MMS 2013: Configuring Service Manager for Performance and Scale

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SD-B312


Experiences with Service Manager and Orchestrator


What does performance mean?


What does scale mean?


Agenda



Assumptions for Large Scale Deployments


Hardware Recommendations for Large Scale


Hardware Recommendations for Large Scale


Example Architecture for 50,000+ Users Orchestrato r Runbook Servers

Windows Server 2012 4 vCPUs, 8 – 16 GB RAM 60 GB OS DR: RTO 24 hours

SM Connection Servers

Windows Server 2012 4 – 8 vCPUs, 8 - 16 GB RAM 60 GB OS 80-100 concurrent sessions/server DR: RTO 30 minutes

SM Portal SharePoint / WCS

Windows Server 2012 4 – 8 vCPUs, 8 – 16 GB RAM 60 GB OS, 1 TB+ Data 2-4TB of disk for 1095 days DR: RTO 24 hours

Datawarehouse D B SQL 2012

First is failover for Primary Scale as workloads demand RTO: Globally Coninuously Available?

SM Management Servers

Windows Server 2012 4 vCPUs, 16 GB RAM First is failover for Primary Scale as workloads d emand RTO: Globally Coninuously Available?

Orchestrator Management

Windows Server 2012 4 vCPUs, 16 GB RAM 60 GB OS RTO: Not clear

Windows Server 2012 8 vCPUs, 16 GB RAM 60 GB OS Scale as workload demands RTO: 15 min

SM ORCH Target Server

SM Orchestrator Server

Windows Server 2012 8 vCPUs, 16 GB RAM 60 GB OS Scale as workload demands RTO: 15 min

Windows Server 2012 8 vCPUs, 16 GB RAM 60 GB OS Scale as workload demands RTO: 15 min

Windows Server 2012 2 vCPUs, 8 GB RAM 80 GB OS Scale number as workloads demand RTO: 30 min?

Windows Server 2012 2 vCPUs, 8 GB RAM 80 GB OS Scale number as workloads demand RTO: 30 min?

Windows Server 2012 4 vCPUs, 16 GB RAM

Windows Server 2012 24 – 48 vCPUs, 32 – 192 GB RAM 80 GB OS, 600 GB Data

Service Manager DB SQL 2012

Windows Server 2012 24 – 48 vCPUs, 32 – 192 GB RAM 80 GB OS, 600 GB Data

Service Manager DB SQL 2012

Active Directory SCOM, SCCM, Other Systems



SQL Server Configuration


SQL Server Configuration


Max Degree of Parallelism


SQL Performance for ServiceManager DB


SQL Logs and Recovery Model


High Availability




Pick the Right User Experience


Console Optimization


View Optimization


Scoped User Roles vs. Non-Scoped


Portal Performance


Portal Performance




Dedicated Servers


Workflow Tweaks


Group Calculation Interval


Troubleshooting Performance Delays



Orchestrator


Orchestrator


Orchestrator



Connector Configuration


Connector Configuration


Workflow / Connector Scheduling


Batch Size



Orchestrator Topologies and Service Manager


Orchestrator Topologies and Service Manager


Orchestrator Topologies and Service Manager




DW and SQL Performance


Configure Transform Batch Size



Top Tweeted Questions


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Resources


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