Cisco CODE: 642-165 Exam Name: Unified Communications Contact Center Express Implementation
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Question: 1 What can help expose problems with script logic or validity by simulating the execution of a script? A. Alarm and Trace Configuration B. debug session C. script validation D. script refresh
Answer: B
Question: 2 What is the maximum number of agents supported on a Cisco Unified Communications Manager Express deployment? A. 10 agents B. 50 agents C. 100 agents D. 300 agents
Answer: B
Question: 3 Which configuration enables a Cisco Unified Contact Center Express server to fail over to a secondary Cisco Unified Communications Manager server when the primary server fails? A. No special configuration is needed. B. Configure LDAP with a secondary profile. C. Configure a second Cisco Unified Communications Manager telephony user with an alternate range of CTI ports. D. Configure the telephony provider with a primary and secondary Cisco Unified Communications Manager IP address.
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Answer: D
Question: 4 Presence integration is a Cisco Unified CCX feature available in which of these packages? A. Premium, Enhanced, and Standard B. Premium only C. Premium with high availability only D. Premium and Enhanced
Answer: A
Question: 5 Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration? (Choose two.) A. Assign a contact list to a CSQ. B. Assign a contact list to a workflow group. C. Assign an SME to a contact list. D. Assign a contact list to a skill. E. Assign an SME to a CSQ.
Answer: B, C
Question: 6 Agent Email is a Cisco Unified CCX feature available in which of these packages? A. Premium, Enhanced, and Standard B. Premium only C. Premium and Standard D. Premium and Enhanced
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Answer: B
Question: 7 If you have not configured the database subsystem, what is the status of the database subsystem on the Control Center page of AppAdmin? A. partial service B. out of service C. shutdown D. not configured
Answer: D
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Cisco CODE: 642-165 Exam Name: Unified Communications Contact Center Express Implementation
Click the link below to buy full version as Low as $39
http://www.testsexpert.com/642-165.html Microsoft
Cisco
IBM
HP
Other
MCTS 70-336 70-337
CCNA 640-911 642-998 642-997 642-902
IBM Lotus
00M-244 000-M60
AIS
MBS 70-332
CCNP 642-832 642-813 642-825 642-845
LOT-442 000-M44
MCAS 77-602
CCSP 642-627 642-637 642-647 642-545
000-444 000-910
MCSE 70-281 70-282
CCIE 350-001 350-018 350-029 350-060
COG-105 COG-185
MCSA 2003 70-620
DATA CENTER 642-972 642-973 642-974 642-975
000-005 000-032
70-323 9L0-063 9L0-010 9L0-517 HP2-E53 70-321 650-179 E20-533 00M-646 MB2-876 646-206 9L0-412 MB6-884 220-701 650-196 3305 MB6-871 HP2-Z22 9L0-518 9A0-146 HP2-H23 000-184 1Z0-527 HP2-B91 000-781 M70-201 N10-004 7004 HP3-X11 312-50v8
70-462
98-361
MB3-861
77-601 77-604 70-284
70-461 70-680
70-463
MB3-862
77-605 70-285
70-291
Microsoft
5
IBM
LOT-403 000-M62
IBM Mastery
000-M43 000-M45
HP0-311
HP0-M28
HP0-A25
HP0-M30
APC
HP2-K10 HP2-B93
HP0-M98 HP0-H22
Solutions Expert
MASE HP0-J33 HP0-M48 HP0-M49 HP0-M50
IBM Cognos
ASE
000-640 000-913 COG-180 COG-200
IBM Specialist
000-015 000-042
HP0-066 HP0-781
HP0-082 HP0-782
CSE
HP0-090 HP0-277
HP0-276 HP0-760
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