Understanding FERPA – Access to Records

As a University of Arkansas student, your student is covered by a set of laws that protects the privacy of their records. Many family members are surprised when they call the U of A and, unlike high school years, cannot gain access to information related to their student's records, such as paying a bill or checking grades.

The Family Educational Rights and Privacy Act of 1974 (FERPA), a federal law, states that a student must give written consent prior to the institution disclosing educational records. These records include personal information, grades, enrollment records, and class schedules.

The University of Arkansas does not release information regarding your student without their permission to ensure the protection of your student and family as a whole.

In order for the University to release information to you, your student must elect to give you access to the Parent/ Family Center through their UAConnect account. Upon completing the Parent/ Family Center Authorization in UAConnect, the newly authorized user should receive an email containing a temporary password. To access the Parent/Family Center within UAConnect, visit uaconnect.uark.edu and log in using the authorized email address and temporary password assigned. Access to the Parent/Family Center does not give the University permission to discuss your student’s academic information with you. For discussions to occur, your student must complete and submit a Third-Party Release. For more information about the Third-Party Release, have your student contact the Registrar’s Office at (479) 575-5451 or via email at registrar@uark.edu .

FERPA, for many families, is a confusing issue, especially when family members need information about their student for insurance purposes or enrollment verification. In situations like this, have a conversation with your student about their grades, class attendance, finances/tuition bills, and conduct. Having and maintaining open communication and a supportive environment will ease the tension for both you and your student. Often, your student will share openly what is going on, without the need of written consent.