Safety Resources

CMU Alert cmu.edu/alert 412-268-2323 CMU-Alert is our emergency notification system that sends voice and text messages in the event of an emergency. Instructions on how parents and family members can enroll in the CMU Alert system are available on the alert website.

Rave Guardian App cmu.edu/erm/guardian.html The Rave Guardian App is a customized CMU safety app that includes safety timers and virtual buddy systems, helpful links to university resources and emergency communication to CMU Police. Download the app from the App Store or Google Play.

Shuttles and Escort Service cmu.edu/parking/shuttle Shuttle service for students, faculty and staff operates on fixed routes in the campus area. Overnight escorts are available to give students a ride from campus pick up locations to their off-campus residences in nearby neighborhoods including Squirrel Hill, Shadyside and Oakland.

University Police cmu.edu/police 412-268-2323 The Carnegie Mellon University Police Department (CMUPD) works to enhance and promote safety at the university through collaboration, proactive problemsolving, open communication and the delivery of professional and dependable police and security services. Police and security officers patrol campus throughout the day and night. University Police can be reached through more than 50 emergency phones on campus, the Rave Guardian App and by phone call.

Office of Title IX Initiatives cmu.edu/title-ix 412-268-7125 The Office of Title IX Initiatives is dedicated to promoting gender equity at Carnegie Mellon University, which includes coordinating the university’s efforts to prevent and effectively respond to all forms of gender discrimination, including gender identity discrimination and sexual misconduct like sexual assault, sexual harassment, dating and domestic violence, and stalking.

Emergency Communications with Families

Carnegie Mellon University maintains a robust emergency response system to communicate with students in the case of a campus emergency. There are also ways for parents and family members to stay informed about and receive emergency communications.

CMU-Alert Website All CMU-Alert notifications are regularly updated on the CMU-Alert website. This website is the most comprehensive safety resource available for families and includes current information on the coronavirus pandemic.

CMU-Alert Emergency Notification System The CMU-Alert emergency notification system sends voice, text messages and emails in the event of an emergency. Instructions on how parents and family members can enroll in the CMU-Alert emergency notification system are available on the alert website.

Social Media CMU-Alert notifications are posted to Carnegie Mellon’s main Facebook and Twitter accounts for parents and families, alumni and the general community to access.

Additional Emergency Communications with Students

All students are automatically registered for CMU-Alert based on the contact information in our student portal, Student Information Online (SIO). In addition to the methods available to parents and family members, students have additional emergency communications that are shared directly with them.

Crime and Safety Alerts CMU Crime and Safety Alerts keep the campus community safe by notifying community members of the date, time, location and description of incidents that occur on or near campus that could directly impact members of the campus community. Alerts also share safety and prevention tips. Crime and safety alerts are not sent directly to parents and family members but are available to the public on the CMU Police website. Emergency Help Stations More than 50 emergency help stations are located throughout campus. In the event of an on-campus emergency, the help stations will emit alert tones, offer verbal instructions and provide a way to communicate with University Police.

Sign up for CMU-Alerts and learn more: cmu.edu/alert | cmu.edu/police | cmu.edu/health-safety

Visitor Resources

David and Susan Coulter Welcome Center cmu.edu/visit/welcome-center.html 412-268-2082 When campus is open for in-person operations, the Carnegie Mellon University Coulter Welcome Center is a unique destination point for campus visitors, drawing people in to see firsthand how Carnegie Mellon’s expertise, ambition and world-leading technologies across business, the sciences, the humanities and the arts all benefit humankind.

Maps, Parking and Transportation cmu.edu/visit/maps-parkingtransportation.html 412-268-2052 Parking and Transportation Services provide parking and transportation resources to the Carnegie Mellon community. Visitor parking is available for an hourly fee at the East Campus Garage, Dithridge Street Garage, Gates Garage and the Robert Mehrabian Collaborative Innovation Center (CIC) Garage. The East Campus Garage is free for visitor parking weekdays after 5 p.m. and Saturdays and Sundays. Port Authority and Campus Transportation cmu.edu/idplus/services/ transportation.html 412-268-8186 Carnegie Mellon students have access to Allegheny County’s Port Authority Transit (PAT) system. Students enrolled on campus may use their ID card to gain access to the PAT bus system for unlimited rides. The 28X bus route connects the CMU campus with the Pittsburgh International Airport. More information about PAT, including schedules, routes and how to purchase a guest ConnectCard, can be found on the Port Authority website.

Travel and Hotels cmu.edu/parents/events/travel-andhotels.html 412-268-2142 The Office of Parent and Family Engagement compiles a partial list of area hotels to help families plan their travel to Pittsburgh. Maps, parking information, visa information for international visitors and things to do in Pittsburgh are also included on this website.

Ethic of Engagement for Family Members and Student Privacy

cmu.edu/hub/privacy cmu.edu/health-services/about-us As your student makes the transition to college, your role as a parent or family member is also transitioning. An important outcome of the undergraduate experience is for our students to develop the life skills necessary to successfully navigate their personal affairs and develop independence as young adults. Alongside our value for student autonomy and agency, we also know that parents and family members play an important and supportive role in their student’s life. Family members are key partners in our students’ success. To that end, we provide parents and family members with information about university resources.

In times when a family member wants to share a concern or consult with the university, we welcome your contact so that we can be a sounding board on the particular circumstances facing your student. In turn, should we have an elevated concern about your student’s welfare, we will partner with them to reach out to you so we can work together. In cases when a student is exhibiting signs that they will not appropriately direct such engagement, and we are concerned about their safety and well-being, Student Affairs leadership will review the situation to determine next steps, which often includes outreach to family.

For non-emergency, routine requests for information, it is important to note that federal privacy law often restricts parent and family access to student educational and health records. The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records and student medical treatment records. FERPA restricts parent and family member access to student educational and medical records unless they have direct written consent from the student.

Many parents and family members find the FERPA restrictions to be a significant change from the K–12 U.S. educational environment. Should a student wish to provide access to release their educational and/or health records to a parent or family member, consent forms are available on The HUB website. Additional information about health records privacy can be found on the University Health Services website.

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Carnegie Mellon University does not discriminate in admission, employment or administration of its programs or activities on the basis of race, color, national origin, sex, handicap or disability, age, sexual orientation, gender identity, religion, creed, ancestry, belief, veteran status or genetic information. Furthermore, Carnegie Mellon University does not discriminate and is required not to discriminate in violation of federal, state or local laws or executive orders. Inquiries concerning the application of and compliance with this statement should be directed to the university ombudsman, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, telephone 412-268-1018.