Seminar schedule

ATM Global Stage

10:30 - 11:15

THE INDIAN TRAVELLER: WRITING THE GLOBAL RECOVERY SEQUEL

Pent-up demand and eagerness to travel are terms that are very often used for Indian outbound travel. Yes, the Indian traveller is raging to go and wants to travel the world. This segment is quick to rebound, remains strong, and has the spending capacity. Luxury has become the new mantra for the Indian traveller. Research shows that the frequency of travel has increased and spending is going up. Will the Indian outbound traveller replace the Chinese traveller from the pre-pandemic world? What does the Indian traveller now expect and what can international brands do to welcome them with open arms? Let’s discuss this further with stalwarts from the Indian outbound sector who can highlight these new trends and redefine the new and evolved Indian traveller. Moderator: Mr. SanJeet, Founder and CEO, DDP Group and Buzz Travel Marketing Speakers: Deepak Rawat Senior Vice President – International Markets, MakeMyTrip (India) Ltd; Jaal Kalpesh Shah, Group Managing Director, Travel Designer Group; Sandeep Dwivedi, Chief Operating Officer, InterGlobe Technology Quotient Pvt Ltd 11:45 - 12:30

RESPONSIBLE TECHNOLOGY FOR TRAVEL & TOURISM

The tourism industry – travel, hospitality and attractions – has developed a bewildering range of tech solutions. For this panel, we have chosen speakers who can look behind the brochures and the sales pitch to share what they have learnt about what works, what doesn’t and why? Globally is about supporting businesses in taking sustainable action. Globally urges businesses to take a fresh look at technologies many of which can improve bottom lines as well as reducing environmental footprints. Keith and his colleagues in Globally share the aspirations of the Responsible Tourism movement; together we can change the world for the better. Moderator: Keith Bradley, Managing Partner, Globally Speakers: Hugo Domingues, General Manager, Enernouva; Russell Impiazzi, Executive Chef, Sofitel Dubai, The Obelisk; Iftikhar Hussain Shah Hamdani Syed, Area General Manager, Bahi Ajman Palace Hotel

THURSDAY 12TH MAY

rapidly on the rise and an increasing number of countries scrapping Covidrelated restrictions to ease travel, city tourism is steadily returning. We bring together key city tourism boards from around the globe to discuss their sustainable rebuilding and growth strategies post pandemic, and the growing importance of cultural festivals and sporting events in motivating travellers. Moderator: Rashi Sen, Editor, TTN Middle East Speakers: Deveekaa Nijhawan, Global Head of International Market, Qatar National Tourism Council; Bahruz Asgarov, Deputy CEO, Azerbaijan Tourism Board; Emily Jenkins, General Manager, Dnata Travel; Tom Kiely, President and CEO, West Hollywood Travel and Tourism Board

ATM Travel Tech Stage

THURSDAY 12TH MAY

10.30 - 11.15

HOW IS DATA CHANGING AIRLINE RETAILING?

Travel tech start-up Atlas is redefining what it means to be data-led. Moderated by industry authority Brian Staunton, serial travel entrepreneur Mary Li will share her insights on how to build a data-led organisation and why harnessing every parameter of travel data is the future of travel technology. They’ll be joined by a panel of experts providing agency, airline and technology perspectives to help you better understand the practicalities of data infrastructure and customised analysis, and the skills and experience we can take from other industries and apply to travel. We’ll get under the hood of what it means for you and your customers to be dataled, the alignment of in-house technical and commercial capabilities, and what skills next generation executives will need to hone to remain relevant and compete. Moderator:Brian Staunton, Chief Commercial Officer, Atlas Speakers: Ashish Kumar, Director Commercial, Flights Booking, Wego Middle East; Mary Li, CEO, The Atlas Pte. Ltd. 11:45 - 12:30

EMBEDDED INSURANCE AND THE CUSTOMER EXPERIENCE: HOW CONVENIENCE IS CHANGING THE TRAVEL INDUSTRY

Speakers: Peter Smith, VP, Strategic Partnerships – Travel, Cover Genius; Sriram Jayanthi, Product Manager, Merchandising, Omio Travel GmbH

13:00 - 13:45

PAYMENT SOLUTIONS FOR WORLDCLASS GUEST EXPERIENCES

Attend this session to learn more about how HyperPay is helping leading hospitality brands to automate internal daily operations and deliver highquality services to guests with the power of Online Payment Solutions. Speaker: Aziz Khan, Director of Payment Solution, HyperPay