Student Registration and Financial Services (SRFS)

Student Registration and Financial Services (SRFS) is your onestop resource for financial aid, student accounts and billing, student employment, registration, student records, and veteran and militaryaffiliated student services.

Counselors from the SRFS Student Service Center are prepared to answer your questions via email, phone, and in person at the Franklin Building (3451 Walnut St). If you require more in-depth services or advising, they will connect you with a financial aid counselor, student account specialist, or academic services team member for further assistance.

If you wish to speak to a staff member from any of the SRFS offices on your student’s behalf, they must indicate on Path@Penn that the University has permission to share academic and/or financial information with you.

For more information on any of the topics below, visit srfs.upenn.edu

Student Financial Aid (SFA)

Penn meets 100% of an undergraduate student’s demonstrated financial need with a financial aid package consisting of grants and work-study funding. Penn is the largest institution in the country to offer grantbased financial aid awards to traditional undergraduate students. If your student does not receive aid, keep in mind that Penn will review financial aid applications at any time during the undergraduate years if your family’s financial situation changes. The SRFS website has checklists for financial aid applications and details on both federal and private loan programs.

Л (215) 898-1988 ƍ sfsmail@pobox.upenn.edu î srfs.upenn.edu/financial-aid

The Office of the University Registrar (OUR)

Using our electronic resources, your student can search and register for courses, check exam times and locations, view grades, request enrollment verifications, and order transcripts. Our knowledgeable and friendly staff are available to provide services by email and over the phone during regular business hours.

Л (215) 898-6636 ƍ registrar@upenn.edu î srfs.upenn.edu/registrar

Student Employment

Student Employment, part of Student Financial Aid, provides academic year job listings, including both work-study jobs and jobs for students who do not receive a work-study award. International students will need to comply with certain immigration rules even for on-campus jobs. The Student Employment website includes more information on these guidelines.

Л (215) 898-6966 ƍ seomail@pobox.upenn.edu î srfs.upenn.edu/student-employment

Financing and Payment Plans

Penn offers several payment plans and financing opportunities to assist with your student’s educational expenses. Families can select one plan, or combine several, to meet their needs. If you decide to borrow, we recommend federal loan programs (Federal Direct Loan for students and Direct PLUS Loan for parents), as repayment is more flexible. You can also enroll in a Penn Payment Plan and spread your expenses across four or five payments each semester.

î srfs.upenn.edu/billing-payment/ financing-and-payment-plans

Outside Scholarships

Outside scholarships (i.e., scholarships awarded from sources outside the University) can be an important resource. Penn students may pursue outside scholarships to avail themselves of additional financial flexibility. More information on outside scholarships, including their impact on a student’s needbased financial aid package, can be found on the SRFS website.

î srfs.upenn.edu/financial-aid/outsidescholarships

About Your Student’s Bill

Penn.Pay is Penn’s online billing system through which your student receives their student account bill. Your student can review new daily activity and opt to pay their bill online, securely and efficiently. To comply with federal regulations (FERPA), your student must invite you to be an Authorized User in order for you to access Penn.Pay.

Your student’s first bill is sent at the beginning of July, with a due date near the end of July (check the billing schedule on the SRFS website for exact dates). When the bill is ready, SRFS will send an email notification to your student’s University email address and to any authorized users associated with the account. Your student’s first bill will include all of their semester charges, including tuition, fees, housing, and dining. SRFS sends a new bill each month reflecting any additional charges.

Full payment of the student account bill is due by the date indicated on the statement. Students are responsible for paying any amounts not covered by financial aid, loans, outside scholarships, or payment plans. A late payment penalty of 1.5% of any past due balance will be assessed each month and may result in the account being placed on financial hold, which restricts future registration, diplomas, and transcripts.

Payments can be made with a U.S. checking or savings account or your credit card. Note that credit card payments are assessed a convenience fee. Penn does not receive any compensation or portion of the convenience fee. Personal checks are also accepted through mail or in person, or funds can be sent via a wire transfer.

Penn does not accept cash payments for student accounts.

î srfs.upenn.edu/billing-payment

The Must-Do List

We strongly encourage you to review the SRFS Must-Do List with your student and have them complete it as soon as possible. The Must-Do List addresses your student’s safety on campus, privacy rights, signing up for Penn.Pay, and enrolling in direct deposit for easy payment of work-study funds and student account refunds.

î srfs.upenn.edu/must-do

Financial Wellness @ Penn

This SRFS initiative aims to enhance students’ financial well-being by providing personal finance education, tools, and resources. Our goal is to help students feel empowered to set financial goals, make informed financial decisions, and improve their financial behaviors. We believe every student should leave Penn with a plan for their financial future. Look for opportunities to engage with Financial Wellness during NSO, throughout the academic year, and online.

î srfs.upenn.edu/financial-wellness

Campus Express

Campus Express allows your student to sign up for many essential student services at Penn. Your student should first go to Campus Express Online, which opens June 1, 2023.

With Campus Express Online, students have direct access to many of the services they’ll need to make their life at Penn safe, convenient, and comfortable. They can apply for a University identification card, see their room layouts, confirm housing, download their free copy of Office 365 ProPlus, take advantage of educational discounts on computers, buy textbooks, register property, review resources related to banking and financial wellness, sign up for a dining plan, and learn about transportation options. To access Campus Express, students will need a PennKey. A postcard explaining all the online services is sent to the homes of all new students in May. Campus Express opens for newly admitted undergraduate students on June 1, 2023. Upperclass students can access the online services at any time. Go to campusexpress.upenn.edu to learn more.

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