Answered
Your Top Questions
We know that this is a time of transition for everyone in your family. We have come up with a list of answers to frequently asked questions to help alleviate stress and to help you and your student be successful during this time.
Q:
Why can’t I attend my student’s advising appointment during CUSTOMS?
A:
In 1974, the Family Educational Rights and Privacy Act (FERPA) was passed as United States law. FERPA passed the right to privacy onto students when they reach the age of 18, or attend an institution beyond the high school level. Under FERPA, you are not permitted to attend your student’s advising appointment during CUSTOMS. This is a great opportunity for your student to practice advocating for themselves and it gives them a space to begin building a relationship with their academic advisor. We know being involved in your student’s academic career is important to you. Though you’re unable to attend the advising appointment, you will be able to speak with your student about their schedule once they’ve met with their advisor and scheduled their classes. If you believe a change needs to be made to your student’s schedule, the change can be done online through PipelineMT with the permission of your student’s academic advisor.
20
Q: A:
When can I access my student’s bill for the fall semester?
Fall 2020 registration bills will be available online through your student’s PipelineMT account in July. Bills will not be mailed. For a complete list of important Financial Aid dates and deadlines, please visit mtsu.edu/tuition/dates.php.
Q: A:
How do I pay my student’s bill?
Your student will need to grant you permission to access and pay their bill online through Authorized User Account Information in their PipelineMT account. Once your student authorizes you, you will receive an email with a password and a URL to sign on and set up a personal password. Authorized users can also log in at the Parent/Guardian payment link listed under Quick Links on the mtsu.edu website.
www.collegiateparent.com/school/middle-tennessee-state-university
