual machine D. IBM Tivoli Integration Composer virtual machine E. IBM WebSphere Application Server virtual machine
Answer: A, E
Question: 3 Updating asset information in a controlled manner is part of the IT Asset Management process. Which two related processes provide information on required updates to assets? (Choose two.) A. Incident Management B. Release Management C. Security Management D. Service Level Management E. Service Request Management
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Answer: A, B
Question: 4 Most loggers are inactive by default and set to which mode level? A. WARN B. DEBUG C. ERROR D. DEFAULT
Answer: C
Question: 5 Which statement best describes the Service Request Management functionality in IBM SmartCloud Control Desk V7.5? A. A tool that provides end-to-end IT and Enterprise asset lifecycle management on a single integrated platform. B. A tool that enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes. C. A tool that helps customers manage, audit, and coordinate change and configuration management processes using user interlaces and workflows that facilitate cross-silo cooperation. D. A tool that provides a comprehensive and modular approach to integrated service desk and service catalog management enabling IT personnel to improve the efficiency of service delivery and to drive down operating costs.
Answer: D
Question: 6 Which format is used to import and export workflow processes in IBM SmartCloud Control Desk V7.5?
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A. XSL B. Java C. XML D. VBS
Answer: C
Question: 7 An end user is presented with fields to gather specific or additional data when creating a service request from the Self Service Center. Where are these fields presented to the service desk agent when working the ticket? A. Activities tab B. Specification tab C. Solutions Details tab D. Service Request tab in the Details section
Answer: B
Question: 8 Which statement is true regarding Work Type settings? A. Start and Complete Status are mandatory fields to create a work type. B. Work types can be defined Work Order, Change, Release, and Process Request record types. C. In order for Work Type settings to be available a restart of the MXServer application server is required. D. To access Work Type settings go to Administration> Organizations, find the desired Organization then Select Action> Labor Options > Work Type.
Answer: C
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IBM CODE: 000-652 Exam Name: IBM SmartCloud Control Desk V7.5 Fundamentals
Click the link below to buy full version as Low as $39
http://www.testsexpert.com/000-652.html Microsoft
Cisco
IBM
HP
Other
MCTS 70-336 70-337
CCNA 640-911 642-998 642-997 642-902
IBM Lotus
00M-244 000-M60
AIS
MBS 70-332
CCNP 642-832 642-813 642-825 642-845
LOT-442 000-M44
MCAS 77-602
CCSP 642-627 642-637 642-647 642-545
000-444 000-910
MCSE 70-281 70-282
CCIE 350-001 350-018 350-029 350-060
COG-105 COG-185
MCSA 2003 70-620
DATA CENTER 642-972 642-973 642-974 642-975
000-005 000-032
70-323 9L0-063 9L0-010 9L0-517 HP2-E53 70-321 650-179 E20-533 00M-646 MB2-876 646-206 9L0-412 MB6-884 220-701 650-196 3305 MB6-871 HP2-Z22 9L0-518 9A0-146 HP2-H23 000-184 1Z0-527 HP2-B91 000-781 M70-201 N10-004 7004 HP3-X11 312-50v8
70-462
98-361
MB3-861
77-601 77-604 70-284
70-461 70-680
70-463
MB3-862
77-605 70-285
70-291
Microsoft
5
IBM
LOT-403 000-M62
IBM Mastery
000-M43 000-M45
HP0-311
HP0-M28
HP0-A25
HP0-M30
APC
HP2-K10 HP2-B93
HP0-M98 HP0-H22
Solutions Expert
MASE HP0-J33 HP0-M48 HP0-M49 HP0-M50
IBM Cognos
ASE
000-640 000-913 COG-180 COG-200
IBM Specialist
000-015 000-042
HP0-066 HP0-781
HP0-082 HP0-782
CSE
HP0-090 HP0-277
HP0-276 HP0-760
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