2022–2023
Proud Penn Parents
GUIDE
About This Guide CollegiateParent has published this guide in partnership with the University of Pennsylvania. Our goal is to share helpful, timely information about the student experience at Penn and to connect you to relevant campus and community resources. Please refer to the school’s website and contact information below for updates to information in the guide or with questions about its contents. CollegiateParent is not responsible for omissions or errors. This publication was made possible by the businesses and professionals contained within it. The presence of university/college logos and marks in the guide does not mean that the publisher or school endorses the products or services offered by the advertisers. CollegiateParent is committed to improving the accessibility of our content. When possible, digital guides are designed to meet the PDF/UA standard and Level AA conformance to WCAG 2.1. Unfortunately, advertisements, campus-provided maps, and other third-party content may not always be entirely accessible. If you experience issues with the accessibility of this guide, please reach out to editor@collegiateparent.com. ©2022 CollegiateParent. All rights reserved.
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For more information, please contact: Office of Parent Outreach and Development/Penn Parents 2929 Walnut Street, Suite 300 Philadelphia, PA 19104 Л (215) 746-4646 ƍ ppparent@dev.upenn.edu
Contents 1 Welcome
Welcome to Penn! ............................................................ 7 About the Office of Parent Outreach and Development ......... 8 Volunteer Opportunities .................................................. 10 Parents, Students, and the University ............................... 12 About the University of Pennsylvania ............................... 14
2 Academic Areas
First-Year Initiatives at Penn ............................................ Academic Advising ........................................................ Career Services ............................................................. The Penn Libraries ......................................................... Global Opportunities ...................................................... International Student and Scholar Services (ISSS) ............. Weingarten Learning Resources Center ............................
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3 Student Services
Student Registration and Financial Services (SRFS) ........... Campus Express ............................................................ PennCard, PennCash, and PennKey ................................. Penn Bookstore ............................................................. Transportation ...............................................................
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4 Life at Penn
Penn University Life ....................................................... Campus Map ................................................................. Department of Residential Services ................................. The Office of College Houses and Academic Services (CHAS) ....................................... Dining Services .............................................................. Student Mail Services .................................................... Wellness at Penn ........................................................... The Division of Public Safety ........................................... Athletics and Recreation ................................................. Attractions on and Near Campus .....................................
5 Resources Penn Directory Information
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1 Welcome
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Welcome to Penn! The Penn Parents team would like to welcome you and your family to the University of Pennsylvania! Dear Parents and Families, Welcome to the University of Pennsylvania! You are important members of this community, and we want to help you support your child’s success as a Penn student from Orientation through Commencement. We provide tools to enable you to develop your own unique relationship with the University as a Penn parent. The college years are a time characterized by discovery as well as moments of challenge, and we want you to feel confident you’re joining a community of caring and experienced
faculty, administrators, staff, and other parents who are eager to support you in this journey. Building a relationship with the University will enrich your experience as a Penn parent, and there are many ways to engage — newsletters, events for families, webinars, and much more. Our office looks forward to helping you and your student over the next four years at Penn. Congratulations! The Parent Outreach & Development Team
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About the Office of Parent Outreach and Development
Our Mission The Office of Parent Outreach and Development, known as Penn Parents, is the central resource for connecting undergraduate parents and families to the University. Through communications, events, volunteer opportunities, and The Penn Fund, the Penn Parents team is committed to building relationships and creating avenues for parents to feel informed, connected, and uniquely involved in the life of the University and its advancement.
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Contact Us Office of Parent Outreach and Development Ȱ 2929 Walnut St, Suite 300 Philadelphia, PA 19104 Л (215) 746-4646 ƍ ppparent@dev.upenn.edu î pennparents.upenn.edu Follow us on: ` @pennparents q @pennparents
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Events Involvement Opportunities We believe providing an opportunity for parents to become involved is the cornerstone of building lasting relationships. Penn Parents offers a myriad of ways for parents to stay connected and engaged in life at the University.
Communications and Outreach Penn Parents utilizes several modes of communication to keep parents informed: The Parents Magazine is sent home to families once a semester and provides a glimpse into life at Penn. The Penn Parents E-Newsletters are sent to parents via email to provide information that you can use to support your student at Penn. E-Newsletters contain information about programs, events, and resources on campus. Penn Parents Webinars provide parents with the opportunity to connect with representatives from featured departments on campus to learn more about programs and opportunities available to Penn students. Penn News for Parents is sent weekly from the Office of University Communications. Penn News for Parents shows a cross section of Penn ranging from scientific research and human-interest profiles to fun activities and Penn coverage in the news media. We encourage Penn Families to like and follow us on Facebook and Instagram: @PennParents. We also invite parents to utilize our website, pennparents.upenn.edu, to stay connected.
We encourage parents to attend events held virtually and regionally when possible. Additionally, large-scale annual events such as Family Weekend, Homecoming, and Commencement will be listed on the academic calendar each year. We hope to meet you at an event soon! Welcome to Penn Receptions provide new students and parents with the opportunity to meet current Penn parents, students, and University representatives virtually or in their home regions throughout the summer before the fall semester. New Student Orientation/New Parent and Family Orientation traditionally takes place during Move-In and provides parents and families with an introduction to the University. Family Weekend traditionally takes place during the fall semester and provides parents and families with an opportunity to visit campus and their Penn student while experiencing the rich academic and cocurricular life their child enjoys at Penn. Regional and International Events are held throughout the academic year and give parents the opportunity to hear from some of the University’s esteemed scholars and senior leaders.
Support The Penn Fund The Penn Fund supports undergraduate education by creating unique opportunities for students and enhancing programs across campus. Each year thousands of parents, grandparents, and friends help shape the Penn experience with their unrestricted gifts. Your gift, no matter the size, directly supports programs and initiatives that enhance your student’s Penn experience. To make a gift online or to learn more about The Penn Fund, please visit pennparents.upenn.edu/giving or contact our office via email at ppparent@dev.upenn.edu.
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Volunteer Opportunities There are many ways for parents to be engaged in the life of the University. The following are some ways that you can get started: z Peer Outreach Program: Parent volunteers reach out to new families to welcome them to Penn and offer assistance while families orient themselves with the University.
z Welcome Receptions: Parent volunteers may host or participate in virtual and regional events that welcome new students and their families to Penn.
z Regional Events: Parent volunteers may host virtual and regional events for parents to engage with fellow Penn families and University representatives.
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Parents, Students, and the University Building a Partnership for Success We are committed to partnering with you as you support your Penn student. Your student is embarking upon their academic career and student life as an independent adult. For many parents, this is uncharted territory. Therefore, our University partners created the following insights about this exciting transition. Understanding the Transition to College
How to Best Support Your Student
Presented by Student Health and Counseling at Penn
Even though your student may express the need to be independent, they still need to know that you are available to talk. Discuss with them a reasonable plan for you to stay in touch on a regular basis whether it is through texting, emails, or phone calls.
The transition to college is a time of excitement in the life of your child. University life can present new challenges, along with increased autonomy, exploration, and relationship-building. For most families, excitement about the transition also brings feelings of ambivalence and concern. Staying informed may help you take proactive steps. Student Health and Counseling offers extensive services for students on campus. Counseling Services staff members are also available to consult with parents.
Stay in Touch
Allow Space Let your student set the priorities for some conversations. Ask open-ended questions and give them room to air concerns, share successes, or just simply talk. If you intend on visiting, plan in advance so the time that you have is meaningful. Discuss Expectations Set up some time to talk to your student about expectations, e.g., frequency of communication, money matters, and so on. Negotiate a realistic plan. Be Realistic About College Life College life is quite hectic, and most students find their time packed with academic and social obligations. Take the time to remind your student to take care of
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themselves physically and emotionally as well as academically. A balanced life that includes work, play, and rest is essential to a healthy student. Pick Your Battles Conflicts are a part of the parent-student relationship, particularly as your student develops more independence at school. However, you may want to prioritize what is really important to you and decide which issues you are willing to let go. Encourage Your Student to Make Use of Penn Resources Penn offers numerous resources to enhance your student’s experience while in college. (See the Penn Resources section at the back of this guide.) Penn is a big place, but you can help your student by suggesting various resources when you think it is appropriate.
FERPA Federal law, the Family Educational Rights and Privacy Act (FERPA), protects the privacy of student educational records — which broadly includes information maintained by Penn that identifies a student. Students should be aware of their rights under FERPA, and faculty and staff should be aware of and follow their obligations under FERPA. The University’s policy regarding disclosure of student information to parents is based both upon legal requirements and the University’s philosophy that students should be treated as adults. The University generally will not share personally identifiable information (other than directory information) from a student’s education records with third parties, including parents or guardians, without student consent, except in limited circumstances where such disclosure is permitted under FERPA and where the University determines in its discretion that disclosure is appropriate.
Disclosure is permitted: z In connection with an emergency if knowledge of the information is necessary to protect the health or safety of the student or other individuals. z When a student is under the age of 21 and the information pertains to the student’s violation of a University policy governing the use or possession of alcohol or drugs. z If a student is a dependent within the meaning of Section 152 of the Internal Revenue Code of 1954 and the parent or legal guardian has submitted a written affirmation of guardianship. z In other limited circumstances as allowed under FERPA and its implementing regulations, as they may be amended. In cases involving a health or safety emergency or a violation of a University policy regarding the use or possession of alcohol or drugs, a decision to notify parents or guardians about information contained in an education record — and the actual communications to the parents or guardians — will be made by the Office of the Vice Provost for University Life or another senior student affairs officer, and after consultation with the student’s school office and other appropriate offices. Whenever practicable, a student whose parents or guardians are to be notified will be informed before such notification occurs and given an opportunity to initiate contact with his or her parents or guardians. In today’s world, it is important for students and families to understand and discuss risks to personal privacy, and ways to minimize those risks. Penn offers programs that give students choices regarding when and with whom their personal information is shared. See the Student Registration and Financial Services website for more information: srfs.upenn.edu/parents.
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About the University of Pennsylvania The University of Pennsylvania is a historic Ivy League school with highly selective admissions and a history of innovation in interdisciplinary education and scholarship. With its green lawns and landmark architecture, Penn’s beautiful West Philadelphia campus houses all of Penn’s activities, from student life, athletics, and academics to research, scholarship, and cultural life. All of Penn’s 12 schools and six centers are located within walking distance of one another. This geographical unity, unique among Ivy League schools, supports and fosters Penn’s interdisciplinary approach to education, scholarship, and research. Penn Fast Facts
Students Fall 2021
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Full-Time
Part-Time
Total
Full-Time Undergrad
Full-Time Grad/ Professional
23,030
5,008
28,038
10,106
12,924
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Historic Roots
Internationalism
The University of Pennsylvania has the distinction of being the first university in the United States, created by founding father Benjamin Franklin. M. Elizabeth Magill will be inaugurated as Penn’s ninth President this summer.
Of the international students enrolled in the Class of 2025, 14 percent were from Africa and the Middle East, 40 percent from Asia, 4 percent from Australia and the Pacific, 17 percent from Canada and Mexico, 5 percent from Central and South America and the Caribbean and 15 percent from Europe.
The Mascot Penn’s sports teams are nicknamed the Quakers after the religion adopted by William Penn, who established Pennsylvania as a Quaker province. Today, we see the Quaker at Penn football and basketball games.
Hey Day In 1916, Hey Day was established as a “Moving-Up” celebration to mark the advancement of each class. Hey Day has represented the official passage of the junior class to senior status and is characterized by marching students parading around campus wearing red t-shirts, carrying canes, and biting into fake straw hats.
Ivy Day In 1873, the first graduating class on Penn’s West Philadelphia campus established Ivy Day as a new tradition set aside for the senior class. As a vine was planted and an invocation pronounced, ivy became a lasting symbol for each year’s graduating class.
Diversity Of students enrolled in the Class of 2025, 56 percent are Black, Hispanic, Asian or Native American. Women make up 56 percent of all students currently enrolled.
Community Service Nearly 14,000 University students, faculty, and staff participate in over 300 Penn volunteer and community service programs, in addition to the more than 60 academically based community service courses that are taught each year.
Athletics and Recreation A charter member of the Ivy League, Penn offers intercollegiate competition in 16 sports for men and 15 sports for women.
Research With 178 research centers and institutes, research is a substantial and esteemed enterprise at Penn. The scale and interdisciplinary character of our research activities make Penn a nationally ranked research university.
World-Class Faculty Over the past two decades, Penn’s faculty has been home to ten MacArthur Award recipients, six National Medal of Science recipients, three Nobel Prize recipients, and four Pulitzer Prize recipients.
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The Undergraduate Schools The College of Arts and Sciences
The School of Nursing
Penn Arts and Sciences, the University’s intellectual core, houses nearly 500 faculty in 27 departments in the humanities, social sciences, and natural sciences, covering diverse disciplines ranging from music to criminology, to chemistry and anthropology. The College of Arts and Sciences is the academic home of the majority of Penn undergraduates and provides 60 percent of the courses taken by students in Penn’s undergraduate professional schools. The College curriculum teaches students to analyze, communicate, and transform facts into knowledge that can be applied to any number of professions. Undergraduate offerings include 58 majors, signature interdisciplinary programs, and numerous, other academic opportunities.
Penn Nursing is a premier academic and research institution renowned for advancing the frontiers of nursing science and patient care. Penn Nursing offers a number of unique and exciting resources, including a state-of-the-art simulation lab, classrooms with the latest hospitalbased electronic health records (EHR) technology, and clinical experiences in the top-ranked Children’s Hospital of Philadelphia (CHOP) and Hospital of the University of Pennsylvania (HUP). Our students learn from leaders in nursing research, education, and practice who ensure Penn Nursing remains one of the top nursing schools in the world. At Penn Nursing, students become part of the next generation of healthcare leaders, prepared to care for patients, conduct landmark research, and make new strides in healthcare management and health policy.
The School of Engineering and Applied Science Founded in 1852 as the School of Mines, Arts and Manufactures, today’s School of Engineering and Applied Science is a vibrant part of the University. At Penn Engineering, world-acclaimed faculty, state-of-the-art research laboratories, and highly interdisciplinary curricula offer students an unparalleled experience. Innovation and technology drive the program and transform the fundamentals of what future engineers are learning. Penn Engineering students play a critical role in posing and tackling some of the most pressing problems that face our world today.
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The Wharton School Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With a faculty of more than 235 renowned professors, Wharton has 5,000 undergraduate, MBA, Executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education’s individual, companycustomized, and online programs. Over 99,000 Wharton alumni form a powerful global network of leaders who transform business every day.
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Get in Touch
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Academic Areas
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First-Year Initiatives at Penn New Student Orientation New Student Orientation (NSO) is a series of activities for families and students to help make a successful transition from high school to the University. NSO 2022 begins Wednesday, August 24 and concludes Monday, August 29. Classes start on Tuesday, August 30. Please visit the NSO website nso.upenn.edu periodically throughout the spring and summer for updates on the schedule of events and additional need-to-know information. Office of New Student Orientation and Academic Initiatives (NSOAI) ƍ provost-nso-ai@pobox.upenn.edu
First-Year Experience The First-Year Experience (FYE) program is a continuing set of events that will take place throughout the academic year. These events are designed to assist first-year students in feeling comfortable with
their new home. PHINS (Peers Helping Incoming New Students) lead tours into the City of Philadelphia, and faculty, staff, and current undergraduate students introduce new Quakers to departments, resources, and research. To learn more, visit nso.upenn.edu/theme-year/first-yearexperience.
First-Year Seminars at the College First-year seminars are an excellent introduction to academic life in the College and are highly recommended for first or second semester students. The primary goal of the First-year Seminar program is to provide every first-year with the opportunity for a direct personal encounter with a faculty member in a small class setting devoted to a significant intellectual endeavor. While the seminars are not required, they do fulfil College General Education Requirements. Please visit college.upenn.edu/first-year-seminars for more information and course descriptions.
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Academic Advising The College of Arts and Sciences Students in the College have a strong network of academic advisors available to assist them throughout their undergraduate careers. Pre-major advisors help firstand second-year students navigate their entrance into academic and intellectual life in the College beginning with the issues of incoming first-years and continuing through the student’s exploration of a potential major. After declaring a major, students are assigned a major advisor affiliated with the program. All students are welcome and encouraged to speak with assistant deans for advising in the College Office. These advisors can help students explore the many options and opportunities available to College students, and they are available by appointment or on a drop-in basis throughout the year. Л (215) 898-6341 ƍ college@sas.upenn.edu î college.upenn.edu/advising-resources
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School of Engineering and Applied Science All students in Penn Engineering are assigned to a faculty advisor and a peer advisor in their major. Students who are curriculum deferred are assigned professional advisors experienced in working with students who may still be deciding. Each undergraduate major or program has an assigned coordinator who can help students with most issues pertaining to their major. In addition, students can meet with professional advisors to discuss nonmajor related academic issues such as dual degrees, minors, study abroad, and accelerated master’s degrees, as well as ask for help accessing academic and student support resources. Л (215) 898-7246 ƍ ras@seas.upenn.edu î ugrad.seas.upenn.edu
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School of Nursing
The Wharton School
All students in the School of Nursing are assigned a faculty advisor and a peer advisor. Students also have access to professional staff advisors in the Office of Academic Affairs. Faculty advisors provide students with mentoring related to their career goals and serve as a resource for students to discuss the current issues, science, and practices of the nursing profession. The Office of Academic Affairs partners with the faculty advisors to provide information on registration, degree requirements, dual degrees, minors, study abroad, submatriculation, and University resources. Peer advisors help ease the first-year transition into college and are available to answer their advisees’ questions about student life at Penn. Students remain in touch with their advisors throughout their undergraduate career.
Wharton’s dedicated undergraduate academic advisors help students to:
Л (215) 898-6687 ƍ advisor@nursing.upenn.edu î nursing.upenn.edu/students
z Explore intellectual interests z Develop suitable educational plans and goals z Select appropriate courses and other educational experiences z Understand institutional and degree requirements z Connect with resources z Work through any academic challenges Wharton Undergraduate Division advisors are available Monday through Friday by appointment and for same-day walk-ins for quick questions. Л (215) 898-7608 ƍ undergradinfo@wharton.upenn.edu î undergrad-inside.wharton.upenn.edu
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Career Services Career Services helps Penn students define their career goals and take the steps necessary to achieve them. Penn Career Services helps students with all aspects of their career journey, from the exploration phase (exploring career interests and learning about industries and job functions) to creating strong resumes and cover letters, to refining interviewing skills, to negotiating offers. Professional advisors are also available to assist students in applying to graduate and professional school programs. Career Services offers a wide array of skillbuilding workshops, a large number of online resources, and a variety of ways for students to connect with employers including interview schedules, career
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fairs, employer information sessions, and a robust job and internship board. New Penn students will gain access to Career Services, including the ability to access the main Career Services platform, Handshake, and schedule appointments with career and pre-graduate school advisors, once their first semester has officially started. Parents can visit the Career Services “Parents” webpage careerservices. upenn.edu/channels/parents for general information and year-by-year advice.
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The Penn Libraries The Penn Libraries provides support for research, teaching, and study through personal consultations, workshops, and access to vast and vital collections of materials and resources. The Penn Libraries partners with communities at Penn and beyond to produce, preserve, and provide access to knowledge. Together we build dynamic resources, tools, and expertise that inspire critical inquiry and creative expression. Some of the greatest resources students can find at the library are our librarians! Their expertise and ability to navigate a collection of more than 8.6 million volumes comprising print and electronic books, serials, and rare materials and artifacts can help undergraduate students succeed, whether they are working on a research assignment, developing a new skill, or exploring a new interest. Students are sure to find an ideal study space across our 14 locations on campus, and they can also reserve a room for group meetings or to use accessibility or technological features. With plenty of group and individual study spaces, as well as numerous resources
for research support, the Penn Libraries provides the ideal environment for all Penn scholars. We also offer technology and equipment to borrow or use on location. Our Quick Start Guide (library. upenn.edu/help-with/quick-start-guide) will help familiarize students with our essential services and help connect them with support. The Penn Libraries Office of the Vice Provost and Director Ȱ 3420 Walnut St Philadelphia, PA 19104 Л (215) 898-7555 ƍ librarynews@upenn.edu î library.upenn.edu Connect with us _ @upennlib q @upennlib ` facebook.com/PennLibraries
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Global Opportunities Whether Penn students study abroad for a week or an academic year, intern or conduct research abroad, or take part in a global program virtually, they’ll come away with an entirely new frame of reference for understanding the world and their role in it. Penn offers a wide range of programs to meet students’ personal and academic goals. Among the many offerings from across Penn, highlights include: z The Semester Abroad (SA) program provides students the opportunity to establish themselves in a new global community through extended study for a semester or year. Penn partners with top universities worldwide in one of the most extensive undergraduate student exchange networks of any Ivy League university. z Penn Global Seminars (PGS) combine an intensive semester-long campus seminar with a short-term international travel component led by the course’s instructor. These innovative and affordable programs offer all undergraduate students the opportunity to integrate immersive global travel into their Penn experience.
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z The Global Research and Internship Program (GRIP) provides students the opportunity to intern or conduct research abroad for eight to twelve weeks during the summer. These experiential opportunities are available in a diverse range of industries and allow students to apply their academic knowledge to a global workplace. z The Virtual Internships Abroad (VIA) program offers students professional work experience with global employers in a highly flexible and customizable virtual format. Through this program students can also take advantage of cultural immersion opportunities such as language learning and cross-cultural networking events. Penn Abroad Ȱ 3701 Chestnut St, STE 1W Philadelphia, PA 19104 î global.upenn.edu/pennabroad
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Visit the
PennCard Center
for these services:
• Notary Services • Passport Photos • Postage Stamps • Penn Bookstore, 2nd Floor www.upenn.edu/penncard 215-417-CARD | penncard@upenn.edu University of Pennsylvania
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International Student and Scholar Services (ISSS) International students play an important role at Penn as their presence enriches the academic and cultural experience inside and outside the classroom. Penn prides itself on having one of the largest populations of international students in the U.S. and the campus boasts a vibrant and welcoming home for our global community. ISSS is there every step of the way. Soon your student will embark on a lifechanging journey. ISSS of Penn Global is one of the first and last offices that an international student will engage with at Penn. ISSS supports all international students from the time they request immigration documents, throughout their Penn journey, and in their professional lives beyond graduation. The two core responsibilities of ISSS include immigration service and integration support. ISSS staff provides expert advice on anything related to immigration, including documents, travel concerns, and U.S. employment authorization. ISSS at Penn is unique compared to other universities, offering a range of integration initiatives and opportunities to connect with other students and campus resources to enhance the Penn experience.
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Highlighted integration programs include: Forerunner, Welcome Reception for New International Students and Families, Intercultural Leadership Program, International Student Advisory Board, Intercultural Dialogues: Engagement & Awareness, #WorldAtPenn Contest, and the Graduation Reception for International Students. International Student and Scholar Services, Penn Global Ȱ 3701 Chestnut St, Suite 1W Philadelphia, PA 19104 Л (215) 898-4661 î global.upenn.edu/isss
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Weingarten Learning Resources Center Parents and family members are often the first to hear about students’ academic challenges and stress surrounding assignments and exams. The Weingarten Center houses three central University services that support the academic lives of Penn’s undergraduate and graduate students. All Weingarten Center services and programs are free and confidential. Learning Resources Learning Resources helps students expand University-relevant study strategies to meet the academic challenges that accompany the many opportunities to learn and grow intellectually. Professional instruction in academic reading, writing, study strategies, and time/project management is available through individual appointments and walk-in sessions. Group instruction is also available through workshops that address the needs and interests of specific groups of students. A signature workshop series, Mastering the Ivy League, is held each fall for first-year students. The Fresh Start workshop series is held each spring semester.
Tutoring Services Tutoring Services offers Penn undergraduate students free, accessible, and convenient options to supplement their academic experience. Learning Resources focuses on academic skill building, whereas Tutoring Services offers a way for students to get assistance in course content. Tutoring comes in a variety of formats ranging from a weekly appointment with an assigned tutor to drop-in tutoring services.
Student Disability Services (SDS) Student Disability Services (SDS) helps self-identified students with disabilities access equal opportunities in all academic and University-sponsored programs. Professional staff work with individual students to transition from high school to Penn. The staff evaluates documentation, determines reasonable accommodations, and provides information and disabilityrelated assistance. Weingarten Learning Resources Center Ȱ Stouffer Commons 3702 Spruce St, Suite 300 Philadelphia, PA 19104 Л (215) 573-9235 Ɩ (215) 746-6320 î wlrc.vpul.upenn.edu
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Student Services
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Student Registration and Financial Services (SRFS) Student Registration and Financial Services (SRFS) is your onestop resource for financial aid, student accounts and billing, student employment, registration, student records, and veteran and militaryaffiliated student services. Counselors from the SRFS Student Service Center are prepared to answer your questions via email, phone, and in person at the Franklin Building (3451 Walnut St). If you require more in-depth services or advising, they will connect you with a financial aid counselor, student account specialist, or academic services team member for further assistance. If you wish to speak to a staff member from any of the SRFS offices on your student’s behalf, they must indicate on Path@Penn that the University has permission to share academic and/or financial information with you. For more information on any of the topics below, visit srfs.upenn.edu.
Student Financial Aid (SFA) Penn meets 100% of an undergraduate student’s demonstrated financial need with a financial aid package consisting of grants and work-study funding. Penn is the largest institution in the country to offer grantbased financial aid awards to traditional undergraduate students. If your student does not receive aid, keep in mind that Penn will review financial aid applications at any time during the undergraduate years if your family’s financial situation changes. The SRFS website has checklists for financial aid applications and details on both federal and private loan programs.
The Office of the University Registrar (OUR) Using our electronic resources, your student can search and register for courses, check exam times and locations, view grades, request enrollment verifications, and order transcripts. Our knowledgeable and friendly staff are available to provide services by email and over the phone during regular business hours. Л (215) 898-6636 ƍ registrar@upenn.edu î srfs.upenn.edu/registrar
Л (215) 898-1988 ƍ sfsmail@pobox.upenn.edu î srfs.upenn.edu/financial-aid
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Student Employment Student Employment, part of Student Financial Aid, provides academic year job listings, including both work-study jobs and jobs for students who do not receive a work-study award. International students will need to comply with certain immigration rules even for on-campus jobs. The Student Employment website includes more information on these guidelines. Л (215) 898-6966 ƍ seomail@pobox.upenn.edu î srfs.upenn.edu/student-employment
Financing and Payment Plans Penn offers several payment plans and financing opportunities to assist with your student’s educational expenses. Families can select one plan, or combine several, to meet their needs. If you decide to borrow, we recommend federal loan programs (Federal Direct Loan for students and Direct PLUS Loan for parents), as repayment is more flexible. You can also enroll in a Penn Payment Plan and spread your expenses across four or five payments each semester. î srfs.upenn.edu/billing-payment/ financing-and-payment-plans
Outside Scholarships Outside scholarships (i.e., scholarships awarded from sources outside the University) can be an important resource. Penn students may pursue outside scholarships to avail themselves of additional financial flexibility. More information on outside scholarships, including their impact on a student’s needbased financial aid package, can be found on the SRFS website. î srfs.upenn.edu/financial-aid/outsidescholarships
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About Your Student’s Bill Penn.Pay is Penn’s online billing system through which your student receives their student account bill. Your student can review new daily activity and opt to pay their bill online, securely and efficiently. To comply with federal regulations (FERPA), your student must invite you to be an Authorized User in order for you to access Penn.Pay. Your student’s first bill is sent at the beginning of July, with a due date near the end of July (check the billing schedule on the SRFS website for exact dates). When the bill is ready, SRFS will send an email notification to your student’s University email address and to any authorized users associated with the account. Your student’s first bill will include all of their semester charges, including tuition, fees, housing, and dining. SRFS sends a new bill each month reflecting any additional charges. Full payment of the student account bill is due by the date indicated on the statement. Students are responsible for paying any amounts not covered by financial aid, loans, outside scholarships, or payment plans. A late payment penalty of 1.5% of any past due balance will be assessed each month and may result in the account being placed on financial hold, which restricts future registration, diplomas, and transcripts.
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Payments can be made with a U.S. checking or savings account or your credit card. Note that credit card payments are assessed a convenience fee. Penn does not receive any compensation or portion of the convenience fee. Personal checks are also accepted through mail or in person, or funds can be sent via a wire transfer. Penn does not accept cash payments for student accounts. î srfs.upenn.edu/billing-payment
The Must-Do List We strongly encourage you to review the SRFS Must-Do List with your student and have them complete it as soon as possible. The Must-Do List addresses your student’s safety on campus, privacy rights, signing up for Penn.Pay, and enrolling in direct deposit for easy payment of work-study funds and student account refunds. î srfs.upenn.edu/must-do
Financial Wellness @ Penn This SRFS initiative aims to enhance students’ financial well-being by providing personal finance education, tools, and resources. Our goal is to help students feel empowered to set financial goals, make informed financial decisions, and improve their financial behaviors. We believe every student should leave Penn with a plan for their financial future. Look for opportunities to engage with Financial Wellness during NSO and online. î srfs.upenn.edu/financial-wellness
Campus Express Campus Express allows your student to sign up for many essential student services at Penn. Your student should first go to Campus Express Online, which opens June 1, 2022. With Campus Express Online, students have direct access to many of the services they’ll need to make their life at Penn safe, convenient, and comfortable. They can apply for a University identification card, see their room layouts, download their free copy of Office 365 ProPlus, take advantage of educational discounts on computers, buy textbooks, register property, sign up for a dining plan, and learn about transportation options. To access Campus Express, students will need a PennKey. A mailer explaining all the online services is sent to the homes of all new students in May. Campus Express opens for newly admitted undergraduate students on June 1, 2022. Upperclass students can access the online services at any time. Go to campusexpress.upenn.edu to learn more.
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S H O PS ATP E N N .CO M
Calling all Movers Shakers + Quakers With more than 30 shops, 40 restaurants, and 15 sports and culture venues, we’re giving you 85+ reasons to shop, dine, play, and stay on campus this semester.
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PennCard, PennCash, and PennKey PennCard
PennCash
The PennCard is the official University of Pennsylvania identification card required for all students, faculty, and staff. The PennCard is also used for many services including building access, library services, campus transit, ATM and debit card privileges, dining plans and Dining Dollars, recreational facility access, Student Financial Services (SFS) line of credit, and PennCash purchases.
PennCash is an easy, fast, and smart way to make “cash free” purchases within the Penn community. As a declining balance account that is a built-in feature of PennCards, students may easily load value onto a PennCash account. PennCash is immediately available for spending at campus locations such as the Penn Bookstore and campus dining, or for using the copiers at campus libraries. The easiest and fastest way to load PennCash is to go to upenn.edu/penncash and use a Visa or MasterCard, or transfer from the Student Financial Services line of credit. Students can also grant access to family members for the online PennCash account so that they may add value and view the account activity.
Your student should apply for their PennCard as soon as possible beginning June 1 but no later than July 17. Notary services, passport photos, shipping supplies, and postage stamps are additional convenient options that are available throughout the year at the PennCard Center, located on the second floor of the Penn Bookstore, 3601 Walnut St.
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PennCard Access Code
PennKey
The PennCard Access Code (PAC) is the four-digit number used in conjunction with the PennCard (the University’s identification card) to access many buildings on campus, most importantly all residential buildings, students’ suites, and bedrooms. The University’s Information Systems and Computing Department randomly assigns a PAC to each student. Students are advised to change their codes to something that is both secure and easy to remember. Students can view and/or change their PAC on Campus Express at campusexpress.upenn.edu.
PennKey is an individual’s username within the PennKey authentication system. Paired with an associated password, a PennKey is required to authenticate your student’s identity for access to many of Penn’s networked systems and services. How does a student get a PennKey? Students must first obtain a PennKey Setup Code, which is sent by email or mail. Read about the Office of Information Security’s top three tips for securing your information at isc.upenn.edu/security/students. PennKey Setup Codes are temporary identifiers used to log in to the PennKey Registration application. A Setup Code expires once it’s been used or 60 days from the issue date, whichever comes first. Angle-right
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Visit upenn.edu/pennkeyrequest for more information. Once students receive their PennKey Setup Codes, they can go to pennkeysupport.upenn.edu for information on how to log in to the PennKey Registration application. PennCard Ȱ The PennCard Center Second Floor of Penn Bookstore 3601 Walnut St Philadelphia, PA 19104 Л (215) 417-CARD (2273) ƍ penncard@pobox.upenn.edu î upenn.edu/penncard
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When does a new student need to apply for a PennCard?
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As soon as Campus Express Online becomes available on June 1. Students should log in to Campus Express Online at campusexpress.upenn.edu and click Your PennCard. New fall students should submit their PennCard applications within two weeks after Campus Express opens. Doing so will ensure that their PennCards will be ready for pick up during Move-In. After July 17, 2022 students will not be able to apply for their PennCards online. Students who arrive on campus after New Student Orientation should stop by the PennCard Center located on the second floor of the Penn Bookstore.
Q
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Where does a new student pick up their PennCard?
Students will be given their PennCards when they move into their College House.
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Important: Students must pick up their own PennCards personally, and are required to present one of the following forms of original photo ID in person to receive their PennCard: z Domestic students: Photo identification such as a driver’s license or non-driving photo ID card, issued by a U.S. state or territory; passport issued by the United States government; any other passport that the student is entitled to hold. z International students: Passport of the country of which they are a citizen or subject.
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What can students do with their PennCards? With a PennCard, students may:
z Enter academic and residential buildings on campus z Enter dining cafes, preorder and pay through the Penn Eats dining app, and access dining plans z Make purchases using PennCash z Link their PennCards to a PNC Bank or Student Federal Credit Union account so that the PennCard may be used as an ATM card or bank debit card z Charge purchases to the Student Financial Services line of credit
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How safe is PennCash?
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The value in the PennCash account is not stored on the card. If a PennCard is lost, the PennCash account is frozen when the student notifies the PennCard office at (215) 417-CARD or Public Safety at (215) 573-3333.
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Penn Bookstore Penn was the first university to establish what many institutions still recognize as the model for today’s premier collegiate retail shopping experience. The Penn Bookstore offers a unique assortment of products and services to specifically meet the needs of Penn students and parents. In addition to textbooks and course materials, the Penn Bookstore is a go-to resource for technology products, school supplies, and a unique assortment of Penn branded apparel and merchandise for the entire family. Affordable Textbook Options With the Bookstore’s convenient online textbook purchasing system, students have the option of having their textbooks shipped directly or pick them up at the Penn Bookstore when they arrive on campus. Pick-up orders will be available in the textbook department, packed, and with a register receipt. Keep the receipt and textbooks can be returned for a full refund until the second week of classes. There are numerous benefits to purchasing textbooks through the Penn Bookstore, which offers flexible formats including new, used, rental, and digital. The Penn Bookstore makes student savings a priority through a number of affordability initiatives. The textbook rental program allows students to use the book in the
same way as if they purchased it outright (e.g. ability to highlight and write in the margins). Renting a textbook may save up to 50% or more over the cost of purchasing a new book and, at the end of the semester, students can choose whether they wish to return the book or purchase it. Used textbooks are another popular option. The difference between a new textbook price and a used textbook price is approximately 25%. Because used textbooks are in high demand, students are encouraged to make their purchases early to increase their chances of obtaining a used book. The Bookstore’s Textbook Wizard online system lets students know if new, used, rental, or digital versions of a text are an available option.
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The Price Match Program
A Place to Shop and Relax
The Bookstore will match the price of any new, used, or used rental textbooks sold directly from Amazon.com, BN.com, or local providers (this offer does not include 3rd party sellers or marketplaces). More information on the program is available at upenn.edu/bookstore.
Located on campus, the Penn Bookstore offers a range of products that can help your student start life at Penn. In addition to essential course materials and school supplies, the Bookstore has all the basic necessities for any room or apartment including lamps, desk and shelf units, electronics, and bed and bath accessories. Gift items are available, and of course, books! The Penn Bookstore carries thousands of fiction and non-fiction titles as well as a variety of periodicals and journals.
Flexible Payment and Return Options The Bookstore also offers many ways to pay. In addition to accepting all major credit cards including Visa, MasterCard, American Express, and Discover, students have the option to charge their textbooks directly to their Student Financial Services or PennCash account by providing their PennCard number. Students can also use a Barnes & Noble Gift card toward textbook purchases! With a generous return policy, your student never has to worry about a schedule change. Textbooks can be returned for a full refund until the second week of classes with the receipt. After 2 weeks and up to the first 30 days of the semester, textbooks can be returned with original receipt and proof of schedule change.
In addition, the Bookstore offers students and their families a way to show their Penn Pride! A wide selection of Penn apparel including sweatshirts, t-shirts, jackets, hats, and other insignia merchandise is available as well as an array of Penn jewelry and other gift items. The store Is now home to Its very own “outlet” store, Off the Walk, which offers an array of your favorite Penn apparel, gifts, and books at value prices. The Bookstore is also home to a fully licensed Starbucks café offering the complete range of coffees, to-go meal options, and the ability to use the Starbucks app. Penn Bookstore Ȱ 3601 Walnut St Philadelphia, PA 19104 Л (215) 898-7595 î upenn.edu/bookstore
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Transportation The University of Pennsylvania is serviced by an integrated system of transportation options. Public transit stops are never more than a five-minute walk from any part of campus, as University students have access to Penn Transit, Southeastern Pennsylvania Transportation Authority (SEPTA), Loop Through University City (LUCY), the Drexel University bus system, and Amtrak. Penn also accommodates alternative modes of transportation, such as car sharing, walking, and bicycling. Students living both on and off campus can utilize the services of Penn Transit. SEPTA buses, trolleys, and trains offer frequent service from the University’s campus to virtually all cultural, shopping, and recreational venues throughout Philadelphia and the region. There is express service every half hour between University City Station and Philadelphia International Airport.
With Penn Transit’s mobile app, riders can request the University’s shuttle services from their mobile devices and get real time vehicle locations for both shuttles and fixed route buses. Students can also utilize Walking Escort, a free program from Penn’s Division of Public Safety providing specially trained uniformed security officers who facilitate travel on and around campus.
Penn Accessible Transit (PAT) PAT provides transportation within service boundaries for persons with disabilities. To inquire about these services, students should contact the Office of Student Disabilities Services at (215) 573-9235.
Penn Transit
Indego Bike Share
Penn Transit’s buses and shuttles help students travel between campus and the neighboring communities safely and efficiently. Penn Transit Services are free of charge to all Penn community members holding a valid PennCard.
The Indego Bike Share program is an integrated system featuring over 700 self-service bicycles and 100 bike share stations throughout Philadelphia, including four stations on or near Penn’s campus. Participants can purchase a daily or monthly pass. With Indego, there is no need to bring a bike to campus!
Penn Bus East and Penn Bus West operate fixed route services Monday through Friday from 5 p.m.–12 a.m. year-round except for holidays observed by the University. Penn Shuttles provide transportation to and from campus to any designated location in West Philadelphia, Center City, and Powelton Village within defined boundaries. Penn Shuttles operate from 6 p.m.–3 a.m., seven days a week,
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year-round, except for holidays observed by the University.
Penn Transit Office Ȱ #520 Pennovation Works 3401 Grays Ferry Avenue Philadelphia, PA 19046 Л (215) 898-7433 Fax: (215) 573-4033 ƍ transit@upenn.edu î upenn.edu/transportation
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+ 215.349.6304 philadelphiasheraton.com
3549 Chestnut Street Philadelphia, PA 19104
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Life at Penn
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Penn University Life As the University’s foremost provider of student services and educational access, University Life enhances the ability of Penn students to reach their fullest potential through diverse academic, personal, and professional development experiences in support of the Penn Compact. With abundant cultural, social, and service programs and departments, the Division addresses the evolving needs of the student community. University Life fosters a welcoming, supportive, and stimulating environment, providing 25,000 undergraduate, graduate, and professional learners opportunities to promote health and wellness, develop intellectually, get involved, and grow. From campus co-curricular activities to civic events across the city, Penn students, faculty, staff, and community members enjoy a university life richly integrated with the world. Penn University Life Ȱ 3611 Locust Walk Л (215) 898-6081 î vpul.upenn.edu
The Office of Fraternity and Sorority Life The Office of Fraternity and Sorority Life (OFSL) provides oversight to the recognized social fraternities and sororities at Penn. With more than 30% of undergraduates affiliated, OFSL recognizes the educational opportunities for members, and ties the social experience to learning outside of the classroom. Programmatic offerings cover a wealth of topics including leadership development, wellness, event planning, and social responsibility. OFSL partners daily with students, alumni, campus partners, and national fraternity and sorority staff members to ensure a well-rounded experience. Ȱ 3933 Walnut St Л (215) 898-5264 î vpul.upenn.edu/ofsl
The Office of Student Affairs The Office of Student Affairs (OSA) is a primary source of information and advice for students regarding campus co-curricular opportunities and resources. OSA advises and helps administer student activities and governance, pre-orientation programs, University Life leadership training programs, and major campuswide special events, including Family Weekend, Spring Fling, Hey Day, and Ivy Day. OSA serves both undergraduate and graduate students. Ȱ 200 Houston Hall, 3417 Spruce St Л (215) 898-6533 î vpul.upenn.edu/osa
Platt Student Performing Arts House Platt Student Performing Arts House (Platt House) Is the hub for student performing arts on campus. Platt House offers a supportive, programmatic home for creative exploration and expression. Students receive advising, training, and resources to pursue their extra-curricular passions for the performing arts and those preparing for a career in the arts. Ȱ 160 Stouffer Commons, 3702 Spruce St Л (215) 898-2312 î vpul.upenn.edu/platthouse
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Cultural Resource Centers Penn’s six cultural resource centers collaborate to support students and foster meaningful connections across campus. Part of the University Life division, these centers encourage students to discover and celebrate cultural identity. Come to learn about, and from, each other. Albert M. Greenfield Intercultural Center (GIC)
Lesbian Gay Bisexual Transgender Center (LGBTC)
The Albert M. Greenfield Intercultural Center (GIC) offers courses, programs, and support for student organizations such as the United Minorities Council, Race Dialogue Project, and Natives at Penn. The GIC is the home to Penn’s First-Generation Low-Income Program, the PennKIPP Program, and Penn First, a student group for students who are the first in their family to attend college. GIC also offers student trainings and workshops and assists in designing intercultural events.
The Lesbian Gay Bisexual Transgender Center (LGBTC) is a home for sexual and gender minorities and their allies. The Center provides support to individuals and more than 20 student groups. The Center offers SafeZone workshops, customized trainings, peer mentoring, a CyberCenter, and a multimedia library.
Ȱ 3708 Chestnut St Л (215) 898-3358 î vpul.upenn.edu/gic Center for Hispanic Excellence: La Casa Latina The Center for Hispanic Excellence: La Casa Latina cultivates student interest in, and appreciation of, Latin@ issues, culture, and identity. La Casa offers interdisciplinary programs for students including Unidos and Puente mentorship programs, Freshman Fuerza, and Latin@ Heritage Month. Ȱ 3601 Locust Walk, The ARCH, Suite G12 Л (215) 746-6043 î vpul.upenn.edu/lacasa
Ȱ 3907 Spruce St Л (215) 898-5044 î vpul.upenn.edu/lgbtc Makuu: The Black Cultural Center Makuu: The Black Cultural Center provides a comfortable, convenient focal point for student activities, ideas, and outreach linked to Black culture and the Africa Diaspora. Signature programs include the Robeson Cooper Scholars, Umoja Week, Kwanzaa, and Senior Celebration. Ȱ 3601 Locust Walk, The ARCH, Suite G17 Л (215) 573-0823 î vpul.upenn.edu/makuu Pan-Asian American Community House (PAACH) The Pan-Asian American Community House (PAACH) is a hub for Penn students interested in Asian American and Pacific Islander culture, history, and social issues. PAACH supports more than 75 student groups and offers leadership development, mentoring, and heritage programs. Ȱ 3601 Locust Walk, The ARCH, Suite G22 Л (215) 746-6046 î vpul.upenn.edu/paach
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Family Weekend
Penn Women’s Center (PWC) The Penn Women’s Center (PWC) promotes gender equity and leadership, facilitates education programs, and provides crisis referrals and support. The PWC offers inviting spaces for all students to study, host meetings, and relax, as well as a lactation room, eco kitchen, and patio garden. Ȱ 3643 Locust Walk Л (215) 898-8611 î vpul.upenn.edu/pwc Social Equity & Community Penn President Amy Gutmann established the Office of Social Equity & Community to promote awareness, communication, collaboration, research, and programming that advance the University’s mission of fostering social equity, diversity, and inclusion. Under the leadership of Chaz Howard, Penn’s Vice President for Social Equity & Community, this team works in concert with offices across the university and with local community partners to identify new opportunities for progress, and also to recognize ongoing initiatives by students, faculty, and staff.
Each year, Penn holds Family Weekend, a time for you and your Penn student to enjoy events and activities on-campus. Family Weekend events traditionally include faculty presentations, campus tours, the chance to attend class with your student, and a wide variety of entertainment options. A determination about Family Weekend 2022 as an on-campus or virtual event has not been made. Please visit vpul.upenn.edu/osa/fw to check the status of any planned events, as well as register for the weekend.
î sec.upenn.edu
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Campus Map
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Please scan to view the map, or visit facilities.upenn.edu/maps University of Pennsylvania
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Department of Residential Services
Residential Services manages housing services in support of on-campus residents in the College Houses and Sansom Place, as well as faculty, staff, and guests of the University. The department also manages the Office of Off-Campus Services, which provides educational and advisory services to those seeking housing in Penn’s off-campus neighborhoods. Some operations overseen by Residential Services include: z Management of room assignment and billing processes z Execution of Move-In and Move-Out z Provision of 24/7 services through residential Information Centers providing guest and visitor access, liaising with Facilities Services for resident maintenance and repair issues, building-wide communications about services, resources, and processes z Liaison with the Division of Public Safety for ensuring residential safety and security
As part of the Second-Year Experience (SYE), students will live in a College House for their first four semesters, allowing them to fully integrate into the Penn community. Course units (CUs) or class standing will have no bearing on the requirement. The Residential Services webpage, upenn.edu/housing, is updated through the year with contact information, helpful links, and dates for important on-campus processes such as Move-In, Room Selection, Move-Out, and University closings. Off-campus links, information, and resources can also be reached through the Residential Services webpage.
z Mail and laundry services
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Our Office of Off-Campus Services supports students in their off-campus housing search by providing information on local rental listings, rates, and leasing agent contact materials. Additionally, Off-Campus Services provides educational programs, individual advising, and referral resources for students with questions or concerns related to landlord or tenant, roommate, or other issues related to living off campus. Department of Residential Services Ȱ Sansom Place West 3650 Chestnut St Philadelphia, PA 19104 Л (215) 898-3547 ƍ living@upenn.edu î upenn.edu/housing
Connect with us Follow Penn Residential Services _ @pennres ` facebook.com/pennres q @pennres Follow Penn Dining _ @PennDining ` facebook.com/PennDining q @PennDining Follow Off-Campus Services _ @pennoffcampus
Office of Off-Campus Services Л (215) 898-8500 ƍ ocliving@upenn.edu î upenn.edu/offcampusservices
WE’VE GOT YOU COVERED SO YOU CAN #LIVEPENN
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The Office of College Houses and Academic Services (CHAS) A student’s home is the cornerstone of college life, and at Penn there’s certainly a range of options. There are 13 College Houses, representing more than a century of architectural styles and offering a wide variety of accommodations, which serve as home to approximately 6,200 undergraduates. College House life encompasses strong communities, close connections with livein Penn faculty, fun and informative events, and leadership opportunities. The Houses also serve as contact points for student academic success and personal support via a twenty-four hour on-call system. CHAS works to provide an environment conducive to academic success and enrichment for on-campus residents. Collectively, the Houses offer over 30 smaller, tight-knit communities called Program Communities (PCs) that unite people who share a particular passion or area of interest outside the classroom. From Ancient Studies to Scientific Adventures, residents can gain enormous personal and pre-professional experience from membership. The Film Culture and Modern Language Program in Gregory along with Fisher Hassenfeld’s Music and Social Change program even offer academic credit for in-House participation. A complete list is available online: collegehouses.upenn.edu/life.
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Four-Year Houses W.E.B. Du Bois College House Ȱ 3900 Walnut St Philadelphia, PA 19104-6138 Л (215) 898-3677 ƍ dubois@collegehouses.upenn.edu î dubois.house.upenn.edu
Kings Court English College House Ȱ 3565 Sansom St Philadelphia, PA 19104-6185 Л (215) 898-2530 ƍ kce@collegehouses.upenn.edu î kcech.house.upenn.edu
Gregory College House Van Pelt Manor: Ȱ 3909 Spruce St Philadelphia, PA 19104-6004 Class of 1925: Ȱ 3941 Irving St Philadelphia, PA 19104-6191 Л (215) 573-5171 ƍ gregory@collegehouses.upenn.edu î gregory.house.upenn.edu
Riepe College House Ȱ 310 South 36th St Philadelphia, PA 19104-6023 Л (215) 898-2855 ƍ riepe@collegehouses.upenn.edu î riepe.house.upenn.edu
Lauder College House Ȱ 3335 Woodland Walk Philadelphia, PA 19104-4531 Л (215) 898-3350 ƍ lauder@collegehouses.upenn.edu î lauder.house.upenn.edu Stouffer College House Stouffer Hall Ȱ 3702 Spruce St Philadelphia, PA 19104-6026 Mayer Hall Ȱ 3817 Spruce St Philadelphia, PA 19104-6101 Л (215) 573-8473 ƍ stouffer@collegehouses.upenn.edu î stouffer.house.upenn.edu
First-Year Houses Fisher Hassenfeld College House Ȱ 3700 Spruce St Philadelphia, PA 19104-6025 Л (215) 573-4295 ƍ fh@collegehouses.upenn.edu î fh.house.upenn.edu Hill College House Ȱ 3333 Walnut St Philadelphia, PA 19104-6193 Л (215) 898-5237 ƍ hill@collegehouses.upenn.edu î hill.house.upenn.edu
Ware College House Ȱ 3650 Spruce St Philadelphia, PA 19104-6024 Л (215) 898-9531 ƍ ware@collegehouses.upenn.edu î ware.house.upenn.edu
Upperclass Houses Harnwell College House Ȱ 3820 Locust Walk Philadelphia, PA 19104-6134 Л (215) 573-3497 ƍ harnwell@collegehouses.upenn.edu î harnwell.house.upenn.edu Harrison College House Ȱ 3910 Irving St Philadelphia, PA 19104-6007 Л (215) 573-3539 ƍ harrison@collegehouses.upenn.edu î harrison.house.upenn.edu New College House Ȱ 211 S. 40th Philadelphia, PA 19104-3578 î west.house.upenn.edu Rodin College House Ȱ 3901 Locust Walk Philadelphia, PA 19104-6135 Л (215) 573-3576
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Dining Services At Penn Dining, we crave: community, wellness, variety, convenience, and flavor. Our dining plans and cafés are designed to be an integral part of the full Penn experience. Our locations provide the right food, staff, events, and fun so that your student has everything needed for an enjoyable meal and a great start at Penn. Recognizing the dining experience will be part of your student’s daily life, Penn, together with our service provider, Bon Appétit, is committed to your student’s well-being by: z Cooking food from scratch with fresh seasonal ingredients. z Serving a wide variety of menu items at each meal and at every dining café, keeping things fresh, fun, and interesting. z Creating great tasting and nutritious food for our vegetarian, vegan, kosher, halal, Jain, and international diners. z Focusing on special dietary and nutritional needs through our on-campus Registered Dietitian Nutritionist. In addition to visits and Dining Dollars, we accept cash, credit, and PennCash in all of our residential and retail locations. With 15 locations on campus, students have the opportunity to explore a variety of dining options. Each café has a unique feel and cuisine. Lauder College House offers a nightly featured entrée, chefcurated special featuring dishes such as lobster mac and cheese. New College House has a weekly rotating menu and provides students the opportunity to have a restaurant-like experience (reservations
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required). Hill Café is known for its weekend brunch, and breakfast all day. Parents and guests are always welcome to dine in any of our cafes. We take our role in the community seriously by making socially responsible purchasing decisions in regard to produce, meat, seafood, eggs, and coffee. We also compost kitchen waste, use recycled materials in all our cafés, and donate leftover prepared food to organizations addressing food insecurity in our community.
How Do Dining Plans Work? First and second-year undergraduate students are required by the University to purchase a dining plan. First-year students can choose one of two plans. Second-year students can choose a first-year plan or a specific second-year plan. All plans are a combination of visits and Dining Dollars. Third and fourth-year undergraduate students have the option to choose between all plans to best fit their lifestyles.
Semester Allowance Students can use their “visits” in any of our seven residential cafés including 1920 Commons, English College House, Hill House, Lauder College House, McClelland Express in the Quad, New College House, and Falk Kosher Dining (with a $3.00 surcharge). Each time your student eats in a residential café, one visit is subtracted from the semester allowance. Additional visits can be purchased if your student runs out.
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Dining Dollars Dining Dollars can be used at any Penn Dining retail location across campus including Starbucks and Gourmet Grocer in 1920 Commons; Houston Market in Houston Hall; Accenture Café in the Towne Building; Joe’s Café in Steinberg-Dietrich Hall; McClelland Express Retail in the Quad, Lauder College House Retail Café, the PretA-Manger in Huntsman Hall, Cafe West the coffee bar in New College House, the two 24-hour micro markets in Van Pelt Library and the Arch; and the Farmer’s Market, located in front of the Penn Bookstore (Wednesdays, March–November). Dining Dollars can also be used at any of our residential cafés, although generally students use their visits at these locations. Each time a purchase is made, the amount is subtracted from your student’s Dining Dollars account balance. Additional Dining Dollars can be purchased if your student runs out.
Meal Exchange Meal Exchange allows your student to use their swipes (visits) at several of our retail locations to get a complete meal and are meant to provide an alternative if scheduling or distance makes it difficult for students to get to a residential café for a meal. Meal Exchange is available at Gourmet Grocer, Sushi at McClelland in the Quad, Late Night at Lauder College House and Houston Market.
How Do I Know Which Dining Plan Is Best for My Student? Here at Penn, we understand that each student is different, and therefore has different dining preferences. Each plan has the flexibility and convenience to meet students’ needs. Visit upenn.edu/dining to view full descriptions of our dining plan options. Students can change their plans once during the Dining Plan Change Period at the beginning of each semester.
What if My Student Has Allergies, a Dietary Need, or Religious Dietary Restriction? When your student signs up for a dining plan on Campus Express, they will be asked to fill out a Special Dietary Needs Form. Students are strongly encouraged to fill out this form so that the campus dietitian can assist them with their dietary needs. Bon Appétit at Penn Dining has a Registered Dietitian Nutritionist on staff who will be happy to answer any dietary questions you or your student may have. Additionally, we have a kosher dining café, as well as halal and Jain food prepared on campus. Our chefs will work with students to help meet any other religious dietary restrictions.
How Does My Student Sign Up? Have your student log in to their Campus Express account online at campusexpress.upenn.edu. When students log in, they will be able to select their dining plans. If they don’t choose a dining plan, they will be auto assigned to our most popular plan. They can change their plans during the fall change period, which is roughly the first three weeks of the semester. Visit upenn.edu/dining for more information and frequently asked questions.
How Can I Keep Up-To-Date With Dining on Campus? Penn Dining is very active on social media in an effort to bring you news and events about dining on campus. We regularly post specials and information on dining events on Facebook and Instagram. Penn Dining Services Ȱ Sansom Place West 3650 Chestnut St. Philadelphia, PA 19104 Л (215) 898-3547 ƍ dining@upenn.edu î upenn.edu/dining
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Student Mail Services Your student has three convenient options to ship items to (and from) campus. Mail and parcel delivery to Sansom Place and the College Houses is managed by Residential Services. All other campus mail is managed by Penn Mail Services. Penn PersonalShip All members of the Penn community have access to the University’s PersonalShip program, which allows students (as well as faculty, staff, and alumni) to ship express mail packages via UPS and DHL at Penn’s negotiated rates, resulting in significant savings on shipping costs. PersonalShip is easy to use. Shippers enter in credit/debit card information, fill out the requested information, print a shipping label and any other necessary documentation, and affix it to the package. Access PersonalShip by visiting upenn.edu/PersonalShip and entering in a PennKey and Password. Please read the information on the front page carefully, as it outlines important instructions.
Amazon@Penn Amazon@Penn, located on campus within 1920 Commons, offers a secure and convenient place for students to pick up Amazon orders. Amazon Student and Prime members also get Free Same-Day or One-Day Pickup on a wide selection of items.
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All Penn students are eligible to participate. Students shop for items they wish to purchase and, if they have a Free SameDay or Free One-Day account, choose Amazon@Penn as their shipping address during checkout. They will then receive an email or text message when their package is ready for pickup.
Proper Address Form In order to ensure timely delivery, all parcels and mail sent to campus must use the official United States Postal Service address format. Specific information can be found at the Residential Services website upenn.edu/housing on the “Resources” page. Students should note that their mailing address is different than their campus residential address. Residents can contact housingmail@lists.upenn.edu for any questions about their mail service. Note: USPS “delivery confirmation” mail sent to campus is confirmed upon arrival at the Philadelphia Post Office before delivery to the Penn campus. In other words, a USPS confirmation of arrival does not confirm delivery to the student.
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Ship. Save. Done. Ship your packages and enjoy Penn’s discounted rates. Open to Penn Community members with a PennKey & password.
Express shipping Online tracking Convenient payment LEARN MORE AT WWW.UPENN.EDU/PERSONALSHIP
University of Pennsylvania
Mail Services
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Wellness at Penn The University is strongly committed to providing exceptional Health and Wellness Services to your student throughout their time at Penn. Wellness at Penn’s mission is to Infuse wellness across its eight domains throughout the Penn experience through inclusive, innovative, and impactful initiatives, with a vision of a campus that integrates the science, theory, and practice of wellness. Wellness at Penn is comprised of two pillars: Student Health and Counseling and Public Health and Wellbeing. Please follow us on Facebook or Instagram @wellnessatpenn to learn more. Throughout the pandemic, Wellness has been an integral part of the COVID-19 response at Penn. Whether it be contact tracing, clinical care for sick students, or tips and tricks for managing isolation, all of our services remain fully operational, and our staff is dedicated to supporting your Penn student. You can see more information about Penn’s COVID-19 response @covidpenn on Instagram and Twitter.
Student Health and Counseling Formerly two separate entities known as Student Health Service (SHS) and
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Counseling and Psychological Services (CAPS), the newly integrated Student Health and Counseling division provides support and care for Penn students on their academic journey. Whether through physical, emotional, or social concerns, students may need support to face these challenges. Recognizing the need for help is a sign of strength and is often the first step in effectively managing difficulties. Student Health is a state-of-the-art primary care center dedicated to the health and well-being of Penn students. Our team provides compassionate, accessible, cost-effective, culturally sensitive, and student-focused treatment, including
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care for sick visits, injuries, chronic medical conditions, preventive health services, health and wellness education, stress management, and immunizations. Throughout the COVID-19 pandemic, Student Health has expanded to include telehealth and virtual visits for ultimate student choice and convenience. Student Health is a gender-affirming and transinclusive office with providers experienced in treating transgender clients. Privacy and confidentiality are of utmost concern. Clinical hours include Saturdays and some evenings as well. Student Counseling provides free professional psychological and psychiatric services to undergraduate, graduate, and professional students who need support in fulfilling their academic, social, and personal objectives. This past year has been particularly difficult for many due to the pandemic, social Isolation and the political and civil unrest that has continued to unfold around us. To ensure seamless, safe care for all, Student Counseling has expanded their services to include virtual visits. Student Counseling’s program provides confidential individual psychotherapy, which is primarily brief in nature and problem focused. Other counseling options include assessment and referral services, medication evaluations and maintenance, career assessment, and career development counseling. Our team also offers group counseling, including several supportive interventions for special populations and themes such as eating concerns, mindfulness, and anxiety management. Mental health outreach and education occur through targeted programming, self-development through workshops, online resources, a stress management program, and classroom lectures. Our offerings seek to foster the intellectual, social, and emotional growth of all students by promoting self-awareness, wellness principles, lifelong learning, and personal responsibility.
Our Student Counseling liaison program provides linkages to all schools, College Houses, various student services departments, and affiliated medical facilities. Training is provided to staff and faculty across campus as well as for peer educators and College House staff. To learn more about counseling services for Penn students, please see caps.wellness.upenn.edu. Student Health Ȱ 3535 Market St, Suite 100 Philadelphia, PA 19104 Л (215) 746-3535 (24-hour phone support) î shs.wellness.upenn.edu Student Couseling Ȱ 3624 Market St, First Floor Philadelphia, PA 19104 Л (215) 898-7021 (24-hour phone support) î caps.wellness.upenn.edu
Public Health and Wellbeing Formerly known as Campus Health, Public Health and Wellbeing is dedicated to creating a community of care, providing the entire Penn community with disease surveillance and prevention, health education and promotion, and policies that make the healthy choice the easy choice. We work collaboratively to produce evidence-based and data-driven outcomes. The Public Health and Wellbeing team is also an integral component of Penn’s COVID-19 response, handling contact tracing, disease surveillance, health education. Public Health and Wellbeing is continuing to offer our innovative and evidence-based programming to students, whether you’re on campus or participating online. We are committing to helping you stay well and live well. Public Health and Wellbeing Ȱ 3535 Market St, Suite 100 Philadelphia, PA 19104 Л (215)-898-0300 î campushealth.wellness.upenn.edu
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The Division of Public Safety The dedicated members of the Division of Public Safety (DPS) are responsible for enhancing the quality of life, safety, and security of our community. The Division accomplishes its mission by delivering a comprehensive and integrated safety and security program in partnership with the community that we serve. The Division of Public Safety provides numerous resources to ensure your student’s experience at Penn is safe and secure. DPS comprises of 180 personnel, 121 of whom are sworn University of Pennsylvania Police Officers. Emergencies: (215) 573-3333 or 511 from any campus phone; 911 for Philadelphia police and fire departments. General Information: (215) 898-7297 î publicsafety.upenn.edu
24/7 Walking Escort Services Call (215) 898-WALK (9255) Public Safety Security Officers will walk with your student anywhere in the Penn Patrol Zone. The FREE Walking Escort service extends between 30th and 43rd Streets and Market Street to Baltimore Avenue, 24 hours a day, 365 days a year. It also extends west to 50th Street and north/south from Spring Garden Street to Woodland Avenue, between 10 p.m. and 3 a.m. via the University’s partnership with the University City District Ambassador Program. How to Request a Walking Escort: z Ask any Public Safety Officer on patrol or inside a building z Call (215) 898-WALK (9255) or 511 (from campus phone)
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z Use one of the many building and blue-light phones located on and off Penn’s Campus î publicsafety.upenn.edu/securityservices/walking-escort
Penn Transit Services Penn Buses and Shuttles operate yearround except for holidays observed by the University, free of charge to all Penn community members holding a valid PennCard. Fixed route buses operate from 5 p.m. to midnight seven days a week. Evening shuttles operate from 6 p.m.–3 a.m. seven days a week and offer door-to-door service via mobile app. Pennrides, pennrides.com, sends real-time vehicle location information directly to mobile devices or computers. Visit upenn.edu/transportation for more information.
(215) 898-HELP Line The HELP Line is a 24-hour-a-day phone number for members of the Penn community who seek time-sensitive help navigating Penn’s resources for health and wellness. Any member of the Penn community can utilize this service by calling (215) 898-HELP (4357). Calls are answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained in mental health referrals by staff from Student Counseling.
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Students dealing with the complex emotional challenges of university life can use the HELP Line to receive information and referrals to the many health and wellness resources at Penn, including Student Health and Counseling, Student Intervention Services, Public Safety, and others. They may also call on behalf of a friend or acquaintance. Parents concerned about their student may also call the HELP Line for assistance.
UPennAlert Emergency Notification System The UPennAlert Emergency Notification System enables the University to quickly notify the Penn and surrounding Philadelphia community of critical information during significant emergencies or dangerous situations involving an immediate threat to the health or safety of students or employees occurring
on campus. This is accomplished through three (3) key methods: Personal Messaging; Siren and Public Address Systems; and Digital Displays. Currently the University can notify all Penn faculty, staff, and students via personal electronic devices (cellphones, etc.) through text messaging and email. The University also has siren and public address systems in place to send a UPennAlert. The Penn Siren Outdoor System (PennSOS) comprises 27 speakers transmitting voice intelligible emergency messages and alert tones to the outdoor campus environment. PennSOS is not designed to penetrate buildings but will be audible above normal street noise. When a UPennAlert is sent, the Division of Public Safety uses their website to provide current and continuous updates, acting as a central reference point for accurate information. This method is useful for those both on and off campus. Angle-right
Connect with
Guardian
THE PENN STUDENT HELP LINE
215
Profile and location information service.
898 help
Talk to your student about registering for Penn Guardian
4357
Call anytime, Visit our website to learn more
TO GET INFORMATION AND HELP WITH PERSONAL PROBLEMS, QUESTIONS, OR CONCERNS. TRAINED PUBLIC SAFETY STAFF WILL HELP to CONNECT with CAPS and Other CAMPUS RESOURCES.
Public Safety Emergency Number: 215-573-3333 Visit www.publicsafety.upenn.edu to learn more. University of Pennsylvania
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UPennAlert is an additional layer of security and protection in emergency response, in conjunction with Penn’s wellestablished emergency communication methods that include University-wide broadcast emails, online updates via the Penn homepage, coordinated use of public media outlets, and public address systems within all College Houses. î publicsafety.upenn.edu/pennready/ upennalert
Penn Guardian Penn Guardian is a free app that is available to all Penn community members. It was developed by the University’s safety partner Rave Guardian, a service utilized on college campuses across the country. Registering is easy — search “Rave Guardian” in the App Store for iOS devices or Google Play for Android devices. You will be prompted to enter your name,
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phone number, and Penn email address, which provides access to the University’s customized interface. Calls from a registered phone will allow Penn Police to determine your cell phone’s GPS location, which can decrease response time. This information will only be available to Penn Police if you call the PennComm Communications Center (PennComm) directly, either through the app or at (215) 573-3333. If a call is made to PennComm, and you are unable to speak — perhaps because of an allergic reaction — a call taker will send a text message to your phone. You can then communicate directly via text. The app also provides a confidential way to submit a tip to Penn Police — with a photo, if necessary — through a text message. For more information, please visit the Penn Guardian website at publicsafety.upenn.edu/pennguardian.
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Athletics and Recreation Penn Athletics The University of Pennsylvania is dedicated to providing a wide array of athletic opportunities at both intercollegiate and recreational levels that enhance the educational, physical and social well-being of Penn students. The University of Pennsylvania fields 33 Men’s and Women’s intercollegiate sports teams. Penn students with a valid PennCard receive free admission to all Penn Athletics events including The Penn Relays, while supplies last. Penn Football and Basketball are the most attended events in the fall and winter social scene. The annual Homecoming football game, Big 5 basketball games and of course the Penn-Princeton rivalry match ups make for some of the most exciting experiences for Penn students. Student ticket policies can be found at PennAthletics.com/students. Gear up before getting to campus! Visit the Quaker Fan Shop at ShopPennAthletics. com to get the latest from your favorite teams. Parents wishing to tune in to watch web streams of Penn sporting events can do so on through ESPN Plus. Penn Athletics Ticket Office
Campus Recreation and Racquet Sports Penn Campus Recreation offers comprehensive programs and services to the University community. Activities include personal training, group exercise classes, premium classes, intramural sports, sport clubs, aquatics, massage therapy, an indoor climbing wall, an indoor golf simulator, and an outdoor adventure program. Campus Recreation provides an opportunity for individuals to pursue diverse recreational fitness and wellness activities during their time at Penn. Programs and services are offered in state-of-the-art facilities across campus including the David Pottruck Health and Fitness Center, Robert A. Fox Fitness Center, and Penn Park. For more information about the facilities, programs, and services of Penn Campus Recreation, please visit recreation.upenn.edu. The Penn Squash Center and the Hecht & Hamlin Tennis Centers offer racquet sports services to the Penn community. Activities include court reservations, equipment rentals and private lessons. For more information on racquet sports offerings, visit pennracquetsports.com.
Ȱ 235 South 33rd St, Weightman Hall Philadelphia, PA 19104 Л (215) 898-6151 î PennAthletics.com/students University of Pennsylvania
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Attractions on and Near Campus Penn Museum (University of Pennsylvania Museum of Archaeology and Anthropology) Since 1887, the Penn Museum has transformed understanding of the human experience. Dedicated to building connections between cultures, the Museum welcomes everyone to uncover the ancient past, gain an understanding of our shared humanity, and find one’s own place in the arc of human history. Highlights include the 25,000-pound red granite Sphinx of the Pharaoh Ramses II, alongside brand-new galleries that showcase fascinating objects from the Middle East, Africa, Mexico, and Central America. Activities of interest for students include “Making Workshops,” research opportunities, the Great Lecture Series, internships, and fellowships. The Penn Museum is free for anyone with a PennCard. Follow us @pennmuseum.
Institute of Contemporary Art Founded in 1963, ICA at Penn is committed to living artists and the cutting-edge art of our time. The museum presented Andy Warhol’s first solo exhibition in 1965 as well as significant shows of Agnes Martin, Robert Mapplethorpe, Glenn Ligon, Richard Artschwager, Karen Kilimnik, Lisa Yuskavage, and many others. In The New York Times, critic Roberta Smith observed, “On a surprisingly regular basis, the tiny Institute of Contemporary Art ... mounts exhibitions that make the contemporary art adventures of many larger museums look blinkered, timid, and hidebound.” ICA admission is always free. Ȱ 118 South 36th St Philadelphia, PA 19104 î icaphila.org
Ȱ 3260 South St Philadelphia, PA 19104 Л (215) 898-4000 î penn.museum
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Penn Live Arts
Morris Arboretum
Founded in 1971, Penn Live Arts at the University of Pennsylvania is a major cultural destination and crossroads in the performing arts, connecting Philadelphia regional audiences and the University of Pennsylvania through exposure to innovative human expression in theatre, music, and dance.
Our local arboretum is an ever-changing 92-acre landscape of colorful gardens, winding paths, bubbling fountains, and majestic trees. It includes the nationally award-winning Out on a Limb exhibit that puts you 50 feet up in the treetops (without having to climb!) The Morris Arboretum is a perfect escape in any season with special events all year long. Just 13 miles from Penn’s campus, it is accessible by car, bike, and public transportation. Admission is free with PennCard.
Ȱ 3680 Walnut St Philadelphia, PA 19104 î pennlivearts.org
Ȱ 100 East Northwestern Avenue Philadelphia, PA 19118 Л (215) 247-5777 î morrisarboretum.org
Penn Transit’s buses are a great resource if your student needs to travel to, from, and around campus – and they’re free with a PennCard!
Come Along for the Ride!
Routes • Schedules • Maps • Information University of Pennsylvania
www.upenn.edu/PennTransit
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5 Resources
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Penn Directory Information Campus
Academic Advising
Operator Л (215) 898-5000
College of Arts and Sciences Л (215) 898-6341 î college.upenn.edu/advising
Parking î upenn.edu/parking
School of Engineering and Applied Science Л (215) 898-7246 î seas.upenn.edu/undergraduate/advising
Penn Transit Services Л (215) 898-RIDE (7433) Л (215) 898-WALK (9255) î upenn.edu/PennTransit
School of Nursing Л (215) 898-6687 î nursing.upenn.edu/students
Weather Emergencies Л (215) 898-MELT (6358)
The Wharton School Л (215) 898-7608 î undergrad-inside.wharton.upenn.edu
Undergraduate Schools The College of Arts and Sciences î college.upenn.edu
Life at Penn
School of Engineering and Applied Science î seas.upenn.edu
Alumni Relations Л (215) 898-7811 î alumni.upenn.edu
School of Nursing î nursing.upenn.edu The Wharton School î wharton.upenn.edu
Penn Abroad Л (215) 898-9073 î global.upenn.edu/pennabroad International Student & Scholar Services Л (215) 898-4661 î global.upenn.edu/isss/contact-isss
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Penn Athletics Л (215) 898-6151 î pennathletics.com
Offices and Services
Career Services Л (215) 898-7531 î careerservices.upenn.edu Office of the Chaplain Л (215) 898-8456 î upenn.edu/chaplain New Student Orientation & Academic Initiatives Л (215) 898-7000 î nso.upenn.edu Penn Hillel Л (215) 898-7391 î pennhillel.org
Office of Undergraduate Admissions Л (215) 898-7507 î admissions.upenn.edu Counseling and Psychological Services (CAPS) Л (215) 898-7021 î caps.wellness.upenn.edu Division of Public Safety/University of Pennsylvania Police Department Campus Emergency Number: 511 from any campus phone or (215) 573-3333 Available 24 hours a day/365 days a year î publicsafety.upenn.edu
Penn Student Agencies Л (215) 898-6815 î pennstudentagencies.com
Student Financial Services Л (215) 898-1988 î sfs.upenn.edu
Netter Center for Community Partnerships Л (215) 898-5351 î nettercenter.upenn.edu
Residential Services Л (215) 898-3547 î upenn.edu/housing
Office of Student Affairs (including Family Weekend Information) Л (215) 898-6533 î osa.vpul.upenn.edu
Penn Dining Л (215) 573-8632 î upenn.edu/dining
Office of Fraternity and Sorority Life Л (215) 898-5264 î ofsl.vpul.upenn.edu Penn University Life Л (215) 898-6081 î home.vpul.upenn.edu
Office of the Registrar Л (215) 898-6636 î upenn.edu/registrar Student Health Service Л (215) 746-3535 î shs.wellness.upenn.edu
Weingarten Learning Resources Center Л (215) 573-9235 î wlrc.vpul.upenn.edu
Please scan to view the map, or visit facilities.upenn.edu/maps 70
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