ThIS Magazine - April/May by Liverpool BID Company

Inside... THE BIG STORY Funding boost for Commercial District

HOT TOPIC

IN MY OPINION

DOWN YOUR STREET

CITY NEWS Exchange Flags enters dramatic new era

BID UPDATE Sign up to the heart safe scheme

Taking Bold Steps?

One Magnificent City

Accomodating a balance

APRIL/MAY 2015

LIFE CHANGING Shocking scheme for city centre

WELCOME TO ThIS PUBLICATION

Contents 3 PROPERTY MATTERS 4 BUSINESS NEWS 6 IN MY OPINION 7 CITY NEWS 10 THE BIG STORY 12 HOT TOPIC 14 IN FOCUS 15 DOWN YOUR STREET 16 BID UPDATE 18 BID BULLETIN BOARD

ThIS Magazine produced by the Liverpool BID Company Editor: Michael Doran - Liverpool BID Designer: Álvaro Costela Sánchez - Liverpool BID No part of this magazine may be reproduced in whole or in part without written permission of the distributor. The articles in this magazine are for information purposes only. Liverpool BID Company assumes no liability or responsibility for any inaccurate, delayed or incomplete information; nor for any actions taken in reliance thereon.

Chief Exec’s Welcome Spring - it´s the season of rebirth, renewal and revival. These winds of change are readily felt in the BID Company, where many new schemes to improve the city centre experience are now coming to fruition. And one is, I´m proud to say, going to be a life saver. The defibrillator project delivered in partnership with Medicash and North West Ambulance Service (see pg 17) will give victims of a cardiac arrest in the city centre the best possible chance to survive. Meanwhile in the Commercial District a £2m public realm upgrade, which has been 3 years in the making with the city council, will make a big change to its look and feel (see pg 1011). Of course, developing relationships in both the public and private sector is critical for any BID seeking to deliver a change for the better. St Paul´s Square and Exchange Flags are two great examples and we are delighted to be working with CBRE and Capital

Properties in their efforts to bring these great spaces into a new era (see pg 6). Equally, Bold Street is at a pivotal stage in its renaissance. In this case we will be working with both the council and businesses to steer a course that benefits all parties, as you’ll find on pg 15. But, thankfully, some things never change. The annual Light Night celebrations will kick off another stellar summer programme that is One Magnificent City (see pg 12-13). And the night before, we’ll host our Annual Mystery Shop Awards celebrating your customer care (see pg 16). The results are amazing but there is always room for improvement, of which we’ll be able to tell you more in the next issue! In the meantime keep checking www.liverpoolbidcompany.com for updates and opportunities. Bill Addy, Chief Exec Liverpool BID Company

The information contained about each individual, event or organisation has been provided by such individual, event organiser or organisation with permission. The opinion expressed in each article is the opinion of its author and does not necessarily reflect the opinion of the Liverpool BID Company. If you would like to promote your company/product to more than 1,500 businesses, employing more than 75,000 people, please contact the Liverpool BID Company at: T: 0151 233 2890 E: info@liverpoolbidcompany.com W: liverpoolBIDcompany.com Twitter: @LpoolBIDcompany LinkedIn: Liverpool BID Company Rate card available on request

working together for a better city centre

Property matters

Investment and development in Liverpool city centre by numbers

city centre developments VALUE & IMPACT

4,000 potential

£1.1

new jobs

billion on site

BY SECTOR

£562m

£272m

£86m

knowledge

residential

hotels

RECORD YEAR SINCE 2008

£56m

£50m

£12m

leisure & culture

offices

retail

LITTLE & LARGE ROYAL COURT

Royal Court - Phase 2 £3M - June 2015

Exhibition Centre £40M - Sep 2015

Office take-UP EVOLUTION

BY SECTOR

(Sq ft Take-Up)

(Take-Up in 2014)

£ YEAR TOTAL

2010 2011 2012 2013 2014 394k 382k 534k 534k 563k Commercial District Rest of the Liverpool City Region

Professional Public Sector Financial Distribution Training Creative Other 15% 5% 31% 33% 8% 6% 2%

RECORD YEAR

122 TRANSACTIONS DURING 2014

SINCE 2005

Data used in this infographic can be found in the Liverpool Commercial Oﬃce Market Review 2015 produced by the Property Group of Professional Liverpool and on the Liverpool Development Update March 2015 compiled by Liverpool Vision and the Mayor of Liverpool.

BUSINESS NEWS

Shortlist for tourism ‘Oscars’

There’s a place The shortlist has now been announced for this year’s Liverpool City Region Tourism Awards. Several BID businesses are in the frame to walk away with one of the city’s prestigious Tourism ‘Oscars’. There are 18 Corporate and Individual categories up for grabs with voting for The People’s Choice award open until 30 April, when a shortlist will be announced. The winners, including the Tourism Ambassador of the Year award, will be announced at the awards ceremony on 21 May at St George’s Hall.

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Those BID Businesses shortlisted are: • Aloft Liverpool - Best Newcomer to the Visitor Economy • Hotel Indigo - Hotel of the Year • Adagio Liverpool - Serviced Apartment of the Year • Fazenda Rodizio Bar and Grill - Taste Liverpool

And in the Outstanding Customer Service, which is sponsored by the Liverpool BID Company, those shortlisted include: • Kasia Psiuk - Bistro Qui? • Nikki Palmer - Thistle Liverpool Atlantic Tower Sara Wilde McKeown, chair of Liverpool City Region’s Visitor Economy Board, is one of the judges, and said: “Every year we look to the tourism industry to set a new bar in the quality of their service and so just to be shortlisted is a tremendous achievement. “Judging and finding a winner is not going to be easy but that speaks volumes for the sector who every day are at the frontline of selling and promoting this wonderful region of ours.” For more information or to purchase tickets for the awards please go to: visitliverpool.biz/what-we-do/ liverpool-city-region-tourismawards

LJLA going Dutch! (and global) Passengers using Liverpool John Lennon Airport can travel the world again thanks to a new route to Amsterdam Schiphol Airport. Flybe, Europe’s largest regional airline, is to begin operating the new route to one of the continent’s major hub airports later this year. The new service will begin on 7th September providing up to three flights per day, reconnecting business and leisure commuters to the global route network map. Flights are timed to coincide with many convenient onward long haul connections available through Amsterdam

with destinations including New York, Bangkok, Singapore, Hong Kong, Tokyo, Shanghai and Toronto - all will become accessible from Liverpool via Amsterdam. Re-establishing a link to a ‘hub feed’ has been the Airport’s number one priority. Flights can be booked at www. flybe.com with one way fares from £34.99.

BUSINESS NEWS

BID backs businesses to bike it Share your lunch

A new discount scheme has been launched to get workers biking around the city centre. Citybike - the city’s cycle hire scheme - is offering businesses a special match funded membership to enable them to provide low carbon, convenient transport for employees across the city. The Liverpool BID Company has signed up and is encouraging it’s 1,500 members to follow suit. BID Chief Executive Bill Addy said: “Citybike has brought a brilliant new dimension to getting around Liverpool city centre. “Many businesses will see a huge benefit from the scheme as it can cut times going to meetings and also give employees a real healthy boost to their daily routines. “Liverpool is a fascinating city to explore by bike and we’ll be encouraging all our BID members to sign up and get moving!”

Law firm Brabners. Senior Associate Solicitor Adrian Rogers said: “This scheme look great and we’re really interested in getting involved in the business and corporate scheme on offer.” To encourage businesses to offer citybike as an alternative to pool cars for inner-city business travel, the corporate & business offer match funds investment by businesses. For each citybike a company wants to access they can purchase a smartcard for £3 and travel then costs £1 per hour of use. Under the scheme, citybike will double the investment, so if a business pre-pays £50, citybike will make it £100, giving each company double the usage. citybike is commissioned by Liverpool City Council and operated by Hourbike. There are now more than 130 stations, 680 cycles in circulation. For more info visit citybikeliverpool.co.uk

A lunch time truck has set up in St Paul’s Square to provide workers in the Commercial District with some genuine food for thought. An anti-poverty agency has rolled out the truck to provide a unique opportunity that people can really sink their teeth into. Can Cook, now in its eighth year, has brought ‘Share your Lunch’ to Liverpool, in an initiative that provides families living in food poverty with a fresh, healthy meal each time a meal is bought from their truck. ‘Share your Lunch’, which is supported by Liverpool BID Company, CBRE, Santander and Hill Dickinson provides the customer with a hearty portion of street food and the satisfaction of knowing that their gesture has benefited an individual or a family in Liverpool.

are children. Numbers are climbing and action needs to be taken! “Our target is to sell 3,000 meals to workers in April and in return, Can Cook will produce and distribute 3,000 meals in May – we need your help to make this possible, so grab a slice of the action on your next lunch-break. “To reach our target we’re also asking corporate teams to battle it out and staff our food trucks in an Apprentice-style manner.” For three weeks from Monday April 13th, businesses will provide teams of three who will work alongside Can Cook’s skilled chefs. The teams will be responsible for their own social media campaign to drive footfall to the truck – prizes will be up for grabs to the winning teams.

Robbie Davison, director of Can Cook said: “Tragically, in Liverpool alone, 60,000 people are living in food poverty – 33% of this number

To find out more contact david@cancook.co.uk or follow @CanCookStudio on Twitter.

John Muddeman, Event Director of Tri Liverpool, said: “This challenge is great way to get fit and have fun with colleagues and at the end be able to have the immense satisfaction to say ‘I did a triathlon’. The course is amazing and there will be thousands of spectators out in

force to cheer you on around the city centre.”

Challenge your workplace to tri Can you swim? Can you run? Can you cycle? If you can do just one – and know 2 work mates who can do the other two – then the Liverpool Triathlon wants to hear from you! Organisers are looking for city centre businesses who are up for a challenge to enter relay teams into their corporate competition. Tri Liverpool on 26 July offers a unique chance for workers to become a triathlete and join almost 2,000 scousers on an epic course that takes you past Liverpool’s most famous landmarks.

What do I need to do? •Get a team of three together •One person swims 750m, another cycles 20km and your final team member runs 5km. Where do I sign up? •Visit www.triliverpool.com The Liverpool BID Company has negotiated an exclusive discount for BID businesses to enter a relay team. Use the code BIDTRILIVERPOOL to ensure that you only pay the Early Bird Discount Rate with whole team packages (three people) available for £150. The direct link to punch in the code is here: http://tinyurl.com/BIDTri

Tri Liverpool is organised by British Triathlon in partnership with Liverpool City Council. To find out more visit www.triliverpool.com

IN MY OPINION

Accommodating a balance, by Colin Forshaw Liverpool City Council has announced it is to create a task force to review the amount of student accommodation projects in Liverpool city centre and the impact the work is having on the area. The Liverpool ECHO recently reported that plans for 2,285 student bedrooms filling 86 storeys of development have either been proposed or approved for Liverpool city centre since February. Colin Forshaw, head of property at Bruntwood, which manages 9 major office buildings in the Commercial District, gives his view on the issue. For any city to successfully grow its property infrastructure, while retaining its unique identity, it’s absolutely crucial that it is able to achieve a sense of balance. In Liverpool, that means continuing to invest in prime office stock while also meeting the demand for greater volumes of residential property, particularly student accommodation. The city has rightly earned its reputation as a top class academic destination for many thousands of students who bring much to our economy, both now ThIS Liverpool App Ad.pdf 1 and in the future, so we

should continue to offer them market-leading accommodation. However, it also abounds with a rich seam of entrepreneurial spirit and is home to countless innovative start-ups and growing businesses. We must provide enough creative workspace for that thriving SME community to prosper.

Looking at Liverpool as a global city, it is easy to draw comparisons with New York, where you see the main streets in the commercial districts lined with offices and associated retail, while 01/04/2015 10:40:52 the often leafy and quieter

side streets work very well as residential areas. That’s how we’d like to see the commercial district preserved in Liverpool. We have discussed this notion with Liverpool city council at length and I’m pleased to say that they agree with our belief in the need to balance the pressure for residential property with the need to invest in city centre office space to grow businesses and create jobs. No type of development should be considered in isolation, but rather in the wider picture of what’s best for Liverpool as a city.

We must provide enough creative workspace for the thriving SME community to prosper. If we can continue to strengthen each pillar of development side by side, we can deliver a brighter future for every resident.

CMY

OOL” P R E IV L IS H T “ H IT W AS ABC! Y S A E S A P P A E E R AF

CITY NEWS

Multi-million revamp for Moorfields station • Northern line, platform 2 (towards Sandhills): closed 3 August till 15 November 2015 • Northern line, platform 1 (towards Liverpool Central and Hunts Cross): closed 4 January till April 2016

Moorfields is undergoing a £8m pound transformation – but will stay open throughout! The refurbishment aims to provide a better railway for the increasing number of people travelling by train. Starting from Monday 13 April, the revamp will take about a year to complete. The station will remain open throughout, however all three platforms will close temporarily at different

times for a few months to allow work to take place. In line with the demands of 21st century passengers, improvements will be made to platforms, walkways, and the upper and lower concourse areas. There will be new flooring, fresh enamel cladding on the walls and brighter lighting. Phased Closure: • Wirral line, platform 3: closed 13 April till 3 August 2015

Mentors needed to Spark Up

The dates for the phased closure of the three platforms have been chosen to minimise disruption to journeys while various major events are held, such as the Three Queens, as well as to accommodate the extra passengers who come into town for Christmas. Moorfields is the last of the five underground stations being refurbished as part of Network Rail’s £40 million investment to upgrade Merseyrail’s loop line stations. The other stations were Liverpool Central, James Street, Lime Street and Hamilton Square, which is due to open on 27 March. The refurbishment cost of Moorfields is £8 million. Andy Heath, deputy managing director of

Merseyrail, commented: “Moorfields has been crying out for a makeover for some years now, and it’s great that the work is finally about to start. We are sure that customers and businesses will be delighted with the end result, but we do ask people to bear with us while it’s being done. “It’s important to us that information about alternative travel arrangements is communicated effectively, and we have worked hard to provide it through a variety of channels.” A booklet has been produced, outlining the different travel options during each of phase of the work. It will be available at all Merseyrail ticket offices and through businesses in the Moorfields area. Regular updates will be communicated via www.merseyrail.org/ lovemoorfields the Merseyrail app and on Twitter.

Church goes undercover

A flock of fledgling entrepreneurs have signed up to a business accelerator programme in a bid to fuel a wave of Liverpool “super businesses” over the next four years. Spark Up, based in Liverpool & Sefton Chambers of Commerce, provides a series of master classes, workshops and business panels supported by one-to-one mentoring to help develop the “inner entrepreneur”. It will run for 20 weeks with 37 businesses signed up. The scheme was inspired by similar projects in Boston and Scotland. The pilot programme, which took place in the city during IFB 2014, created 17 jobs and £250,000 worth of investment. Jenny Stewart, Chief Executive of the Chamber, said: “We hear it time and time again in Liverpool there simply aren’t enough businesses to realise the market’s full potential. “However, there’s certainly no lack of creativity or ambition.

“Spark Up leverages that energy and gives our entrepreneurs the confidence and resilience to thrive.”

For ten days this month, St Luke’s will have a roof - for the first time since the May Blitz of 1941!

“It’s only going to be up for ten days, but we’re committed to make maximum use out of it.”

Places on Spark Up are open to those armed with just an idea and ambitious small businesses who have been trading for up to two years.

A unique transparent marquee within its walls is to transform the ‘Bombed Out church’ from an outdoor to an indoor space.

Plans include craft fairs, live music, live theatre and a public forum on April 23 inviting the local community to debate it’s future.

• The Chamber is looking to new businesses in the BID districts to get on board by taking part in the mentoring programme, with the next phase to start in October.

The scheme, which will run from 17-27 April, has been part funded by £18,000 raised from Crowd Funding to develop the Hardman St site.

Ambrose added: “We want to engage with everyone, let them ask questions, put forward ideas, get involved and be part of the process.

Ambrose Reynolds, who is drafting a business plan to protect the iconic venue in the long term , said: “People have often said wouldn’t it be great if it had a roof so thanks to the funding we thought let’s try it out and see what happens.

“St Lukes belongs to the people of Liverpool and should remain so.”

If you would like to join Spark Up, as a candidate entrepreneur or as a mentor, please contact: sparkup@ liverpoolchamber.org.uk

For more information, please go to: www.bombedoutchurch.com

CITY NEWS

Exchange Flags enters a dramatic ´new era´

City centre workers can prepare for some al fresco entertainment - as open-air theatre comes to Exchange Flags for the first time. Chapterhouse Theatre Company will be performing four shows in the historic square this August, transporting audiences from the faraway lands of The Jungle Book to the idyllic countryside of Jane Austen’s Pride and Prejudice. The Casebook of Sherlock Holmes and Jane Eyre will also grace the World Heritage listed backdrop, as the square embarks on a ‘new era’ of activity. Capital Properties also have plans for community events and are collaborating with the BID Company to further

animate the square including Light Night in May and Brazilica in July. For the live shows, theatre-goers will be treated to a selection of street food stalls, as well as an outdoor bar. The new programme comes as the new Vincent Cafe and Cocktail Bar, part owned by Liverpool FC Captain Steven Gerrard, announced its opening date of 27 May. It’s launch completes 35,000 sq ft of deals at the landmark building in the past year, including Solicitor Jackson & Canter taking 16,547 sq ft in Walker House on a 13-year lease in one of the largest lettings in Liverpool. Libby Witherden, Head of Marketing and Events at Capital Properties, said:

“Exchange Flags is the ideal setting for outdoor theatre in Liverpool and we’re delighted Chapterhouse will be joining us this summer. “With the beautiful square, and these historic buildings as a backdrop, the stage is set for some great performances. Theatre is just one element of a busy events calendar planned for Exchange Flags over the coming months, and is very much part of a plan which ushers in a new era, repositioning Exchange Flags as a not just Grade A office space but a visitor attraction in its own right.

Chapterhouse Productions: • Saturday 8th August – Pride and Prejudice • Saturday 15th August – The Casebook of Sherlock Holmes • Saturday 22nd August – The Jungle Book (this performance starts at 2.30pm and doors open at 12.00pm) • Saturday 5th September – Jane Eyre Tickets - £15.00 for adults, £11.00 for students and children. Family tickets (two adults and two children) at £45.00. Tickets for each performance will also be available on the door. Each performance (aside from The Jungle Book) will start at 7:00pm. Tickets for shows available at chapterhouse.org

Grand Ball for ‘Three Queens’ City to go quackers! weekend! A Grand Ball in set to transform the historic Exchange Station in celebration of the Three Queens weekend, hosted by the city’s LGBT community. The Stanley Street Quarter CIC, the House of Suarez and Delifonseca have planned the evening to raise money for the Michael Causer Foundation and various community projects. Hosted on Friday 22nd May, to coincide with arrival of the world famous Cunard fleet, the Three Queens Ball aims to host a night worthy of the liners and guests themselves. As well as marking Cunard’s 175th Anniversary weekend, as part of the One Magnificent City programme, the event will celebrate the work carried out in the name

credit house of suarez - Vogue ball 2013

of Michael who was murdered in August 2008. Cllr Gary Millar, Chair of the Michael Causer Foundation, said: “I would like to thank everyone involved for their ongoing support in helping us tackle hate crime, ignorance and bigotry. We are so grateful for any fundraising help and this event and others keeps Michael’s legacy alive.” Tickets are now on sale for £45 (Standard) and £60 (VIP) and can be booked on line at www.stanleystqtr.co.uk

Liverpool city centre will be invaded by an army of giant ducks this summer – in a bid to support cancer patients. Each towering seven feet high, a trail of twenty ‘popup’ sculptures celebrating ‘Liverpool firsts’ will pepper the city this May and June. Launching on Light Night, the event, run by AquaDucked, will raise funds for Macmillan Cancer Support. Nesting at specific locations, the ducks will be on show until 9 June after which, in

July, they will be auctioned off. Tracey Crosbie, Events Manager for Liverpool BID Company, said: “The Duck Trail will help kick start an amazing summer of events in the city centre. “The fact its celebrating Liverpool Firsts means it will entertain and educate visitors and locals alike, while raising money for a brilliant cause that affects almsot everyone.” For more info contact: Nick Cole at admin@aquaducked. co.uk, 01524 389 410 or go to aquaducked.co.uk

THE BIG STORY

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Alison Lobb, managing parter of Morecrofts said: “As a firm that has recently moved to Old Hall Street we are delighted to hear that the improvement works have been approved. It should really enhance the visitor experience for our clients and provide an even better working environment for our staff. We have long been supporters of the Commercial District BID and are really pleased to see how it’s benefiting those who work in and use the Old Street area.”

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Old Hall Street What - Near No.1 Old Hall Street - The 6 trees, grilles and up-lighters to be removed and replaced - Cotton Exchange - The footway to be upgraded to match the new works carried out by Bruntwood - Street Lighting - Street lighting upgrade; to replace existing columns and provide lanterns with LED technology

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The funding, raised via the 1% BID levy, has been matched by the city council who in addition will invest a further £500k into Water Street in the following year.

The Commercial District BID has invested £900K in the programme, which begins this summer.

Jim Gill, Chairman of the Commercial District BID, said: “This major investment in the public realm of the Commercial District has been a key priority for the BID Company and we welcome the city council’s support in this programme.

“This has been three years in the planning and we will set out more developments in our new business plan for the Commercial District over the next five years. Much is still to be done, but the journey has begun.”

St Paul’s Square

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• Leather Lane • Bixteth Street • Old Hall Street • Edmund Street • North John Street • Eberle Street

The works are part of a wider four year programme, which includes a new city centre ‘connectivity’ scheme with new and improved signage and lighting, dedicated coach parking, more priority for pedestrians and cyclists and a review of bus routes to reduce delays.

Bill Addy, Chief Executive of Liverpool BID Company, added: “Businesses in the Commercial District have looked to the BID to make a meaningful impact on the public realm in the city centre and this is what we intend to deliver.

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Liverpool City Council has approved plans to a £1.4 million resurfacing and improving footpaths and street furniture on:

further enhance the appeal of the Commercial District as the place to do business in Liverpool.”

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The approval came almost a year to the day when the Commercial BID will seek a re-ballot from members (on 17 March 2016) to develop the district up to 2021.

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A massive investment programme has been given the green light to improve the public realm in the Commercial District over the next two years.

Edmund Street What - Upgrading the footway and kerb materials to grey granite or stone to match the surrounding area - Removal/replacement of trees with a more suitable species and/or alternative feature such as planters - De-cluttering of street furniture - Street lighting upgrade; to replace existing columns and provide lanterns with LED technology When w/b 19 Oct 2015 - w/b 4 Jan 2016 David Colvin, partner at Matthews-Goodman, the commercial property company which is celebrating its 150th year in 2015, said:

“I am delighted these funds have been allocated to further improve the streetscape and amenities in this heartland of the business district. It is essential for business growth, as well as for residents and leisure users, to ensure the environment is as attractive and user friendly as possible.”

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THE BIG STORY

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Bixeth Street What - Upgrading the footway and kerb materials to a grey coloured granite, to tie in with the surrounding area - Establishing boundaries and any potential accommodation works such as cellars - De-cluttering of street furniture - Upgrading Street lighting; replacing existing columns and providing lanterns with LED technology

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Colin Sinclair, Director of Property Marketing at Bruntwood, said: “As a major investor in the Commercial District we are pleased to see these transformational public realms works get the go ahead. It’s a great example of public and private sector working together to create an environment where businesses can grow and prosper, creating jobs and so benefitting the whole Liverpool economy.”

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Leather Lane What - Removing trip hazards - Repointing the path When w/b 6 July 2015 - w/b 10 August 2015 Fiona Hornsby, Licensee at the award-winning Thomas Rigby’s, said “The investment in the public realm around Leather Lane and North John Street was hugely welcome.

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Andrew Pankhurst, Manager of GBar, said: “These public realm works are extremely important developments for Eberle Street, that have been many years in the waiting. As a member of the Stanley Street Quarter, it’s amazing to see the BID company are striving towards improving the area that we work in, and that so many customers enjoy when visiting the LGBT quarter.”

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Eberle Street What - Re-designing the levels and create a shared street - Aiming to make a major transformation with scope to create a visual effect that will make the street a visitor attraction

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“These kind of improvements are always good for the city centre. Access is a major issue for any business, especially like ours, so it’s good to know that the works will not last a long time. Be great if this could be followed up with more greenery and plating to make the district feel even more welcoming.”

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ding the footway and kerb materials to grey granite or stone to match the surrounding area ng a higher specification base in the footway to prevent future damage in line with standard details shing boundaries and any potential accommodation works such as cellars (the intention is to plate ars and continue the new surface across them) ttering of street furniture

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Moreno, General Manager of Spanish Tapas restaurant La Viña, said: “This is a great use of our BID estment that makes our streets look more appealing to customers is always beneficial for businesses . I’m also glad that the works are scheduled for January as that is when footfall is quite so will cause m disruption.”

IN FOCUS

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IN FOCUS

How fab are they?

A new study has been launched to find the value of The Beatles legacy to Liverpool. Researchers are to look into the fab four’s monetary, social and cultural worth to the city, as well as any gaps in provision for tourists. Academics from the University of Liverpool and Liverpool John Moores University will also investigate what the potential value of the band could be if these gaps were filled. The survey has been launched amid a flurry of property activity in the world famous Cavern Quarter, most notably the news that the Beatles-themed Hard Day’s Night Hotel has gone up for sale. The owners have instructed global property consultancy firm CBRE to find a buyer for the 110-room venue,

which opened in 2008, with a starting price tag of £11m. Meanwhile an application has been made to convert five upper floors of the Grade II-listed Produce Exchange building, which overlooks Mathew Street, into 58 luxury homes. Sotheby’s are to make a rare move into Liverpool’s property scene to market the apartments through its real estate wing. And at ground floor level of the Grade II listed building, which was built in 1902, two new restaurants are set to open. Turtle Bay and Grillstock have both been granted premises licences, which includes the sale of alcohol and provision of entertainment, by the council with planning applications the next move. Grillstock, which specialises in barbecue-style food

including pulled pork and beef brisket, is looking to set up next to the Cavern Pub. Caribbean restaurant Turtle Bay has 15 outlets spread across the country and is looking to be based directly opposite the entrances to Flares and the Cavern Club. Their potential neighbours at The Cavern and Hard Day’s Night Hotel are providing evidence for The Beatles impact survey, along with other tourist attraction operators, music industry experts and members of the public. Professor Simeon Yates, Director of The Institute of Cultural Capital, said: “Creative and cultural industries are key to the economics and the identity of major cities. At the core of this is making the most of the cultural heritage and contemporary culture – and for Liverpool, the Beatles are at the heart of both of these

things.” The research will be separated into three areas: historical mapping; space and place mapping; and cultural impact of the Beatles. The University of Liverpool’s Department of Music will carry-out a concise mapping exercise identifying all the historical events which tie the Beatles to specific city locations and spaces. The European Institute of Urban affairs, based at LJMU, will use the outcome of the cultural research to provide an economic impact assessment of the current and future potential impacts of the Beatles legacy on the city. The report is expected to be completed in the summer. • The next Cavern Quarter meeting will be held on Monday, 20 April at 3pm in Button St Smokehouse.

DOWN YOUR STREET

Taking Bold Steps? As renaissances go, Bold Street is arguably Liverpool’s current poster child. It’s rise as a foodie hub and plaudits from the likes of the Sunday Times and travel bible Lonely Planet has created a real buzz, underpinned by some staggering facts: • A record 24 new businesses in 24 months. • A vacancy rate of less than 3% (regional average is 13.5%). • Footfall up 6.2% in 2014 on 2013. And yet, a recent assessment of Bold Street has identified that despite these strengths it is weak in encouraging ‘dwell time’ and ‘lacks greenery’. Consultants Mott MacDonald, who are overseeing the city centre’s movement strategy,

made this assessment last Autumn. In response the BID Company has hosted a series of meetings with Bold Street businesses exploring ways to address these ‘weaknesses’.

businesses. A secondary benefit of this exercise would be to reduce traffic and damage to alleygates, and the resulting environmental and safety risks this poses.

1. To create seated areas in current parking bays 2. To create planted areas

Bill Addy, Liverpool BID Company Chief Executive, said: ”Bold Street continues to grow from strength to strength and the variety of shops opening shows just how attractive a trading environment the street is.

The BID Company is now in talks with Liverpool City Council to scope out these ideas and work out costings. Businesses will soon be consulted further, as the seating areas could potentially be managed by them.

“The BID Company will continue to do its utmost to support, promote and improve the street’s appeal and we hope to have concrete developments in the next 3-6 months on both the seating proposals and waste management issues.”

In tandem with this exercise, the BID Company is also investigating ways to streamline waste management operations at a reduced cost for Bold Street

• Five Bold Street businesses are to appear in a new TV special by local channel Bay TV in May. Tune in to Freeview Ch8 to find out more.

Two ideas have come to the fore:

Since April 2013, Bold Street has welcomed a raft of mainly independent restaurants, cafes and fashion stores, such as: • Bakchich • Central Perk • Custom Cupcake Company • Dig Vinyl • East Avenue Bakehouse • Greenwoods • Johnny English • Le Coq Rotisserie (May 2015) • Liberty Flights • Maray • Miyagis (May 2015) • Mowgli Street Food • Nolita Cantina • Nook & Cranny • Raggas • Seoul Love • Sida supermarket • Wang Wang supermarket

Did you know? The BID Company manages Bold Street’s profile on both Facebook and Twitter, which have a combined following of 19,000 people.

Artist impression of one of the proposals for Bold Street

BID NEWS

FAMILY FUN FE IVAL

Mystery Shop Award winners to be revealed

Thursday 23rd Sunday 26th April 2015 Customer Satisfaction levels in Liverpool city centre have reached an all-time high, according to the BID’s 2015 Mystery Shop survey. Liverpool businesses score a record 9 out of 10 rating.

HigHligHts include Medieval Banquet st george’s Hall shield Making Workshop central library Punch & Judy show st John’s gardens spring BBQ Marriott Hotel Backstage tours, storytelling & children’s crafts Playhouse theatre Fancy dress competition central library craft & Refreshment stalls st John’s gardens

A total of 170 businesses – from independent cafes to national chains across both City Central and the Commercial District - scored an average 90.4% approval rating, up 4% on 2014. Of those secretly assessed for the 6th annual survey, commissioned by Liverpool BID Company, a record 33 businesses scored top marks. Equally, a record total of 75 businesses scored above 90% and an all-time low of just 12 stores attained a mark below 70% in the independent assessment. Those which scored a 90% or better rating will be honoured at an awards ceremony on Thursday, 14th May, in the City Of Liverpool College on Roscoe Street.

Invitations will be issued after the Easter half-term break. Bill Addy, Chief Executive of Liverpool BID Company, said: “For Liverpool to say it can offer a 9 out of 10 customer experience to shoppers and diners is truly exceptional. “We’ve worked hard to support businesses in driving up standards and we’ve been delighted with the way they’ve embraced the feedback and the training opportunities to support their staff. “There’s always room for improvement and plans are in place to continue to build on these tremendous results.” As a follow up to the awards, 1-2-1 feedback sessions will be provided and the BID company will again be looking to partner an organisation to provide World Host training sessions for free. • In 2014 more than 550 employees from 161 BID businesses attended World Host Training, NVQ and Mary Portas Training sessions.

BID apprentices hired! The BID Company has paid a fond farewell to its first apprentices – both of whom have left for full time jobs.

www.facebook.com/sgQlpool @sgQlpool

#sQgFamily Fest

Christian Carden, 18 from West Derby, and Samantha McCauley, also 18 from Wirral, joined the BID team last May via the Chamber of Commerce and the Mayor’s City Council apprenticeship scheme. The pair got involved in all aspects of BID operations from event management to environmental and marketing campaigns, as well as financial and administration procedures. This experience enabled Christian to gain employment at Princes Food while Samantha has secured a position as

meeting & events co-ordinator at the Radisson Blu on Old Hall St. Bill Addy, Chief Executive of the BID Company, said: “It’s been a pleasure to watch Christy and Sam grow and mature. We’ll miss their enthusiasm and dedication but we wish them every success as they begin their careers.” The BID Company will seek two new apprentices in the summer.

BID NEWS

Sign up to the ‘Heart Safe’ Scheme Businesses are being invited to support a life-saving scheme that will make Liverpool a ‘heart safe’ city centre. Liverpool BID Company and Medicash have joined forces with the North West Ambulance Service to install a raft of defibrillators across the city centre. So far more than two dozen of the life-saving machines are to be installed in key locations by the end of Summer. Through the scheme, BID businesses are being offered a 50% discount if they want to install a device, which usually cost £1,200, as well as receive free training and after care support, which would normally cost upwards of £500. The aim of the scheme is to ensure that you are no more than 2 minutes away from a defibrillator in Liverpool city centre. Evidence shows the chances of survival from a cardiac arrest is 80% if a device is used within that time. Without a defibrillator, the chances of survival reduce to just 2%. BID businesses already signed up to be involved in the heart safe scheme include: CBRE, Hard Day’s Night Hotel and Oh Me Oh My, and the aim is for as many businesses as possible to get involved.

Liverpool city centre already has a number of publically accessible defibrillators provided in all major travel stations, Cavern Walks, Metquarter, Clayton Square, Liverpool ONE, St Johns Shopping Centre and the Cop Shop in St Johns, which was provided by the BID. Sue Weir, CEO of Medicash, said: “Defibrillators are now so

advanced that they won’t function unless there’s a need. One day we hope that defibrillators will be as common as road signs and Liverpool is leading the way.”

places so we are delighted to be involved in this life saving initiative which will significantly enhance our existing Defibrillator provision within the City.”

Robert Hussey Community Resuscitation Manager at North West Ambulance Service said: “Each year approximately 100,000 people die from Sudden Cardiac Arrest in the UK, many in Public

Businesses looking to get involved in the ‘Heart Safe’ scheme should contact andi.herring@ liverpoolbidcompany.com or call 0151 233 4733.

office, the shop or the hotel in which we work.

The first Commercial Net Walk will be held at Noon-1pm on Wednesday 29th April.

Get ‘Net Walking’ A one hour lunchtime ‘Net Walk’ around the Commercial District is being launched for employees to meet and learn about their historic neighbourhood. The free walks, led by Blue Badge Guide Margo Storey, will run throughout the summer and cover the seven medieval streets of Liverpool, taking in landmarks such as the Exchange Flags, the Town Hall and Derby Square. The aim is for workers in BID businesses to get to know the heritage and highlights of this World Heritage listed area and to encourage a more active lifestyle. Liverpool BID Company is launching the walks after a recent survey found most people spend just 20 minutes on lunch

and over 50% eat it at their desk. Margo said: “The best way to get to know Liverpool is on foot and these walks are a great way to meet people too. “Ordinarily we miss so much of the beauty in the commercial district as we are often rushing into the

“I’ll be encouraging walkers to look up and tell the stories of the buildings, the dates, the people involved and the connections between the buildings and the fascinating stories that led to the growth of the city.”

To register, interested ‘Net Walkers’ need to go to: liverpoolbidcompany.com

THE BULLETIN BOARD

BID BULLETIN BOARD

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DAA

Liverpool Dementia Action Alliance

working to become

Dementia Friendly 2014-2015

LIVERPOOL’S DEMENTI A FRIENDLY BUSINESSES EVENT LIVERPOOL TOWN HALL THURSDAY, 21 MAY 201 5, 8.30-1

5.30 Breakfast meeting for 3 bespoke workshops senior managers for employees on: • Customer service • Improving the workp • Dementia friends awarelace ness

For further ormation contact dfbusinesses@gminf ail.com or 01512982 444

1-4 May 2015

L THE GALLERY LIVERPOO Stanhope Street, L8 5RE AN LIVERPOOL ART FAIR IS SION EXCITING OPEN SUBMIS ED SELLING EVENT, DESIGN TO CONNECT LOCAL ARTISTS WITH NEW ART LE, BUYERS ON A LARGE SCA BREAK DOWN BARRIERS, E AND MAKE AFFORDABL . ALL TO IBLE ESS ACC ART

Whitechapel, Liverpool

The Fleet Is Coming! Celebrate Cunard’s 175th Anniversary in Liverpool – 25 May 2015

To mark the company’s 175th anniversary, Cunard’s fleet will be visiting Liverpool between 24-26 May 2015, culminating in all Three Queens sailing in formation on the Mersey for the very first time on Bank Holiday Monday 25 May 2015. We look forward to celebrating with you in Liverpool, the company’s spiritual home.