Important Resources

19 | Academic Resources 20 | Health and Well-Being Resources 22 | University Resources 24 | Financial Resources 25 | Safety Resources

Academic Resources

Student Academic Success Center

cmu.edu/student-success 412-268-6823 The Student Academic Success Center provides both course-aligned academic support and skill- and competencydevelopment opportunities for all students at no cost. Programs include tutoring, supplemental instruction, support for online learning, communication workshops, language support for nonnative English speakers, academic coaching for study skills and time management, and much more. The Student Academic Success Center offers both individual and group formats to accommodate diverse learning styles and skill levels.

Office of Disability Resources

cmu.edu/disability-resources 412-268-5940 The Office of Disability Resources provides responsive, reasonable accommodations to help students accomplish their best work. The office provides physical, digital and programmatic access to all events and information within the Carnegie Mellon community for both students and visitors. New students should contact Disability Resources during the summer to request accommodations for their fall semester courses or with on-campus housing. Undergraduate Research Office

cmu.edu/uro 412-268-5702 The Undergraduate Research Office supports student research in every field of study through advising, workshops, individual meetings and mentorship. The office offers grants to cover research expenses, fellowships for full-time summer research projects, and scholarships to support students who present their research at academic conferences.

University Stores

bookstore.web.cmu.edu/Home 412-268-1032 The University Stores provide several unique services to the Carnegie Mellon community. Visit the University Stores to purchase CMU gear, textbooks, art supplies, and school and office supplies.

Health and Well-Being Resources

Carnegie Mellon Athletics

athletics.cmu.edu 412-268-1236 Carnegie Mellon Athletics offers students the opportunity to participate in athletics on a number of levels from competitive Division III varsity teams to recreational intramural sports programs. Additionally, students have free access to in-person and remote fitness offerings, including personal training and group exercise classes.

Counseling and Psychological Services

cmu.edu/counseling 412-268-2922 Counseling and Psychological Services (CaPS) provides a safe, confidential environment for students to talk about personal and academic concerns. CaPS also provides group therapy and outreach programs as well as consultation services for faculty, staff and family members who are concerned about a student or have questions.

University Health Services

cmu.edu/health-services 412-268-2157 University Health Services (UHS) supports a campus culture of health and wellbeing and provides an open climate of care for all. UHS offers primary medical care, health promotion and insurance services. UHS is accredited by the Accreditation Association for Ambulatory Health Care and is also an institutional member of the American College Health Association. After-hours advice is available through TeamHealth and emergency care is available at local urgent care facilities and emergency rooms. Immunization Requirements

cmu.is/health 412-268-2157 All incoming students who reside on campus must complete online immunization and tuberculosis (TB) screening forms, as well as upload immunization records with dates from their healthcare providers to HealthConnect after receiving their Andrew ID.

Additionally, consistent with scientific evidence on the importance of vaccine adoption to control the spread of the virus, to the extent permissible by law, Carnegie Mellon University will require all enrolled students to be vaccinated for COVID-19, effective for the fall 2021 semester. This policy will apply to all undergraduate and graduate students. More information about vaccine requirements and exemptions is available on the University Health Services website.

Health Insurance

cmu.edu/health-services/student-insurance 412-268-2157 Carnegie Mellon University is committed to the health and well-being of all students and requires students located in the United States to be enrolled in a health insurance plan that meets or exceeds university requirements. Undergraduate students can enroll in Carnegie Mellon’s Student Health Insurance Plan (SHIP), which offers access to high-quality coverage and care. Carnegie Mellon also offers optional vision and dental insurance plans.

Health Care Power of Attorney

cmu.edu/health-services/images/pdfs/ power-of-attorney-and-confidentiality.pdf 412-268-2157 A Health Care Power of Attorney, also known as an Advance Health Care Directive, is a document that designates someone to make health care decisions on their behalf if they become incapacitated. Student visits to University Health Services (UHS) are confidential unless the student gives permission to share their health record or the student is too ill/injured to speak for themselves. A Power of Attorney is not needed for any student in peril. The student’s emergency contact(s) will be notified if UHS learns of any student who is unable to communicate with next of kin about a health emergency. Wellness Initiatives

cmu.edu/wellness 412-268-7117 At Carnegie Mellon, individual and collective well-being is rooted in healthy connections, to each other and to university resources. There are a wide variety of resources, opportunities and people who help students be well, mindful and connected and to thrive inside and outside of the classroom. Wellness Initiatives offers the monthly BeWell@CMU newsletter that connects students to events, activities and practices of personal health and well-being.

University Resources

Career and Professional Development Center

cmu.edu/career 412-268-2064 The Career and Professional Development Center (CPDC) is CMU’s centralized career services center providing a comprehensive range of services, programs and materials focusing on career exploration and decision-making, professional development, experiential learning and employment assistance to meet today’s evolving workplace and student goals of finding satisfying work. The CPDC offers resources for students to navigate searching and securing internships and employment for both during and after their time at CMU.

Center for Student Diversity and Inclusion

cmu.edu/student-diversity 412-268-2150 The Center for Student Diversity and Inclusion (CSDI or The Center) is a place for everyone. Actively cultivating a strong, diverse and inclusive community, The Center offers resources to enhance an inclusive and transformative student experience in dimensions such as access, success, campus climate and intergroup dialogue. Additionally, The Center supports and connects historically underrepresented students and those who are first in their family to attend college in a setting where students’ differences and talents are appreciated and reinforced. Housing Services and Residential Education

cmu.edu/housing Housing Services: 412-268-2139 Residential Education: 412-268-2142 Together, Housing Services and the Office of Residential Education create an oncampus lived experience that supports, engages and inspires students. Each residential community is supported by a housefellow, a Student Affairs staff member, and student leaders such as resident assistants, community advisors, and house councils, who support student growth and development by creating vibrant and engaging lived environments and experiences.

Dining Services

cmu.edu/dining 412-268-2139 Carnegie Mellon Dining Services provides a unique and diverse food service program that meets the nutritional, educational, multicultural and social needs of students and the university community. Dining Services staff are available to discuss meal plans and special student dietary needs.

Student Leadership, Involvement, and Civic Engagement (SLICE)

cmu.edu/slice 412-268-8704 SLICE provides and supports opportunities for students to explore, connect and engage with one another to create a set of experiences that matches their unique interests and talents. Whether it is exploring Pittsburgh, developing leadership potential, joining an organization or making positive change in the community, there are boundless opportunities for students to explore their passions.

The Office of Community Standards and Integrity

cmu.edu/student-affairs/ocsi 412-268-2140

The Office of Community Standards and Integrity (OCSI) is dedicated to the growth and development of students in and outside of the classroom. When faced with a challenging or complicated situation, OCSI can serve as a resource for students, staff, faculty, and family members looking for guidance. The OCSI team welcomes inquiries regarding educational programming, student support, and advice about the university’s student conduct and academic integrity processes.

Religious and Spiritual Life Initiatives (RSLI)

cmu.is/spirituality 412-268-7682 Carnegie Mellon is committed to the holistic growth and development of our students, including creating opportunities for spiritual and religious practice and exploration. RSLI offers programs, events and interfaith initiatives, and collaborates with community institutions through the Council of Religious Advisors and with student leaders through the Council of Religious Students. The Office of International Education (OIE)

cmu.edu/oie 412-268-5231 The Office of International Education coordinates study abroad experiences and acts as a liaison to the university for international students, researchers and professors. OIE advises international students on immigration, visa, academic, social, and acculturation issues, and organizes an orientation session for new students.

Postal Services

cmu.edu/postoffice 412-268-2927 A one-stop destination for any domestic and international shipping and mailing needs, CMU Postal Services offers a wide range of products and services such as stamps, postage, mailing boxes, envelopes, tape, USPS forms and money orders. Incoming students are assigned a four-digit Student Mail Code (SMC) that matches a mailbox at Postal Services. Mail that fits inside the mailbox can be accessed any time and packages can be picked up at designated hours. Family members wanting to mail items to their student should address mail and packages in the following way:

STUDENT NAME

5032 FORBES AVENUE SMC #### PITTSBURGH, PA 15289

Learn more about community responsibilities and policies in The Word student handbook. cmu.edu/student-affairs/theword

Financial Resources

The HUB

cmu.edu/hub 412-268-8186 The HUB delivers comprehensive service and counsel to students and families regarding ID card services, financial aid, billing, payment, registration and records. They are your one-stop office to connect with Student Financial Services, Student Financial Aid, and the University Registrar.

Student Financial Aid

cmu.edu/sfs/financial-aid 412-268-8186 Meeting the cost of higher education is a significant investment. Carnegie Mellon is committed to providing a comprehensive financial aid program that makes it possible for admitted students to attend. Nearly half of CMU undergraduate students rely on some type of financial aid to pay for educational expenses. My Plaid Student (MPS)

cmu.edu/hub/MyPlaidStudent 412-268-8186 Students can designate users, typically parents and family members, to have direct access to their financial account information including invoices, payments and financial aid; and student academic information like current class schedule, mid-semester grades and final grades. Students designate MPS users via Student Information Online (SIO). During the authorization process, students can select some or all categories of information that their invited user(s) may access.

CMU Pantry

cmu.edu/student-affairs/resources/ cmu-pantry 412-268-8704 The CMU Pantry is committed to reducing hunger among students by providing nutritious food at no cost. The CMU Pantry serves our student community with accessible food resources to promote a healthier, balanced university experience.

Safety Resources

CMU Alert

cmu.edu/alert CMU-alert is the university’s emergency notification system that sends voice and text messages in the event of an emergency. Instructions on how parents and family members can enroll in the CMU Alert system are available on the alert website.

Rave Guardian App

cmu.edu/erm/guardian.html The Rave Guardian App is a customized CMU safety app that includes safety timers and virtual buddy systems, helpful links to university resources and emergency communication to CMU Police. Download the app from the App Store or Google Play.

Shuttles and Escort Service

cmu.edu/parking/shuttle Shuttle service for students, faculty and staff operates on fixed routes in the campus area. Overnight escorts are available to give students a ride from campus pick up locations to their off-campus residences in nearby neighborhoods including Squirrel Hill, Shadyside and Oakland. University Police

cmu.edu/police 412-268-2323 The Carnegie Mellon University Police Department (CMUPD) works to enhance and promote safety at the university through collaboration, proactive problemsolving, open communication and the delivery of professional and dependable police and security services. Police and security officers patrol campus throughout the day and night. University Police can be reached through more than 50 emergency phones on campus, the Rave Guardian App and by phone.

Office of Title IX Initiatives

cmu.edu/title-ix 412-268-7125 The Office of Title IX Initiatives is dedicated to promoting gender equity at Carnegie Mellon University, which includes coordinating the university’s efforts to prevent and effectively respond to all forms of gender discrimination such as gender identity discrimination and sexual misconduct like sexual assault, sexual harassment, dating and domestic violence, and stalking.