There is no greater honor than serving those who serve.
The Exchange Mission and Vision Mission It is the dual enduring mission of the Army & Air Force Exchange Service to provide quality merchandise and services to its customers at competitively low prices and to generate earnings which provide a dividend to support Morale, Welfare and Recreation (MWR) programs
Vision To be our Customers’ First Choice
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Exchange Leadership The Board of Directors
Director/Chief Executive Officer Thomas Shull
Deputy Director BG Casey Blake
Chief Operating Officer Michael Howard 3
Our Shareholders
The Exchange “By the Numbers� $224 Million
Dividend to Soldiers, Airmen and families
3.8 Million
Fort Hood dividends for Morale, Welfare, and Recreation
2 Million
Combat Uniforms Sold in Last 12 Months
Nearly
50%
ONLY
Exchange Associates Connected to the Military
4,300 325 44 24%
Exchange Associates Deployed to Combat Zones
Wounded Warriors Hired Since March 2010
Exchanges in Afghanistan and Iraq
Exchange Associates Who Are Military Spouses and Family Members
Provider of Bakery Goods/Bottled Water Supporting U.S. Military Overseas
Unique Programs & Services Exchange
NEX
MCX
WalMart
Target
Sears
JCP
Lo-Med-Hi Category Brand
L
L-M
L-M-H
L-M
On-line Retailer
Limited
Limited
22.9
22.9
25.2
26.9
Credit provider (% APR)
10.2
Gas Stations
W/W telecom provider
Worldwide Locations
Japan
Worldwide Logistics
Limited
Operate Loss/Marginal Facilities
Military Clothing Stores
Military Command Relations
OCONUS Bakery/Water Plant
Contingency Operations
Djibouti
Deployable workforce
Ship Stores & Lodging School Meals
4.2 M
380 K
58 K 6
Limited
Limited
Our Greatest Asset 42,236 Associates 6,790 Spouses 4,302 Veterans 877 Ft Hood Associates 48% military spouses and family members 305 Concession partners
Support for Veterans Detail-to-Retail Program Wounded Warriors
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How We Serve
Ft Hood Exchange Facilities 20 Retail Facilities 2 Mainstores Military Clothing 8 Express with Gas 8 Express/Troop Facilities Class Six
77 Concessions 9 Barber shops Paul Mitchell Petals& Blooms 3 Firestone Hertz Car Rental U-Haul GameStop Tactical Gear Optical Center Dental Clinic 2 Exchange Mobile Centers (EMC) 3 The Cleaners/Alteration Place 10
Ft Hood Exchange Facilities 30 Restaurants 3 Robin Hood 3 Charley’s Pizza Hut/Wingstop Captain D’s Selim’s Doner Kebap Mobile Catering
3 Anthony’s Pizza 2 Einstein Bagel 3 Blimpie Popeye’s SDC Coffee Corner Palmer Theater
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3 Burger King 3 Green Beans Coffee Manchu Wok Taco John’s WingZone
Fort Hood Name Brand Concessions Current/New Firestone Expansion, currently operate 3 locations Graphic Concepts Name Brands for Mall Things Remembered GameStop GNC Expansion at Clear Creek Main Store Addition locations H&R Block, GNC and Tactical Gear UPS Food Concessions Green Beans Coffee, Popeye’s, Pizza Hut
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Fort Hood “ The Great Place” Exchange Capital Future Projects Clear Creek Dual Food Add Burger King & Popeye’s, both will have drive thru Sante Fe Express New facility with gas and drive thru food Kouma Express Expansion Expand retail and MPDS ADA Express New facility with gas and drive thru food
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Fort Hood “ The Great Place” Exchange Capital Expenditure Projects PX Shopping Center $47.2 million This project construction is a 2.0 module (270,000 SF) shopping center across from the existing shopping center and commissary on Clear Creek Road. It includes a new 170,000 sq. ft. Main Store, nine food concepts which are proposed. (Denny’s Express, Manchu Wok, Charley’s, Arby’s, Del Taco, Subway, Froots, Starbucks and Baskin Robbins) concessions, MEDCOM Satellite Pharmacy and Exchange Dental and Optical concessions.
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Thank You!
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