Banking with vision is banking at the Speed of Life

In 2013, VISIONBank launched its mobile banking app. With a tagline of Banking at the Speed of Life, the app was designed to do just that…allow their clients’ banking to keep up with the fast pace of today’s world. Boasting that they have the best banking app in town, we sat down with them to learn more.

You state that you

have the best banking app in town. What differentiates your mobile banking app from other banks’ apps?

Our mobile banking product goes above and beyond standard mobile banking. While we provide all the basic features you would expect in a mobile banking app, such as viewing account balances, transferring money, mobile deposit, paying bills and locating ATMs, our app has several other unique features. The most distinctive feature is account aggregation. Our app allows you not only to view and transact on your VISIONBank accounts, but it also allows you to view your accounts at other banks and credit card companies. We believe this is an important feature to offer.

In addition, our app allows you to tag, or categorize, your purchases. This is a great budgeting tool. You can search for transactions by dollar amount, check number, or merchant name. You can view merchant details on transactions, such as the merchant’s phone number, address and website. If you are out with friends and are splitting the bill, you can add them as a payee within the app and send them money – right then and there. The app also has bill recognition and reminders, providing you a view of upcoming bills, whether they are paid from a VISIONBank account or another bank account. There are also low balance alerts that you can set to alert you when your account falls below your target balance.

There are so many great features; I don’t know where to stop! We have not found another banking app that combines all of our app’s features into one. We are proud to offer this level of service and technology to our clients.

What is account aggregation and why was it so important for you to have in your app?

Account aggregation allows you to view all of your accounts in one place. It provides the convenience of anytime, anywhere, any account access. For example, you can view your accounts at VISIONBank, your mortgage balance at another bank, and your credit card balance…all in one app. The app shows applicable due dates, balances, and available credit, among other items. We recognized that clients typically bank at more than one institution and we wanted to provide them the convenience to view their entire financial portfolio in one place, eliminating the need to log into multiple apps or online banking sessions. Further, our app users are better informed on their financial picture and spending with up-to-thesecond information.

How secure is mobile banking?

That is a great question and something that users want to know. We take the security of our clients’ information very seriously and worked diligently to ensure mobile banking was completely secure. Upon setup, users are required to enter their online banking credentials and every time thereafter, the app requires a four digit PIN to be entered before it will launch. Each and every time users exit the app, they are required to log back in. The app is designed to detect incorrect PIN attempts and take necessary precautions. No banking data or images are ever stored on the phone. In addition, other security features are available when certain transactions are completed, such as adding a new bill payment payee or transferring funds. If a client ever loses their phone, we can complete a remote deletion of the app from their phone. We believe this is a secure form of banking and have taken more than the necessary steps to protect our clients’ information.

What is the cost of mobile banking?

VISIONBank’s mobile banking is completely free! We understand that some banks charge for certain features, such as mobile deposit. We do not charge for the app or any of its features.

What has been the response to your app and what features do clients like the best?

Our clients love the app and its convenience! Account aggregation, mobile deposit, and the free ATM locator have been popular features.

To learn more about VISIONBank’s mobile banking app, call 701.364.2020 or visit their website at visionbanks.com.

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